I have been attempting to reorder my prescription on 9/11/25 since…read more11:30 am. After two more attempts, I left my information and the reorder number. About an hour later around 3:00 pm I attempted to contact the pharmacy and again no one answered. What ever happen to customer service?

This store's customer service is steadily going down. No wonder Walgreens is closing stores…read more Their pharmacy is understaffed. I used to be able to pick up my monthly meds at once. Maximum 2 visits a month. Now due to their ineptitude all my meds are out of sync and I have to go to 2 different locations for same meds, multiple times monthly. You get texts that your meds are ready, but they're not. I've literally waited an extra day or two to avoid longer waits. Only to watch the cashier go over to pharmacists and they fill it visibly on the mirrors. Or they tell you to wait. The pharmacist will walk away from a line 10 people deep to service the "clinic". Progressively getting worse. I'm switching to mail order service because the staff has gotten grossly inept.

Every month have issues ordering. Lately I had the unfortunate experience with JASMINE. Spoke to…read moreher on the 13th to order my meds. She said she will call and set up delivery and it was that simple. The reason it was easy is because NOTHING WAS DONE BY JASMINE. Called today, they saw that I talked to her on Friday. Waste of time having to call and get incompetent people, the callback to complain and almost beg for my medication to be sent. With all the bad reviews you would think they woukd try to change. Scary that these people are in charge of medication

Amazingly helpful staff (hey Brandie) and OMG the most extensive liquor selection I've seen outside…read morea Binnys Just stopped in for some protein shakes and got a lesson on using the CVS app to scan items for coupons by their UPC code and a handful of free N95 masks. So nice..

This store is my default Walgreens and closest to my home.   I've used it regularly over the years…read moremainly for photo prints and always when there's a photo promo. It's an ok store and the employees have all been fine.  Every now and then they forget to crop the edge of the photo paper so I always check my orders before leaving.  All Walgreens have a great Senior's Day promo (for age 55+) which is 20% off on everything (except food and liquor) on the first Tuesday of every month.   That's a good once-per-month deal.   I've found the lines can come and go in waves here.  An Indian lady named Roshni is often the cashier up front when I visit and she is quite courteous and efficient.  We don't usually buy anything here unless it's an emergency or it's on sale as their prices are generally highish.  I haven't used the pharmacy much as we use mail order but when we have it's been a routine experience.   I haven't used their pharmacy drive through.   Their parking lot is convenient and is located by a light so it's a quick and safe exit back out to Miner St.  Walgreens is going private so we'll see what if anything that means for us consumers in the upcoming months.

Today was a pleasant surprise! I went in to pick up a refill and was promptly greeted by Joanne…read more Huge and pleasant experience after our initial visit. With 3 people behind the counter and several customers waiting they showed no interest in taking care of customers and would rather stock shelves then tend to people that were there. That was before. Today was great. Thank you Joanne

I've been using Osco pharmacies for more than 30 years. The Osco on Elmhurst Road in Des Plaines…read moregoes beyond the the ordinary to help. I needed an allergy eye ointment and pharmacist Thonas tracked it down at another Osco near his home. Picked it up and had it for me the next morning. I could not have asked for better service. He's an asset to Osco. Thank you for your help

I needed a cane so I went to Keefer's whereupon the door was opened for me, two young ladies waited…read moreon me, made sure I purchased the correct cane. They made me feel very important, very kind to me. Try and find this politeness and customer service anywhere! Thank you, Keefer's. Patty Fraser

Old school pharmacy. I was pretty impressed with the fact that they do so much right on site. The…read morestaff is great and it's a local business.

This is an older Walgreens and our second choice Walgreens if the Des Plaines one is out of stock…read moreof something or whatever or we happen to pass by here at the right time. The parking here is more congested and usually more crowded than the Des Plaines location. All Walgreens have a great Senior's Day promo (for age 55+) which is 20% off on everything (except food and liquor) on the first Tuesday of every month. That's a good once-per-month deal. Walgreens is also going private so we'll see what if anything that means for us consumers in the upcoming months.

Pharmacy line is always long with one cashier. Ridiculous. Need to hire more help. I would…read moregive this place a zero rating

Do NOT bring a child here to get a passport photo. We brought our 5 year old son here for a…read morepassport photo, and not only did the employee not provide any instructions to us or our son, but she was extremely rude. Our 5 year old spent the car ride home asking what he did wrong and why the lady was so upset with him.

The utmost unprofessional staff I have ever encountered . Two nights in a row put me on hold for…read moreover 40 minutes. Never bothered to call back. I needed my pain medication, and they completely ignored my request. Put me on hold then disconnected. I tried the second night for another prescription and again, like knew it was me...put me on hold. The was Rosea and the pharmacist was Essie or Ezzie. I thought pharmisists were trained to have respect and compassion. This Walgreens scores less than 0. Rude! Ignorant! I'm actually writing this review while on hold. 35 minutes. How does a store employ these ignorant people? No wonder their ratings are all 1 star!!!

Mark Drugs is fantastic! They are friendly and knowledgable. All my horomone drugs are chemical…read morefree without side effects compared to if I went to a "regular" pharmacy I would have to get the usual drugs with the chemicals and side effects. Thank goodness Mark Drugs is around as a compounding pharmacy. Victoria S.

Charged $20 delivery when I wanted to pickup. Was not refrigerated package was left in foyer when…read morepackage had label that said on it call 15 minutes before delivery. AND $20 for a teeny package that we were going to pick up!!! Never again I will drive 20 miles further before going to these whatever!