Do not recommend. Came for a covid and flu test and they had me wait over 30 minutes past my appointment time before even going back there. I'm sick you should want me out of your store ASAP. Not only that but my online receipt said the visit was covered by insurance. Even with my email they made me pay $25. What's the point in having me put in my insurance information and getting that email saying it's covered by insurance when it's not. I would not have came here if I knew I had to pay. read more

I have been a Walgreen's Pharmacy customer for years, but this location (3700 University Avenue) really needs to have an efficiency expert in and help them REALISTICALLY ESTIMATE when prescriptions will be filled. I'm 68, and trying to get a much needed prescription for Paxlovid so I can minimize the effects of Covid, which I tested positive for yesterday. I jumped through all the hoops of having the prescription called in by an online UW Health physician. I got an acknowledgement and an estimate that it would be ready around 11 am. It's now 3:45. i just get a repeat "we are running behind... we'll contact you when it is ready." There is no way to talk to a pharmacist from the phone number they give you on the site. You just get an audio version of the "we are running behind... we will contact you when ready." What terrible service. read more

I do not trust this pharmacy to keep me safe with an insulin supply. When they make mistakes, the make the customer feel lousy. I have made 4 calls, spent an hour online, sent messages, had my doctor send messages and they still won't fill my insulin. read more

Called about getting a prescription and they notified it would be ready roughly 40 hours from the time I called. I understand it's a busy season but is that what you do to a patient who prescribed a medication a doctor says they need? Once I questioned their technician they then notified me it would be ready in the morning. Maybe lead with that. read more

Not sure if I'm spelling her name right, but Nahid was amazing. Best customer service, super friendly and helpful. Love her and continuing to shop there because of her and her only read more

It's a Walgreens so every item is going to be overpriced and it's going to have an unclean feel to it. This one has an incompetent pharmacy staff that I'll never trust with anything important again. read more

I would give this pharmacy ZERO stars. The woman pharmacist was completely rude and condescending. I haven't been treated that way in quite some time. I'm a nurse and understand the system...god forbid I'm elderly, hard of hearing, or have a disability. Shame on you Walgreens pharmacy! I'll be taking my business elsewhere. read more

Hey it's a Walgreen's. As I had to tell the kid, "it's a drug store that happens to sell some groceries. Not a grocery that sells other things." What does that mean? Honey, you can only afford it with an advertised coupon but they get cha because of convenience or quick in and out or you forgot something. Great thing about this location: ITS LOCATION. at the intersection of University of Midvale...everything is here so park your car and walk. Alternatively, the NEXT best thing about it .....IT HAS A CHASE ATM. CHASE ATM'S are dire in this town as there are only 4 total storefront locations in town. That is all. read more

This is a really convenient location if you find yourself trekking between downtown and the Middleton area. When I lived on the westside, I often found myself stopping in to grab everything from mixers to makeup to Halloween candy for our annual treks to corn mazes and haunted houses. Halloween candy is what brought me in this last time, as they usually tend to have some sort of sale or rewards member deal - today I lucked out and my rewards points ended up cashing me out to knock $3 off my bill. I've never had to ask for assistance at this location, so I can't comment on the helpfulness of the staff that has been lacking for other reviewers. While I was looking for candy there was an associate helping another woman figure out what things she could combine to be eligible for the sales (not all candy was on the same sale, it was apparently brand dependent). Usually it's a quick in and out and I can't recall a time they didn't have what I needed; now if they would just go to 24-hours for people who end up needing late-night prescriptions and random items. read more

Embarrassing customer service. Called and asked if they had boxes or white paint, was told to wait just a moment and was on hold for over 7 minutes with no update. Its really not difficult to be a competent employee, hire some damn workers. read more

Waited for a photo to be printed off that I ordered. Somehow no one thought it would be important to have ink or tell me they didnt. Wasted a part of my Sunday waiting to leave empty handed and angry. read more

Switching my prescription from Walgreens immediately and won't shop here anymore. Can't believe they allow their pharmacists to interfere with private decisions women make with their doctors. No thanks. read more

It's a Walgreen's. Sometimes there are good sales and sometimes not. Photo processing is usually quick and accurate. Sometimes the crops are off so I have taken to double checking before I summit my order. Walgreen's-Midvale/University Ave is in my neighborhood. There is one gentleman that works afternoons that is very nice and very personable. I think the other staff is usually helpful, too. read more

