I tend to stop by for a quick snack for to pick up a random item I may need. Staff are very friendly and helpful. I reccomend not to donate to the AHA through walgreens since its a tax write off for the company. Rather just give your change or a few bucks to the people lingering around the front. Its convenient and always has what you need. read more

I came in for two photo orders. I received order updates that one was "ready" 3 hours prior and the other an hour prior to my arrival. Should go without a hitch right? Instead, upon arrival, neither order was ready and I stood there as they prepared the orders. A gross disregard for timeliness. I'll opt for CVS photo next time as I've never experienced such disregard. read more

Love that they're 24 hours! They're always pretty well stocked and clean/safe even when I've popped in at 3 am for an urgent Gatorade. They do have a photo service but they're insanely slow to get to you if you're there to pick up so especially around the holidays factor in a lot of waiting time even if your cards are "ready". They're also just generally understaffed so lines move slow and I wish they had self checkout but otherwise a pretty good Walgreens! read more

The pharmacist here is totally awesome. A special shout out to her! Her name is, Johanna read more

the first people that answer hang up on you very rude a.few of them last week the women was arguing with me-bout my insurance. i do want to say every pharmacist is wonderful helpful courteous been going there many years read more

So I go to pick up my brothers medication that's supposed to be free I tell him the name and birthday alls he says is one $25 I try to ask him about it but he stands there and ignores me than walks away comes back I ask the price he says $25 he has a deep voice completely unfriendly shit customer service felt like talking to a computer showed no respect or concern to my problem ignored everything I said but the price he literally said 4 words to me wtf read more

If I could leave negative stars I would. I used to love Walgreens, but now it's unfortunately garbage, especially this location. There have been issues with my prescription SEVERAL times. Usually I let it go. Today, I will not. I placed a MOBILE order for Walgreens, since I needed a few items and needed to pick up a prescription that was ready. When I was checking out, the app suggested I pre-pay and bundle my mobile order AND prescriptions. I delightfully accepted since I thought It would be an easy in and out. Boy was I wrong. My mobile order was ready, and was labeled bag "2 of 2." The cashier only handed me 1 bag and couldn't find the other. The other associate said I could just pick it up at the pharmacy since it was ready and ALREADY PAID FOR. I was like, seriously? (Mind you there is a sign that's handwritten that specially states that associates need to double check orders and give out ALL items at the same time with a :) at the end.) So I make my way to the pharmacy and hear the pharmacist bickering to another guest that they were too close to the counter and it was a COVID violation.. mind you he was a good foot away from the counter and she was behind the pill counting counter. He moves away and sits down. She attends to me next and boy what a shit show it was. I show her my phone with my mobile order confirmation number and total price charged. She asks my last name and picks up my prescription. She says "it's marked as sold!" And I'm like yeah... I pre-paid and just need to collect the prescription. She doesn't want to hand it over and "checks" another computer which labeled my prescription as "ready". So she starts going back and forth with me about my mobile order. The pm mod comes over and tried to help her out. She looked at my order bag number and prescription bag numbers... the prescription is marked "1 of 2" . I tried to explain that that's part of my mobile order and that I prepaid already. * shows app, text, and email confirmations that everything is paid for.* Says " I need to contact my manager- starts texting away. Manager apparently says to rescan prescriptions. The pharmacist then said look take 5 today and I'll mail you the rest" and I refused since I CLEARLY PAID FOR IT. We go back and forth all the while the manager keeps texting and finally says that I have to be charged full price and they will figure it out tomorrow " I said you're kidding right? , and she said no. So there I am paying ANOTHER $67 for a prescription that I already paid for. I asked about a refund and the mod said that's not how this works. So I asked for the pharmacy and store manager. They gave me his information begrudgingly. The pharmacist yelled his name while she was retrieving my prescription and the manager tried to stall and not tell me his name. Sorry y'all aren't on the same page. Absolutely horrible customer service and I wasted 30 min of my time dealing with this bs. Transferring all of my remaining refills to another Walgreens, then placing new and future prescriptions at CVS . read more

Walgreens - This was stapled onto my prescription bag. - Drugstores Near Me - Malden, Massachusetts

