The decision to use this chain's pharmacy is due to my healthcare. But, I mistakenly chose this specific location w/o previewing their Yelp rating. This Walgreens is similar to other stores that it is well stocked and seems to have everything you may need. It was clean and the staff was friendly. The reason for the mark down is due to the procedures and checkout process area. First, please look at how your checkout lane process flow is working...please fix. Second, if you are no longer issuing plastic bags (due to NJ law) and your register is fully stocked of paper bags (approx 100+)...don't wait to the person finish's paying to ask if they want a bag for a 5 bulky items...just bag it dude!! Third, please stay up with your competitors (i.e, CVS) and get a couple of self checkout counters. Some customers with one or two items can be a lot faster than some of your employees. Lastly, the pharmacy was fully staffed, but the turn around time for three meds surprisingly took a couple of hours...in the past it had taken 10-15 mins. The long delay is also including the text notification. I enjoyed going to Walgreens in the past, when their slogan was "At the corner of happy and healthy"; now they are not keeping up with the competition. read more

There are a lot of great people there Everytime I go and it's the little Chinese girl there it's a nightmare.If you pay in cash she inspects every single bill .I understand 29, 50,100 dollar bills but I never heard of a phoney one dollar bill She makes you feel like you are a thief and she has a poor attitude like many of these young people today I brought my Amazon return in today and she refused to give me a receipt showing I dropped it off.I dropped at UPS,whole foods,staples and Kohl's anf every place gives you a receipt.Not her she says it will be on my app.Sometimes it doesn't work and I had to show my physical receipt to Amazon.Shes said she knows what she's doing.i told this ignorant thing if she knew what she was doing I'd have a receipt.I had a list to get but I just got my sick mom the diet Pepsi instead of the almost $100 dollars in things I needed i also paid by credit card to avoid having my 5 dollar bill sent to the FBI I understand it's hard finding good help but you managers need to get rid of these arrogant ,rude young generation who has no idea about customer service. read more

Transferred prescription to this pharmacy April 10,2026. Item was on back order and they would call when filled. Called back after two months. They found the prescription but was not in stock. They hadn't ordered. Incompetence plus. read more

The lead pharmacist, Kristen (I think thats her name) is absolutely the rudest pharmacist I've ever dealt with. She constantly interrupts, interrogates, and makes the entire process stressful. When I went to pick up medicine, she asked if this pharmacy had called me. I said I believed so since this is where I always pick up from, and instead of just clarifying, she raised her voice at me saying that wasn't the question she asked. It was uncalled for and completely unprofessional. The other pharmacists aren't any better--they just let her do the talking while smirking in the background, which makes the whole experience even worse. Kristen rushes people, acts like you're lying, and treats customers with nothing but bitterness. I'm done dealing with her attitude and will be transferring to another pharmacy. If I had the contact information for the district or regional manager, I would absolutely report her behavior, because this level of rudeness should not be acceptable in healthcare. I wish there was a button for 0 STARS! read more

I had an appointment left work to get to it only to be told the computer was down and I couldn't get my bloodwork done. everyday this week the computer was down at the same time. now I need to wait one week for a appointment. this is crazy read more

Waited over a half an hour for a scheduled appointment for a vaccine. When technician finally took me she claimed that computers were down however I had gone to the window and the staff directing me to a sign to use a QR code to sign in why did he do that if the computers are down.? After almost a half an hour I had gone to the window again and still waited and more minutes before me read more

They well sub standard equipment. I bought a glucose meter and all associated equipment. I would get 6 errors before getting one reading. I will never go back to them....fucking assholes. read more

Not sure what the woman in the pharmacy on Friday mornings problem is but she is so rude. I try to be nice but have never interacted with someone who is so unwilling to do even the bare minimum for their job. I have had issues with every single prescription with her. I guess they don't prioritize customer service. I will be changing my pharmacy immediately. It's also really a shame because everyone else there seems to be fine. read more

Horrible customer service. My prescriptions are never ready when they say. I'll be using a different location.

