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    Ulta Beauty

    3.1 (32 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Erica G.

    I have platinum blonde hair. I know I need 40 volume developer to get it to the white I like. I knew when the girl was mixing my color it was going to be a problem because she was only using 20 volume. I told her I use 40 and she ignored me saying 30 is the highest the salon carries and applied the 20 volume anyway. Now I have orange roots instead of my nature color roots that I came in with and have to get color correction done. Plus there's spots that she missed. Also, basic salon courtesy does not exist here. The chairs were dirty and left stains on my white jeans. My back was soaking wet because a towel wasn't placed around my neck while getting my hair washed, and I had to point out that there was still bleach in the back of my hair when she was trying to sit me up from the sink. I felt like I was at a cosmetology school and not a professional salon.

    Bruised eye after the brow waxing- this is the third day since I got it.

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    3 months ago

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    Ulta Beauty

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    7 months ago

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    8 months ago

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    Ulta Beauty

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    2 years ago

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    2 years ago

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    Ulta Beauty

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    3 years ago

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    2 years ago

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    3 years ago

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    Ulta Beauty

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    10 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    Ulta Beauty

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    9 years ago

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    12 years ago

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    15 years ago

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    12 years ago

    I would not spend any money here. Selection is limited and every makeup brush was dirty! Gross!!!

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    14 years ago

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    13 years ago

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    11 years ago

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    7 years ago

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    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    Very convenient for me since I shop for foundation at Sephora and eyeliners , mascara, and lipstick at drugstores.

    Mentioned in 2 reviews

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    The Be Spa - Our cozy treatment rooms!

    The Be Spa

    5.0(1 review)
    2.7 mi

    I LOVE coming to The Be Spa and getting services with Brea, the owner. The spa itself is very cute…read moreand relaxing. It's bright and airy and has a lot of natural colors and natural light. They did a great job with the decor in the lobby and in the spa rooms. The spa is on the second floor of the building and I believe that there is a med spa underneath. The location is right on Mayfield, whis is a pretty busy street, so pulling in and out can be a little tricky as you may have to wait a bit, but parking is easy. Brea is super knowledgeable about skin and skin care products and has really empowered me to be more serious about how I take care of my face. During my initial consultation we talked about my skin and my cleansing routine and she determined what type of facial would be best for me. Throughout the entire facial she talked to me about the products that she was using and answered every question I had about how to achieve a naturally clear and glowy complexion. I was truly impressed by how much information she was able to share with me. The spa has all of the gadgets and gizmos you'd want during a facial and the space is super relaxing. When I was done asking questions, I fell asleep for a bit. It's really calming in there. One of the best things about Brea is that she has her own line of skin care products. She really lives out her philosophy and understanding of skin care through her products, which are natural and fragrance free. She's not pushy about people purchasing them, but offers it as an option to continue working on your skin. I've purchased her exfoliator, turmeric moisturizer, toner, and brightening serum and continue to use some of the cleansers and serums that I already had. I LOVE the liquid exfoliator. I can really feel it working and have noticed a difference since I've started. She's good at helping you to create a simple routine to help improve your skin. Overall, this is a really great spa. I'm fortunate to have such a knowledgeable esthetician in a beautiful and inviting space and I'm really excited to see how my skin can progress as I continue to learn from and get serviced at The Be Spa.

    From the owner: The BE Spa is an elegant boutique spa offering a vast array of luxurious skilled esthetic services…read morefrom eyebrow and eyelash enhancements to hot stone massage, full body waxing and advanced corrective skincare treatments such as herbal peels, chemical peels, and microchanneling. Experience the professional quality of our plant based results driven skincare products, all while receiving world-class customer service.

