I'm on the phone 60+ minutes attempting to communicate with a pharmacist who does not understand English and I cannot understand her heavy accent. I expect better from Walgreens! read more

Walgreens - Walgreens corner of G & Olive in Merced, CA - Drugstores Near Me - Merced, California

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The drive thru experience was frustrating. I waited in line for what felt like forever, with each car taking about 15-20minutes. The line moved incredibly slowly, and there was no explanation for the delay. If you need medication quickly, be prepared for a long wait. read more

The pharmacy lunch hours are advertised wrong online and outside the drive thru until you get to the window you see the real hours, please update the signs, I bet the workers get yelled at by people waiting cuz of that read more

Walgreens - Online hours lunch is wrong - Drugstores Near Me - Merced, California

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Long lines, poor customer service! It doesn't matter what time of day I go there there is always a line to pick up prescriptions and it is only going to get worse now that Rite Aid is closing. Going to try R Street store next and then Walmart! read more

Definitely a zero-star experience. Have not experienced such horrible service-ever. Staff are extremely RUDE, toxic, and would never survive in a real job outside of Walgreens. They pretend to be "Managers", so the real manager never gets the real story about the customer experience. They are using discriminatory practices by not helping customers, instead lying about customers when management steps so they can save their own jobs. Hopefully, with so many people having the same experience here on YELP they will close this store down. read more

Terrible moving forward I will do everything I can to avoid using their store. I had multiple text alerts and messages my prescription was ready, go to pick up and it's not ready, not once but twice this happened, Walgreens should've gone out of business not rite aid read more

worst service ever , 2 cars in front of me, And I'm there for 2 hours 15min?? i dont understand what takes them so long... it's every time never using the place or coming here again. I would rather drive across time and I'd still be home within the 45min to make dinner. read more

If you like having problems and issues with your prescriptions and being annoyed with rude customer service then this Walgreens' is for you. I'm trying a different pharmacy that serves their customers better & refills prescription accurately. 0 stars for this Walgreen's on G & Olive st. read more

I have never had issues with any pharmacy like I've had with this one. Just got notified that once again, they are "unable" to get my doctor's office to renew my prescription. Interesting thing about this, it never happened until about a year ago but has happened literally every time I needed a prescription renewed since then. This is in addition to once giving me 30 day supplies for 90 day prescriptions as well as 90 supplies for 30 day prescriptions. Also refused to increase a prescription for me even after my doctor's office called them at least three times confirming the prescription had been increased. Any time I try to address these issues with the staff at the store or on their "help" (A.K.A. no help whatsoever) line I meet with nothing but denial and annoyance. My next "review" is going to the Walgreens national headquarters and the California state pharmacy board. For others, just be forewarned; The place is a BAD JOKE. read more

If I could give 0 stars, I would. This "G St Walgreens" Pharmacy and their Pharmacists are absolutely horrible. They refuse to dispense certain prescriptions written by Doctors. They tell you that the Doctor needs to tell them "why" they prescribed your medicine. What? A Doctor is licensed, who are you trying to be? Patients can receive an alert that your medicine is ready at Walgreens and arrive and get the treatment I just mentioned. This Pharmacy and their Professionalism is lacking and absolutely absurd! Doctors are licensed to prescribe prescriptions and Pharmacists should not be holding your prescription hostage. My Doc offices are always at a loss at how this Walgreens operates. They debate with you, they sometimes bully you, the speak loudly so everyone else in line can hear your business and isn't HIPAA a factor? On good days, the Pharmacist will dispense without issues. But, whoa, when they have a bone to pick, good luck. It's awful. You Pharmacists need to do your job and act according to the law and dispense prescriptions that are written by Doctors. Your Pharmacy holds prescriptions hostage and make patients jump through hoops to get medicine that helps cure or aid their ailments. Usually, we have to ask our Prescribing Doctors to call you so they can help with this fight. Your store needs to be audited so the DOI or DOJ can learn how you all operate and treat patients terribly. I wonder how you all can sleep at night after being so rude to patients that try to innocently pick up prescriptions? Shame on you all. All Patients, consider going elsewhere like Rite Aid or other dispensing pharmacies. Walgreens Corporation, audit this place once and for all! read more

