I and my family love this branch of Walgreens, on Antelope Ave. The staff in the Pharmacy treat us like we are their own family The two regular pharmacists, Chris and Kris and Assistants, Jeff, Yesica, Mindy, Marcy. Store Manager, Diane is also welcoming. The store is always well stocked. read more

This is the worst pharmacy ever. Terrible customer service they take forever to help you. Tried calling them 4x put me on hold for 30 min each time then the call just hung up. read more

More pharmacie personal Takes forever. I was on drive in for 48 minutes only 3 cars in front of me. read more

Prescription's never ready, and when it is, they're busy talking or asking you to wait yet no one's in line but you. After 2 years of being a customer, I've decided to change to Costco's pharmacy. read more

Pharmacy is so fucking rude first thing in the morning like girl we're asking for our prescription not the extra

The online scheduling states they administer to 3yrs of age and up which is incorrect i went to 3 additional walgreens in Murrieta and was advised they do not give vaccines to anyone under 6. Walgreens on Antelop was the worse the pharmacist Fola said she had to go on break we were there already waiting more than 30 minutes before the listed hours the pharmacist would be on break. Extremely rude. read more

Been trying to get my nausea medicine since August 28th pharmacy hours are inconvenient. Called this morning to see if they had the prescription from 2 weeks ago, pharmacist sounded irritated that I called and addressed the issue. While im over here sick asf, they are taking their sweet time filling basic prescriptions. Do better! read more

Very poor customer service. Seems everyone working here hates their job. Too many mistakes to count on the pick up of prescriptions. Never an apology. read more

The store itself is fine, lots of fun treasures to find here, but my issues have always been with the photo department (which I have never returned to) and their pharmacy which we legit have limited options with our crap insurance. Prescriptions take forever to get filled, they do not call you like their automated system tells you they will. It took a week to fill a one month birth control Rx and when I checked the status via their automated system it told me 90 day supply was ready for pick up yet they only gave us 30 and told us the rest was on back order. Prices seem to change every time I get the same Rx filled, last time it was $3, this time it was $9 for the same which makes me think they charged me for the 90 day supply, while only giving us the 30. read more

Walgreens - Confirmation order saying we will be contacted when the order is ready for pick up - Drugstores Near Me - Murrieta, California

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walgreens is fire i love getting my prescription and the people are very friendly! thanks read more

This Walgreens is out of control! I've had so many problems here and the manager and pharmacy staff do not take problems seriously. The main issue is poor customer service at the pharmacy. I've come here twice for covid vaccines because it was the closest pharmacy to me where I could easily get an appointment. The first time I drove for an hour and then had to wait 30 minutes in line (there was no separate check-in for vaccine appointments). When they finally got to me, they told me they didn't have time because I was late (even though it was only because I had been waiting in their line for 30 minutes!). They didn't believe me, and started asking other people if I had actually been there! The pharmacist told me she didn't have time even though they weren't even close to closing yet! She said the paperwork would take too long afterward. I explained how far I had driven, how I had an appointment, etc., and finally she agreed, but then changed her mind because she thought I was "rude." I have health problems and needed to sit down after waiting for so long but no one seemed to care. I just said I'd wait and hoped she would change her mind. Being "rude" is really not a reason to deny someone their covid vaccine, and I wasn't being rude anyway. After I started crying finally she agreed to give me my vaccine. Just a totally weird experience and unnecessarily difficult. The second time (again, only went there because it was the closest option), I had an appointment, and when I got there and approached the pharmacy I saw it was completely closed! I didn't get any notice of my appointment being cancelled or anything. There were staff inside who opened the door just to say it was closed due to a "family emergency" and tough luck, basically. I asked why they didn't notify me so I wouldn't have had to drive so far, but they had no answer, just got annoyed. Ok. I get that emergencies happen, but they should let people know who have appointments. It wouldn't take that long to call. They should also have substitutes available to work in such circumstances. There were people who came in needing their prescriptions who got turned away, too. I had to go to another pharmacy to get my shot. This place needs new management and better pharmacy oversight. read more

This is the best walgreen, Phil amazing always helping and remember me and my family, read more

Walgreens - Phil is amazing guy an always great help - Drugstores Near Me - Murrieta, California

Spent 2 hours trying to get a prescription delivered to my home. Got the run around and none of the representative were helpful. One sounded like he hated his job huffing and puffing really hard on the phone did not get his name. Tried the website and this is not any better. Walgreens needs to do better! read more

I had a 10:15 am appt for Covid booster - pharmacy was NOT busy at all - so why am I the only one sitting here waiting for my booster - almost ONE HOUR later? read more

Walgreens - a shopping cart in a store - Drugstores Near Me - Murrieta, California

the staff there are very rude what the f*** they never have my ready. the doctor order my meds 4 days ago i walked in today to get them. this is not the first time it has happend. i notice they bill my insurance. i contacted the insurance they are going to forward this to the invegation team for possible fraud. stay away from this location tyhey bill insurance without get the meds. read more

