Worst pharmacy ever. Today, August 8, 2019 my daughter had her ACL repair surgery. My husband and I dropped off her prescription for pain meds at 8:00 am. At 10:00 we get a text message saying the was going to be a delay due to the insurance. My husband and I go back and bring the insurance card and his ID. We sit in Walgreens for another 30 mins. Meanwhile the doctor calls and says that my daughter is ready to be picked up. With no pain medicine in hand we had to leave Walgreens and go pick up my daughter. read more

I wish I had read the reviews for this Walgreens before I tried to use them to get a COVID test for my international trip. You have to have a COVID test 72 hours before an international flight. I scheduled an appointment with Walgreens on Sept 5th and was counting on getting the results back in time for my Sept 8th flight as a buddy had done the same thing the month before and received results back in 48 hours. I started looking for results after 48 hours, I phoned Walgreens and was told by the apathetic worker there that it was out of their hands once the test was given as it was sent to a lab. And I had to reach out to the lab. Silly me. I thought Walgreens was responsible for administering the test and communicating the results when in reality, Walgreens sends COVID tests from California to a lab in Tennessee. The lab in Tennessee then sends the results to a company that posts the results online in a portal. Customer service for the portal is in Columbia, South America. Could they have put an even more convoluted process in place to save themselves a few bucks in labor? With all the labs in California, why in God's holy name is Walgreens sending urgent tests all the way to Tennessee using a non-urgent delivery service? I have absolutely nothing against Columbians and try to use my beginner's Spanish whenever I can but why am I struggling to understand the English of a Columbian about a COVID test that I took in Canoga Park? Phone calls back to the unhelpful person at the Walgreens pharmacy produced nothing but a standard speech about the test being sent to the lab where it is supposed to be completed in 24-48 hours. It was then that I was told that shipment to the lab could take up to 4 business days and I was given a tracking number. Did I mention that Sept 6th was Labor Day? Walgreens didn't. They didn't say that because of the holiday, shipments to the lab in Tennessee would probably be delayed. So the day before the flight, I phone my airline and tell them the problem. Fortunately, their customer service was far superior to the inferior service provided by Walgreens as the airline documented everything in my record and advised me to come to the airport anyway. We were hopeful that I would receive the results before the flight. On the day of the flight I went to LAX and waited for the results. They results did not come. I missed the flight and had to be rebooked. I then went to the COVID testing center at LAX and paid $150 for a 24 hour test. The negative results came in 5 hours later and I left on my trip as rescheduled. Today is Sept 15 and I still have not received my COVID test results from Walgreens. Lesson learned. I will not use Walgreens for anything other than purchasing gum ever again. They have lost me as a customer. The customer service there is horrific and the processes they use for COVID testing actually punish customers. Never again!!! read more

Waits are always super long for meds even when I give them days ahead to fill. Staff can be rude and pharmacy area is dirty. Had to change pharmacies. Only good thing is they have drive thru read more

The people complaining about the wait time are not kidding. I'd pre-ordered some photos via the Internet and was just picking them up, stood at an empty photo counter for 15 minutes while I could hear the staff laughing and goofing off in the back. I finally whipped out my phone and called the store, just to ask whoever answered how long the wait currently was at the photo counter... I placed my order to be picked up here because it was convenient on my way home, however I'd rather take a 10 minute detour than stand around for 15 minutes waiting for someone to hand me an envelope with 3 photos in it that I could see from where I was standing... read more

I love this pharmacy.They always call me for my refills.The manager is nice and also technicians are so friendly with me specialy if you are persian, they have persian technician her name is Fera.She always helps me, translate for me because my english is not good and has a positive and good energy. read more

This Walgreens automated refill prescription never work. I tried calling several times for refill but when I go there to pick it up, it's never ready or they never got the order. What a waste of time. Signed for auto refill and didn't work too. read more

Worst pharmacy experience ever! Gave them a try 3 times thinking the next time the service might be better but NO! They are soooooo rude! Always giving attitude! They must really hate what they do for a living! Maybe find another job. read more

