Do NOT bring a child here to get a passport photo. We brought our 5 year old son here for a passport photo, and not only did the employee not provide any instructions to us or our son, but she was extremely rude. Our 5 year old spent the car ride home asking what he did wrong and why the lady was so upset with him. read more

There's a pretty girl that was so helpful and polite to me. One thing I didn't like was she stank so bad

I've never had a prescription ready when they say it is and I go there and wait and wait. Sometimes I wait days for medication needed. I will be using another pharmacy after years of this. One time they lost my prescription. How does that even happen? read more

Pharmacist Adela Mekshi does not appear to understand how medical insurance works in my customer experience, and is rather rude. Further, in my customer experience she also does not know basic law surrounding who and what can be photographed. Would not recommend this Walgreens or the pharmacist on staff here, Adela Mekshi. read more

This Walgreens pharmacy is so poorly run. I can't believe they are still open! They can't even fill simple prescriptions. They're always out of stock of very common meds and don't seem to care or try to help. Don't they realize that some medications you just can't stop?!!! And then you call and wait on hold for 1/2 hour, they pick the phone up and put you back on hold. It's really pathetic. read more

I don't know how this pharmacy is still in business. I just got off the phone with the Pharmacy tech after I had already spoken to my insurance company. The technician not only was very hard to understand and should not be answering the phone, but talked over me when I was asking questions and very rude. She wouldn't even listen to the information that I got from the insurance company and was arguing with me. read more

The Worst, the Very Worst.. and they have no shame in Claiming that Badge of Dishonor. In a day and time where we need a Stand-Out, especially when representing a local, yet corporate pharmacy, proud to serve their customers, attempting to go "Above and Beyond" customer expectations... these folks are barely clinging to the bottom rung. I am so disgusted with this Walgreens, as they represent fully the reason why Walgreens after decades of service, is briskly closing up shop throughout the U.S. They don't even attempt to help in any way, shape or form. It is the end of the road when you can't even answer or respond to a simple call re: the reason you can't fill prescriptions in a timely manner, nor to even assist with checking for local solutions at another location. They could care less that you need this asap for immediate health maintenance. Don't let the pharmacy door kick you on the way out Walgreens. Wow.. unbelievable read more

Slowest pharmacy in the world. How is it that you wait 15 minutes in your car to get someone to come to the window and get your prescription? Switching to a different location. I've had enough. read more

I love this pharmacy. The pharmacists are excellent. And it's the only nearby 24 hr pharmacy near me. I do experience long wait times sometimes in store and drive-through, but to me it's worth it. A few times the pharmacists interceded on my behalf with problems with my insurance carrier to get the scripts filled. I realize the pharmacists and techs work hard, and are mostly on their feet working their shift. I know phone lines get tied up but it's not only due to customers calling, it's insurance carriers and practioners they have contact with. For 35+ years, only had ONE rude and incompetent tech that I encountered, and looks like she is gone. The head pharmacist is a gem. read more

Walgreens - Drugstores Near Me - Park Ridge, Illinois

The worst and most understaffed pharmacy in North America. They never pick up the phone and plan to be in line for at least 20 minutes. What a joke. read more

The absolute worst pharmacy ever. I can't even begin to describe the number of problems I've encountered here. There are some very nice pharmacists, but some are rude. I'm sure they're all getting yelled at for their poor service. read more

Always awful. If you try to call them, you wait on hold for 30 minutes and they hang up on you. Seriously awful. read more

Unbelievable incompetence! Waited two weeks for a prescription that I've taken for 38 years. I tried to call about my prescription from home and after 40 minutes I went to the pharmacy, still on hold. Two cashiers, six behind the counter and only two people in line. They were not amused when I showed them my phone at minute 51. The staff blamed my physician, my provider, even me! I switched to the Walgreens on Canfield and had my prescription the next day. read more

If I could give -000000000000000000 I would. This is the worst pharmacy. There is always a wait, whether in person or on the phone. They DO NOT answer the phone. I was on hold for an hour and was hung up on 5 times. They never have enough staff. I have been going to Walgreens for 20 years. I will be transferring to CVS where you can actually speak to someone and are treated with care and respect. This location needs to be shut down. read more

Worst pharmacy ever!!!!! Consistently leave you on hold for long periods of time then hang up on you. Uncaring attitude. Over busy and understaffed. Run the other way!! read more

Used to have a 5 star review for this place, but times have changed and this pharmacy has gone down hill. Longest waits I have experienced in a while. Other people being seen even though I arrived before they did, and there's always something wrong with my prescriptions, except no one is able to help me or tell me what's wrong. I wait days, even over a week for my prescription even when nothing has changed. Taking my stuff to a different pharmacy moving forward. read more

