As if La Crescenta didn't have enough drugstores...let's add another one! This one is the newest one. Less than 2 years old. That means the walls are clean, everything is pretty well organized, and its not dingy like Rite Aid is. Watch out for: - The parking lot. There's only 1 way in/out and you can only go 1 direction in the lot. Kind of annoying. - Students. Never come between the hours of 12-4pm on weekdays because students literally FLOCK here. Schools don't sell sodas&junk food so ALL the kinds are here buying it. Other than that...its just your usual Walgreens. read more

Drop off prescription. Come back SIX hours later. Still not ready. Can you please wait? So awful. read more

This is for the Pharmacy! We have been coming here since they opened! We need regular prescriptions and we're using the texting service that wallgreens uses! Every time when we go there after receiving and confirmation text about the refill, the refills are not ready ! Last time the girl refused to figure out what is going on! Sorry Walgreens.... goodbye! read more

Wow ever since the Sarah Palin show got dropped I can now patronize Walgreens as they are not appearing to sponsor any more ridiculousness.. I like that with the iphone app for walgreens I can get photos printed. In contrast to the years in which the heads of the people in my photos were cut off and all jeewoperdy by photo processing by a part timer who did not really know what end was up, they seem to have better technology and staff who care about the product a little more. I have submitted photos and within 2 hours I can run over and pick up reasonably priced hard copies to share with family. Now that the grandchildren are popping out like crazy, I need this service. Keeping a really strong eye on their politics though: one eye always open in case of a need to boycott if they get uppity and love those conservative nutballs again like Palin.... read more

I picked up a prescription today at the drive-through window and noticed that the pharmacy clerk was not wearing his mask over his mouth and nose. This despite the fact that he was in the store, in the same breathing space as all of the store customers. When i asked him about it, hetold me he felt he didn't need to wear the mask because of the window between him and me, and that the mask made it difficult for him to talk to customers. That's an unacceptable excuse for violating the law and endangering the lives of those in the store. The fact that it's a violation of committed by someone who is supposed to be a healthcare professional makes it much worse read more

To start off, this Walgreens is the place I go to for anything from: junk foods to hygenic products. Although I don't use their pharmacy. I got to say, some Walgreens aren't that clean, but this is REALLY clean. The employees are very watchful, which is good, because this is near CV High School where teens hang out after school. One con, is that when these kids come from the school down the street they pile their backpacks on the floor near the entrance and the emloyees don't say anything. So, this is why I come before or after school hours. And it's a good thing that they are open early. The prices at Walgreens are the same as any other drugstore, but I like to come to this one specifically because it's clean and almost empty. I don't come to Walgreens very often, but I am pleased with this store location. read more

I love this Walgreens they have a great selection of condoms except for the one that broke

Worst Pharmacy I have ever been to. Slow, Rude and stupid. I hate to say that but it fits. Zero Customer service. Close it down. All they can say is, " Give me one minute." Seriously thats there tag line. read more

This review is solely for Misti at the cosmetics department. She is so happy to help the customers and so full of great information. She really loves her job and goes above and beyond to satisfy her customers. I wish I loved my job half as much as she loves her! Thank you for your great advice Misti! read more

If you place a photo order online to be picked up here you're taking a huge risk. Chances are, they won't be done, if at all. I have wasted SO much time and money preparing orders, only to have them done days later after they were needed -or they were lost altogether. And no one ever seems to be working in the photo department OR they have "computer problems". No one seems to care, they're defensive and unapologetic - which makes it that much more upsetting. Never again. It has literally happened to me 5 times and once was for a school event. It took them 7 days to print 25 photos. 4 days too late. Unbelievable. Go to CVS if you need overnight photos. Seriously. read more

As a Disgruntled OIF veteran I hate everything and almost everyone until I get to know them. I have a terrible time everywhere I go and I cannot stand 95% of all customer service. These are all my fault and I never bitch or gripe about it, Its me not them. HOWEVER.. Even in bent over pain the staff in the Pharmacy and the entire store did not piss me off one bit. They were all very helpful and are very good at what they do. The Pharmacist and his assistant remembered my name and where on alert for me when I can in as my prescribed pain killers where heavy duty. I just wanted to let everyone know I approve of this wallgreens and Im glad they were able to help me. You gotta limit the starts to 4 because everyone needs to strive for improvement. read more

Terrible service. Always a long wait and my medications are never prepared on time. Do not recommend.

The selection is decent, but it was difficult to find someone who worked there. There were very few people on the floor. Not very helpful when you're trying to find one specific thing and be quick about it. read more

Hire more people to work the registers. There is always a 30 min plus wait. Super nice people just not enough of them!

