Went in to send out a package and the staff member Alex was so rude (he wears his name tag on his pants, I can imagine why) Didn't even acknowledge me until I had to say something AND THEN to top it off, he ignored me and shouted to another staff member across the store, in my face. Super rude, unprofessional staff. Never doing business with them again. I was never rude or pushy with him, there was no need to be such a you know what.. read more

If I could do no stars I'll do that. This might sound harsh but yeah they are the definition of worthless at the pharmacy. I should off read the reviews before getting my medication sent there. I've been there the day my prescription was prescribed and it wasn't ready mind you it was hours after it was prescribed. I've been there 2-3 days after it was prescribed and it wasn't ready. I been there a week after i got a message saying to refill my prescription but never getting a message about it being done. And it still wasn't ready. All this times I had to wait 30-1hr... All you get is a bunch of sorrys and no accountability for what's going on. Do better Walgreens. read more

The staff are so friendly and helpful! I like using their app to check on prescriptions, refills and are they ready for pick up. Also they have a drive up window and curb service. read more

Overworked pharmacy department so busy, store appearance (inside and out) needs renovation but they care

Artificial intelligence robots would be perfect to replace Pharmacy staff at 1640 R Street Walgreens. I asked for a print out of my prescriptions and next thing I see them attempting to refill! I immediately canceled. Confirms my decision to transfer from Walgreens to Santa Klaus Rx! read more

This should be a two-star review, because this Walgreens was just about the saddest I've ever seen. They had the said yellowish lighting, the aisles of banged up goods, and the feeling of despair was thick enough to touch. I'd hate to come to this place to work at anytime, but to do it on a daily basis? Whew!!! But they have the third star because I walked away with the makeup pads that I was looking for. That's the only reason why they get the extra star. But this store was hard to find/get into and once I was on my way out, the relief was palpable. So get in, get out, and get on with your day as quick as you can. read more

Called about taking passport photos here they said as long as I got there an hour before closing, when I got there they said they'd take too long to do them and they wouldn't be done till the next business day. they took the person who I got them done by less than 10 minutes, the staff is just unfriendly and doesn't wanna work .. read more

Merced Walgreens is horrible!! Rarely do they have the meds I am prescribed . I have to call around myself to find out which pharmacy has the meds my physician prescribed then I have to get ahold of my physician and tell her that Walgreens in Merced doesn't have the med but a different Walgreens such as in Atwater or Turlock does. They don't follow up with meds they say are on order, the PATIENT has to call them to remind them to fill your prescription. I always get lip service, we don't have it now (a week later) call tomorrow and ask if we got the med in stock!! Walgreens is HORRIBLE read more

Essential prescription and it takes them 2 weeks to fill it. Came in every 3 days and each time it's like they are surprised o learn it's not been filled, take no responsibility, don't apologize, and treat me like it's my fault. Thought, okay, this might be a fluke but happened again the following my month. Tried to change my pharmacy but the doctor was out of town so thought, okay another try. They filled it. I thought, okay maybe they've figured it out. Next month? Nope. Another 7-10 days to get it filled. Save yourself the stress, trouble, and time. Go elsewhere. Anywhere else but here. (Waits are also absurdly long so each of those visits when it's not ready is at least an hour out of your day). Picking up subscriptions should not feel like an abusive relationship. read more

Big shout out to Sara at the Walgreens on R street! The store was closed due to flooding but the pharmacy drive thru was open. We needed pics that were printed for my grandsons project and she got them for us! Lifesaver girl! read more

Worse pharmacy to go to. Made me wait over an hour. Kept telling me she was "finishing up" but kept me waiting longer and longer Just refill or get it somewhere else this place is incompetent. The workers don't care about the patients read more

if you are discharged from a hospital and you use Walgreens to have the prescription filled you might have to wait up to two days for it to be filled and forget using the automated phone line as I have waited up to 25 minutes to having been told I still had one call ahead of me so I used another phone and finally spoke to a tech who told me the same thing it's been worked on so I told her just be honest will it be filled today n she said no tomorrow so two days without a Ned that is very important to patient who needs it to regulate kidney function as patient stage 4 kidney failure. So please research which pharmacy you want to use. read more

I've been on the phone now for an hour with the pharmacy trying to get a human being to speak with me. Every ten minutes I'll get a ring then a girl quickly picks up the phone and puts it back on hold. They've been hanging up on me for over an hour. I've been desperately trying to get information on my meds but I've never experienced this kind of disgraceful customer service. Someone over there is purposely ignoring the phone calls. If I could I would drive there and scream at every employee for being a bunch of clowns read more

The pharmacy are always out of stock on everything all the dam time my medication is never in stock I always have to wait like weeks

Very rude cashiers! No Costumer service seen at this location. Supervisors not keeping merchandises stocked. Even out of bags. Can't ask a question, employees don't even know themselves. read more

Omg! I am have been waiting in line at the drive thru windows for almost half hour now. This is rediculous. It should be called a sit thru window instead. read more

I'm always greated when I walk in. This is my spot to buy stamps and today was the first say the cashier didn't have any in the register. She quickly called one of her coworkers and a few minutes later I had my stamps. Thank you. read more