Walked in with my 3 year old who really had to potty. Asked the guy at the front and was directed to the back of aisle 10. Got there and everything was locked up. Found another associate who told me I had to go back to the front to get a code. Guess who peed their pants? The IQ and forward thinking capabilities of their employees makes me worry for humans as a whole. read more

Went for my flu vaccine at my scheduled time and the pharmacy was closed as the staff had gone to lunch. When I approached staff they just told me to wait for a half hour...no understanding that accepting an appointment and not honoring it was completely wrong. read more

Don't even bother with this Walgreens! I've come into this Walgreens before to do FedEx returns a few months ago and came in to return an item I requested to return on the company's website. Upon arriving there was no one at the photo counter and no button to call anyone. A man in his 20s with blond dyed hair comes to help me and says I can't return the item because I don't have the packing slip on the box (mind you I have a QR code sent to my email that I've used before with other companies). He didn't even bother asking anyone if there was a way to do it, just told me to go to a FedEx. I left and went to Sherman Way Walgreens and THEY were ABLE to scan my QR code AND print out the label and packed it all up. I will say Walgreens is a bit messy, especially photos but at least Sherman Way was able to do it for me. This place has lost good employees sadly. Warning to all who return. read more

Dumbest pharmacy on the planet earth. They tried to charge me a huge co-pay today (my insurance has 0 co-pays) and my insurance company doesn't even know why. They initially told me that they couldn't take my insurance from another county in California(they could). I wonder how many people are paying for stuff they don't need here. I'll be reporting them to the county and state. One of my meds is a life saver, so them being incompetent could put someone's life in danger eventually read more

I order my prints from This location because Allan store Mgr and Lee the other Mgr, John, Gaby his staff are attentive. I don't know "all I need" to be able to place my order from cell. No worries! Come in ask for Lee or any of his staff they will take good cats of you. You will too will return to Oder your photos! read more

UNBELIEVABLE... Walgreens is the only pharmacy that is currently offering the COVID-19 booster shot so I decided to bring in my elderly father who is immuno compromised. I called several times to make sure they have the Pfizer booster shot. They assured me they had the shot and walk-ins are welcome...they were far from welcoming. I waited 37 minutes just in line. Then upon finally speaking to a pharmacy tech he said "it's too late" mind you the time I spent in line and 57 minutes till closing. Then I as I asked why and he responded "come tomorrow" he said rudely. I said I will and then I asked to speak to the pharmacist a women ran over to the counter and said "we can't because I need to go home" I proceeded to ask for her name then she puffed out her chest and yelled "I'm Francesca the pharmacist". I was appalled at the behavior of these individuals, the lack of care and empathy for both their jobs and patients. MY FATHER WAS DENIED HIS COVID VACCINE. .This is pharmacist misconduct. I will be reaching out to Walgreens corporate and the California state board of pharmacy. Upon reading these other reviews I'm shocked how nothing is being done about this pharmacy. An individuals health is nothing to be toyed with, especially at a time like this. read more

I worked at a photo lab for 8 years, so I say with authority that wallet pics cost so much because of the LABOR of thrice slicing each print (it's otherwise just a 39¢ paper & ink). Other Walgreens thus reduce wallets to that 4x6 price if you cut them yourself. This store's photo manager and store manager refused and insisted on the cost + labor mark-up price (even if I do the labor myself). They even insulted me by saying I couldn't handle a 5th grade safety-guarded paper slicer. Had they reasonably thought this through with logic, it would have reduced my bill by a mere $10. But now they're losing out on HUNDREDS of dollars while I take my future business elsewhere. read more

The Hispanic girl that helped me at the pharmacy window today was extra rude. Granted, they were a little busy, but not that bad, and that doesn't warrant her being as ugly as she was. So needless to say, I won't be a return customer. read more

Five stars for DONNA WILSON - THE BEST CASHIER OF ALL TIME !!! Her energy is so infectiously positive, I can be having the worst day and after seeing Donna, I'm back to normal !!! Truly a GEM of a human being !!! read more

