It is agony going to this store to pick up prescriptions. The employees are fine, but they are…read moregrossly understaffed for the amount of business they do. It doesn't matter if you go inside or use the drive thru.

If you're into chaos and disappointment, this is your pharmacy!…read more I rarely write reviews, but this pharmacy deserves a warning to others. The service here is shockingly poor. Prescriptions are never ready on time, no matter how far in advance they're sent. Expect to wait--either in line or on hold--for an unreasonable amount of time just to be told they've "run out" of your medication or "didn't receive" the prescription, even when you have confirmation that it was sent. The staff is either overwhelmed or uninterested. Communication is vague at best, and downright dismissive at worst. On multiple visits, I've seen people leave frustrated after being told to come back hours later--only to repeat the same cycle. If you rely on timely, accurate prescriptions for your health, I strongly suggest looking elsewhere. This place is more of a liability than a convenience. Looking for a place where your prescription will magically vanish into thin air? Where waiting 45 minutes in line earns you nothing but attitude and an empty-handed walk of shame? Congratulations -- you've found it! Every visit here is like a fun little game: Will they have my meds? Will anyone acknowledge me? Will I leave angry? (Spoiler alert: yes to the last one.) The staff seems genuinely confused that people come here expecting service. Calling ahead? Don't bother -- you'll either be on hold until you question your will to live, or told the prescription was "just sent" even though it was sent yesterday. It's almost impressive how consistently unhelpful this place is. Honestly, if my health didn't depend on this, I'd almost admire the commitment to dysfunction.

I would like to recognize the outstanding care and professionalism shown by Mrs. Armelle, the…read morePharmacy Manager at the CVS Pharmacy located at 13320 Laurel Bowie Road. On May 8, 2026, I received a call from Mrs. Armelle checking on my well-being after a recent change in my medication. She explained that she knew I had been taking the medication for about a week and wanted to see how I was doing. During our conversation, I informed her that I was experiencing serious side effects, including dizziness and feeling light-headed. Mrs. Armelle immediately advised me to contact my doctor for further instructions. I am extremely grateful that she took the time to reach out. Her concern and attention to my health may have prevented a much more serious situation. In today's world, this level of kindness, compassion, and dedication to patient care is rare. It meant a great deal to me and reminded me that there are still healthcare professionals who truly care about their patients. We need more pharmacists like Mrs. Armelle. Thank you, Mrs. Armelle, for going above and beyond. Your kindness, professionalism, and genuine concern for your patients make a real difference.

No line at the Pharmacy Quick & easy. They are also well…read morestaffed behind the pharmacy counter, so this is a plus. Staff always very pleasant here. The manager is the greatest and knows everyone that comes in. Wasn't shopping for food but they do have snacks only here. This location is always neat & clean.

I am outraged by my experience at this pharmacy today. I urgently needed an insulin refill because…read moremy pump failed, and I had no backup insulin at work. Despite clearly explaining that this was a medical emergency, the pharmacist was completely rude and dismissive, and the staff made derogatory comments I could hear, including saying, "there's that girl again." This behavior is completely unprofessional and puts my health and safety at serious risk, causing extreme stress and anxiety. I was unable to get my life-saving medication promptly--something that should never happen at a pharmacy. If I could give 0 stars, best believe I would have.

Been going along for the pharmacy for 15 years they're the best in the business if you want…read morepersonal service these are the people to see they go above and beyond every chance they get

I love CVS in Laurel, Maryland everybody there is very knowledgeable with their products. The place…read morewas very clean and the people was very friendly especially the young ladies Cindy she is very professional and she will help you out. Thank you CVS. Keep up the great work.

I would give this negative stars if possible. Each time, I had to wait an hour for a refill. After…read morewaiting, I would be told that they hadn't run it through my insurance and that took them another 30 mins with zero communications. The pharmacist is always on personal calls and does not at all care about the integrity of the pharmacy. The techs are clueless and just wander around holding up prescription bags. They do not acknowledge customers and avoid eye contact. I hope that the CVS regional manager and the corporate see the numerous complaints and reviews on various forums and address those.

This Pharmacy is amazing. I am so glad I found it a diamond in the rough Alex is super helpful and…read morepersonable with all his Customers and he always make sure I have what I need.

Amazing! very kind, professional, knowledgeable and personable. Alex goes beyond and above to make…read moresure the prescriptions are prepared on time.

This was the first time I had visited the pharmacy. I was able to get out in five minutes., And the…read morepharmacist offered to call my other pharmacy to get my prescription transferred. The cost was less than $10 and I was out the door.

Beltsville pharmacy is hands down the best pharmacy I've dealt with. I had issues with inconsistent…read moredelivery dates with one of my other big brand pharmacies but Beltsville Pharmacy is always on time and precise with their information. Highly recommend them!

Mostly clean inside well stocked spent about $40 on items that were on sale. Water cheese & fruits…read morewere also on sale with coupons I love gas point you earn! Overall friendly staff very knowledgeable of things around the store.

I love Giant and Laurel ,Maryland, especially the pharmacy department. I would like to mention a…read morecouple names does she be recognize OLAWUNMI AINA, PREETHI CHANDRAN, AMY,RITA, FELIX and everyone that works at the Laurel Maryland Giant location are doing an amazing job. They are very professional. The store is very clean. The Customer Service was unbelievable. I will only shop there.