Everytime I go in here, I always see workers talking and not really working. Maybe they just have someone working on the aisles and the others are at the cash register just talking with each other and not helping the customers out. read more

Came in for a few medical supplies. Minor things I'd normally purchase at the dollar store, but with stock being limited everywhere because of the COVID-19 virus I have to spend a few extra dollars sometimes. The store was fairly empty which is a good thing with social distancing, and they had most of what I was looking for. The customer service was just ok. They were out of the complimentary hand sanitizer, I looked around for someone to mention it to, but I saw no one. The guy who was working check out didn't greet me so I didn't bother to say anything. I like to sanitize before touching the credit card console and sanitize after as well. I'm glad most stores are offering complimentary bottles near the machines. There's was near the entrance. All in all I'm satisfied. After my encounter with supervisor Maria down at Vons Tujunga, anything better than a customer service rep belittling me, intimidating me, rolling their eyes at me, or hissing at me is good enough for me. I just wish I didn't have to drive all the way to lacrescenta to be treated like a human being. read more

Susan answered my call tonight at 9:25 pm . I was worried for my daughter as her tooth crown fell off . Susan is a good listener . She new exactly what I was inquiring about . "Recapit" is the product . She stated they carry it and asked me to hold while she checked the shelf . When she came back on the line , she said she'd have it at the front register for my daughter to pick up . Susan spoke clearly and was very understanding . I'm very glad she helped me. Then I called my daughter and she said , yes Daddy , they​ have it ready for me and know my name . This is the type of service we all remember and appreciate . Thank you Walgreen's for hiring Susan . read more

Lazy staff at the pharmacy, they don't answer the phone. Only when they want to. I'm done with Walgreen

Pharmacy staff went above and beyond to make sure my manufacturer coupons and insurance worked. The pharmacist seemed to actually know and care about the customers. read more

I've been waiting for a prescription for 2 whole weeks because they didn't have it, they had to order it. Promised it would be in, by Tuesday. It's Friday now, but had to call last night to see if it was already in ... they said yes... no one called to inform me! Came through drive thru,and they said 3 customers ahead of me. My husband walked around stood in line and they kept helping customers in line while making us wait in drive thru... why bother having a drive thru if you don't want to help customers... annoyed ! read more

I am sure a pharmacy has to deal with people who abuse drugs like Narco, but I had a prescription from my doctor, and literally have taken it one other time in my life at age 42. The pharmacist was rude, even after speaking with my doctor, and when I asked for an update after 30 minutes, she said she would fill it as a "courtesy" as though I was in the wrong for coming there to get it filled. There is a way to be a pharmacist who is compassionate and empathetic in today's world, but she was judgmental and rude. I would have been angry if I weren't in so much pain and just wanted to get out of there. She asking me twice to leave and come back, but I was there for a bruised tailbone so driving and sitting in my car was far more painful than waiting. After this, I will never be back to this pharmacy. I've never felt so humiliated just trying to get a prescription. I hope she reads this and rethinks how she handles future patients. You can screen for drug abuse with compassion. You can treat patients/customers with respect even if they are getting a controlled substance. read more

Love the people in the pharmacy but they are ALWAYS understaffed!!! Considering changing pharmacies because it's such a hassle

Been to better ones. This one just didn't live up to the past locations i've been to. Cvs has always been my #1

this tiny store is simply a pathetically blatant money grab at the students coming to or from cv and the other schools nearby. it's jammed into a corner lot with a front entrance angled to the sidewalk traffic rather than directly from the tiny parking lot where grown ups park their vehicles. the hours aren't uniquely helpful, their prices are not competitive, and they sell nothing that you can't get anywhere else in the neighborhood, not to mention the customer service which is 4-star out-to-lunch. this is totally a store of last resort or extreme convenience, in an inconvenient location. allegedly they have a good beauty and make-up counter but that's not my thing. whoever walgreens greased to shoehorn this place in here must have been very happy when they came back asking for a liquor license. read more

Daniel in the pharmacy dept took the time to figure out how to save me $100 dollars on my prescription! Awesome customer service! Thank you

I will not be returning to this Walgreens any longer. They are always understaffed and I have to wait at least 10 minutes before someone shows up to help me. The loud speaker calls out "assistance needed in shaving department" nonstop for minutes, but there is only one worker at the register helping out other customers. read more

Over all I don't mind going to Walgreens it is good for prescriptions and an "Oh crap I forgot blah" place. This one has a weird parking lot and I feel like no matter where I park I am in the way. The inside was decently clean but really messy if that makes sense. The pharmacy lady was having a super bad night, on the phone arguing with someone about insurance, and my mom and I had to wait 10 minutes while she snipped at us for waiting... We thanked her for her help and she instantly got nicer. But still not such a pleasant 20 minutes. read more