I'm not sure what's going on at this pharmacy, but the past several months I've come here something has always been wrong with my medication or someone has told me different things that were incorrect. You can also *never* reach them by phone. I was trying to get my prescription refilled from a prior pharmacy which had 2 refills left and I was told I can't. I proceeded to tell them that I still had refills left at another pharmacy and then they proceeded to contact my doctor. Long story short, they told me that they couldn't refill my meds and that if I needed to go to the ER or urgent care if I needed my medicine and they would NOT give me an emergency supply of my meds (which they have done before). You're going to recommend that during Covid?? Luckily I contacted my doctor before closing and this was all because they had my wrong insurance on file, which I told them to change because it was inactive. I had to go a day without my medicine, thankfully I didn't have a seizure. I can understand the lack of staff due to the circumstances, but this just happens too often to me and taking medication I need every single day is really important. Based on previous reviews I feel like this is a management thing. I really hope something here changes because I used to enjoy coming here because of how close and convenient it was. read more

IF I COULD LEAVE 0 STARS I WOULD... i was the only person in line and waited over 15 minutes nobody helped me and i walked out with no medication. Thanks for nothing.... The people who work here are absolutely inconsiderate people who need their medication and they don't care. Everyone looked "too busy" to help someone... it woulda been super easy but no. read more

Worst pharmacy experience ever. They don't answer the phone and everyone who works there gives different instructions when ordering your medicine. Will NEVER go back to a Walgreens Pharmacy. read more

Walgreens is worse than ever since the two pharmacists (Chris and Kris) left. I had been using them for years and it has greatly deteriorated just recently. They can't even remember to do my auto refills for me and my family causing great stress. I just moved everything to Costco Pharmacy (no membership required for their pharmacy) and to Optum Rx mail order. Walgreens is the worst ever and even though my insurance plan states I have to order from them or mail order if I fill over 3 prescriptions, I will never use them again. This was the last straw when they did not contact me on refills as they always did for the last 7 years! No thanks! read more

If you are looking for an actual pharmacy then look elsewhere. Since this place has opened they have bungled more transactions than I can count. Now to make things worse their drive thru and prescription processing is agonizing slow. I can actually save time by driving 10 - 15 miles further away. read more

Walgreens on Jeff road in HSV has done a fine job for us. The prices seem reasonable and they well with my doctors. I go there for prescriptions. read more

I have never felt so disrespected at any establishment in my life as I was tonight at this Walgreens drive thru. God forbid I actually needed my medication at the moment. I'm pretty sure all these pharmacy employees cared about is getting on to their Friday night. Please do you self a favor and go to CVS. read more

It's incredibly sad how this Walgreens (Pharmacy) went from being amazing to absolutely HORRIBLE! Obviously POOR management!!! Staff are absolutely clueless, except for Jeff, how to do their job. They're in a business to provide customer service, which is completely lost here!!! I hear about other Walgreens being just as bad, so it all starts at the corporate level! I've completed surveys & asked for replies....ZERO, which tells me the company doesn't care at all about the customer! Now, I'm being told someone deleted my GoodRx # read more

I wish I could give them zero stars. Both my mom and I have been using this Pharmacy and have continuously had the same issue with them. First of all they are never kind during a call. They cut you off and refuse to actually listen in order to help you. Secondly, they refuse to fill prescriptions when the doctor calls them in cause they believe they know better. My mom's doctor finally had to call them herself and say, "are you the doctor? I sent it to be filled so fill it". I had a refill sent in but because I was in the process of changing pharmacies (for above reasons) they refused to give me the prescription. The new Pharmacy has been trying to fill it but because they already filled it the insurance won't fill it again. CVS said Walgreens has got to cancel and return to stock. Well big surprise Walgreens refused to do anything for me and stated since I switched pharmacies they don't have anything in there system for me (so apparently they can't see all the records they have for me? Sure). No matter what you try to fill here it's always a nightmare!! I had a c-section a few years back and needed the pain meds the doctor subscribed- anyone that has had a c-section knows how painful that is- and they made me wait a whole 24 hrs in horrific pain before they filled it!! Everyone that works there is always sooo rude as well!! Whatever you do avoid this pharmacy!! read more

Horrible horrible manager. Ms. Hickey, for being the store manager is awful. I dropped of a fed ex package and she didnt say hi, nothing, didnt ask what I needed help with. She fingered me over to her, so rudely. I said I was shipping off a package, she then rolls her eyes and grabs her scanner, scanned my package and said phone number. I am a supervisor at a big retail company and I am just baffled at her customer service. If you are that miserable at your job why even bother working with customers. Ms. Hickey didnt bother to save have a good day or anything, after I said thank you, have a great day. I will never step foot inside that walgreens while she is still in charge. Can you imagine asking for help and that's the face of the company. Says alot!!!! read more

The drive thru pharmacy is TERRIBLE! They completely ignore you. Takes up to 45 minutes! They need one person assigned to the window at all times! read more

The lady who works in the cosmetic department is really helpful! She gives very personal service. I really appreciate her recommendations and pointing out coupons and discounts. I won't go anywhere else now beside the high end cosmetics for my core products. The service in the photo department is also very good. The employees seem to like their job and enjoy helping customers. That is usually a sign of a good company! Will be back! read more

