Currently waiting in line there is at least 20 people waiting inside and the drive through had 5 cars waiting. All while the pharmacist sits on the phone. I understand having to take messages but serve the people waiting first. read more

If Deliverance had a Walgreens, this might be it. Employees are nice but communication is poor. Prescriptions aren't always filled smoothly and on top of that, the prices are ridiculous! Example: a simple antibiotic needed to be filled. It was $59 after insurance. Didn't purchase it from Walgreens and went to Target. Same prescription was $34. Done. In general, I wouldn't recommend any Walgreens. Corporation greed? Definitely. Friendly corner drug store? Hahahaha no. I do have to say, there was one man who was extremely helpful once. I cannot remember his name but he was sweet, came across as caring and very helpful. Never saw him again... read more

The slowest pharmacy I've ever been too. You will stand in line for 20 mins or wait in the drive thru for longer. I don't know if they need more staff or what but they sure need something read more

The same thing happened to me. This pharmacy needs to be reported to the Walgreens headquarters, which I'm going to do. I called today, Sep 11, 2016 and I asked the gentleman pharmacist at 2:00 tiday, if they had a certain quantity of a drug on hand and he told me yes!! So i drove over 30 miles to have my script filled, only to be told that they haven't had that drug in in 3 days#@#&%= wtf. I am so pissed off right now. Don't ever go to this pharmacy!!!!!! read more

All walgreens are sort of the same, but the lines seem to move more slowly here. It is nice that you can come here to see a nurse practitioner, and she'll prescribe some medicine, but my experience with that was pretty mediocre. It look a long time before getting to see her. Once we saw her, she didn't understand pretty simple symptoms and then needed a chiropractor to explain a prognosis to her. I wouldn't go back. read more

I have been going here for years. This last year has been awful. Tonight i went there to get my prescription that i placed with a live person on the phone. Said it would be ready in 1 hour. Two hours later i go to get it and the tech said they never received it. Then said oh it to soon. What????. I get it monthly and i am 2 days past when i should of order it. She goes to say last time order was sept. I said no it was last month. Then said well i put it back in and insurance is shadowing it. Again what???? So she ask me to wait while the pharmacist calls the insurance company. 15 later pharmacies never called. So i waited all that time for nothing. Which i found Very inconsiderate !!! I go home and called insurance company myself and they said there was no claim put in for my medication. So she called them and asked them what was going on. They said they had the wrong information. Really i even asked the tech if she even put it in right . She said yes. Incompetence!!! Cant believe the pharmacist didn't even check to make sure it was done right . This isn't the first time. They made mistakes as well on my daughters meds that she can't even go without due to type1 diabetes. Then they give you attitude for questioning them and have them recheck the orders of the doctor. Very disappointed and it's time to start looking for a new pharmacist. Wish the mom and pa pharmacy still existed . They really cared about their customers and well being. read more

Good: Apple Pay works at checkout and they have Black Cherry Mountain Dew Kickstart in-stock. Bad: Terrible selection of single-serving frozen lunch items to grab for taking to work in the morning. The cashier always tries to do the hard sell on signing up for the discount card. Illinois could really use a place like Wa-Wa or 24hr 7/11's. read more

Spent 20 minutes in line at the pharmacy pick up drive thru. In that time frame only 1 person was helped. This has become typical. Will call this AM to have my prescription transferred elsewhere. They seem to be chronically understaffed. read more

I think this pharmacy might be the slowest service counter at which I have ever stood. You really don't want to come here unless you truly enjoy idly waiting, and hence pursue all our non-activity with passion. read more

This is the SLOWEST pharmacy I've ever been to...:whenever we go to the drive through, it tajes at least 20 minutes to get through. They need to speed up their process. It's insane! Besides that, I actually like the inside of the Walgreens. It's stocked with a lot of food, way more than other Walgreens. read more

I have been using this pharmacy for years and have complained to the young manager who looks at me as if he hasn't a care in the world and does not care a bit about any of my issues. I have stood by and watched as many others complain as well. With their latest upgrades things have gotten much worse. As a health care provider myself I have many concerns for the safety of patients who seek the services here. In McHenry those who need the case of a 24 hour pharmacy are stuck with the very poor and sometimes dangerous service provided by at this location. It takes hours upon hours to get a prescrition processed. Their robo calls are frequently incorrect sending you back and forth. I have even had the wrong prescription dispensed. No one seemed much bothered by the situation. This has happened elsewhere. Always know what you are getting and check your medications. All humans are capable of errors but when corporations make money from running staffing so short we pay the ultimate price. read more

We have dealt with this Pharmacy for years. In fact it's been over 10 years. The staff during the normal day hours are the worst. Both the little asian woman and the black hair tall man pharmacists are really bad with their attitude towards customers as well as the techs. I have had countless issues with them and my doctor. The nurse for my doctor can't stand working with them. She even said they are the worst pharmacy that she deals with period. They are the rudest people I have ever meet while on a job and being paid to be there. The fact they haven't gotten fired is unbelievable to me. I have no choice but to stop going there. Sometimes the people in the pharmacy act like they no better than your doctor and try to take matters into there own hands. Telling you what strength medicine is appropriate, how much you should be getting, etc. They also do these partial refills, and when asked about why the tech said "Oh I didn't even look at the quantity." I can't believe that Walgreens Corporate hasn't changed the situation there. If I acted like that at work I would never have a job. I deal with customers every day and I only do my best to help people the best I can. They are the complete opposite and have no care at all towards people. I have even heard them make fun of people. If Walgreens wants to continue to have this pharmacy, they need to make sure they make some serious changes and disperse these rude individuals. A very unhappy customer. read more

The two stars are because they screw up prescriptions,, what I mean is, they DON'T let you know they are out of the drug(so u can take it else where) medications are very important! They accomadated me, but that's only because I called, that's when I found out they couldn't fill it until next day (late in the day), they have done this 3 separate times! read more

This is the absolute worst Walgreens Pharmacy we have ever seen! Two years ago they give the wrong perscription that caused an illness.. and all they could say was " you should have checked your prescription" no apologies offered or did they take any responsibility. Finally gave this pharmacy one more chance after two years. Gave them my prescription, and they told me it was no longer available, even though it they said it was ready for pickup. This medicine was always available at another Walgreens location. Again, no apologies and they made me feel that it was my fault again! I also believe they are also pregidous against people of color! read more

The pharmacy at this location is the worst! I always have to wait a ridiculously long time and they never have anything ready when they say they will. They blocked the second drive thru with a cart because they cannot handle it!! read more

This review is mainly for the pharmacy. I have been here many times and have had a problem every single time. This last time was the last straw. I only went there because I was traveling to a family members house and wouldn't be back to pick up the prescription for a few hours. Assuming they could get the job done in a few hours right....Not the case! They said it would be ready at 1 and I received an automated call at 1:15 stating that it had been delayed. Ok so they're running behind. Another hour passed and still didn't hear anything so I decided to call and it turns out the prescription was out of stock. The phone call I received said nothing about the medicine being out of stock and that it was just delayed and that they would call me when it was ready. The prescription is for a 3 year old with an ear infection and they were seriously going to call me in 2 days when they received the meds? I'm so glad I called to check in and got it transferred to another store because clearly they are incapable of making a simple phone call in an urgent situation. Very lazy and unprofessional if you ask me. I will never fill a prescription there again! read more