This review is for the pharmacy at Walgreen's. What a joke. The manager of this pharmacy needs to take a good look at their standards for customer service because right now they are terrible. Waiting over an hour for a simple antibiotic prescription borders on ciminal. The staff here looks over worked, under trained and stressed from a lack of operating procedures. It is fairly obvious they could care less or have no clue when you look at their Yelp page full of one star reviews. Do they even know they suck? Most likely not. In my opinion that is sad. Never coming here for meds again, maybe a six pack of beer though, once in awhile. read more

This review is for my last interaction with this location. I'm hopeful the previous staff is in re-training as they were burnt out and unkind. I have been a client/patient at this location (Bradley rd Menifee, CA 92585) for many years. To be completely honest with you I was getting ready to transfer all of my family's prescriptions elsewhere when my husband was in an accident and underwent emergency back surgery. Previous interactions at this location were hit and miss however, I always felt like I was bothering them when I visited to obtain my medications. This time I was running on very little sleep, my son had a previously planned surgery a day prior to my husbands and I was overwhelmed. I entered the pharmacy about one hour before closing on a Saturday and my husband had been discharged late in the day. It was 1/8/2022, my husband was at home in severe pain. To my absolute horror the hospitalist neglected to fulfill her commitment in sending the medication to the pharmacy. I called the Doctor's office on call number, the hospital nurse that had helped with his discharge and worked with a new to me employee at Walgreens. Nigel, Antonio, Justin and Curtis went above and beyond to help this exhausted wife and mother. They reassured me that they would do everything they could to help me. The prescription finally came across at 5:59 PM. They could have told me they were closed, the old staff did this often. They could have left me to return to my husband but they didn't. They stayed, filled the medication, explained the procedures to administer it and above all else treated me with such compassion. I will keep all hundreds of dollars of prescriptions at this location. I will post reviews on YELP, GOOGLE and send emails to corporate to ensure they receive the recognition they deserve. I hope you see the assets these employees are to your company. read more

Pharmacy Danger!!! Please read this review. 3 years ago they accidentally gave my daughter the wrong prescription, thankfully I caught it before giving it to her. Last night, the same thing happened again for an antibiotic for my son but we didn't catch it. The doctor prescribed Flagyl and they gave us a generic form of Bactrim, a totally different family of antibiotic. Why a problem? My son is horribly sick now from having taken it! I pray my boy will be OK. Bactrim is an incredibly strong and opposite antibiotic. Please do not use this pharmacy!!!! read more

Worst pharmacy service I have ever experienced. EVERY DAY between 4-7 the pharmacy explodes in activity. The commuters are getting home, the weather has cooled so the elderly are out. Schools out, etc. they NEVER staff up for peak times. It's terrible because ALL of my family prescriptions are here and its down the street from my house. Such a hassle to change.... read more

Grrrr!!! (Pharmacy) Fill time - I was told my rx would be ready the next morning around 11 I called the next afternoon around 4:30 Was told it would be ready at in a hr. I showed up 2.5 later and still had to wait 25 mins. Customer service - Hold time was 10+ mins. Then another 5 min hold to check rx status all to find no progression on rx. And when I asked questions I got the smood and sarcastic attitude from Mye. Mye and the most of the staff are incompetent and rude. One person says one thing, another person will say another and it ends up being neither. I will not use this pharmacy again. read more

The only problem I have at this location is the drive up to pick up prescriptions. The PA system is so poor I can hardly understand what the Tec is saying. read more

This Walgreens is the worst pharmacy that I ..have ever been to it takes days sometimes weeks to get your prescription filled. They don't stock anything, they have to order them read more

We dropped by to grab some OJ to go with breakfast. The prices are a bit high, but if you have a rewards card, it's not so bad. $5 off! The place was clean and organized. They have nice photo albums and Christmas merchandise. I come here to print my pictures. Going to be coming here soon to print my pics for this year's scrapbook! The cashier lady was really nice. Just a heads up, starting tomorrow they will be charging per plastic bag. They were kind to remind us of that. Will come again! read more

Walgreens - Grab an OJ and movie at Walgreens! - Cosmetics & Beauty Supply Near Me - Menifee, California

, this particular Walgreens is close to my house I have never had a problem with any one of the clerks or anything else they usually have a good selection and I get my prescriptions refilled and depending on when you come to the store sometimes there is no lines but sometimes there are so it's kind of like a Gamble but overall they get my prescriptions done in a timely manner and if you catch him at the right time they have very good sales so it's always a trade-off I would give them a five-star but sometimes they are short of staff and it is a little bit of a wait but that could be anywhere or at any other Pharmacy that I go to read more