THE ABSOLUTE WORSE! @ Pharmacy - After calling and waiting on hold to see if they have my medication that CVS doesn't have so I can transfer it....they tell me that I need to come in to find out if they have it, because they cannot give that info over the phone???? So now I'm supposed to drive to all WALGREENS' and see what they have???? INSANE! And super rude!! NEVER AGAIN! read more

After waiting on the phone for over 45 minutes for the pharmacy, THEY HUNG UP ON ME, TWICE! My prescription has been processing for almost a week and I need it within the next 48 hours. I've been trying to contact the pharmacy and they can't seem to answer a phone. Very disappointed in this Pharmacy, I understand that they may be understaffed but 45 minutes of waiting and then being hung up is RIDICULOUS. I will be transferring my meds somewhere else and no longer coming here. Absolutely ridiculous. I called again as well just to experience the exact same thing. Do not go here, go somewhere else. read more

Absolutely horrible pharmacy. I was told to go to this pharmacy because it was a hub store. I called and was on hold for 15 minutes. They would pick up the phone and place it back on hold. It took me the same amount of time to drive to the location. I left my phone on hold as an approached the counter. I watch one tech on her phone while I also saw the pharmacist pick up my call and place it on hold. Needless to say they had what I needed. It was in a box. He placed it next to the pharmacist and told me 15 minutes! Unreal. ZERO STARS read more

I would give zero stars if I could. The pharmacy refuses to answer the phone. Today I was on hold for 17 minutes only to be hung up on. This happens repeatedly. read more

At Noon hour woefully short-staffed, and the cashier kept yelling that out. Small variety of Snapples (No Troparocka!) and face cleansers; and oddly enough no Walgreen's brand cleansers. Prices are higher than Dominicks. Maybe smaller store= higher prices here? Maybe, baby. read more

I wanted to give a shout out to the Walgreens pharmacy on Talcott & Devon. This past Thursday evening, a doctor prescribed a C0v1d med for me, but the pharmacist noticed a potential drug interaction with another med I'm taking. She notified the doctor on call who confirmed that I should not have been prescribed that medication. When I called Walgreens today to thank her, she told me she was just doing her job. I'm so grateful that she was there to catch a mistake that might have had serious consequences. Thank you Christie from Walgreens! read more

Customer service here is horrible. I always try to be patient and understanding but I have had enough. I have been trying to have a prescription filled for over two weeks. I have called and gone in person numerous times. When I call I am put on hold for over half an hour and then hung up on. In person, I am told I will be notified when the prescription comes in and I never hear anything. I have also had my doctor call in numerous times. I finally asked to speak to a manager which I never do. They put me on hold and no one ever answered of course. Save yourself a headache and go somewhere else. read more

This is the worst pharmacy in the whole country. The wait every time is insane. They have 5 p people working and 1 running the cash register. The line 10 deep maybe open another register! read more

I stopped by this Walgreens after getting back from an international flight and needed to grab some cold medicine. The Pharmacist was really nice and helpful. The cashier was really slow, but it wasn't that big of a deal. The location was good too. All in all, a successful trip to a Walgreens. read more

Amazing but some things never change....the worse customer service in the pharmacy. If you want great service to to the Walgreens located at Harlem and Foster.....I can give those nice people 10 stars if available. read more

Went through the drive-through, hoping it would be faster since I'm usually stuck waiting in the pharmacy line for 30+ minutes. After 10+ minutes in the drive-through and no one coming to the window. I just decided to leave and drive off. At this point I'm just switching pharmacies because that is beyond ridiculous. I don't know who they're hiring, but it is not working. read more

This is the worst Walgreens in the country. Don't get your prescriptions here they will waste your time because they don't know what they're doing. Worst experience I've ever had and it happened to me for months on end. read more

I am so unimpressed with this Walgreens. I have called the Pharmacy twice. Once at 7:30pm on a Wednesday and was put on hold for 45 minutes. Called later and put on hold again for over 30 minutes and gave up. I had heard bad things about this location before and the are proving it to be true. Maybe the district manager of this location could take a look at these crappy rating and do his/her job. read more

Great customer service My new prescription of a generic drug list price is around $400 for 90 days. The best price I could find was $200. I discussed this at the Pharmacy consulting window. They suggested the W-Club for a better price for my drug. I joined for $20/year. The drug price is now $65. The pharmacists did this for me because I asked. read more