Don't even waste your time on Indeed filling out applications for a job here. After you do and follow up with a phone call first you have to navigate through the automated phone system for aproxamitly 20 minutes before you get a human. That then tells you his store is not hiring for any position at this time. Avoid Walgreens like the Plague. read more

Thank you, Lee! My photo cube wasn't going to be made on time so he called around and found a different Walgreens that could finish my item today asap. He was super nice and helpful. read more

Worst customer service ever. I called to talk to the manager and was very polite and respectful and he was incredibly rude too. I can see That based upon their managers example, they don't give a blank either. read more

This is probably the dirtiest pharmacy I ever seen. I received my vaccine booster and I will definitely not return to this store.

I never really go here, so I can't say much, but one time, I really needed condoms and this was the only place open in the area. Thank you, 24 hour Walgreens! XD read more

I had a few things I needed to find and had some issues finding them. A very nice employee helped me and was very courteous and went the extra mile to help me. Just wish I got her name so I could give her a shout-out on here. Had to use their restroom while I was there. They probably need to get that remodeled. It's old and dingy. Otherwise, a good experience. read more

This place is awful. Extremely long wait times for picking prescriptions (EVEN WHEN READY), frequently getting messages about unavailable or delayed scrips, rude pharmacy staff, almost never ready in time. Avoid if possible. read more

My four stars are for the customer service I received today from vergie Came here to print birthday invitations I ordered from Etsy, the gentleman named vergie (spellcheck) who assisted me made my experience a breeze. He was very accommodating and his service was quick.. Old white lady who is a manager I believe is a little rude, she was actually the first person to help me at the photo service .. She insisted I would save money if I printed a higher quantity to save.. And I told her I wanted to see a sample of just one photo and she said with a rude tone well you know that's going to be $2.50 for just one .. Told her I didn't care that I will order more if the invitations came out nice. So glad I bumped into vergie instead. Another downside this place is dirty could need a little more cleaning. Oh and the pharmacy department is a joke just like what others said.. About a month ago I picked up medicine for my boyfriend and the pharmacists read the wrong prescription to me good thing I read the directions and called to confirm that the medicine I got was the right now. Pharmacist just laughed and did not apologize for her mistake, not sure if she was tired from work or whatever.. It's just not a good excuse, our lives are one the palm of your hand, employees on this department need to be more cautious. read more

Walgreens pharmacy policy on giving out prescription medication is extremely conservative. For everything they need to call the doctor to verify . I took it to CVS and no question asked, 15 min and I got the medication. Plus $5 cheaper. read more

WORST walgreens in the world! I was on hold for 32 minutes for the pharmacy. It started ringing again. They pick up the phone and the. Hung up on me! Called back again and they did it again! Don't even bother calling them! read more

Always check for the best time to pick up prescriptions because the Pharmacy does not have the same hours of operation as the store.

Can someone please explain how this pharmacy gave me diabetic medication they have documented in their system as me not being able to take Dr. Reddy's manufacturer pill because it makes me sick and guess what they gave me. I call them on it, it takes me being on hold for over 15 minutes and I got an attitude from the Pharmacist who basically said she was not the manager and couldn't help me. So it will only make me sick to take what they gave me OR not take it and get sick. I have to wait until they can maybe fix it AFTER I am scheduled to take my next dose tomorrow morning. Wow not good at all! read more

Just waited 20 minutes in line at pharmacy this place is a joke thank god I don't use them and never will again.

Poor service at the pharmacy. They don't care calling your insurance to verify. They just charge you at regular prescription price. When I gave my daughter's prescription, they told me come back after an hour. I went back, it wasn't even ready yet. So my wife picked it up instead. But when my wife asked them why it is so expensive, they can't even answer the question. They only said you should call your insurance. No effort at all. They wanted to brush off all the people coz they have no interest entertaining all our needs. I shouldn't have given them one star but I have no choice. And all the prescriptions in bags are being pushed and kicked down to the floor. Don't come here. If I were you I will look for another pharmacy other than this one. read more

