2 stars because the pharmacist tried to smooth things over. I called the pharmacy, talked to a female tech and she put me on hold for at least 5-7 minutes. I came over because I was nearby still and I walked up to hear the tech TALKING BADLY ABOUT ME. What the heck!? I was just asking her to apply the correct coupon to the meds I had just picked up 10 minutes earlier and she felt it was okay to talk about me out loud where customers could hear. Disgraceful. read more

I went to pick up photos here for the first time and I stood there waiting but no employees were around. Another customer had to get the front cashier to help. The older female cashier with white hair was incredibly rude to me. I recommend getting photos from CVS instead. read more

Usually love going here but whoever the new little blond girl with all the makeup needs to fix her attitude. Apparently me needed to check out interrupted her phone time, which she didn't hesitate to make it known she was irritated (at me, for her having to do her job, I'm so awful I know), by basically ignoring me the entire time until she had to ask me if I had a phone number. Definitely wouldn't have her on the front register if running the register is such a problem. Other than that, really do enjoy this Walgreens! read more

Half of the Pharmacy staff is lazy rude and deliberately inconvenient. Walgreens needs to train their staff in better customer service. Angelica literally got into an argument with me over her forgetting to honor a discount code for me. I asked her to please redo the transaction, and she rolled her eyes, sighed with an attitude, and acted like it was the biggest favor a customer could ask. Hire better people, Walgreens! People come in here with huge medical needs and don't need bad attitudes from sour employees that don't want to work with a smile or helpful enthusiasm read more

Walgreens - Walgreens pharmacy - Drugstores Near Me - Chandler, Arizona

Long story short, pharmacy staff is abrupt and rude. Signed up for text notification, didn't receive one so what's the purpose of that feature. Prescription is an easy fill...took all day. read more

The pharmacy closes for lunch at 1:30 to 2 PM but it's more like one2 1:55 PM because I was there at 1:27 PM and their window was closed at the drive-through. Kind of messed up if you ask me. read more

I've been doing business with Walgreens for the past ten years. The other day I pulled into the drive through. There were three pharmacy employees standing there and nobody bothered to even acknowledge that I was there. I waited, watched, waited some more and I finally put the car in drive and pulled away. Today I transferred all of my prescriptions to Safeway. Goodbye Walgreens. Service is key and you disrespected me, dropped the ball, and lost my business all in one visit. read more

This Pharmacy is the worst. The service here is terrible. They told me on 5/16 that they had my prescription but never filled it and never let me know. After 4 days of countless phone calls and driving over there I had to go to another location to get it filled. Will never use the pharmacy at Walgreens at 975 E. Ocotillo Rd in Chandler,AZ again. Not one person apologized. read more

It's fine if you are in a pinch and need something, unless of course its a post-card. They no longer carry those. Drive thru pharmacy is convenient. read more

Walgreens - the front of the store - Drugstores Near Me - Chandler, Arizona

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I don't know why this store only has 3 stars?! I come here often because it's my favorite Walgreens! I called my doctor Friday afternoon at 4:30 for a UTI. By Sunday late afternoon, when I hadn't heard back, and the pain was unbearable... I called again! They called in a prescription to this pharmacy. Not 2 minutes had gone by, when Walgreens calls me... he said he had my prescription and they were closing in 7 minutes! They waited for me... who does that?! As I write this, I am pain free! Thank you, I can't tell you how much I appreciate your care of me! read more

There are only two good parts at this location one is the gentleman that is at the front register. He is the kindest and most helpful. The pharmacy is one of the worst a person has to deal with, minus the Flu and vaccine giver, he too is amazing. The main pharmacy workers lack customer service and if you have to use this location Do NOT have your prescription called in, bring in a paper copy. TRUST ME! read more

Horrible service. The website says open at 7:00 am. When I went to the store the staff were very rude and just said: "come back at 10:00 am". I clicked to refill my Rx online and then nothing happened. No call, no update, just a black hole. After all, this is a medical prescription, not shaving cream I was ordering off of Amazon. When I call the store, I'm put on hold for 40 minutes because I don't have an "Rx number" for the bot to have me type in. Unreal. read more

The wait is terrible. I went inside at 2p well after their lunch and all the security doors were up. You could also hear them talking about their personal dating and clubbing lives. This pharmacy has gone down hill. read more

