If I could give a 0 star I would employee by the name of MICHELLE as a PHARMACY " tech "is really…read morerude. She needs to change her tone of voice she is mean to elderly + Customers in general They take forever. unorganized pharmacy.here at Rodriguez st in watsonville this young little girl is so rude and is very offensively Manager here at this pharmacy does not do anything. She cares less for the customers they need to clean house, including the manager.

You can wait 20 minutes in line to pick up a prescription on a Saturday. The pharmacy lanes are…read moremessy and lead to different windows ("Express lane" leads nowhere, "app pickup" leads to the express window, etc.). With 15 minutes of work, they could have fixed that years ago, but they are too lazy to do anything. The Wi-Fi doesn't work. When you try to update your insurance on the app, you get a "something went wrong on our end" error. Verizon data in the store is extremely slow, and the owner is too cheap to buy a signal booster. To summarize: exactly what you would expect from a store in Watsonville. I came at 1:15pm to add a new insurance to a prescription. They said that I'll need to come back at 2pm, although the break is only at 1:30pm. CVS pharmacy is on a break randomly during the day instead of the scheduled time

Not all CVSs are the same. This one was on the way to the bay area and was convenient. The…read moresurroundings are a little iffy, and the service was non-existent.

I had a prescription to pick up on a Sunday and because it was a weekend and I got the prescription…read more through Good RX, I somehow had it sent to both Main St ( the usual one I go to) and Rodriguez St. CVS locations. Because I knew it was a Sunday and things close early - I did a quick google search to get directions and see what the hours were for "CVS Pharmacy Watsonville" and the hours specifically for the pharmacy said that the CVS pharmacy, not just the store, but the pharmacy on Main St was closing soon at 6, but the one on Rodriguez was open until 11pm. I chose to go to the Rodriguez St one since I was closer and went through the drive through, before 6 pm. The Closed sign was up, but I could see the employees through the window helping people so I went inside and got in line behind several people, still several minutes before 6pm. The pharmacy tech behind the counter abruptly started closing windows, locking up and shooing away the line, she had her register out counting cash and told everyone in line, who had all been there BEFORE 6pm that they were closed and just to come back tomorrow. I checked my phone and it had just turned 6pm exactly, she was clearly counting down the seconds to leave. As I approached the window the same tech continued yelling "We're closed!" "Cerrado!" I tried explaining that I had been there before 6pm both at the closed drive through and the line inside, but she kept interrupting that they were closed and to come back in the morning. The guy behind the counter seemed afraid of her too and just kept saying they close at 6. I pulled up the hours that were still on my phone that showed it said that the pharmacy was open until 11pm, and I said even if that is an error and they closed at 6, I was at the drive through and then even in line BEFORE 6pm. To not help people who arrived in line and waited in line before 6pm is crazy. I had a painful UTI that was on day 3 without antibiotics, because it was a weekend and hard to get a doctor's prescription, which I told her through the window and basically shared with the whole line because I was so desperate for antibiotics. The tech was so unfriendly and could care less, she could've at least just said she was sorry, store policy, not in her control, anything really - but she was in such a rush to shut down and leave. Even my little girl with me kept saying how mean the lady was as we left. I called after to ask when the drive through closes on Sunday and who was overseeing the pharmacy to discuss how alarmingly rude the customer service was and they couldn't give me a definitive answer, they just kept saying they have a new pharmacist and new management. I know I sound like a total Karen, but my pain and need for antibiotics combined with the pharmacy tech's disregard for all of the people who had been clearly waiting in line for medicine was so appalling. I work in restaurants and have for 20 plus years so I know that it's annoying when people come in right at closing, but we still have to serve them if they sit a few minutes before closing. When it comes to medication - a pharmacy needs to have accurate hours that come up on a google search and they should train their team to really honor their actual hours and the customers that ARE IN LINE in BEFORE closing. I went to the other CVS on Main St first thing the next morning and they couldn't have been more professional and helpful. Highly recommend them:) Don't waste your time with the Rodriguez St pharmacy - based on the other reviews I doubt this is just a one off situation and they have some serious customer service issues.

While on a stay at a beach house, we needed an extra walker because we left the other one home…read more This store had a good supply at reasonable prices.

Always terrific customer care!…read more The staff is professional and pleasant and If I'm having an issue with anything, my issue gets quickly resolved . Thanks for such excellent service!

This Rite Aid is absolutely my go to for prescriptions. The young man who works the counter at the…read morepharmacy is so kind and personable! And the pharmacist is a doll! She is always available to answer questions and is kind and friendly! The manager, Anthony, is a great guy also!

The Pharmacy doesn't pick up the phone I called like 8 times…read moreto check on my prescription and they never pick up the phone

The service ok, the bathroom are disgusting value is all right. I mean it's kind of ghetto. The…read moreStarbucks is good.

Manager JONATHAN saved the day! He went the extra mile to check boxes that had just arrived for an…read moreitem we desperately needed for an upcoming trip. Thanks to JONATHAN we will have personal fans to help handle the severe heat at a destination we are traveling to. His customer service was SO appreciated!!!!!

Saturday after 4. No lines. Mom wants to come back only this time. Was super fast and they are…read morealways happy to see her. Love this pharmacy. We did try another pharmacy and my mom just wanted to come back to Target CVS. Happy to be back! See you all again. (No photo today because they were too fast for me to even think of taking one.).

Love coming to this location, Edwin has helped me plenty of times. He's always a great worker &…read morealways very helpful.

This pharmacy is wonderful. The staff is friendly and they go the extra mile for you…read more The only place we go. Personal service -so rare these days!! Thank you for everything. Tory and Rich Beale

My family and I we been getting our medication here for more than 10 years we had never had no bad…read moreexperience staff are friendly I wouldn't change pharmacy... Thank you for serving us:)

I went to this hospital after a car accident. After 7 hours and a $35,000 bill, I was sent home…read morewondering why I bothered going no sling, no anti-inflammatory, and no referral. The first doctor I saw in the er was nice. It took a long time to get treatment and X-rays and what not. And they didn't do an mri. They got mixed up about what treatment I received. And at times I was forgotten. The second doctor was not so nice. Then it gets worse. I filled out paperwork for billing and they had a problem. I mentioned another insurance and billing submitted bills without my consent or knowledge. I'm rather upset and thinking that terrible people run the billing department. I have the impression that they only care about their job and getting paid. And they would have been paid just fine if they had waited but they went after something I was counting on for treatment in a way that was very mean, selfish, and a violation of privacy. I filed a complaint. I recommend Sutter/PAMF urgent care, CHOMP, Salinas Valley Medical Center, or Good Samaritan Hospital. Not this hospital or Dominican.

Needed a body cleaning for a drug test found what I was looking for great people very friendly will…read moreanswer any questions you got .

Una cosa que molesta que no habrán a tiempo estuve esperando por 30 minutos después de su horario…read morede habría su horario es de 10:00 am a 8:00 pm pero son las 10:30 y todavía estaba cerrado