Keep running business the way you do (Pinole) pharmacy and I will gladly stay calling corporate. Nu (sp?), the pharmacy manager, is helpless and hopeless. She likes to pass the blame, and act like things are out of her control and beyond her reach. Ok, Nu. Don't be mad that I reached over to grab my cell and call corporate on you and your "team." The blonde pharmacist... Yeah never seen a slower pharmacist in my life. And there IS a blonde joke in there somewhere but it's irrelevant just like her attitude which is wack just as much as her self importance. When Yall learn how to do something basic like answer the phone in under 30 mins, I'll stop callin corporate. When yall learn what customer service is and how to provide GOOD customer service, you won't have to worry about me callin your bosses. And when you learn how to do your job without me calling every so many days prior to me expecting a refill when it's due, then those write ups and employee evals and audits might just stop. Until then, I'm gonna be that nightmare customer til you grow up and get it together. And when any of you have bad customer service, are stuck on hold listening to musac for 45 mins, dealing with incompetent people, or just simply in line forever while watching the people that are supposed to help you move like molasses in sand... Remember, you are not exempt from karma just because you "believe" you and your job are "helping" people. Because if Nu, the pharmacy mgr or the blonde pharmacist really cared about people, the probs that exist in that pharmacy wouldn't exist. They obviously have no sense of pride in anything but themselves and it shows. I advise everyone that has/had issues with this pharmacy to call corporate. And just know, when you ask the store or pharmacy manager for their boss or direct supervisor's name... They SHOULD give it to you. Don't let them cower and get away with saying they can't tell you. What Nu?! Scared? Well you wouldn't be if you knew how to manage anything and your dept wasn't a hot mess. Tip for you, Nu... Consider a career change. Management is not your forte and definitely not a strong suit. I suggest a job where people aren't involved. It's so pathetic watching this team "work", it makes you wonder who hooked em up with their jobs in the first place. It's inconceivable that they are in their positions based on skill or even merit. They all must love their jobs Bc they don't work hard. They probably laugh their way to the banks to withdraw all that free money Walgreens gave them. I really hope you get to see this review, Pinole pharmacy...so you can do the aforementioned and I can stop calling corporate on you.
Oh and when you learn how to answer the phones in a timely fashion/or simply answer the phone period, deploy/expedite a line, and fill scrips without customer supervision (yeah - your job), don't forget to smile because you work on the corner of "happy and healthy." read more