This has to be one of the worst Walgreens I've ever dealt with. They don't answer their phone at anytime of day. I tried to get a prescription refilled and there was an issue. I tried calling the store, national operator tried calling them, and no answer. I then tried to transfer my prescription to Osco. They would answer Osco's phone calls nor call them back after a message was left. There medications are much higher than surrounding pharmacies. I'm done. read more

Teach this pharmacy to pick up their damn phone!!!!!!!!! I called twice and they picked up phone and put it on the hold few times and then hung up. It happened 3 times and wasted my 1 hour. Corporate I hope you are reading this!!!! Worse worse customer service! read more

Wow. I had to write a review for this 24 hour pharmacy. --- -----service: pharmacist decides to talk to friend while I stand there waiting to be served to get my prescription filled. Another customer walks up next to me and then goes to the window where pharmacist is talking to a friend and then he asks her what she needs instead of serving me who was next ------friendliness. Asks me what my wife is being treated for I tell him and ask why is he asking. He turns away. I'd rather be treated with a laxative in aisle 9 right now. ++ knowledge: He is questioning if this is the correct script and why the doctor prescribed this and he explained why so I give him pluses for that. In the end does he know his stuff? He did. Just service is hard to take but this is Illinois (no offense) read more

Wonderful store and location! Came in early before a flight and was greeted warmly, helped a tremendous amount, and then thanked. Amazing customer service! Thank you!! read more

I placed my order and paid for it at 6:00-ish pm. As of after 11:00pm, and after speaking with Nadine Daja, the manager at the 800 Talcott, Park Ridge Walgreens a couple of unproductive times, she told me that she had nothing to do with the "Door Dash order" that I placed EXCLUSIVELY THROUGH THE WALGREENS WEBSITE. My credit card was definitely charged at 6:00 PM (because I get notifications from Chase) but I still as of 11:11 PM September 2, 2022, I don't have my order. This is unacceptable. Period. I don't care what delivery service you use. read more

The pharmacy drive they wait time has been a problem for years but now I have noticed there is a young man ( I can't remember his name but it starts with a N ) when he is working the line flys. He is one of the hardest workers I have ever seen. read more

It's like they built a shiny new store but forgot to bring along all the processes, systems and knowledge from the old store with them. Of my last five prescriptions: Three were sent in by two different doctors - Walgreens didn't fill any of them until I followed up. A fourth was filled correctly. And my last straw was a prescription dropped off following surgery for pickup in an hour - it wasn't ready hours later that day so I went without until I could get back to the store a couple of days later. That's a 20% success rate, and that's my typical experience with this store. Also, when I was just there and asked about an email I'd received regarding a refill, the clerk said their customer notification systems don't talk to their in-store systems so he couldn't look it up. Huh? This may be a convenience store, but doesn't work well as a drug store. I'm switching to Mariano's. UPDATE - I have increased my rating from one start at three stars. Things are getting much better since I posted, and today they really went above and beyond for me read more

Horrible,long wait ,and could not get my sports physical because I had heart murmurs which were already checked by a cardiologist.Sick!

I stop at this Walgreen's location fairly often... (I don't "check in" all the time because what's the point?). But today I have some time to burn so I "checked in" and I'm writing what's probably a redundant review... Whereas I agree this Walgreen's is busy and there's always a long wait in the checkout line, I really like they have the HEALTHARE CLINIC (once called the Take Care Clinic) for my seasonal flu vaccine or for when I have a sinus infection, or whatever... For me, it's easier and more convenient to get "seen" here than at my own physicians office. Once seen, get the prescription filled at the pharmacy so it's a one-stop deal. I also like Walgreen's for purchasing cards, snacks, and drinks because they offer lots of two-for special pricing... That's why I'll stop and endure the long wait in the checkout line... Perhaps someday, it would be nice, if they'll address that problem. read more

Looking for a new pharmacy...which is sad because this one is so close to my house and my old Walgreens in Chicago was fantastic. The people that work at the 800 Devon pharmacy are the worst and most unprofessional, including the pharmacy manager who lacks communication skills. He got pissed because he had an issue with billing the insurance. Literally yelled at my husband. I had to have my insurance call them twice to walk them through billing. Hey...you would think they would know how to navigate their own system...but no. Needless to say, going to try Osco up the street. I don't know if this is going to do anything, but anyone else who's got a complaint (and I see quite a few on this page), I encourage you to send an email to the Walgreens corporate district manager: https://www.walgreens.com/mktg/contactus/contact-us-forms.jsp?tier3Id=1080 read more