I'm pretty appalled on all fronts for this location. Not only was the store unkempt, two separate employees (one a manager) were unable to help me find a product after 20 minutes of searching. While I wasn't in a rush, I was frustrated when I ended up finding it myself after their hunt. Avoid this one and hit up any of the ones downtown if at all possible. read more

I came here Christmas Day 2017 to grab a few items the cashier didn't acknowledge me I asked how she was doing she ignored me was absolutely disrespectful. And I came back 15-mins later to return one of the items I bought, I was with a new cashier and the original cashier made a scene asking if I was ok I had been sniffing my nose but her co-worker who was making a purchase tells me that the original cashier who rung me out says I looked tense. It was humiliating, customers began to stare and I got the manager involved. I was in tears over this. NOT everyone who does returns is a criminal. read more

Best Walgreens I've been to - pharmacists are awesome and super helpful - cashiers also great

I simply came to get an OTC item and waited more than 18 minutes in line, while a clerk was struggling with a simple order. (I think he needed training.) No other clerks came out, even though someone in photo was requesting a second cashier, and when one finally did, a person behind me raced up and the new clerk assisted them. I protested ("Wait, I am next. I've been waiting a long time.") and the other customers started arguing with me and suggested I am behaving like the president in wanting things my way. All I wanted was my turn. I waited longer than all the other people behind me. And I will never set foot in this particular store again. When I got home and tried the customer service survey I was even blocked! A call to the manager did not yield much more than learning that they were fully staffed tonight. read more

Unfortunately had a terrible experience at the drive thru pharmacy with Justin the pharmacist. I had my 2 year old child in the car who was in major pain from a burn on his hand. We had just left urgent care and needed some ointment and gauze. I hoped the pharmacist could help me get the things I needed so that I didnt have to go into the store with a screaming child in major pain but the pharmacist told me to step to the side and told me to come back as he had other people waiting. There wasn't anyone pulled up behind me nor did I see any customers on the other side of the window. And he was very rude from the beginning. There were 2 or 3 different workers inside the pharmacy area and none of them could get my son's gauze pad which was RIGHT there behind them, couldve taken him 30 seconds to grab it and they put other people who were there AFTER me in greater importance than a child in pain. I honestly felt racially attacked and felt belittled by the pharmacist. Please dont go here im very disappointed and saddened by the way they treated me and will be contacting Walgreens directly to file a complaint. read more

I know there are a variety of Walgreens in any city but I love this location. Make sure to call ahead if you want to pick up medications but otherwise the location is clean, welcoming, and efficient for customer service. Larry has been working there for years and his smile is worth shopping at this location when he's there. The drive through option for the pharmacy is great for rainy/snowy days. I always forget you can get many of your basic grocery items here too so if you want to avoid the standard chaos of the grocery store to pick up wine or soda, check at this location first. read more

This Walgreens location is convenient to my work. I was able to find what I needed and get in and out quickly. I'm not happy about the fact that "instant coupons" advertised on shelf tags do not ring up automatically. I had to ask for the advertised price at the checkout counter, and then the cashier had to laboriously look up and scan each coupon. Pretty annoying and a good way to trick customers into paying more. read more

The pharmacists at this Walgreens are top notch. As a long-time customer, some of them know me and take the time to say hello and briefly chat. It's hard to find this friendliness nowadays. They are also very intelligent about meds and they don't hesitate to help if you have a problem or question. Only complaint: slow checkout at main registers. read more

I would give this Walgreens zero stars if possible. This is probably the worst store I've been to - as other reviewers mentioned, the staff is incompetent and WILL NOT help you locate what you need. I went in wanting to get my prescribed medication but was told it is an over the counter, "Aisle 9". I informed the "Pharmacist" that I tried to find it but couldn't. He not only did not offer to help, he didn't even bother to check if I had a prescription sent. This is despite the fact I had my doctor's visit summary in hand and showed it to him. I will never get my prescriptions sent here again, and in fact will likely never step foot in this place if I can avoid it. Stay away from this Walgreens, go to any other store - there are plenty in the area. Go to Target Hilldale Pharmacy instead-way better service! read more

tend to take their sweet time filling prescriptions in the drive thru even when you are the only customer