Not all CVSs are the same. This one was on the way to the bay area and was convenient. The surroundings are a little iffy, and the service was non-existent. read more

CVS Pharmacy y más - Drugstores Near Me - WATSONVILLE, California

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So my rating of this CVS is really for when I got my Covid shots. The process was very easy online. Make sure to sign up to create a CVS account so once you make an appt for the Covid shot, the online check in once you are texted, it makes things super easy. Once you arrive, check in also at the front Covid vaccine desk then get in line in the back of the store where the Covid shots are given by the pharmacy. They ask a few questions then you sign their pad then get your shot. You are done! You wait 15min after the shot in their waiting area by the front store. Jojo and the staff are pretty nice and helpful. They didn't hurt me giving me the shot. The store itself is pretty clean but the shelves are not very well stocked. The store is very busy in this Watsonville town and maybe why as they seem understaffed. They have plenty of private parking. I tried to rate it fair during this pandemic and thought they did ok. [5th/100] read more

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I waited at the liquor department no one came so I waited in line got to the register asked for what I wanted for them to make me wait again in a long line horrible customer service Javier was the one to help me read more

It's 6:30 pm 1/17/2024 I just witnessed an African American employee she's a woman being unprofessional with a customer. The customer is Spanish speaking he was trying to ask her for help and she looked at him dead in the eye and rolled her eyes and said I don't know what your saying and walked off. I can't believe there isn't professional management why is nobody taking care of this business. Why are employees as such allowed to keep working here, Discrimination at its best. Also I've been in line for more than 40min now. read more

*DO NOT BUY GIFT CARDS HERE* (Check them well beforehand if you do) I had bought a gift card that had been tampered with inside its packaging | HAD PAYED 140$ i am aware that these are non refundable but I'm very upset that they honestly couldn't help and only told me to call 1-800-SHOPCVS. let alone the number didn't help either DOES NOT WORK I am still waiting to get help and hear back from the card company * THIS STORE SELLS TAMPERED WITH GIFTCARDS* im upset, frustrated, and mad. read more

CVS Pharmacy y más - Drugstores Near Me - WATSONVILLE, California

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This is the worse pharmacy ever!!!!!! I went twice to get my medication that was ordered two hours before I showed up to come and tell me to wait another 20 min after the third time waiting in the longest line EVER all the way to the back of the store I am so upset and this pharmacy I DO NOT RECOMMEND TO ANYONE,l!! And I only left a star because it was not going to let me post this horrible experience! read more

I usually don't mind this pharmacy, but today took the cake went in to get my daughters amoxicillin and they were closing soon, these guys didn't even mix her medicine they gave me 3 bottles of powder(like okay grreeeaaattt). Didnt see this till i was home and they were closing in 5mins, there was no time to get back there!!! All the pharmacist could tell me was to come first thing in the morning. Ummmm hello my daughter needed that medication. Guess I'll have to wait! Maybe time to branch out to another pharmacy read more

It would've gotten 4 stars 6 months ago but it has gotten really bad. It's a busy pharmacy. Constantly a long line! Changed from main St Cvs to here so I could at least wait in drive thru. Both Cvs stores now appear severely under staffed. Drive thru hasn't been open for about 6 months! Really sucks when you don't feel well have issues standing and this large of a corporation can't pay to staff enough employees. Guess I will have to change pharmacy's again. Such a hassle read more

You know, this isn't the worst place that I have ever been. There might be homeless people in the parking lot, but as long as you keep to yourself and walk quickly in and out of the store you should be fine. My family came here like at 8 pm one night at got flu shots and we all survived. Walking in groups is never a bad thing! What are you dong down here late at night anyways? Go home. The community should be happy that this store is still open. read more

Always long lines for a prescription pick up because this cvs is located in a less wealthy part of watsonville. Sometimes the pharmacy clerks are rude, but most of the time the pharmacists are helpful and knowledgeable. No carts cause they get stolen and no br available cause it's across the street from the bus station where lots of transients hang out. Use care at night... Walk straight to ur car and lock it and leave!!!!!!!! read more

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Pharmacy is way to slow also u get a text saying ur medicene is ready and u go and its not even ready also months ago me and my 16 yr old uncle went and they kicked us out bcz we were minors the ladies name was elizabeth read more

So slow..... I have gone up to the counter about 3 times in the last 40m and they keep telling me the same thing 10m... my butt 10m. If you are going to tell me the time at least tell me the right time.. read more

Staff was rude and unprofessional. They don't carry charging cables or battery packs. If it wasn't so close to the station I would never come here read more

I would give cvs 0 stars if possible. Seriously, these pharmacy clerks have their heads so far up their arse it's impossible to work with them. Second time using this place and 2nd time my script hasn't been there, or not filled, or can't locate. They just shrug their shoulders...oh well! Lesson learned! read more

The worst pharmacy in town! Rude clerks ,long lines, and your meds are never ready when they say their gonna be.I'll never go back here again! read more

Dont come here to get ur pictures done I been here 3 days in a row I payed the extra to get them done fast and 3rd day I got over it lady was asking me what to do I was like wtf and ur the managerI dont know to work the machine bad service staff is rude read more

I went in today to buy a few things much needed. After grabbing the things I needed I waited in line and then I was waived to the 1st register by employee Kimberly. As I approached she spoke to me in Spanish and I replied to her by saying, I speak English very well. Why are you speaking to me in Spanish and not English. She said excuse me. I replied with you heard me, why when I approached you are you talking to me in Spanish is it bcuz of my appearance? She paused and she was about to say it and then she hesitated. I told her she was being a racist by racial profiling me and discriminating me as well. She yelled no I am not. I said yes you are, your being a racist person right now. She grabbed the stuff I was going to purchase and said she was not going to help and to go buy me shit else where. Thank you CVS for showing your true colors and allowing your employees to be racist and not apologizing for their inconsiderate behavior. I will be filing a suit for discrimination and being a victim of racism. This is the United States of America, the primary and learning language is English. Not Spanish not Chinese or Japanese or Russian; it is English period. To anyone reading this I suggest you shop else where. Aside from being racist people their products are way over priced by a huge margin. read more

Worst experience ever. Only the pharmacist knows how to deal with issues not the staff.

As busy are they are not good service one attendant 6:00pm. During rush hour drive thru closed because only one person at pharmacy

This store is must be the step child of the CVS family. 15+ people in line with 8 children in tow each, 2 checkers, 15 people with coupons and rebate receipts that the checker doesn't know how to apply. 10 plus minutes in line second from register, so frustrating. I had problems with this store in the past which made me call CVS corporate to complain, got a call back and told to visit Mark at CVS Mission St. Santa Cruz, I did. It was a pleasant experience that I should have learned from. Night and Day compared to my dealing with the Watsonville store. I will try and avoid this Watsonville store from now on. read more