I have frequented this store regularly, until last night, when I got screwed out of my change ($10). I couldn't wait for the store manager to count the money out of the drawer, so I left my information, and low and behold, when he called me, he had no overage. Please make sure you count out your money to the cashier so this doesn't happen to you. In this economy, we cannot afford to lose anything. read more

I drove about 30 min to pick up a Spa gift box that I couldn't find at any other Walgreens. Chantal helped me out, she was the sweetest! She searched the store & found me one! Best customer service ever! Oh did I mention it was 10:45pm. Thanks Chantal, your the best! read more

This is a great Walgreens. They always have what I need and most of the cashiers are so friendly and helpful. Key word being MOST. There is one sour faced cashier that never smiles, never gives a greeting and have literally snatched money out of my hand. I know I'm not the only one she's been rude to, I've seen her yell at customers and been unbelievably rude. I never wish bad for people but she needs to be reprimanded immediately. read more

This is a pretty small Walgreens. They're very clean in a small little town. There's always plenty of parking in their small lot. It's hard to look for workers if you have a question. The pharmacy line is usually not too long. read more

Great for pharmacy, harder to find baby care products and quick pick-ups. I've always found the cashiers and floor staff to be pleasant and competent. The pharmacy staff is especially helpful. There's a taller, blonde woman who I've worked with who is particularly helpful. Anyway, I'm not sure what else someone would need from a Walgreens. It sure beats the heck out of the skeezey Rite Aid down the street. read more

Bought medication less than 24 hours ago and didn't end up being the correct one so I came to return it and the manager Glendi offered me $8.99 store credit back when I paid $10.99 plus tax. Last time I will ever come here. read more

Amazingly bad service and poorly run. Dropped off a prescription Friday at 3pm. Asked if I could come back tomorrow. Just arrived Saturday a 3:45 and told it's not ready. Does it really take more than 24 hours to fill a prescription? read more

I have been to the pharmacy at Walgreens several times and keep hoping for a better experience. Today I left my doctor's office an hour before I got to the pharmacy, waited in line for 20 minutes, and then was told my prescriptions were not done and to wait an additional 20 minutes. While waiting in line, another person went up to the counter, and it took the ladies 10 minutes to find his prescriptions. An elderly lady was called earlier to pick up her prescriptions, and once she arrived they were not ready. Walgreens needs to hire more people, and have better customer service. I will most likely be switching to another pharmacy in the future. read more

Unspeakable incompetence!!!! Given a very accurate and careful description they knew well that the product I asked for was not on the shelf. A similar inferior product that shared only the same manufacture and did not resemble the product inquired about was there. The manager offered lukewarm apologies. I have no taste for being intentionally lied. Hopefully this post will prove the stupidity of dis regarding a justly displeased customer. read more

Worst pharmacy ever. I've been having to deal with this pharmacy for a relative over the past several months. I've never had a no hitch process. Most often I'm told that there is some kind of issue and they will contact me when the issue is resolved. I don't know what century they were planning on contacting me. This morning I was trying to get someone to answer the phone for over an hour and a half. I was disconnected three times in their recorded loop. While I was on hold I called CVS, Riteaid and Costco pharmacies and talked to a live pharmacist within three minutes at each. In person, I've only dealt with one person there who seemed interested in helping me and wasn't just punching a clock. Never going back read more

After a long day of work and injuring myself I received a great therapeutic massage, I was told to get some Epsom salts and other products for my pain, I stopped here and they had everything I needed, I didn't have to make all these different stops. I was able to get my dinner and pain relief products at the same place. The employees were very friendly and helpful with finding exactly what I needed. read more

The customer service at this Walgreen's pharmacy the worst I've experienced. We had to switch from CVS, because of insurance. Every time I've had to go there, the wait times are extremely long, and I always need to come back because they don't have the medication in stock. Never had that problem at CVS, the same medication was always in stock. They always ask if your insured, even though they've had our insurance and medication information in their system. So far, the staff that work there are unfriendly, and don't seen to like their jobs. One time I took my 92 year old mother in, and they said her prescription would not be ready for 2 hours. It was a medication she needed to take immediately, so I asked it if was possible to wait and have it filled sooner because the urgency. They said no, I could come back in 2 hours. read more

Avoid the pharmacy if at all possible. I know some drug plans tie you to this chain but keep complaining to your HMO. They only have one line for drop offs and pick ups. And there is always a line. Simply dropping off a prescription can take 15-20 min on an average day. And forget about waiting to take your prescription with you. My HMO finally added Vons and CVS. I will never use this pharmacy again. Just switching my prescriptions took 2 days and several phone calls. read more