This Sally's has definitely gotten better, I am not sure why the older employees I experienced were…read moreso different from the ones there today. The ladies at the store are so kind and helpful! There was one with colorful hair that treated me so well. Can't wait to shop for more products there, they aren't too pushy either which is so amazing because some people just are not so kind or patient nowadays in Rutland. Good to know that there are still wonderful people out there!

My friend and I went there last night to buy hair dye and the lady that was "helping" us out…read morestarted yelling and swearing at us. She gave me attitude when I told her I had never dyed my hair before and told my friend that she can't dye her hair because it would "melt off and f-up her hair". This worker also told us that purple shampoo "won't do Sh*** for your hair". She ridiculed everything my friend asked about and had a snotty attitude towards us the entire time. We ended up walking out and went else where for our hair dye and got much more help.

Was grateful to have found a place here in; Vermont that sold; Ackee & Callaloo. AND I was able to…read morebuy hair there as well. Thank God...Vermont needs to do better.

Amazing little shop with authentic West African dishes and products! The food is delicious and is…read moreserved up with friendly customer service and excellent local atmosphere. The murals lend originality and flare to the outside of the uniquely shaped building while the international produce on the inside could be found in many local West African shops or boutiques. This is a spectacular spot and creates an authentic experience!

Sam was the best sales rep ever! She gave us free cologne samples and a free Sephora make up bag on…read moretop of the item that we got on SALE. She is the most kind person ever and has the best customer care ever!

The employees are rude, and service was horrible. I came in because my friend had placed an online…read moreorder for my birthday for the Youth To the People: Facial Cleanser. The size that was ordered for me was the 8oz. The 8oz, online for Khols-Sephora, Sephora, and youthtothepeople.com said that it came with a pump.However, when I opened the box, it did not come with a pump, which is what prompted my visit to your location. All I wanted was an exchange (I had the order number and email used for initial purchase) but the associate said that it wasn't possible as it doesn't come with a pump. She even went as far as telling me I was wrong and that the product was a refill, which it clearly wasn't, as the box was labeled. The instructions on the box even state to use one-two pumps. This is my first time with this cleanser, so l did some research and made sure it came with a pump. I called Youth To the People and asked if the 8oz comes with a pump. They informed me it does, and even apologized for the incomplete parcel on Sephoras side. The associate at Kohls-Sephora was very short with me, combating me about the return, and wasn't listening to me at all. Eventually she processed a return, even though I had asked for an exchange. I left there empty handed, now unable to use the gift that was purchased for me.

It's been far too long since I'd been into an Ulta. I I remember when this location opened, but I…read moresomehow forgot it was there until recently. They're across from Bliss Bee and Starbucks and a block over from Chase bank, so you can take care of numerous needs easily. Not only do they have a fantastic array of skin and hair products, but they also offer hair, skin and brow services. My brows needed a threading in a bad way, and was so happy that Hannah does threading as well as waxing. Store is bright and colorful. Hannah is the brows expert. I made an appt the week before (appts are highly recommend, as she books up quickly). After warm greeting, she first treats you with under eye patches to rejuvenate the area and reduce puffiness. She then outlines your brow to ensure it's the right shape. She works methodically and fairly gently. She then uses scissors to trim any wayward hairs . Looking at the final results in her mirror, I was thrilled with the results. I highly recommend this store for the friendly staff, great customer service and array of services and products.

The manager of this store has discriminated against me on 4 different occasions by blocking me from…read moremaking returns on online ordered purchases. Over time it has become obvious that she has somehow put a block on my account. This week I went to the store 4 times to return a few items and got different reasons why it didn't go through. On one occasion they said the tax on a $100 item was non-refundable, which is a violation of state and federal tax law. On a different visit I was told I had to bring in a copy of the original purchase email from when I placed the order. That didn't work either. The last time I was told I had to return the items via USPS. I was forced to do this on another occasion months ago and the packages were lost. I was out $240 that time and corporate did nothing about it. I believe the shipping labels were purposely cancelled so when they were accepted by the carrier there was no tracking info, and they never reached their destination. The manager gets away with how she treats me and encourages others to treat me in the same manner. She makes them fight her battles while she remains behind the scenes. It creates a toxic atmosphere for everyone. Any one of them could do a better job than her. She should have been fired a long time ago.

So I've been here 4 times in a week and half. They have crack soaps at great prices!…read more + Ambiance is a factory store on Exchange St. far from any retailers. Shop is well organized with sprinkles of antique boxes (not for sale). ++ These are real soaps (not surfactants like in most commercially made products) made of natural ingredients. They smell great like candles and are purposeful. You can find all sorts of soaps for different skin conditions. My fav so far are bluebar with tea tree and peppermint and charcoal pumice. Soaps are sold by weight here so I bought a little bit of different kinds to figure out what I like. + Service is super friendly and helpful! + Price is fantastic. Most soaps are sold by $/lb. They offer some packaged soaps and skincare per unit price. + Parking is easy. There are only a few spots but I've not had any trouble finding a spot.