Walgreens - Cosmetics & Beauty Supply Near Me - Menifee, California

My wife got cold/ flu and coughing a week, she visited urgent care on Nov. 29, 2022 and Dr. send her prescription to this Walgreens same day, we stopped by for her medicine and pharmacist told us they had to order and may be ready for next day. Next day we came the med. we're not in yet, and it was dragged on until yesterday they told us they didn't have the med. and suggested us to check with other pharmacy so they could transfer her prescription to. We checked with Rite Aid next door and pharmacíst confirmed they had her medication and they can fill within 24hrs, today we come to Rite Aid and pharmacist said they called Walgreens to get prescription transfer but they couldn't get through. We had to ask Walgreens pharmacist to transfer her prescription to Rite Aid right away, within haft hours we got her medication. Walgreens is very bad at communicating and customer service. Never go back to this location again. read more

This review is basically for the lady that answered the phone rudely the night of Feb 13 @ around 8:20 pm. The lady refused to help me find an item. She basically told me, with a major attitude, to come in and look for it myself. I have worked in costumer service before and I would never treat a potential costumer like that. There are other instances that I have came and received below average service... Clerks need major re training read more

The worst pharmacy ever. RUDE TERRIBLE STAFF. It does not matter if its the drive thru or walk in. My last visit i was unable to understand the male pharmacist, after saying im sorry i cant understand. He responded FORGET it. Just cant say one nice thing!! read more

Visited this Walgreens on 5-11 around 12pm because I needed medicine for my wife who is sick. For some reason (apparently due to high theft) the Advil Cold and sinus medicine was behind the counter. I approached the pharmacy counter and was basically ignored for a minute. (The pharmacists were glued to their video screens- ok they are busy) I asked finally if i could just get some Advil cold and sinus and the female stated that the cashier would be with me shortly. OK...... I stood there waiting for about 7-10 minutes listening to the cashier gab with a customer/friend at the pharmacy pickup window about their families, weather, kids etc etc, and then finally I said "hey can someone please just get me the OTC Advil." The robotic pharmacists still did not even look at me but the cashier without responding stopped the conversation with their customer/friend and finished the transaction. She then turned to me without apologizing at all, and said " I was Multitasking!" Huh, it appeared more like just endless talking but said just give me the Advil cold and sinus. She did and ask for my ID and rang the transaction. She did not apologize, thank me, or anything at all- just handed me the receipt. --- probably the worst customer experience at any drug store in years. I told the manager up front who appeared shorthanded and overwhelmed, but told me she would handle it. This store needs help! read more

I have never been to a WORSE pharmacy in my life! My son gets the same prescription every month, yet this pharmacy cannot seem to keep enough of it on hand. Then they presume to dictate to his DOCTOR whether he needs this medication or not. I totally understand the caution used for certain medications, but in my opinion this pharmacy oversteps its bounds in a BARELY LEGAL way, delaying and making people jump through hoops to get much needed relief from approved prescribed medication! Customer service at this pharmacy is cold and unconcerned. read more

No stars are warranted here. The worst service in the RX department. On their mobile site you can actually book an appointment to get your flu shot but that is actually not true. Went in for the appointment and was told 6 times that the pharmacist was coming. When I arrived there was not a single customer there. After waiting 35 minutes beyond the appointment time while they served droves of customers, I said "hey, what's up". The female pharmacist just got snotty and said she was too busy. Oh, by the way they'll tell you they have nothing to do with their mobile app or their own web site, just ask them. Rude, lazy and incompetent. They don't even have enough on the ball to follow their own policies. I'm taking my business elsewhere. I suggest you do too. read more

I've had a regular prescription, filled by my doctor as three 90-day refills (a year's worth). I've had this prescription for a while, and they are pills that I need. However, Walgreens has ALWAYS filled it as 30-day prescriptions, so after the third visit - four months into the year - I get told that I don't have any prescriptions and that I have to contact my doctor. This has happened basically every year. I finally had enough, and went to another pharmacy in town. So I have to say Thank You to your incompetence, I'm actually paying less now. read more

I went to Pharmacy to ask their advice for an over the counter cream for a rash( eczema), 2 people walked by me (1 Male appeared to be a pharmacist ) and pharmacy assistant. Then there was a female (pharmacist), on the computer near the window and not once did she acknowledge me. The male pharmacist went to the counter and ask for the next customer in line. It took me leaving the pharmacy and finding a Walgreens employee to have my questions answered. I'll drive a little further from now on, to the 24 hour Walgreens on Murrieta road and Newport read more

What a joke! Called in a precription and was told by the pharmacist to come back in an hour to pick up so I did....they then said it will be ready in 20 min. Then came back 20 min later and they said they can't give it to me because the pharmacist was not there. She took lunch. Great service jerks! read more

i absolutely hate this pharmacy. I dropped off a prescription for my mom, gave them my id to drop it off. i waited a week an a half after 1. getting a text saying the prescription was ready, went to pick it up being told it was being held up due to an auth needed by her doc for her insurance to approve 2. Stopped by to check on the status, it was determined that the prescription had been put under my name, this was then put under my mom's name 3. received a text that it was ready, was not given her prescription because her dl's are expired! hello! she's 99 years old! you better hope she's not driving! i had her insurance card! i had to take the prescription to cvs!!! the time before that, i took a prescription for the same meds on a sunday and was told they could not fill it until tuesday (monday was a holiday) because they needed to confirm that her doctor wrote the prescription! i then told her my mom needed her pain meds and she said well this was written 3 days ago she must not need them that badly. wtf!? no comment about her id this timei never get this crap from any other pharmacy. they treat me as if i'm trying to scam on pain meds!!!! what happened to making sure the patient is taken care of? read more

