The customer service was top tier. The young lady that assisted me in my return and guided me in…read morewhat products I can use in the future was Brooke! She was kind and sincere!

I Recently Received a brow wax and tint on my eyebrows on April 4th by the lovely Ms Sashy Suarez…read more!! She was very knowledgeable and nice she not only made me comfortable but she was relatable . Not to mention the eyebrow job was superb . Thank again ! I will be back

Got my brows done for the first time I love themmm sooo much!! I was confused with the services at…read morefirst but she understood and I would def come her to get them again!!

I booked an appointment with Kristin M. for brown highlights, but ended up spending over 8 hours in…read morethe salon (10am to 6:30pm) and left with faded orange hair instead. The ends looked brassy and uneven honestly, kind of like a fox tail. Not at all what I asked for or expected. Really disappointed with how it turned out, especially after such a long day and a big investment.

Erin was amazing! Loved her! She absolutely nailed my…read morePinterest photo color reference!! The salon made you feel like a V.I.Princess! Was super bougie, mimosa's on the house! They offered many complementary comforts to make your experience feel that much more sublime! That being said...when I said this place was bougie, the price was very bougie Not that it wasn't worth every dime... my pocket just doesn't belong in the general vicinity of this place, perhaps not even the parking lot.... But yes! For all you shiny divas out there, this is the only place for you

First time appointment for a cut and highlight at Moss & Black Salon and from the moment I walked…read morein, I was truly impressed! The salon was lovely and had beautiful flowers and artwork everywhere. I could tell that a lot of thought and love was put into every detail. After I walked in I was promptly greeted by my stylist Amanda and was asked if I wanted a coffee, water or a snack. Once I was settled comfortably in the chair Amanda listened to what I wanted and made suggestions that would compliment the look I was going for. I can't say how happy I am with the amazing cut and highlight! She was able to give my hair so much depth and volume. I absolutely love my new look and will be back to see Amanda again!

I've been going to this salon for quite a while, and every visit has been an amazing experience. My…read morestylist, NUNE, is not only highly skilled and knowledgeable, but also incredibly kind, warm, and full of positive energy. She always makes me feel welcome and truly cared for. Every time I come in, she perfectly touches up my roots, refreshes the color on my ends, and even gives me a beautiful blowout at no extra charge -- even when I don't ask for it. The results are always gorgeous, and my blowout lasts 4-5 days! It's very hard to find another salon nearby that offers this level of quality, service, and attention to detail at such a great price. The salon itself also has a very friendly and welcoming atmosphere, which makes every appointment relaxing and enjoyable.

New customer here. I recently had lunch with a dear friend. I complimented her on the amazing hair…read morecut she got and asked her to share the details! She was a walk-in at Salon Salon in Indian Land near Harris Teeter initially, and described her experience as terrific. Her stylist was Larissa but she also spoke highly of Madina. Lynda had been to the salon a few times since and her observation was all the stylists do a great job. This past weekend I summoned my nerve and phoned for an appointment and was met with "can you be here in 10 minutes?" I hustled right over. And as luck would have it my stylist was Larissa as well. I give Larissa the highest recommendation I possibly can. She asked what I wanted and throughout the cut asked about length, layers etc. She was outstanding at assuring I was satisfied. The salon was clean bright, bustling and cheerful. The prices for services were reasonable and competitive. I will only go to this salon for future cuts. Thank you Larissa for the best cut I've ever gotten.

Please do not come here if you have thick dark curly hair. I was so disappointed in my experience &…read morehave honestly just been waiting to see if Lisa (the owner) would correct the situation & she has not unfortunately. First when I walked in she was sitting on her phone & honestly looked so annoyed that I was even there for an appointment. She then proceeds to talk pretty much about how great her business is & how highly skilled she is etc. I have very thick hair & asked her thin it - to which she basically made it seem like anyone who thinned my hair before had no idea what they were doing. She then cut my thick curly hair DRY.... I wanted a shorter bob with the length at my shoulders dry... even showed her a picture of a prior hair cut I loved by someone down in Florida....she cut my hair dry so you guessed it when I wore it naturally it shrunk up to my ears. My only request with color was to cover the greys & not make it look orange..... I waited about 10 days after because I felt bad saying anything & was hoping maybe a couple washes with purple shampoo would make it look better & NOPE she made my hair brassy orange - so many red flags done with dark brown thick curly hair.... I then finally emailed her & said something around 10 days I think to which she replied that they only have a 7 days window for returns & would not give me a credit back or redo the highlights at the very least.... I literally sent her this picture & she did or said nothing back. I waited 6 weeks as a busy mom for this haircut & paid $500 in total.... I hate leaving these kind of reviews but I feel like other women need to know before they made the same mistake :/