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I took my toddler to get her Covid booster. The pharmacist was great. We had to wait a few minutes after our appointment time, but the vaccine process itself was super quick. They also have a section off to the side with several chairs to wait and the vaccine area is a total separate room which I think helped my kid. The red bandaids they were a hit. Bonus points for the selection of candy and toys that I used as a bribe/reward. I'm grateful that Walgreens vaccinates 3 and up! read more

The pharmacist Mark is not only a bad pharmacist, he's a poor excuse for a human being. My Dr approves a certain number of my emergency inhalers a month. My Dr and insurance approves that. He decided to cut .e back on an emergency medication. He screamed at me and went out his way to make sure I couldn't get my Inhallers. But he's happy to sell me one for$85. Switching pharmacies and suggest everyone else does as well! I'm in tears! read more

This pharmacy is ridiculously slow. There have been several people working in back standing around or walking by while 1-2 people help customers at the counter. The staff take FOREVER and walk away without telling you why. No apologies for the wait or even a 'thank you' at the end. Last week, I waited 40 mins to get a COVID shot when I had an appointment, 30 of which was in line to check in with only ONE person ahead of me. Today, I had to go back because I was told my COVID/Flu proof of vax would come via email. When I called they said they don't do that and I had to come in for paper proof. I was again second in line and waited over 20min to be helped. There were 11 people behind me by the time I left. I cannot imagine how long they will be there. read more

I wish I got his name. Last Thursday 8/7 my son and I went to pick up some pictures we had ordered the night before. He wanted them for something at school and I figured we would grab them on the way. Unfortunately, no one was working the photo sotsfion the night before so the pictures weren't done. The man working at the front pulled up our order and did it right then and there for us. I didn't get his name, but my son did ask him what happened to his arm as it was wrapped in gauze. The man said he had burned himself. I am sure there aren't too many employees there with a bandage like that. Thank you for being so kind and making my son's day. He happily went to school with his pictures. read more

What the eff is going on at this pharmacy. Why make online appointments when you have to redo all the paperwork when you get there? Why make an appointment when you have to sit and wait 45 mins for it. Ridiculous, will not be returning, there are many other options available. read more

It's always open which is helpful if you want something after stop and shop closes with paying for delivery. I also get my packages sent here after they kept getting stolen. It's worth the peace of mind, to know if I can't grab something right away it's not going to grow legs. It's not cheap but it's convenient. read more

If you want to hand your hard earned cash over to their employees and get NOTHING in return... this is the place for you.... I just had a simple return, I had the receipt, I had paid in cash, it was less than a week ago, it was just a very simple return. I left The store without the product or my money.... seriously .....no joke.... stay away from this place! read more

Just bad pharmacy service. Promise Rx to be ready, and they haven't even started. That's ok, but the shoulder shrug attitude that it didn't matter was not. read more

Saw a girl at photos showing someone's personal pics to her coworker. "Hey! Look at this"and laughing about whatever they saw. I don't feel comfortable getting my pictures developed here :/ keep the Indian lady off the register , she's rude asf. Why are you putting restrictions on the amount of certain items on sale purchased by a customer. Save your time and go to somewhere else. read more

I like this walgreens because the employees always great you and willing to help when you cannot find an item.

Poor customer service. Asked politely for the bathroom and the lady filling the RX aisle looked annoyed because she had to lock up the aisle and walk us to the bathroom. Well once in the bathroom realized it needed toilet paper. So we politely asked the closest person that worked there and it happened to be the manager and he look annoyed that we asked him about toilet paper obviously he was annoyed as well. Those two people hate there job. The saying does really stand. People in the northeast are rude. read more

This is the slowest pharmacy I have ever seen...either hire more pharmacists or lose customers!!!!

Wow! I just watched the night manager Matt racially abuse a customer, and then act like a total jerk when confronted about it. Really don't think it's appropriate for a manager to tell customers w/accents that they need to "speak English", or mock them for "not having money" when their card doesn't go through. Cannot wait to speak to his manager. Disgraceful behavior. read more

I realize that I should have learned by now not to expect too much from a Walgreens, but the other day topped all bad experiences. I needed something (which shall remain nameless) from one of those locked cases in an aisle. So like any good shopper, I pressed the call button and heard a blaring announcement that assistance was needed in my aisle. Like a horrible, computerized parrot, the announcer lady kept saying it, and saying it. The whole store turned to look at me standing in front of that locked case. And then, horror of all horrors, no one came to help me. I waited approximately 5 minutes (hours?), and then felt so annoyed that I grabbed the generic version (suspiciously outside of the lock box) and ran. Ran to the counter with the extremely long line, that is. Ug! The only redeeming quality of this Walgreens is that the late night pharmacists are great. But for everything else, just forget it. read more