The girl with straight blonde hair that works in the pharmacy department here is rude. She doesn't know how to say hi nor smiles. The way she talks to me is rude too. I even tried to be nice and she just looks at me like she hates her job. This will be the last time I'll be going here. I'd rather go to a different Walgreens with that horrible bad attitude . read more

While visiting the Phoenix area my wife got involved in a car accident. We had to stay put while she recovered. We transferred our home meds to this pharmacy and also received the new meds my wife needed. It was a confusing process, but these folks helped us work through it and gave us helpful suggestions along the way. Always courteous and helpful. Thanks so much! read more

What is wrong with this Walgreens? I get notifications that my meds are good to go. Then I get there and get told they are out of stock. Come back Monday. I come back Monday - "we are still out of stock come back Wednesday" - came back Wednesday... "still out of stock"; called Thursday "yeah we have it!" Get a call during class that I didn't review until the next morning (Saturday). The voicemail left says "sorry we made a mistake, we don't have it. Sorry." *click* What? Um. Now I have to wait until Tuesday. This Walgreens ALWAYS gives me problems. If it's not my insurance, it's Walgreens claiming that I didn't submit the request for the prescription. Even though I use the app frequently and it gives me updates all the time. And the dude at the front has total RBF so it makes the experience even less pleasant. read more

One of my family member's recently became uninsured and required monthly meds to maintain her health. I went to Walgreens anticipating paying a high amount for the meds, which I was correct. I told pharmacist "Andrew" that I was paying cash as my family member is uninsured. He took out his personal phone and began to look for online coupons to help reduce the cost. He also shared the Walgreen's Pharmacy program with us too. Bottom line is he saved me about $80! I know he didn't have to do that, especially with a long line in the back of me, but he did and demonstrated genuine concern for the situation. This is true customer obsession. Andrew's a great asset to that team! read more

I always have good luck at this Walgreens. I've always found the staff friendly I don't deal with the pharmacy I usually go up to Dobson/Warner because they're 24 hours. The personnel running the cash register's are always kind. I went in there after Christmas and got some smoking deals on decorations read more

One of the rudest retail people ever working the pharm today. She can't stop scratching herself and yawning. Really? This is my designated pharmacy but won't be if I encounter her again. read more

This store is always friendly and helpful. I went in today and even though it was Thanksgiving, Cooper was very friendly and had a good attitude. I always enjoy this store. read more

This pharmacy is great. Sometimes they are very very busy, and sometimes not so much. I'm quite friendly and patient with the staff and I get to experience there warm and friendly professionalism. They are ALL very helpful. I don't understand why anyone would rate them less than 5 stars. I do imagine if you go in there acting like an entitled dick head that they may not be friendly to you but that is probably because you don't deserve anything nice from them, and I actually think they are being professional with you because I think they should tell you to go fuck yourself. Anyway, be nice and these people will delight you. And remember, it is not their fault you have crap stain insurance. I highly recommend this pharmacy!!! read more

Pharmacy is terrible! Unpleasant people especially the blonde headed girl. Walgreens need to deal with her attitude. Walmart is much better! Just called again 20 minutes with supposedly one person ahead of me. NO Answer! read more

The absolute worst pharmacy EVER! Inconsistent hours and it's apparent the staff could care less about customer service.

From Michelle, to Allen, to Zach and of course... Glen (and etc). For years now they seem to do anything they can in order to help me and in any situation, usually without me even asking for it. I've since moved, and have 'many' WG between my house and their store, but It's a great drive for me, each time. I'm thinking it must be similar to a regular patron, patronizing his local pub and having "Norm" called out as a greeting upon approaching the counter. GR read more

Rudest people ever! After waiting in drive thru for 25 minutes. Get to window to find out I have to wait another 10-15 minutes but have to get back in line. Tried calling prior to going there but was on the phone for 20 minutes and no answer. Couldn't park and go in because my grandson is sleeping in the car. Changing pharmacy!!! read more

I've always used this Walgreens for my prescription refills as I've been on medication since 1989. Unfortunately they recently moved to a centralized fulfillment center for all prescriptions and do not actually have meds in the store anymore. I called my meds in 2 weeks ago and as of last night, they still haven't received them. I'm now out of meds and they are telling me maybe today, maybe tomorrow. Don't they know that some people depend on medications to LIVE? Just moved my prescription to a new pharmacy that fulfills their orders in the store...the old fashioned way. Walgreens, I hope all the money you save by centralizing prescription fulfillment outweighs all of the customers you'll be loosing. You can count me as the first. read more