not even sure where or how to start. Beware of the owner! witnessed her scream at a pregnant…read moreclient because client wasn't satisfied with her results and asked for understanding and refund. Lisa came out from behind front desk screaming at the client with a brush in her hand "get the f$ck out of my salon!".

Hair stylist listening to what I wanted instead of wanting someone to change the musicread more

I gave this salon a 3/5 stars because I experienced both good and bad moments with my first and…read moreLAST experience. So here are my takeaways. . . GOOD; accommodated last minute scheduling, 1/3 employees were friendly, left with a BADASS haircut. BAD; staff perseverated on the fact that I had never been there before questioning why I came in, lead person in charge "Medina" did not become welcoming until after I gave her a compliment, she was also a poor teacher in regards to her intern stylist "Hope" whom is new to field as evidence by, " did you use conditioner? She has oily hair, you should not use conditioner", Medina would not accept an electronic form of coupon, and I had an up charge of 10.00 that was not mentioned prior to services rendered. . My personal suggestions: if you are looking for a full service salon experience where complimentary drinks are served, magazines and tablets are provided while you wear a spa robe. This is not your salon. But if you looking for a badass haircut because Medina can truly cut hair with service that needs major customer service improvement. Then maybe you can try it and see for yourself. If Medina sees and reads this, try editing your teaching method and style so you can leave a better legacy behind. You can make or break a person's confidence with the career they chose by the lack there of in regards to positive reinforcement and challenging critical thinking skills hair dressers gain with experience Never suggest a customer go walk to the bank to see if they can print a coupon out, have some printed out at the front desk for those who don't have access to a printer instead of making them walk in the rain after fresh blow out needing to go pay for a paper version of a print out because you needed to "staple it". Your front desk receptionist edited the price ELECTRONICALLY at the front desk of your "old school computer" I'm so disappointed overall with my personal experience but I am happy with my haircut. So yeah. Let's see if y'all can make a change and we get some more epic reviews here for ya SALON SALON

NoMa is the best salon in Waxhaw! Their new space is so unique and fun. Angie is not only a…read morefantastic stylist, but a dedicated small business owner that gives her whole heart to the salon, the other stylists, and all of the clients. I highly recommend NoMa Hair & Skin Studio

They absolutely botched my haircut here to the point of it being unfixable. In addition, they were…read morevaping inside. There are random chunks of short hair throughout. Please save yourself the trouble and don't go here.

KEDRIANA the hairstylist is always who has did my hair here, & this is my last time I'll ever go…read moreback to see her. KEDRIANA was very rude and unprofessional about the mistake and huge complete mess up she did to my head. I ended up having to find a stylist that could fix the issue without damaging my hair, which the only option was a color correction $$$. Now my hair is potentially damaged from her shitty products as she claims she used a new bleach and didn't let me lift long enough, because of this my hair turned a orangey / golden color.. KEDRIANA also refused to fix her mistake, and only gave me half of my payment back. I think this is horrible business and will never recommend this place to anyone for how she treated me.

I got a cut and root touch up from Angela. She did a wonderful job and I will definitely keep going…read moreto her.

Made an appointment for my daughter to have her haircut by the owner. As we waited I over heard the…read morewoman sitting next to me was also waiting for her appointment with the owner at the same time. The owner had not double booked herself but tripled booked herself and my daughter had her haircut by someone else. I also had my haircut by a hairdresser there 2 times and both times she did not listen to anything I asked for and chopped my hair shorter then I had asked.

BAD HAIR COLORING!!!…read more I tried Cache hair solon last week it was the worst hair coloring that I have ever had. I tried to get ahold of the owner and got no response I had to make a appoint at another salon to get my hair fixed. The owner would not refund my money.