One star for having their computer system down -- again! Went to pick up 2 Rx and because their corporate computer servers are down all day, nobody can get a vaccine of ANY kind, nobody can transfer a Rx, and nobody can pay and pickup their filled Rx. Told them I'm done with them. If I can't get my medicine, I'll be dead (said it sarcastically) but the Pharmacy Tech knows it's not their fault. They are getting no help from Walgreen's corporate on how to do any work around giving customers their medicine. Walgreen's advertises that they've been around since 1901. Well, so has their technology!!! Save yourself from aggravation -- take your prescriptions elsewhere! I've already called ShopRite to transfer ALL my Rx (nine of them)!!! read more

This is my last prescription with this place. This is the absolute worst place to deal with every person who answers the phone is unhelpful and rude and they act like you're calling their cell phone at night time. I told him I needed my prescription before I left the country and they took their good old time for an entire day and then I had to call to find out that it was filled and waiting now I already switched my flight $2300 later thanks a lot .this place sucks. read more

Excellent store and pharmacy. Convenient for the area. They also have a Labcorp inside. They also do photo development. Walgreens is much faster than other pharmacies in the area and their prices are much better. read more

A typical Walgreens. I misplaced my parents' Christmas card, so I stopped here for a new one. There were some good holiday sales. Clean store, with nice staff. read more

Save yourself the headache and just go to CVS. I went to the pharmacy and the man behind the counter stated they will give me a call before closing. I never got a call and needed my prescription specifically for tonight/ tomorrow morning. Very UNPROFESSIONAL, I definitely won't be back. read more

Very rude pharmacist. I was told they would not help me to find a Walgreens rx coupon which was advertised (which is fine) but then told me I had to drive around to the end of the drive through line while I looked up a coupon. At this point I had already waited 10 minutes to be helped and the drive through line was multiple cars deep. I found the coupon literally within ten seconds and then tried to show the pharmacist but she had walked away and was ignoring me when I tried to show her. She didn't come back to help me and another person did. Just extremely rude and disrespectful. read more

The customer service very ugly and bad. I went today morning with my child to get some stuff. The lady over there omg her face always angry never smiling never hello never say have a good day. And this not the first time she always show us her bad attitude and angry face she's really very rude. Maybe be she sicko because this really not normal. I don't want to go again her face really scary not good for my child. This location very bad I hope it will close for ever why we should talk with rude people "bad sicko people read more

This Walgreen's pharmacy is the worst in South Jersey for service. I changed pharmacies because CVS drive-thru was horrible but it is actually a step up from Walgreen's. When I complained to the pharmacist she talked over me and her excuse was Covid-19 testing. No one was getting Covid testing anytime I was there and waited over 10 minutes with one person ahead of me. I am switching back to CVS unfortunately. Walgreen's management should be ashamed of themselves. It is the worst customer service I have ever encountered. read more

Used to be a great pharmacy. After covid, absolutely terrible. Techs are under-trained and rude. Takes days to refill some medications and not because they don't have in stock. They also make common errors on scripts more often now. Every once in awhile you'll get lucky and get your medication filled pretty quick. Funny thing is there is no better option for pharmacies in the area. CVS is just as bad. read more

I have been a customer of Walgreen's Pharmacy for many years. I just recently moved to South NJ area and transferred my prescriptions to the Mt. Laurel location. My one prescription is due to be refilled today, so I called them and asked if they can fill it this morning since I will be there picking up other things. The pharmacy person told me the earliest it can be ready is 8pm tonight, and the reason is because it has to go through a 'process and it takes a long time.' When I asked what 'process', she huffed and couldn't explain it to me and proceeded to say they will get to it when they can. I have been on this particular medication for about 5 years now and have never had any issues with getting it filled at the Walgreen's in Greenbrook or Berkeley Heights. I think I will be re-transferring my prescriptions to those locations again. read more

Nice pharmacy; pharmacists are courteous and prompt and provide support with follow up!

