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    CVS Pharmacy

    1.8 (5 reviews)
    Open 8:00 am - 9:00 pm
    Updated 3 weeks ago

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    Rutland Pharmacy

    Rutland Pharmacy

    2.6(8 reviews)
    0.8 mi

    I rely on compounded medications and I think they're great. Other pharmacies have given my family…read morestress, but not this one.

    So we're all supposed to be pulling for the little guy, right? Especially after the pandemic and…read morethe election, a certain little blue state is all about the "Down with Big Pharma", "support local businesses"me", and all that dross. Well, I'm afraid that our very own local darlings over at good ol' "Smilin' Steve's" (STEVEN HOCHBER) Rutland Pharmacy are putting the kibosh to all that and undermining their own agenda. I recently (4/2025) gave in and finally had my prescriptions sent across town to the big bad corporate overlords at Walmart. (And I tell you, by the way, that whoever was working at Wally's was exceedingly polite and efficient, not to mention that the "McCoroporation" has a super-tight phone system, much UNLIKE the antiquated prompts they make you go through at Rutland Pharmacy.) The final straw for me in regards to Rutland Pharmacy's poor service came after they denied me my meds for over a MONTH because of some kind of insurance hassle. Worse yet, after I was rebuffed and asked to speak with a manager, he flat out refused to give his name or put me through to a superior. Most likely the "manger" was either JEFF or JASON, Steve's sons who have taken over the business and are clearly exploiting their father's reputation as a pillar of the local community. The boy who was answering calls, JACOB, was also very rude, but I can hardly hold an effeminate child with acne accountable for their actions when they have such terrible role-models. So basically Rutland Pharmacy deserves what it has coming. The facts are that I NEVER got my meds on time, I NEVER got good customer service, they NEVER followed up with me about my medications or made an effort to get my input. My doctor was forever having to call in their scripts and they couldn't even be bother to keep my records up to date when my insurance information changed. Forget about trying to arrange home delivery. In conclusion, don't fooled into that old tired ploy to "shop local" and support the poor mom n' pops if the business doesn't put forth the proper effort or display even basic customer service. Corporate entities still pay taxes like any other business, and are more likely to employ a greater number of people from the community. There's no sense pulling for the home team if the home team ain't pulling for you.

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