DO NOT GO HERE FOR PASSPORT PHOTOS. Horrible, pictures were too dark and we were told by the passport location that we could submit and it might just pass. Hmmm! 15.00 to chance it?? Went to the G street location - they even said it was too dark. read more

This is just like any other Walgreens, except..........you can actually get help! The staff is friendly and constantly walking around to ensure it's customers are there to find what they need. Aside from that, the inside is like any other walgreens I've been to. This was a nice little surprise for me when several employees asked if I needed assistance. read more

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Almost every time I go to pick up my prescriptions from the pharmacy there is something wrong... I have never had so many issues consistently from a pharmacy! Something must be wrong with how the pharmacy is being managed because other pharmacies don't have these issues. There is always a long wait, often prescriptions aren't filled when they were ordered, or other things like that. I wish Merced had a Rite Aid with a drive through on this side of town!!! read more

I don't know if the pharmacy got a new management lately but the service is so inefficient. In average I have to make 2 trips to pick up my meds, is never ready at the time they tell you it would be. You have to wait in line just to find out that the meds are not ready yet. They also lost one of my prescriptions, didn't take responsibility for it. read more

I just want to say your pharmacy tech Sue is awesome she deserves a 5 star rating for superb customer service she went above and beyond even though due to uncertain circumstances she was unable to help at the moment we were still able to get answers !! Awesome job Sue!!! read more

My boyfriend has had continuous problems with this particular location. There is a pharmacy employee by the name of Cecilia who is one of the rudest people I've ever dealt with. First she refused to do HER job of faxing the doctor for my boyfriends prescription. Then she was completely dismissive and rude today when we went to pick up his prescription. We got it only by asking and making sure it was the CORRECT one. And only after we asked for her name did she start becoming more friendly. Cecilia should be FIRED. read more

I dropped off my prescription & I was told to come back in 2 hours it would be ready at 5:00PM and when I returned they said they didn't have it in stocked and closed in 45 min. They didn't bother notifying me sooner so I could go somewhere else or a cutesy call I drove across town thinking it was ready and it wasn't! Horrible customer service. read more

I have to give 5 stars. Went to refill prescriptions. The people at the pharmacy were probably the nicest, helpful and courteous pharmacy people I have ever seen. read more

I give this store a kick in the behind even though I would love to be more verbal about the situation apparently this Walgreens the manager Elise broke my SD card while she was trying to assist me printing out photos had over 600 photos on that SD card my son's birth was on the SD card my daughter was on that SD card and now because Elise the manager didn't know how to use the machine my SD card broke in half because of her I implore anybody not to ask for this manager don't ask her for anything otherwise she might break something valuable to you too read more

I normally love shopping at Walgreens and using the app it saves me lots of money. Recently I bought pull ups and they gave me the wrong size. So when I noticed I went back to the store in Merced R st and a fill in manager helped me her name was Anita. First she told me I didn't pay for my items when clearly I had the tag on the bag and I had my purchase in my app. But for some reason she couldn't scan it. I showed her we're it had came out from from bank but I had to use my DL like I had no receipt. She was so rude when I asked for the manager she told me he was out. I told her I was gonna call customer service to file a complaint and she said I hope you do as with attitude. Who in management says that. needless to say I was not about to pay for more pull ups so I did provide my DL. This was just very bad customer service.she is very rude and unprofessional especially since she was actually training a new worker. I never even got the chance to tell her I had not even received. My Walgreens rewards.She has not business being in management!! read more

Pretty dirty inside and out. bathrooms require a code, which is ridiculous. when I asked for the code they told me the bathroom was out of order, but there were no signs indicating that. guess they really don't want customers using the restroom. staff was reasonably friendly. read more

2 stars because the woman was actually nice about it. I liked her she had good customer service. I called earlier to ask if I could return an Easter basket that isn't opened, and I have my receipt. On the phone she said yes so I said ok I'm just asking because here on G st Walgreens they said I couldn't. She goes on to say that she changed her mind and I can't anymore because I might just return it and buy it again on markdown. Yes! She actually accused me of doing that! In person she was nice though and said it's because it's seasonal. Why say yes on the phone then.. read more

My family and I are new to this town. Mom recently had an injury and needed to take her prescribed medication. She came in and was not able to get her medication for the wrong document because its prescribed by workers comp (the paper she needed hasn't been received from the mail yet". The lady stated "Oh I don't need this paper". Next day we come in with the prescription, only to come back with a new lady stating "they needed the paper from before and that her prescription is a copy". Therefore my mom can't get her pain killers, again. Clearly on the Dr.'s note it said "this is a prescription". Idiots. She was rude and gave my mom a harder time by saying "well i wasn't here yesterday". So unprofessional. At least the staff could have said nicely that she needed the document from before (document so they know who to bill to". We had to go to CVS, we had a better and faster service there. No complains. read more

I usually come only for photo prints. Last time i developed my old disposable cameras the quality was good. But when i made my order from the app for my phone pics the quality was horrible, the pictures were like zoomed in and they looked like if i had printed them at home and they looked way better in my phone, i called and they said that its because of how your phone takes your pics, it may be but i compared them with my 10 yr old disposable camera prints even the paper feels different. Next time im going to Costco even if it means i pay a little more. They should've offered a solution for this and i dont like arguing with people what i do is, i just wont go there for photos anymore and i wont reccomend others for it either. read more