Every single time Ive been in this location the staff has been incredibly rude with no manners while checking out. Today, the guy who rang me out was names Tony and didnt say a word to me while checking out and acted like it was a hassel to scan my products. read more

My family was forced to switch to Walgreens about two years ago due to insurance. Overall, we didn't have any issues with the switch until about a year as customers. I went to pick up a prescription for my husband one time and I was told by 2 staff members that he had already picked up the prescription. This information was not true (the date he supposedly picked up was impossible as he was out of town). We ended up having to contact our insurance company to report this and they were extremely alarmed that they paid for this medicine and I was being told it was already picked up. Tricare then called Walgreens and within an hour, I received an apology with no explanation for the "confusion" of picking up the medicine and they ended up filling it for us to pick up. We chalked it up to a mistake..an odd mistake, but it happens we supposed. About 8 months later, I had a major spinal surgery and was prescribed a controlled substance. Due to having to double up on my prescription pills, (per the doctors orders) I ended up needing a new script filled sooner than expected (2 days). The doctor dated it for the exact day I would be out and when I went to drop it off I was immediately told that Tricare refused to pay for it because it was "too soon". I offered to pay myself and then the pharmacist got on the phone and told me that she would not fill it unless she heard directly from the doctor during the week..despite the valid prescription dated correctly. I was told I was not getting it for at least 2 days (which is crazy when your in chronic pain). I was able to get my prescription back and had it filled easily at another Walgreens who put in the effort to contact the doctor (on a sunday) before he filled it to make sure it was okay.... And Tricare did pay for it..no problem! Walgreens pharmacy staff at Mount Laurel is judgemental, rude, and lie right to your face. We will never be customers there again. read more

I can't say enough about the Mt. Laurel Walgreen's. The employees are friendly and helpful; the pharmacy is exemplary. Joe Cao, the pharmacist is always kind and considerate. The entire pharmacy staff is great! I've had to switch pharmacies because if my insurance plan and I am very disappointed. read more

I love my Walgreens! Everyone is super nice when I walk in. I am always greeted by the cashiers. The pharmacy is the best, never a long wait. read more

A general skeptic of having prints made at places like Walgreens, Juan and Daisy in the Photo Department were incredible and definitely changed my mind! I had such a great experience with them when my boyfriend and I went there to have prints made for an art project we are working on. They were extremely kind, courteous, and took their time to ensure that the photos printed correctly. They also went out of their way to cut the pictures to size for the project, and Juan being a manager, even gave me a discount due to the long wait time for the original prints not having come out right. They paid attention to detail and took every measure possible to ensure our happiness as customers. I Highly recommend them, and am no longer a skeptic! Thank you guys so much! read more

I was forced to change from cvs to walgreens because of my prescription plan two years ago. The biggest benefit of using walgreens is that the copay is much less than it would be at cvs (I've compared). Just check your scripts when you get home. I was shorted 60 pills on one script but didn't notice it until I was half way through. I called the manager and all I got was a verbal apology -- no explanation of how that could happen. Then he made the pharmacist apologize -- really! Now, because of convenience, I decided to go there for my flu shot. I am of Medicare age with some severe medical conditions. When I questioned the pharmacy manager if I should get the high dose flu shot he said it wasn't necessary. In the meantime all of my peers who got their shots at surrounding walgreens were given the high dose shot because of their age. I was very upset and wanted an explanation so I called and left a message for a pharmacist to return my call. That was two days ago and no call back. Yesterday I spoke to a store manager who was suppose to call me back with an explanation -- never happened. I learned my lesson not to be lazy -- I should have gotten the high dose shot thru my internist in the first place. I'm hoping cvs will become a preferred pharmacy for aarp someday soon. I'll be the first person to make the switch. Their delivery service is a joke too! read more