I placed Order #519728 on August 21, 2020 and my credit card was charged August 22. A month later I…read morehadn't received the shipment, so I logged in to find my order was still in "processing" status. I checked my email and noticed that I had never received the automated "Your Order Shipped" alert that Vermont Soap usually sends upon shipping an order. I inquired with Vermont Soap. On September 21, they claimed that the USPS had an issue with my address -- the address saved on my Vermont Soap account, used for 10 successful orders since August 12, 2014 -- and the shipment had been returned to them September 11. By that point, they had known for 10 days. They had never notified me. In Vermont Soap's replies to my emails, I got their apologies for the issues from the UPS and USPS. I got apologies for confusion and misinformation. I never got apologies for the fact that nobody reached out to tell me, despite knowing my order hadn't been fulfilled for a month after taking my money. When I asked what was going on with my order, I was told that a refund request was submitted by Vermont Soap. I never saw evidence of a refund, so I had to file a complaint through my credit card company instead. I got a weak explanation that my address on record was the culprit. I never got assurance that future orders I placed would be delivered. I enjoyed Vermont Soap products for six years. They were fine products. But a week of unacceptable customer service washed away years of trust. I must say, I've been delighted by just how many competitors are available today. I had feared that it'd be difficult to find a worthy replacement, but the only difficulty was choosing from dozens of new players in the organic skincare industry. Thank you Vermont Soap, for blazing the trail for legit businesses to follow. Off my soapbox, Gary Former Vermont Soap customer, 2014-2020

Shipped super fast, clothes exactly as described. Owner even sent a super sweet note!…read more They seem great, I'll make a point to buy from them again!

A dream store for health and wellness products. Incredible selection of lotions, creams, elixers,…read moretallows, natural deodorants, teas and knick knacks. Service is impeccable and super friendly. Worth a stop, just bring your wallet because you'll want a little of EVERYTHING!

Disrespectful, rude and awful. My daughter paid for a package a couple of years ago, she is only…read morehome in the summer and when she came back last summer the treatment she was receiving in Stowe was no longer available as they closed that location. She was told they would start up in their Shelburne location but not that summer (2925). This summer they have completely discontinued that service but will not answer her calls, emails and hung up on me when I tried to talk with someone. She even went into the Burlington spa and was completely dismissed. I have filed a complaint with the Attorney General's office as they have not given her a reimbursement which should amount to around $500. I would stay away from this business as they are theives.

After many visits to Mirror Mirror- I'm finally just over it…read more This company is a total disaster. My brother generously sent me a $350 gift card for Christmas, but because he left out my middle initial in the email address, it never arrived. When he reached out to resolve it, their response was basically, 'Too bad, we can't reissue the card.' He wasn't even asking for a reissue--just confirmation it hadn't been redeemed and to send it to the correct email. Instead, they gave him the runaround, claiming they needed to involve some mythical 'IT guy' who clearly never showed up. Multiple emails later? Silence. We finally canceled the charge. Similarly ... about 2 months ago, I stopped by to buy mascara and asked about a concealer. The associate didn't bother asking what I was looking for--just grabbed the first one she saw and tossed it on the counter and began ringing me up. When I asked about the color, she looked at me like I was the worst kind of audacious and wasting her time... she handed me off to someone else who didn't yet have knowledge of the product they had for concealer. Then there was last year, when they snuck (and obviously charged me for) a $40 bronzer case into my purchase without informing me of the item. Then - I went for a facial where they upsold me with a "dermaplane" feature which in the end was not done with a professional tool but a plastic razor you can get at a drug store. Finally, I once got my brows laminated there and it just didn't work- like at all... and they responded with "oh yeah this service doesn't work on thicker eyebrows sometimes" end of story.... Like I'm sorry then why didn't you say that to start?? I've heard many accounts of similar experiences but I'll leave my review to reflect my experiences as the ones I've heard are already outlined in other reviews. Unapologetically dishonest is the vibe I've gotten and I just think that sucks.

I love this store! As a cosmetologist who learnt how to do all textures of hair I always recommend…read moremy clients to pick up products or hair from here! The owner is very kind and has spent time getting to know a bit about me and how I learnt how to do curly/coiled textured hair. I found the store when it was small they have sense moved to a new location. It's beautiful!

Shopping at Hair R US it make me feel welcome d staff R very helpful and help u with everything u…read moreneed,whenever u shop there u have to go back because they have everything u need for u Hair love that place d guy I don't know if he's d owner but he's super cool and answer every question u ask about what u need I'll definitely go back to get my things for my hair love to shop there

Grumpy and bad customer service Refused to give me an…read moreitemized receipt after they ran my card without confirming my total.

Fabulous store! Has a wide range of bath, beauty and gift items. Staff is knowledgeable, friendly…read moreand attentive. They make the best pain relief product from arnica for sore muscles right there in the store!. There are so may different and unique items it takes a while to shop, which is a pleasure while interacting with the staff and the owner. This is a MUST VISIT when you come to Stowe!