I have to add to the collection of 1 star reviews. I've been using this store for 8 years but I'm done. 19 minutes to get through the drive-thru is not acceptable. Bigger is not always better. read more

I am writing this review FROM the prescription pick-up drive thru and I can see why this place is rated so poorly! If I could give it less than one I would. PLEASE take your prescriptions and business elsewhere. After waiting nearly thirty minutes with hardly any activity I finally pulled off and went in. They were averaging maybe one car per every ten minutes - picking up a simple prescription should not be this much of a frustration/hassle!! Awful customer service! read more

Walgreens is overpriced AF. I went to the pharmacy once & that was enough to know they are shit at their jobs & have shit attitudes, never went back. The items in the store are grossly overpriced & the shelf tags are misleading. The ONLY reason we go here is for ONE item that my wife uses, otherwise there's no reason to stop there. read more

I am not a Walgreens type person but I absolutely admire the cheap price on hair dye . Also , the every day items that are randomly are on sale is cool . I got a very good quality blue coffee pot for $10 . Nice addition for my future dorm/home. read more

As with any drugstore in this area, service can be slow but is friendly. There is nothing about a Walgreens that would keep me loyal to them over a CVS or Rite Aid. With exception to sales prices which vary between drugstores, they are all pretty much created equal. From California to Florida, I have yet to see one that makes me thing one is better than the other, and I give three stars to reflect that. Only poor service would keep me away from a specific location but I have never had a bad experience at a drugstore that I can recall. There is a Rite Aid right behind this location and I frequent both just depending upon which is more convenient for me at the time. This location is on a busy corner so getting in/out can be a challenge at times. read more

Their location is good, but I often find that they are low on stock of certain items in the store. I was trying to find a sling for my daughter that had sprained her arm, but they were totally out. I guess this is an older store...it just isn't laid out as nice or as clean as most of the other ones I've shopped at. read more

Worst ever! was in drive through for 23 minutes, I was the 4th car, slow and girl at window so non caring and could care less about people. No smile, greeting etc! Back to Sav- On we go! read more

Horrible Pharmacy!!! Technicians are completely rude and don't know what they are doing. You ask a simple question and each person will give you a different answer. They tell you come back in 20 minutes to pick up your prescription then when you show up they tell you we had to send to Dr it isn't covered by your insurance. Why would you not check that before taking the prescription and telling you it will be ready shortly. They don't call you to let you know they had to fax your Dr for another prescription. No simple phone call to let you know that your prescription will not be ready they just have you wait and then tell you. No sorry just oh well your problem not mine. You call the pharmacy and they leave you on hold or take forever to answer and then they disconnect you! Completely unhappy with the service. This is my third horrible experience. Three stricks your out. read more

It is very frustrating trying to get prescriptions filled. They only have one cashier it takes forever trying to get them picked up. Today was especially bad even dropping off. Spent 20 minutes in line each time. read more

Worst first customer service experience ever with any pharmacy. Complete lack of care for the customer.

I have been to this Walgreens for about a year and there's always an issue when I get my prescriptions. I have been trying to get my medication for about 2WEEKS!! SERIOUSLY this is so ridiculous I have refills on file for them and there shouldn't be a problem. So when I call to see what the hold up is I'm always told a different story. I asked to speak to the store manager "JULIE" to see if there's anything she can do on her end and she was extremely RUDE! She gave me the same B.S. I'm so disappointed with their customer service. If they don't want to work then they should just stay at home or find another job. Stop treating customers like we are nothing! Please AVOID this store/pharmacy!! I will be taking my prescriptions somewhere else from now on and even if I have to make a further drive I would just to avoid this piece of crap store. They deserve a NEGATIVE STAR!! read more

The pharmacy in this store is not very friendly at all. They tell you things that are not true. I need meds for my child and have always used my ID, well they get someone that doesn't know what he is doing and demands the child's ID. Then I come back with the student ID and someone else tells me I don't need it. I tried to fill my prescription and when I try to pick it up they tell me its a day too soon. I wait a day come back and they state they don't have it. Have to wait a week. I get it 2 weeks later. The following month they state I'm two weeks early??? I am because they were 2 weeks late last month. I had to go to ER to get other medication to keep me out of pain. I have cancer and I tell them I need my medication but they don't care. I complaint to their corp office and they have the pharmacy call me and apologist I the n go back and same thing happens again. Other Walgreens near by are not like this one at all. Now they are building a CVS down the street maybe they will close this Walgreens down, at least the pharmacy. The staff is very un professional. I see other customers there having the same issues. read more