i and my husband love coming to this bath and body works. they are always stocked and the location…read moreitself is in a pleasant area. the employees are always helpful and friendly.

The lines are always moving slowly and they get held up constantly. Never a fast checkout here, I…read moreend up waiting in line for mass amounts of time.

My friend recommended Wiccy Magic Muscles that she uses for muscle pain. She lives out of state. I…read morehad gone to a Lush in Las Vegas many years ago, and during the time may have went an additional time. So I called the Westlake Lush and they stated they didn't have any. I called the Lush in Beachwood and a young man answered. He said hold on and came back on the line and said, we have a couple. He asked me if I wanted him to hold one, I said I don't know yet. I convinced my husband to drive 40 minutes to get this bar. On my way I called and the same person responded. He told me he found some more to be safe they'll be there for me. As soon as I got there this nice young lady walked me over to what I needed. She spoke to me about the After Magnesium Bar. At that time a young man walked up to us, I quickly recognized his voice. I told him I was the person who called, he said I knew you would come in. We spoke about other bars to help sleep. After he helped my husband with shampoo, conditioner, lip balm etc. His name is KJ and he was one of the nicest, knowledgeable, customer service oriented people I've met. A thousand percent I recommend this store! The products; The Wiccy Magic Muscles feels great so far. It's one of those things that you don't know how much it helped until you don't use it. The After Magnesium good for after workout, the young girl says it has been good for backache. I'm using for pain as well. The Cherry Gum lip balm you can feel the true ingredients that last. Doesn't have that waxy feel of an inexpensive lip balm. Shampoo and Conditioner - So far so good. KJ and Team - Thank you for all you do to help your customers. You treated us like we were the only people in the store. Keep it up! Both of you! IMPORTANT!!!! - Please be careful as there are several websites stating they are the official site for Lush! They hook people with 75% discounts, the website is spelled wrong. That is why I had to go purchase from a physical store, I didn't trust the website. Their true website is www.lush.com that's all! Not Lush.us etc. Be aware!

Anytime I walk in here I have been greeted with so much enthusiasm helpfulness. Today Chardae, KJ…read moreand Kellie all separately asked if they could help me, I couldn't believe it. Chardae gave me some really great samples and I walked out buying more than I thought I would because they gave me such personalized recommendations. The store was clean, organize and I cannot stress how amazing staff was.

Make up stores are just not my thing. I'm glad of that I suppose because they're expensive, smelly,…read moreand I'm a guy. So, there's just not much of a motivation for me to go into one of these places. Unless, a Christmas gift is needed, time is tight, and the budget is less than $100. So, I tried Sephora to accomplish this errand, and was very happy that I did. On entering the store, I wasn't bowled over by that overpowering odor of a million aromatic hydrocarbons entering your nostrils. Good ventilation I suppose. I was greeted by a Sephora Associate in just the right amount of time, and they had a couple of options for me almost right away. And, the item was on sale. Bonus. Checkout was a breeze, and they carefully wrapped up the purchase saving me time from having to finish that chore later. This store may have cured me of a lifelong aversion to getting even close to a cosmetics store. Fast, professional service, pleasant people to work with, and fair prices. And, no overwhelming smell! Thanks Sephora.