The worst pharmacy I have ever had the misfortune to use. Every prescription is so difficult. Never a smooth process. If you are prescribed anything for pain, anxiety, sleep they are extremely judgemental. I am so glad to see and contribute to these negative reviews so people can avoid them. read more

Never had issues with picking up prescriptions of any pharmacy except this one. They claim that my insurance didn't cover simple pain killers and antibiotics and wanted me to pay with cash. No thanks. Avoid at all costs this walgreens pharmacy. read more

The pharmacist at Walgreen's Pharmacy on G Street in Merced is a HORRIBLE woman. She refused to give me my pain medication after I had a 12 hour back surgery at UCSF. I have only been home 3 weeks and first she lied and said that my insurance wouldn't cover my pain med so I called the insurance and they said I could have 72 so the insurance called the pharmacy. The pharmacist said they could give 72 and when I agreed the insurance lady went back on line with the pharmacist and said I agreed, then the pharmacist said they only have 60 pills, the insurance lady came back on the phone with me and told me that now they are saying they only have 60, I agreed to take that amount because I couldn't be without pain meds. Then the insurance lady told the pharmacist that I would take the 60 pills. That ridiculous pharmacist said "Oh we only have 40 pills. So I said I would take the 40. Finally that clown pharmacist said she would fill the prescription. The next week my doctor sent in a prescription for the pain meds and she said there aren't any in stock. So my doctor changed the pain med to a different pain med. That incompetent pharmacist wouldn't fill my prescription until she spoke to my doctor. It took all day long, I didn't get my prescription until 5:30pm and because I was out of pain meds my blood pressure went up to 220/110 I told that damn Walgreens if anything happens to me like a stroke they will be in a lot of trouble. So the idiot Pharmacist called me and asked me why I was given a different pain med? I said, "Because you said you don't have the med I take!" She said, "Oh" Why is the amount different and why so many pills?" I Said, "I told you I had a 12 hour back surgery and I am in excruciating pain and my blood pressure is 220/110. She said I called your doctor but I can't get ahold of her. I told that idiot, "You can't call UCSF and get through." She evidently doesn't ever deal with BIG reputable hospitals like UCSF. I had to go on MyChart and tell the doctor's office that the pharmacist won't release my meds until she talks to the doctor. My doctor called but that idiot pharmacist had gone to lunch. The pharmacist called me at 3:30 and said she would fill my prescription that she had spoken to my doctor and the reason she prescribed 5mg rather than 10mg is that she wants me to be able to cut back if I am able. I said, "I already know that, my doctor told me that!!!" What a moron, like my doctor would prescribe something without telling me what and why!!!!! That Indian woman pharmacist that says she is the manager of the pharmacy should be fired!! I am going above her and above Walgreens complaint department to see if something can be done. Her actions caused me harm and she does NOT have the right to hold a persons pain meds or any other meds. It is against the law to arbitrarily hold a persons meds causing my blood pressure to rise to dangerous heights. I could have stroked out. I hate Merced this is how people in this town always behave. They are little pigs in a little pig bog." read more

Is Walgreens a pharmacy or a Covid testing facility?!?! The lines are long and it's a total pain in the butt to get your prescription. I'll be calling my doctor to move my pharmacy. Shall I mention...why anyone would trust a filthy facility to give you a shot is beyond me. read more

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Nice staff but the most poorly organized pharmacy I've ever visited. Not sure what the point of a vaccine booking system is when there is no separate vaccine checkin line. I showed up 15min early for my vaccine appointment as instructed and had to wait in a 45min line with everyone picking up their prescriptions, so appointment ended up being 30 min late. Definitely go elsewhere if you need a vaccine or don't want to wait in a ridiculous line for your medications. read more

Five stars just for the guy at the check out this afternoon. He has a great personality and sense of humor! I stopped in on my lunch hour for some thank you cards for my co-workers. Great selection! I found cute Hallmark cards for just $2 each. Don't forget to have your rewards card scanned when you shop at Walgreens...those points add up! read more

Walgreens - Great selection of cards - Drugstores Near Me - Merced, California

What on the fu** service is this? They don't answer the phone and they keep putting me on hold. Like the worst service I have had definitely reporting them to corporate read more

Not understanding why appointments are needed. I had a 10 appointment on 9/25 @ 10 am for my booster and waited a whole hour, what troubled me was there was no line , myself and another nice lady where waiting and we didn't receive our shots till 11am. Very disappointed read more