Don't get me wrong, Walgreens serves its purpose & always has what I'm looking for, thats not the issue. Parking: if Hell were a physical place on Earth, it would look similar to this parking lot. I'm having an anxiety attack just thinking about it. Pharmacy: I don't know if it's just the staff that are ridiculously slow, or if it is related to the customers that frequent this area but OMG. I once saw a woman in line trying to return a used pregnancy test. But like I said, otherwise this Walgreens does its job, I just might need to switch pharmacies because my only 2 issues are enough to make me never want to go back, read more

Everything about this Walgreens is absolutely, without question, horrible. The parking lot makes no sense. The store (while recently updated) is just your average convenience store. The pharmacy (though 24 hours) is awful. The service at both the pharmacy and the check out is the slowest of all slow. I was in desperate need to fill a prescription and it took the pharmacy tech almost twenty minutes to get my script in. Then I told her I wanted to wait. She told me 10 - 15 minutes and I waited almost 30. When I queued to finally get my stuff, there was one tech checking people out...so all told I was stuck in this terrible, horrible, no good store for almost an hour. NEVER AGAIN. read more

Not a very good place to get prescription. At night, there's only one person working. One night I have to pick up meds for my mother, the only staff was on the phone for 10 minutes and ignored the line that got longer and longer. Why can't she works on the phone when there are more staff? If she saw that many people waiting she should put the phone on hold and serve the customer first. read more

I want to leave a great review for the pharmacist Donna, but I'm leaving a horrible review for the place itself. To have only one pharmacist working at a time is ridiculous. This woman had such a long line with irate customers and was handling filling prescriptions by herself. She did an amazing job keeping her cool and was super professional. More places should have employees like Donna. This place though should have scheduled better. Donna can do better at a different pharmacy. read more

I think Walgreen's and CVS played a big part in current state of Malden center: most of the store-fronts host a closed business. At least Walgreen's has the 24/7 thing over CVS. read more

This is about the Pharmacy, not the store. Their employees are so unbelievably unprofessional. From the woman who answers the phone, right to the cashier at the drive threw window. I was told "we are busy filling more important medications" after waiting 7 hours for mine to be filled. I'm sorry? My medication isn't important to you as I puke all over the place waiting for it to be filled. How does it take SEVEN HOURS for a pharmacy to fill a prescription? Unbelievable. Will never again fill my prescriptions here again with their rude employees. Do better Walgreens pharmacy. read more

Open 24/7. Stopped here in the early morning. Many items are considerably more expensive when compared to their website or stores like Target. I have no experience with their pharmacy department which seems to get a bad rep, but this super nice lady Candie(also mentioned on another review) behind the counter gets 5 stars all the way. read more

Man, this pharmacy is rough. Sometimes, there's just too few staff available. But other times, there can be several staff members working and the wait is still 20mins+. I've also never been on hold for less than 10minutes when calling, and twice staff "forgot about me" while using the drive through so I had to park and come in after waiting forever. I have also tried to sign my phone number up for autoreminders re: scripts a total of six times now. But I'm not sure if this is to do with ntnl Walgreens system, or something with the staff using the system at this location. read more

I will say that the pharmacy staff is always nice to me. I have been going there for years so maybe that is why. I do find the prices very high and they are not good about taking coupons either. I know you can stack a walgreens coupon with a manufacturer coupon but they will never allow it. They use to have samples on Saturday. Now they rarely ever do. I asked and was told they don't get too many samples anymore. The one thing I do like is the beauty rewards program. I sometimes get 5 or 10 after making certain purchases which is great though sometimes the cashier makes a face when I use them. read more

Great Pharmacy! Henry is a great Pharmacist and will take time out to answer any questions or concerns. All the techs are students and will strive to get you answers even when there busy. read more

The worst pharmacy I've been to! They are always unprofessional, specially the pharmacy technician, Erika , I think , need more training in insurance system in their computer, one technician she update all my information, than she told me can you wait 30mn for your prescription, after that time wait she said I need to check with the assurance, that s crazy, she waisted my time really ,it was my refill sent by my doctor. I gave her all my information my insurance card , my husband information who s the provider, and we re not a new customer, that's bad, each time we need to do the same things with those unskilled technician, she didn't understand my emergency department prescription, I m switching to an other pharmacy, thank you, please train your technician read more