    Lux Nail Spa - Luxury awaits

    Lux Nail Spa

    5.0(3 reviews)
    0.2 mi
    $$

    I stumbled upon this quaint shop while visiting family in Gates Mills Ohio. Everyone else I called…read morewas appointment only and she asked how much time I had and told me to come right over. I wanted a pedicure and to have my acrylic nails filled and I'm so picky about my nails. Tracy is the owner she is a delightful, kind and Amazing woman with a beautiful heart. My pedicure was fabulous and I just relaxed enjoy the moment. The ambience in the colors of the room and the music playing and just relaxed me and put me into a Zen state. The last place that had done my nails had a wreck them and I was embarrassed even show them to anyone her eyes popped when she saw them. She said don't worry we will fix you right up. My nails are so beautiful I cannot believe it they look exactly like my own nails and the color she chose for me is out of this world. I highly recommend the shop to get all the personal care your nails your feet and your spirit need. You will not be disappointed. Thank you Tracy for your expertise, your kind words, and the conversation

    Went with my sister-in-law while I was in town for the holiday for mani/pedis and had a great…read moreexperience. Tracy was extremely warm and hilarious. Both she and the other nail technician (whose name I can't remember!) did an excellent job. I would definitely go back while in the area. My only complaint (which has nothing to do with the service itself) is that they need a better sign! Because it's on the second floor, it took us a hot minute to spot it.

    Photos
    Lux Nail Spa - Gel powder fill with shellac. Nails by TRACY. By appointment only

    Gel powder fill with shellac. Nails by TRACY. By appointment only

    Lux Nail Spa - Lux Nail Spa

    Lux Nail Spa

    Lux Nail Spa - Cute birdy

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    Cute birdy

    The J Parry Clinic

    The J Parry Clinic

    4.5(8 reviews)
    2.0 mi

    I went in to talk about getting one of the laser treatments for my face and neck. Dr Parry…read moresuggested I should do the Morpheus 8 instead. He gave me an offer that was 3 Morpheus 8 treatments, face and neck, plus included a free cool peel as my last treatment. My first impression of Dr Parry was he was a caring man and cared for his patients. And the girl working for him was such a sweetheart. I made later appointments because I work. 1st visit, I went in and the girl, (I believe her name is Katie, very sweet), put numbing cream on my face and neck. I had to constantly remind Dr Parry that my neck was included. They came and got me and put me in the procedure room. Dr Parry came in, I was excited. Every visit he seemed rushed. Seemed like he took his frustrations of his day on my face/skin. I knew he was going to be aggressive, he mentioned it. But it felt like he was trying to put that machine through my bones. Thank God for the nerve block. This was extreme. When He was done with my face, I had to remind him I paid for my neck. He rushed my neck. The end of my first treatment I felt frustrated. 2nd treatment, I went in, later appointment. The last one of the day. She numbed my face. He did the nerve block shot, left and came back. Then he starts talking to his assistant Katie and me about one of his clients that came in earlier that day all glammed up and he didn't recognize her, she got offended/upset because he didn't know who she was. He told us that because she thought she was beautiful he was supposed to know her. Talk about awkward. After the first visit I really wasn't excited about going in and getting anymore done. And now this second visit was worse, totally something a professional doctor shouldn't be talking about in front of or with other clients. He did my face and was very aggressive on spots I didn't think he should have been on and gentle on spots that he should have been a little more aggressive on. It seemed like his aggressiveness was pinned up frustration these visits were definitely not what or how you think a person in his position should handle procedures or shop talk. Again, he forgot my neck. I shouldn't have to remind a doctor what I paid for. He should know before he walks in that procedure room door!!! After 2 months I kept looking at my face and it seemed like my eyes, cheeks and neck were looking worse. But the reviews say it takes a few months for this procedure to be noticeable on your skin. So, I waited. I wasn't the smiling bubbly self I usually am. I was just like going through the motions. The only thing I genuinely was happy to see in that office was Katie. 3rd visit, a different girl took me into the procedure room. She told me she didn't need to numb me that day. I asked her why. She said I didn't need it. I told her this was my third M8 procedure and they have numbed and gave me shots on everyone thus far. She left and Katie came in apologizing, she numbed my face. He came in gave me the nerve shots and left. Dr Parry and the other girl came in to do the procedure, which he came in sooner this time than any of the other times after the shots. They came in and immediately started talking about ordering things for his office and what they were low on. She had a pad sitting down taking notes, which was fine with me as long as he's paying attention. As he's talking about the stuff he needs, he starts using words like shit and damn, which again is fine BUT they were doing a procedure on a patient. I thought to myself, "Here we go again, just get through this and one more and I never have to come back". As he's doing my face he's repeating one area and not doing overall face. I'm laying there and pretty much can feel the burning because the shots didn't go into effect full force yet. He did one strip down the left side of my neck and that's all he did to my neck and stopped. I was so frustrated by this visit, I actually got teary eyed and thought I was going to cry. My final appointment, the cool peel. I was more excited hoping that would help my skin bounce back from the torture of the last 3 months. I went in, it was over quicker than me walking up into the office from my car. The only time I saw Dr Parry smile was in the beginning when he was doing my consultation. Maybe I caught him on a good day. I just know I will never go back to him. I waited to do this review months later because everywhere I read about this procedure said it takes time and months for the results to become visible. Well six months later and my face and neck look worse. Loose cheek/neck skin. I wish I would have done the laser. I'm sure that would have been much better on my face and neck instead of the pushing down on my skin stretching it. I have never been so disappointed. I do know that my overall experience, I think he did more harm to my skin than anything. Very frustrating experience.

