This is not my regular Walgreens but I needed a passport photo and was in the area. Tried to go to the UPS store first but they don't do them anymore. This is a nice, spacious and clean Walgreens. It's rather busy since it's located in a busy intersection (across from Hannaford plaza). Staff was nice and the photos were done within 10 minutes. Wish I had worn makeup....now I gotta look at my mug shot for another 10 years (as my last passport photo wasn't great, either). Plenty of seasonal candy treats very strategically placed on the way to check out. There's a red box DVD rental stand outside that someone was actually using when I arrived. Good Walgreens. read more

Walgreens - Red box! - Cosmetics & Beauty Supply Near Me - Glens Falls, New York

You really should avoid this branch. Just had a frankly weird customer service experience just trying to buy some candy. The candy was discounted, 3 boxes for $5. When it was rang up, one of the candies wasn't getting included in the 3 for $5 discount, although the sign on the shelf clearly states it should be included. Instead of like saying "hold on, let's take a look", the cashier pulls out a phone, angrily sighs and curses that she has to log into the device, scans the problem-rang up candy with her phone, and, again, states "that one is ringing up $2.09. The box is bigger so therefore it is scanning right." uh, no. the price of the shelf disagrees. She then says to the next customer that she "tries not to let negativity in the world affect her". I don't what school of customer service this person flunked out of, but she definitely does not belong in this job. Walgreens, this branch just lost a long time customer: I am moving my prescriptions elsewhere. Hello CVS! read more

Dr's of Pharmacy that don't provide care, just find a way to get you out of the way. They have plenty of customers. Blame the Dr who sent the script, blame the insurance company, "oh, we never received it, must be a computer problem". "Can't fill it until tomorrow, Wallgreen's policy" the very next day they hand you a bottle with 180 pills in it. "We can only fill 30 days of a 90 day script, you need to come back two more times", well... NYS law proved them wrong, again! I used this pharmacy for 7 years, had to finally say "NO MORE" Refusal to fill as legally prescribed, continued delays in filling critical medication, inventory problems, significant staff turnover, training problems for front line staff, the manager of the store didn't know the pharmacist was an actual doctor. Wow... I have had to correct the pharmacist several times, had the insurance company tell them they are wrong, all of this while standing in the store waiting for them to do their jobs. Go to WalMart, they help fix issues, they remembered me after one visit and they corrected two insurance issues. So... leave these so called healthcare providers aside and go someplace else!!! read more

Very helpful staff at this pharmacy. I was out of state and able to get a med I needed . Thank you !

I love the initial post...we are in there everyday and one person is nicer than an other. I've only moved here eight months ago but I'm still in awe lol. People prefer yelling downstate!!! Thank you Walgreens! read more

I've always noticed the great customer service here since I live right around the corner and tend to stop in frequently. Today I felt compelled to mention a few things. I was in the store because I had purchased gift cards a few days prior that weren't activated and needed to get that ironed out. The sales person that helped me seemed to already be aware that this issue had occurred and the mishap was easily remedied. Amazing staff communication going on! What was even more notable however was the patience and good energy of another sales person during an interaction with a customer that would have challenged anyone. She was treated well and everything was resolved in an amicable way. While I was leaving, someone else had a question about a purchase and my sales person proceeded to use patience and kindness as well. I guess as a business owner myself I notice these things and think the staff at this particular Walgreen's should be commended and rewarded. They're doing a fantastic job. I think it's nice when someone acknowledges your hard work. read more