It's a busy location because it's quite busy off of Milwaukee and Touhy is really busy too, so be…read morecareful. They share a parking lot with Starbucks so that's something to consider as well. The store itself is what you'd expect from CVS, spread out in a logical manner and the aisles are always stocked. The staff has been friendly and if I'm ever in the area, it's a pleasure to come here. I'm a real big fan of CVS, even when the coupon machine is not working.

On Friday, 9/4/26 at 5:44pm at store #4581, I attempted to purchase items using our NPO tax exempt…read moreat the POS with the "manager," named Jacob (cashier #2393832). Here is what happened: Jacob says hello, and I say hello back and he immediately starts ringing up my items. This interaction occurred while he was scanning and bagging the items. Me: "Hello, I need to buy these using tax exempt status please." Jacob: "We don't do that here." Me: "Tax exemption? ... yes, you do." Jacob: "NO, we don't. I've never heard of that." Me: "Ok, let me speak to the manager please." Jacob: "I am the manager." Me: "Then you should know how to do tax exemption." *Jacob has finished ringing me up, and goes to the payment screen, tells me the total and I respond, "did you take the tax off?" He swings the screen and points that there is no option for him to do that and says: "That sounds like an IRS PROBLEM for you." Me: "I'm sorry? You mean for the NPO I work for that does hundreds of thousands of dollars of transactions per year? That it would be an IRS issue FOR US because YOU don't know how to do it?" Jacob: "I've never done it before." Me: "So because you've never done it before, means it doesn't happen? Ok. Cool. Just ring me up, I'll deal with it on my end." Jacob: "I'm sorry but it's NOT something we do." Me, exhausted and still doing my job at 6pm on Friday night, working since 7am, experiencing the worst customer service I've had in years: Me: "No, it's that YOU don't know how to do it." I pay for my items using my NPO card. I will now have to go through many hoops to fix his ignorance. I also had some personal items to buy, so I used self-check out as I can just use my own debit card. Jacob is on the phone, sees me and waves me over. I go back to his POS, and he doesn't say a word to me, but speaks to the person on the phone, but I didn't know if he was talking to me or the person on the phone, so I say, "Are you speaking to me?" Jacob, points to the phone and looks at me like I am interrupting HIM. I walk away because I am a middle-aged white woman and I tend to only "Karen" out to protect other people, but this guy is pushing it. I go back to self-checkout, and buy my *personal* non-tax exempt purchases, because I know how to do my job. Jacob, from the counter, about 15 feet away: "HEY! I am on the phone, I called and they told me how to do it!" I'm exhausted and I can't. Me: "GREAT. I'm so glad you are learning your job on my time. Glad you are doing it now, please don't treat the next person the way you treated me, JACOB." I wanted him to know I knew his name, and yes, I e-mailed corporate. I do not want Jacob to be reprimanded for his ignorance. I would like to know that when a customer approaches him and the rest of the staff with something they are not familiar with, to not treat the customer like a complete idiot. I worked (and still do, essentially) in client services, so I know how it is to work with the public/clients. I just hope that the managers and the associates at CVS stores learn how to do tax exempt, and not treat customers in this manner. I am giving one star to get this noticed, but I also want to add that the pharmacy techs at this location are so kind and very fast. They do their job incredibly well. Also, any associate I've interacted with on the floor is also very nice and everyone is always working to make the store look and feel welcoming.

Do NOT bring a child here to get a passport photo. We brought our 5 year old son here for a…read morepassport photo, and not only did the employee not provide any instructions to us or our son, but she was extremely rude. Our 5 year old spent the car ride home asking what he did wrong and why the lady was so upset with him.

There's a pretty girl that was so helpful and polite to me. One thing I didn't like was she stank…read moreso bad

This is an older Walgreens and our second choice Walgreens if the Des Plaines one is out of stock…read moreof something or whatever or we happen to pass by here at the right time. The parking here is more congested and usually more crowded than the Des Plaines location. All Walgreens have a great Senior's Day promo (for age 55+) which is 20% off on everything (except food and liquor) on the first Tuesday of every month. That's a good once-per-month deal. Walgreens is also going private so we'll see what if anything that means for us consumers in the upcoming months.

Pharmacy line is always long with one cashier. Ridiculous. Need to hire more help. I would…read moregive this place a zero rating

What a joke. My wife was released from the hospital last night. We were going to pick up a script…read morethat the hospital called in. They didn't have it ready so we figured we would pick it up today. I called this morning around 10am & they said it would be ready in 30 minutes. I went in around 2:30pm and there was a line with about 15 people. When I finally got to the window & requested the script the technician said they were working on it. I mean WTF? I know they're busy but don't tell me it will be ready at 10.30am & more than 4 hrs later you come in and they're just working on it. I still had to wait another 10-15 minutes before the prescription was fillled. My wife had surgery & needed her medications. Im not sure if this is their standard response time but it's one thing when you're getting a refill and you probably have some of your meds in reserve but this was something that shouldn't have taken this long. I won't be going back to this location.