This Walgreen's SUCKS! It's dirty, crowded, and always has long lines. The parking lot is always packed, so much so that on a recent trip some idiot backed right out of his parking spot and into my car. The lines at the pharmacy are frequently horrendous. Last time I was there the guy ahead of me in line wanted some "diabetic syringes". The pharmacist spent about 5 minutes with the guy trying to find a needle that was thin enough for his track-lined arms. Another time I witnessed a drug-addicted couple dig through the trash for a decent receipt so they could go in the store, steal the items, and then try to return them for cash. Save yourself the hassle and go to the clean Walgreen's at Station Landing in Medford. read more

The worst place to go for no matter what. I came in for passport photo and had to wait 40 min after my photos was printed because the guy went somewhere without saying why and when he is coming back. On the same time they lost so many clients because there was no one to help. read more

Very baaaaaaad experience, the pharmacist calls Asmita was rude and not ready to help the customer, she is lazy and not professional.i am living in Lexington and Walgreen over there is great. I thought all Walgreens are good but I was totally wrong. I don't recommend any one to go there. read more

Just had an employee say she's not "dealing with this shit" after they wouldn't release a fedex package to me. FedEx policy allows for me to pick up a package for someone else as long as I have proper identification. Walgreens told me no and when I got fedex on the phone who wanted to talk to the manager the manager pretended to be busy with something else. read more

Here's my (seemingly) obligatory poem-style Yelp review. I also threw in some of my thoughts/clarifying info in parentheses. Oh, I'm so HELPFUL! When I get a sandwich from D'Angelo, or I'm craving some Arizona Iced Tea, or I decide to take a stroll at 3 am, I go to Walgreen's, & I'm glad as can be! (Well, maybe glad's not the word. Walgreen's is actually a depressing place. I hate going there.) There's cheapo mittens, 2 for ten bucks... & candy bars: $1.29 or three for $3! If you want toys or prescription medications.... Walgreen's has them both for you & me! (There's a photo center, too.) The checkout lines can get a little long, & some items are of dubious quality. Sometimes, I just run in & run back out, because sometimes, it smells like sweat & pee. :( (Seriously. Creepy.) The workers are usually friendly. But the decor looks like it's from 1983. Sometimes, they don't have what I want. Therefore, I give this Walgreen's a C. (That's average -- three stars, people. Actually, closer to 2.5, but I grade on a curve.) read more

They've done this place over. Had heard rumors a Starbucks was going on but that'll teach me to listen to rumors. Ok...so it's bigger..all that means is more walking around. Not impressed. The drive thru prescription service is nice. I've got their app downloaded and needed a protein powder... I find one they're offering for 16.99 on their app and it was but one get one free this week. Sounds good...to in search for it ..find it... Go to register... And I get overcharged by 2.00. I wasn't going to say anything but thought better of it and went back to a register. The young man looks at the app... Checks out any mention of exclusions and tried to issue a refund but can't override the register. Get the manager "Mr. H " as he's called..who stinks to high heaven! I'm telling you this man has body older elite and tried to cover it up with some Axe body spray or some crap. It was barely tolerable to stand next to the guy. Anyway he refused the refund and claimed it was online only. Got another manager who said the same thing... I point out it wasn't available for online purchase and she tells me it has to be "bought and ordered to ship to their store online". Look, it made NO sense. None what so ever. If you can't order it online... You can't put the order through... If the app says it's available in your local store wth are they saying? She actually said it would take days for the store to get it when shipped! Ummm you have it right here in the store...what does this mean? They didn't want to give the refund..period. My point here is they were all shady about it. Second... Bad hygiene is offensive. There's no way around it. Its a put off. Nobody wants to deal with someone who smells like that. It IS ok to tell your employees to clean up or be sent home. read more

Transferring prescriptions pronto to cvs or target! This place is horribly disorganized and wait times are ridiculous. Not good if you're in pain :( read more

They always have what I'm looking for, and the staff at night when I'm usually there is very helpful. I've also never had any issue with the pharmacy, which seems to be a huge hot button here. read more