You're supposed to be open until 10:00pm. I got there at 9:45pm and doors were locked. Guy behind register wouldn't even turn around. Lots of other mishaps over the years. I'll go to Target from now on. read more

This is a good Walgreens. The pharmacists are always very professional. It is close to my house, so I can walk there when I have the time for a walk. Clean, well organized. read more

Every time I call or even go to this location for my pharmacy needs - EVERY employee is rude and with an attitude. Taking my business to another location. The attitude at this one isn't worth it. read more

This Walgreens is doing covid testing through the pick up pharmacy drive thru. I dont know about you but I dont want to pick up my prescription from the same spot someone just did a swab for a covid test. Shouldnt that be done in a separate area. I was told they wipe down the prescription box so not to worry. I will now be going somewhere else for my prescriptions. read more

This pharmacy it the worst pharmacy I have ever been to. The store manager is incredibly rude and I don't understand how these low lives have jobs. The pharmacy is supposed to open at 10am. I go in at 11 and they are closed. I asked the store manager what happened and was told the pharmacist called out sick and if I don't like it, I can go somewhere else. Unbelievable read more

I've been going to this Walgreens for around 8 years, the store itself is fine, but occasionally the pharmacist are not that friendly and on the phone they're even more unfriendly, I know we're all having a hard time during this virus situation, but you should still be nice... you don't know what people are going through... be nice... read more

This is a nice, well-maintained location. Friendly people work here and the shelves are consistently stocked. Prices are clearly marked and the aisles are clutter free. There's really not much more to judge a store like this on. No complaints worth noting. Thumbs up here! read more

Some of the best service I've received being a guest within stores. I come in all the time with my friends and the staff is friendly and I always have my grandma come by to my house and she stops by there often and always compliments there integrity to help and service her and others. read more

Horrible service! Always a long wait and then they tell you over and over "5-10 minutes" BUT that is never the case! You need to make sure you have a good hour available to sit in the line multiple times before you get your prescription! Worst part is having kids with you ANd being sick! Stay away from this place! read more

I go to this pharmacy because its convenient. But i may have to reconsider. The pharmacy employees and the pharmacist are the worst. No personality. Its almost like they were told dont get friendly with the customer, give them their meds and let them go. Maybe they dont understand people xome here because they have some type of ailment so it would be nice to give a little sunshine maybe it will make someone day.....so i will be looking for another pharmacy read more

Pharmacist Zachery and Technician Allen are a part of the international Rock and Roll crew! Pharm Zach saved me $225 on a ridiculously cost prescription that the pharmacist and tech at the same location didn't mention the night before. The medication was $325 with insurance and thank God they were out of it the night before because I had the chance to come back next day and meet the amazing Pharmacist Zach and his awesome and helpful Technician Allen! My husband and I moved from Scottsdale to Chandler in January and we made the switch from CVS to Walgreens primarily due to location and I am so glad I did. Pharm Zachery and Technician Allen, you absolutely 100% rock! This medication is for my new baby so purchasing it was never an option but that was the happiest $108 I have EVER spent on a medication and these are the great stories that need to be told! We need more pharmacist like these and more people who truly just want to lend a helping hand. Thank you Zachery and Allen!!! read more

I really like this Walgreens! The staff is friendly and it's always organized and put together. The only reason I took a star off is because there is one staff member who is particularly slow and you know if they're working register it's going to be a bit of a wait if there more than one person in line. read more

Not going to lie, allergy season is among us and I needed some hydration fluids. SO my eyes are puffy and I can't stop sneezing and I was stared down by every employee and instead of a " can I help you .?" I asked them if I can help them. You don't even deserve a star !! Your cashier was so emotionless my money was screaming for help. SHE didn't even say hi or have a nice day , all she did was hand me a receipt and step back like 20ft away. Like I had the plaque . She stared at my bag like it was going to hand itself to me . No I'm not picky, every Walgreens I go to they hand me my bag. If she wants me to grab it she could have told me. My feelings are actually hurt because I look forward to when people say have a nice day so I can say it back. This lady looked like she was kidnapped and forced to work there she had help written on her forehead. Does she even smile? Does she even go outside . read more

I have been using this Walgreen's for years. I really love their pharmacy now that Zachary is the Pharmacy Manager - you can't find a more caring and nice person than Zachary - he helped me out with some prescription issues and I was delighted with the service. I also often grab a few items, esp. Popcorn USA items, that are usually the same or better price than the big box stores. read more