I hate this pharmacy I've been going here for 2 years and EVERY TIME MY MEDS GET CALLED IN THEY WONT LET ME PICK IT UP "until the talk to my doctor" my script has been there since the 2nd it's now the 6th and they still haven't bothered to contact the doctor again. I'm so disappointed. I hate this pharmacy read more

Way too crowded on a Monday night for only one register to be open. We stood in a line for over 15 mins. I think this is a little out of the ordinary but what ever. Seems like they need more employees or a manager to step up and help. very convientient for me to shop here read more

This was once a very good pharmacy. Unfortunately, for the last six months, it has not been. They have messed up my prescriptions four times in six months, this last time giving me only half of the number of pills the prescription called for. Then they blamed my doctor for only authorizing the half dose and said I'd have to pay a second co-pay in two weeks to get the rest. It was a prescription refill, and my doctor said she had never been contacted about changing the prescription. I only hope they don't kill somebody by making a mistake in what they're labeling. I'm now adding another problem which I consider unforgivable. They switch drug manufacturers without telling you. On an antidepressant, no less. The results can be terrifying, as some of the generics affect people completely differently. I was in a hurry so I didn't check. Silly me; forgot where I was. Of course once you leave they won't do anything about it. Walk away from the pharmacy and you own the problem. I had to have my doctor write me another prescription and pay full price. STAY AWAY 'm Needless to say I will not be taking my prescriptions to them again. read more

They closed down the rite aid next to my house so I was forced to come here they were charging me $90 for medication I needed when it was $12 elsewhere, then recently I needed more medication for my eye and they where charging me $50 when my insurance paid for it. Honestly I recommend Walmart this place is a joke. At one point I paid the full amount because I needed my medication ASAP and it was the closest place to me and I was informed they overcharged me. PLEASE PLEASE! DO NOT COME HERE all the comments about the pharmacy are correct! I don't trust what so ever go elsewhere! read more

I was treated very bad from Alejandro after I've wait about 7 min on the line and is was my turn to pay. My card didn't go true and I asked him to go outside and get other card or cash from my husband. When I walk in 30 sec after and after waiting for a lady who took he told me that I can't pay and I have to go behind 10 people and wait all over again. I need just a gift back and a coffee because of my bad headache I had. I founded very rude and unprofessional from a young man (not a gentleman) so sad!!! read more

Worst pharmacy in The Valley!! Just want to pick up a prescription and waited on drive-through for 55 minutes which is ridiculous and the worst is the staff..when it was finally my turn the girl who helped me out did not even apologize for waiting so long and there very friendly they don't say hi how can I help you. read more

It's not the best Walgreen but it's really close to my house. There's nothing really that stands out about this store except that the pharmacists are really friendly. The store is clean and well-stocked. The location is convenient (corner of Topanga Cyn. & Saticoy) and they have a drive-through for picking up prescriptions. read more

Walgreens - The ATM inside the store - ( "rob a bank" ) lol - Cosmetics & Beauty Supply Near Me - Canoga Park, California

This is the absolute worse pharmacy and just all around Walgreens I have ever gone to. It's so bad I seemed out a place where I can leave a review that may help at least one person not go there. I don't expect a lot from a canoga park Walgreens let's be honest. But, I was the only person in line at the pharmacy and it took about 45 min. I have certain meds that I need to take and they literally asked me if I can come back in to days cause "I don't have time". Neither do I I need my meds. Fuck them! read more

We're new to getting prescriptions at Walgreens, but so far their attempt to help me get my prescriptions filled has been outstanding! They call me & let me know if they can't get the medicine that day. They have been nothing but courteous & helpful in the pharmacy department. I've been sick, so my husband is picking up the prescriptions. I wish they were closer to Calabasas, where we live. I would give them 5 stars but, but I haven't been going there, & can't speak for wait time, etc. Thank you Walgreens for your great help & communication! read more

This place is OK. I usually go to the Rite-Aid, but this store is 24 hours, so it comes in handy once in awhile. read more

Walgreens - the inside of a grocery store - Cosmetics & Beauty Supply Near Me - Canoga Park, California