Worse Pharmacy in Merced! Please take your prescriptions somewhere else, Rite Aid across the street is so much better. Staff have no customer service, no sympathy for elderly patients. read more

This place has one of the worse customer's service ever. Their sense of urgency is non existent. They always seems to be under staffed (you can't blame Covid-19 after two years of pandemic); expect pick up time to be over 30 minutes (minimum); I would give a zero out of five! read more

Find a different pharmacy, terrible service, stand in line for over half an hour, then they come out and say they close at 9p. Tried to tell them I was in line for half hour, didn't matter read more

Purchased a bottle of Robitussin cough medicine from this Walgreens, then a day later found out that it gave me major gas and bloating side-effects, and I mean MAJOR. I went back to the store to return it, but was refused. The manager on duty said the item was not a Walgreens product, and not "100% satisfaction guaranteed", so it could not be returned. Be careful folks. If you buy anything not Walgreens branded from here, do not expect that it can be returned. I won't be shopping here again. They lost a customer, and over just a $10 bottle of Robitussin...wow. read more

I've never had any problems at any pharmacy until I came here. Literally the WORST. The pharmacist told us 2 days ago that the prescription was going to be ready after 5pm that day. We went today (48 hours later) and the pharmacist said to come back in an hour. My uncle is in a wheelchair so it's extremely difficult to get him in and out of the car, NOT TO MENTION HE IS IN PAIN DUE TO A MAJOR ACCIDENT! We went back 2 hours later and they gave us a totally different prescription and we didn't realize it until we got to his house. I had to go back there to try to figure out what was going on because I wasn't getting any answers over the phone. I ended up getting the hand written prescription back and go to a different pharmacy! I won't be back to any Walgreens ever again! Not even for OTC medicine. read more

If I could leave 0 stars I would. WORST PHARMACY EVER!!! The pharmacists are rude they don't communicate with their staff. They send a text message that your prescription is ready for pickup then after you get there and wait in line for 20+ min they tell you it's not ready!?!?! Never going back here again!!! read more

Clearly over 8 years of 1 star reviews has not done anything to fix their pharmacy. You can guarantee you're going to spend at least 40 minutes to pick up a prescription. Still horrible. Why does it take so long?? read more

I cannot begin to tell you all what an unprofessional dump this is. They changed their hours at the pharmacy to close at 7 PM because they are short staffed. That's fine you can run your business however you like it's your business but you should talk to your corporate and tell them not to have the automated system tell your customers at 7 o'clock at night that the prescription is ready for pick up. And on top of that when I went there today to get my son's medication they told me because I have different insurance that it was no going be ready till 5 o'clock this evening then why did you tell me it was ready . If there was a problem with my insurance and why didn't anyone call me? This place can go suck eggs I had a girl print out a list of all my prescriptions and I'm gonna go to a different pharmacy they lost a customer not that they care read more

Have been struggling to find a good pharmacy in Merced since moving here 7 months ago. Walgreens has been fairly average on service and better than others on the corner of Olive and G. Today they earned the one star. Automated phone system called saying order ready for pick up. Drove across town to pick up only to find clerk will not release meds until pharmacist is back from lunch in 45 minutes!!!! Have never encountered any BS policy like this anywhere. They already check photo, address, and birth ids. Says it's a state law. Going to look into that and contact state lawmakers if true. In meantime, Store should have over lapping staff. Ridiculous to have half a dozen cars here lined up "on hold" read more

I literally can't explain my frustration with this pharmacy. I much prefer them to Rite Aid or CVS, but what kind of pharmacy closes at FIVE pm on a Saturday night? I have pneumonia and Strep Throat and needed desperately the cough syrup that was prescribed to me only to be told to come at five and they would be ready. They were CLOSED. So now I will be choking until tomorrow morning. If I could give no stars I would. read more

Can't believe how unorganized this store is! They had my asthma inhaler prescription 3 days ago, 1st we get a text - we are working on it - then just before they close Wednesday (9PM) a text saying Out Of Stock! - After various phone calls to both Corporate & the Store - try Friday.. Lots of platitudes but No Action.. Just had phone call from the local G Street Store (Pharmacy) - Inhaler ready for collection after 4pm......The've had the prescription since 10am Wednesday 2/12/2020......Seriously looking for another pharmacy... read more