Literally the worst pharmacy around. Waited 15 min for a prescription already in. Was incomplete so had to wait another 15 min. Min you their drive through was closed and I was waiting with my daughter post surgery. So I had to leave her in the car. read more

I want to thank Ian for saving my day!!! I needed a photo printed for my husbands 20th anniversary party and Ian was soooo helpful!!!! He downloaded the picture and printed it in less than 5min.... I really appreciate his customer service!!! I will be ordering lots of pictures for Xmas because of him. He showed me all the different gifts Walgreens has to offer... thank you Walgreens for hiring such a talented individual.... I love my Walgreens!!! Nurse Kat read more

Walgreens - Thank you Ian you saved the day!!! - Drugstores Near Me - Murrieta, California

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I went to get my hair pneumo vax today. Kris the pharmacist was amazing. Yessica got my paper work and vaccine ready quickly. Mindy was such a joy to see. Jeff of course was awesome. They have a new extern and she was friendly. I always enjoy coming to this Walgreens only because the staff at this Walgreens are the only ones who know how to get things done. Mrs Hickey came to check on how I was doing while I waited. She's always friendly and concerned about everyone. I live in riverside, but I always drive to this Walgreens because they're the only pharmacy I trust read more

The pharmacist that we spoke to at the beginning was a bit rude because he didnt want to listen to us on the phone but when we went there and had him listen, he finally understood what was going on and he answered calmly this time. He helped us throughout our pharmacy needs and we appreciate all his help afterwards. The whole place is clean though. read more

I needed a change in my Birthcontol and the pharmacist Chris Z, which I'm told was his name helped me fix a mistake. He went above and beyond what he had to do,especially since he was almost off. I really appreciated the extra help, great service!!! Thankyou so much for all the extra help!!!!! read more

Anytime I have had to come in here the staff has always been helpful. Well organized & clean location overall. I like to pick up the 2 for $5 1 gallon jugs of Arizona Diet Peach Iced Tea when they are on sale. The prices here are slightly more than CVS from what I've noticed but it doesn't bother me much. Another plus is there is a Redbox kiosk inside! read more

The thing that sets this particular Walgreen's apart from all the others is the awesome Manager Glenn! He's just a really nice person. Always in a good mood, helpful and always tries to take care of his customers. It's very apparent his entire team follows his example, because they are helpful and pleasant as well. Just makes this a great store to visit and shop in. read more

On Thursday evening I went into Walgreens with my kids to check the Halloween leftovers, I'd had my eye on this light up tree for the past week that my kids and myself wanted, I took it to the front to ask if they could hold it for me til morning because I didn't get paid until morning but they said they couldn't hold the item I was bummed but understood and the nice cashier lady asked a man named Ian if it was at all possible to hold the item until morning and he said that they couldn't do that but instead of me leaving bummed out he bought it for us!!!! That was the sweetest kindest thing and he said "it's the least I could do since we can't hold it for you" I didn't even really know what to say! My kids were so excited and I was so happy what a wonderful thing to do!!! I will always give this Walgreens my business! read more

I spent 20 minutes downloading pics and making collages and a girl walks by and asks me how I'm doing...fine. Then when I'm done I ask when I can get them. "Our machine is down". Why didn't you tell me when I was sitting there for 20 minutes!!!?? Waste of time and energy!!! Put a sign up, communicate!!! There were 2 employees and a manager that saw me and NO ONE Mentioned this vital information. Ridiculous. Late for my party that I'm hosting! read more

My favorite place to get my photos developed. The photo department is wonderful, especially Ian. He has great customer service, he'll go above to help make your photos come out the best. When ordering online vs the store, some photos can come un-centered, if that happens Ian will notify you and spend that extra time in store helping you at the in store machine to make them right. I really wanted a large poster of my xmas card and it was off center due to online error, he went the extra time to help redo it to make it prefect. I also observed him helping another customer at the in store next to me. He was also using the photo machine, he also receive great service as well. I knew that he enjoys his job as well as the people he can help. I could tell from the conversation that there was a previous experience, Ian knew just how to help the gentleman. The gentleman had a way of getting his photos off his phone and Ian was able to quickly help him get them off and upload. I appreciate Ian's customer service and his knowledge of the photo department at Walgreens. Your an asset to the department. Thank you for all of your help! read more

Walgreens - I really appreciate the help on my family to capture a wonderful family memory. - Drugstores Near Me - Murrieta, California

Walgreens pharmacy was very helpful and really lowered my cost with my medication. Being a person without insurance this was an A+ in my books. Anything helps and I am very grateful. Thanks again read more

Very convenient and literally right up the road from the house. I had gone there not only NyQuil but also for... Guess it. REDBOX!!! Haha and yes I rented the crap out of a movie haha. Back on subject, the employees are kind and the lines are never long. I haven't had any problems at all here and it actually seems like a lot of people are never in the building. Lucky for me though! BOO-YAH!!! read more

Pharmacy closed on Holiday??? So don't plan on getting sick on a holiday weekend. It's not even a Walgreens "thing" because the other walgreens across the freeway on Newport is open! Go figure!! Booo!!! Bad business practice, Walgreens!! Two thumbs down. read more