    Dr. Parry and his staff are the best! My mom and sister go to him frequently and he has always…read morebeen so kind and helpful. He is really passionate about his work and treats his clients with the best care possible. He was located at a different office previously and when he left we had to follow him because he is that good! My mom and sister are always saying how amazing he and his staff are. He even has a little puppy at the office, named Stewie! Stewie loves to greet everyone and make everyone feel comfortable and welcome. Thank you Dr. Parry and Staff!

    Photos
    The J Parry Clinic
    The J Parry Clinic
    The J Parry Clinic

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    Broadmoor Nail Spa

    Broadmoor Nail Spa

    2.9(48 reviews)
    3.0 mi
    $$

    They don't take direction well and are not accommodating to the customer…read more.. My 12 year-old daughter walked in with her grandmother to get a regular polish French manicure with high arches. (She has healthy nails and doesn't wear acrylics nor gel). She showed a picture of acrylic nails just to show the style. The salon tried to convince her to get acrylics. When that didn't work, they told her to get gel. She called me to ask me what to do and I told her to ask for a regular French manicure. She asked, and a gentleman in the background told her it would chip, it wouldn't look good and she should get gel. My daughter deals with anxiety and started getting upset. She was going to settle for regular polish with no design, and ultimately decided to leave...IN TEARS! Furious, I called the salon and the gentleman repeatedly told me she never asked for a French manicure. (I WAS ON THE PHONE WITH HER WHEN SHE ASKED.) I said I would just write a review and hung up. The gentleman called me back within 5 min to continue to dispute. I asked the purpose of the call and they hung up. NEVER again!

    Unfortunately after being a client here for the past few years, I had a really bad experience. I…read morecame in for my 2p appointment and the hostess was extremely rude and unprofessional. I asked her a question and she stared at me and never responded. She then made a derogatory comment and laughed. I do not recommend! I think as a paying customer it is imperative to object any work being done that is not to my liking. You are in a service industry and if the service is not right for the customer-- the customer has every right to object, especially if a service that does not fit the quality the customer is paying for. You were extremely rude regardless of your cameras or recordings. It's unfortunate that you are not taking accountability for the poor service and lack of quality I received today.

    Photos
    Broadmoor Nail Spa - What I was going for

    What I was going for

    Broadmoor Nail Spa
    Broadmoor Nail Spa

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    Ulta Beauty - cosmetics - Updated May 2026

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