A wait time of less than 45 minutes to pick up prescriptions. This is not an isolated incident…read more Each and every pickup is this wait time or longer.

We are staying at La Quinta just a short walk away in the same complex and needed some necessities…read more This Target is a good sized one, pretty much like all the Targets. The prices are reasonable. It is clean, tidy and well-stocked. The staff were friendly and helpful. It also has a Starbucks and an Ulta. We found everything we were looking for. Parking was outside in their lot.

This Target isn't the closest to our home, but it is the biggest and newest. We've also found that…read moreit has the most inventory, compared to the closer Golf Mill Target in Niles anyway, and that items for an online order are often readily in stock. Even if items are not in stock, they are shipped and often available in just a day or 2. They have a big and open parking lot and it's part of a biggish strip mall. In fact, it is located right next to the Allstate Arena, and I'm sure some folks have parked in the Target lot for an event but I've never taken that chance myself! This Target has the usual grocery section, a CVS pharmacy, an optical department, a Starbucks, and an ULTA station. Target is a handy franchise to have around with their good prices on miscellaneous goods, but a particular thumbs up for this location!

honestly, the best service I've ever had in a Walgreens. Came in, got my product and got in a line…read morebehind maybe 10 people. The manager comes out and opens another register, the cosmetics counter comes and announces she's open. Nobody moves.......don't have to ask me twice, very nice, sociable lady at the counter....In-N-Out...lol

The pharmacy is incompetent. Every prescription refill requires follow-up calls. Today I asked…read moreabout a prescription that was supposed to be delivered. The tech who answered the phone checked their delivery bin and found it sitting there. It was supposed to be sent out a week ago. I spoken with the pharmacist many time and his attitude was terrible. He has actually told me that he is surprised the store hasn't gone under.

My neighborhood Jewel. I come here all the time. Staff is…read morefriendly and always tries to help to the best of their ability. The store is always clean and organized as well. Definitely like coming here and my shopping experience is always quick and easy. Would definitely recommend!

BAIT AND SWITCH Don't be fooled by the fraudulent "MyRxCare" list of generic medications Osco posts…read moreon line. I went through the trouble of signing up for this membership "deal" since my generic medication was listed at $3.99 for a 30-day supply. But after the clerk entered all my information, the pharmacist told me it would be over $80 for 9 pills!! I showed him the list I had printed that morning with my medication circled. The list was "effective April 1, 2014" and today is June 4, 2014. He said they change the list and ruffled through papers but never showed me any proof that there was a major change like this. I asked for my Rx back and found the clerk had written all over it. Hope Costco accepts it.

So I only stop here for quick items when I'm in the area. Mostly soda and the like. Staff are…read morefriendly and the place is well organized, if just a bit small compared to other locations so selection suffers slightly. I can't speak to the services here, but for a fast shopping experience this spot will do just fine.

This review is based on 2 experiences here; pharmacy and photo services…read more Pharmacy - the pharmacists here aren't the friendliest or consistent with one another when dispersing information. I inquired about a booster vaccination and was told that I could walk in and if it wasn't busy, I could have a vaccine. But, it would be good to call before coming in. So, I did just that and a different pharmacist answered and said they do not do walk-ins at all. The next day I called and was told if it's not busy, I could get one. So, I took my chances and went in. Of course, I was greeted by a different pharmacist and was told appointment only and no extra vaccinations were available. And they were pretty rude. So, no vaccination for me. I ended up going to another Walgreens close by and had a completely different and pleasant experience. Photo - my advice would be to check your order before leaving the store. I was given someone else's photos TWICE!!! And my name was on the envelope each time...ha.

Stay away from this pharmacy! I was told by the manager I was taking too much time from the…read moretechnicians with my questions. Basically, I have new insurance that requires me to use CVS. I'm trying to transfer my RXs, and I needed help applying a manufacturer copay card. They had a hard time understanding my request so I suggested they talk to Walgreens where I've had no problem with this request for years. Bottom line, I asked the manager if I should go elsewhere to get my costly RX refilled and he said maybe I should do that. Wow! No wonder they have such a low rating. Hopefully all CVS pharmacies don't make customers feel like garbage.

Adam (not sure if he is a pharmacist or a tech) is the most unkind, rude individual i have ever…read moreencountered. I ask for help regarding a missing shipment of medicines and he said he could not help me. He even blamed why i just did not pick up the meds myself (my car is in the shop) I hope CVS fires this Adam. I see he has a lot of complaint around here.