I will start this out by saying not only am I appauled by the lack of respect this Walgreens location "employees" did not deliver, but to sensuously not help the situation we have been met with COUNTLESS times at this Walgreens location has been more then distasteful.
Me and my boyfriend go to this Walgreens ONLY OUT OF CONVENIENCE. Although out of convenience, driving 5-10 extra miles out of our way to a different walgreens would have been more convenient then to have been discredited and disrespected by not one but two "employees" out of pure arrogance to not have been wrong with a service that Walgreens has offered at every location - word from corporate - for months or even longer. But who are we to educate your employees on the services you provide? All we needed to do was add money to our cash app card ($5) We have done this at countless locations of Walgreens for about the last 6 months, without a problem.. until, that is, we came across Maribelle. She was more then unhelpful, she didn't care that we had corporate on the phone telling her, yes walgreens indeed offers adding money onto the cash app card NOW (BC they didn't use to) and proceeded to give us more problems as she pretends to not know how to scan the cash app barcode on my phone. Arrogance was all that was given as she proceeded to aimlessly point the scanner at every which way, but the barcode. At this point, we still have corporate on the phone, recording as these phone calls do get recorded, as we tell her to stop being hardheaded and to just do her job (at this point we are obviously getting irritated at this 10 min trip turned into an hour trip continues in a downhill spiral) the younger employee who was working the register at the time barks at us, "F you! Proceeds to call us b***** and f**** and so on. Maribelle shoes her away as the girl bucks at us from across the counter. Mind you, we were not yelling, not calling anyone names, other then hardheaded because the shoe fits. As I'm standing there a 26 year old female with my 35 year old boyfriend we are in awe that this young girl who's employed by Walgreens cursed us out WHILE CORPORATE WAS ON THE SPEAKER PHONE. Anyways, from then on we didn't get any help as to getting our cash ($5) added to the cash app card. (For the second time in two months). Such unfortunate events occured on behalf of the employees at this Walgreens location. Corporate is obviously aware, since they have the whole thing on the recorded phone call.
Never have I had such an unpleasant experience in any place of "business".
Embarrassing is all I have to say. Pathetic employees, absolutely no customer service skills - Do better Walgreens read more