Sephora at the Beachwood Mall is ready for the holidays with shelves full of gift sets, festive…read morecrowd, and sparkling makeup. The store is most conveniently accessible via the main mall entrance (by CoHatch), it's on the first floor. It's your usual Sephora experience - well illuminated skincare/makeup and premier brands. INVENTORY: This Sephora has your expected assortment of beauty brands. I've noticed that they are now conveniently labeled at the top of the section. It's so easy to spot exactly what you need! Despite great selection, I stopped shopping at Sephora years ago due to my favorite brands pulled from the inventory. For instance, Origins is my favorite skincare brand but is now discontinued at Sephora. As a result, despite my love for the brand, I'm no longer a loyal shopper. I'm now in my clean gal era, and purchased one of my favorites - Fresh tinted lip balm in peony color ($26). It matched my makeup very well for the evening. It's always natural looking - no makeup look. MAKEUP SERVICES: I just stopped in for makeup services ($30 + tip) at the Beauty Studio at Sephora. I pre-booked online and was able to get evening appointment close to my occasion. You can pre-book various services online. I used to frequently drop in at other locations to get eye makeup done, it was quick and budget-friendly. Some of the makeup artists at Sephora locations are extremely gifted. I didn't have time or interest in full face of makeup although it was offered. Main reason is I'm very fair and Sephora's team very rarely can match foundation well. My eye makeup appointment was very expeditious (about 30 minutes). Did I get what I want? Absolutely not! I indicated what I wanted in an appointment form and during the appointment. I wanted bright emerald eyes to match my party's theme - The Emerald City. Did I get something I liked? Yes. I got a very subdued smokey eye and sparkly green eyeliner. It was very well and tastefully done but wasn't my vision at all. The makeup artist mentioned that bright eyes would be too bright with no full face of makeup. The main reason my look was impossible was because Sephora doesn't carry bright colors and leans into current fashion - naked eye. This seems like a huge miss considering it's holiday time and us gals want to sparkle. I can't believe that I'm the only one wanting bright pop eyes. I wish that products used were discussed with me during the appointment. Genuinely speaking I was only somewhat satisfied with my look. Very nice makeup artist, cute look, but not what I wanted. I'm unlikely to do another makeup look based on the makeup variety and looks. It's just not worth the investment if I can't achieve what I want. SERVICE: The service at the store wasn't so good. I wandered around the store for a while and no one offered assistance. Upon entry to the store, the employee at the door couldn't understand what service I'm visiting for. She was not friendly. I didn't at all get good impression about sales associates on the sales floor. The line was also moving painfully slow. At the same time, my makeup artist was quite friendly, was able to check me out right at the Beauty Studio. I appreciated her kindness. Overall, I'm not confident that I'll return to this store. There are a few Sephora locations that I love, but this store is not among them. I'm more likely to hire a makeup artist next time than visit this location. If you're looking for a specific brand offered by Sephora and want a quick transaction, it's an easy location to visit.

I came in today and had Savannah at the register. She was so so kind and welcoming! She got my…read moreonline order ready for me and everything went so smoothly. This truly was huge for me, I've had many bad experiences with salon stores including other cosmoprofs and today was such a good feeling to have someone be so nice! Definitely stop in if you're in the area!

Good feeling when you go in there .... Manager is kind & helpful all the time & had helped me out…read morein some last minute Jams .... I strongly recommend Cosmo Prof in Mentor, Ohio !!!!

I recently went there today to get some press on nails for an upcoming trip and when I walked in I…read morewas greeted by the staff in the most genuine way. The area was clean and respectable. The staff were just amazing and so helpful they actually went out of their way to help me find a certain set of nails that took them a good 10 minutes to find. Anywho God bless this location and keep up the good work

The employees are very nice and very helpful. However, EVERY time I go there, they are out of what…read moreI need. Eye shadows, (ulta brand) , are a complete mess. Many have been dropped and are obliterated. Doesn't anyone check these things? They've been out of the two that I want, forever. There are SO many empty spaces on most of the shelves, and from what I can see, stock has not been replenished in a LONG time. If you really need something, go to a different Ulta. This one will probably not have it.

I love going to this store, first off, they open early on SUNDAY, the staff is helpful and they…read moreDONT follow you throughout the store. Super friendly environment

Workers werent wearing masks even though the sign said mask required. Bad selection and high…read moreprices. They had cool wigs, but they were overpriced. Bad experience here.

After having lunch up the street, I decided to go shopping since I haven't been to this area of…read moreCleveland in years and boy has it changed where the old Kmart was is a Home Depot a Kohl's with big lots wedged in the middle. I decided to do some shopping there Didn't really need a whole lot, but I found a little bit of this a little bit of that in this much smaller store than all the west side Big Lots I patronize. It was kind of a happy Saturday afternoon and I found several things that I would have some use for in the next few months ----so good deal.

I know, 5 stars for a discount store? But trust me, they earned it. First, the staff here is…read moregenuinely helpful. They are engaging and friendly, especially when the store isn't that crowded. I've had a few staff members remember me from previous visits. Another plus is that this store is always clean and organized. Shelves are stocked and the staff is aware of where to find things if you need help. When there is a line, immediately you'll hear a call for more help at the front. I'm so glad this location opened up. They are the absolute best Big lots I've ever been to!