Clean, organized displays, and the cashier didn't judge me for buying prophylactics at 11pm. Lifestyles over Trojans, any day of the week. Truly, a blessed place. Huge parking lot read more

Worst pharmacy ever,,,,,,,, They are dangerous.....They always lie to me and tell me my prescription is ready and when I get there they say I never ordered it, Super rude also.............. read more

This pharmacy is the worst! The drive up window staff are so rude, purposely talk low through the intercom and get snappy when you ask them to speak louder....poor people that have medi-cal are treated like crap as if it's coming from their paycheck. They use the same excuse "the system is down" so then they make you pay for a prescription that's normally covered then advise to come back for a refund, which is a pain in the butt doing. Every now and then they offer the discount during the time the "systems are down". There is one older lady with glasses whom I wish they would just fire she's grumpy, unprofessional, uncaring and just flat out mean! Next time I'll get her name and update. Avoid this place at all cost go to rite aid or cvs they are so friendly and welcoming at both places. read more

Pharmacy wise this is the worst one. If you have to call ....well expect to be on hold for 30 minutes or more. Its awful. I switched to the rite aid on g street a year ago and that pharmacy is great. Someone at rite aid pharmacy answers the phone right away whenever I call. My Dr. Somehow sent a refill to walgreens and I had to call them to send it to rite aid but like always I was on hold for 45 minutes. Pick a different pharmacy read more

Im giving Walgreens 5 stars. This is my go to store as its very close by. The store as always been clean and adequately staffed. They always have what I need. Sometimes I find great buys, especially holiday items. The staff have always been friendly. The photo area is also easy to use online and in person as well as reasonably priced. Great selection of greeting cards, gift cards, as well as over the counter makeup. read more

My daughter was having an allergic reaction and urgent care sent over some allergy medication. It was not processed in time before closing so I had to wait till the next day. By this time her reaction had become worse and 24 hours later, one medication was denied by my insurance and another was still processing. I had never had an issue with my insurance or prescriptions before and all of a sudden they could not run or find my insurance information. At that point I was willing to pay full price without insurance but they still could not give me her medication. I was told to wait another 20 min. 20 min later they could not find my daughter In their system and had no prescriptions for her. I then had no choice but to rush her to the ER. Thank God she did not go into anaphylactic shock. 4 hours later I checked if they are ready and guess what.. STILL BEING PROCESSED. not going back again. **update 6 days later** my prescription(s) were ready. Um a little late Walgreens! I got my prescriptions within an hour from Costco pharmacy the day I took her to the ER. ONE HOUR vs Walgreens 6 days... read more

I hate this walgreens! I hate it i hate it I HATE IT!!!!!!!!!!!! The women in the pharmacy are so rude it's ridiculous! I can not believe how rude they are! I will be seeing my doctor next week and I will be asking her to switch my prescriptions over to rite aid! I can't stand the rudeness a minute longer! read more

Avoid! They will stall, make it such a hassle in filling prescriptions, they do not accept barely any medical insurances, and they will intentionally not help you in what you need. They are rude and not willing to make an effort of getting things done efficiently! Take forever to fill easy prescriptions, stay away!!! Try CVS or Rite-Aid, way more easier to get what you need with way more helpful and friendly staff. read more

Like Elanie said, it's open 24/7. It's just that piece of mind knowing that there is a place you can run to in the middle of the night to buy Pepto Bismol for an upset stomach. read more

Walgreens has just lost a few customers thanks to the "G" St. location in Merced, Ca. Not cool when it comes to lying after their own mistakes. Even worst when all they can say is "what do you know what us to do about it (in a rude way) regarding my elderly fathers diabetic medications. I will also be filling a complaint to the state Board of Pharmacy thanks to the ass I just spoke to (Harris, if he also didn't lie about his name). read more

Only gave a star because I have to in order to leave a review. I came to return an Easter basket I bought but never used because my son already had one at home that he didn't even play with so I chose to return it. I have the receipt and everything. I go in and ask and the manager says that I can't return it because it's seasonal. Even though they still have plenty of baskets in there for sell. My point is, I'm a customer, I have my receipt, and the basket isn't opened. Then why can't I return it?? The receipt says within 30 days no where does it say that you can't return seasonal merchandise. They should really put signs up for things that can't be returned or they should really tell the customers when they buy it. read more