I am completely shocked at the low ratings. Kinney's in Waterbury has been my drug store of choice…read morefor decades and I have experienced nothing but terrific service and kindness and friendliness from the staff. It's certainly a very, very busy place, and maybe the critics got there at a bad time or weren't willing to be patient. Becky is FANTASTIC!

Very poor costumer service experience at the pharmacy…read more I tried to ask about when my order would be ready while at the counter bc I had a schedule conflict with work and was dismissed as an impatient costumer. Multiple rude comments were made & my question was not answered. I was then asked to wait in line a 2nd time to receive medications and while checking out, the technician expressed that my tone was impolite. I did not retort & I almost cried.

I wish Kinney Drugs, Cambridge, VT were located in NY. We visit Smuggs 3-4 times a year and the…read morepharmacy at Kinney has always taken care of us. They are compassionate human beings who really care. My wife recently passed away and she pretty much handled everything within the household. So, when we decided to still come to Vt as she would have this summer, I thought I did the right thing by getting my son's epilepsy meds before leaving. But, I didn't realize that Rite Aid only filled a third of the prescription and never told me. They did charge me full price though so, I didn't think anything of it. Well, he ran out while we were still here. Dave and Patty went above and beyond to get his prescription and the medicine ordered so my son would have it. And they had it delivered the very next morning. Also, for the same price I pay for it at home. Really, I can't thank them enough! Thank you Dave and Patty! Like I said, I wish they were located in NY because I guarantee that I wouldn't get the same treatment there.

I use CVS for every day shopping, medicines, and gifts as well. The items are reasonably priced and…read morealways up to date. I also like the self check out! I highly recommend CVS.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Again another CVS Pharmacy that provided excellent service to a "lost traveler". I had forgotten…read moreall of my medications back in Oregon. They helped me get an emergency supply of my medications while visiting the area. THANK YOU again....Joy McLouth

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I love the Northfield Pharmacy! It's an old school, mini-Department store with a wonderful little…read moregift selection that's terrific for stocking stuffers and visitors. Great greeting card and magazine section. When I need to pick up this or that -- from prescriptions to office supplies -- it's my first stop in town. Heck, who wouldn't like a drug store that sells locally grown eggs on the counter next to Jody Coyote earrings?!

This pharmacy is what a local pharmacy should be. I don't know the circumstances of the previous…read morereviewer, but I know from my experience and those of many others, the staff at Northfield Pharmacy could not be kinder or more responsive. Prescriptions, flu shots, ordinary OTC drugs, gifts and school supplies - it's a valuable asset to this little town. Could not be better!

I went to pick up meds 4-5 hrs after the script called in. Told it was not ready. Person at…read morecounter told them to expediate since I was there. Told wait will be 25 mins. 2 others arrived after me & within 20 mins picked up their meds. Pharmacist did not seem focused on filling script but she was talking with others, helping someone with delivery of copy paper, etc. After 45+ mins, meds ready, 2 of 3 scripts only had 8-12 pills, not enough to get me thru Tuesday when more pills available. At noon went to another pharmacy have scripts transferred from Kinney. After 5 hours Kinney called requesting me to complete sale before they would transfer script. Consequently, it was too late for the script to be transferred & filled by the other pharmacy that day. This was the second bad experience with not enough pills and poor service. On a positive note, the other pharmacist was working hard and "staying on task". He filled multiple scripts without interruptions.

I know they're busy, because all the pharmacy business from a flooded nearby town, moved over to…read morethem. I acknowledge how hard the employees are working. But Kinney as a corporation should be ashamed of themselves for not adjusting to the business overflow, and putting strain on their employees. It's gotten worse over the last two weeks, probably because employees have resigned in exhaustion. PAY THEM MORE! My main complaint is the phone. I've spent over an hour the last two days on hold, being sent back to the front of the store, and then back to the pharmacy. If employees are going to be instructed to ignore the phone, then this should be indicated in the phone maze. It's simple -- "The pharmacy is currently not taking phone calls due to increased customer volume." Done. People not happy. But not wasting time waiting for someone to pick up. And Kinney corporation? SHAME!

Excellent, clean, lots of staff to assist. Very friendly…read moreknowledgable. Highly recommend.

This Hannaford store was our go-to place for our local grocery shopping. For years it had been a…read moreclean well stocked store on every visit. That all changed during and after the pandemic. It is like they never recovered. The shelves are often empty, especially of sale items. Not just sometimes, almost every day. Recently we stopped four days in one week for a meat sale item and when they had none the management had one excuse after another. It has become so frustrating to shop and not find close to half of the items we're looking for forcing us to shop at another store. The staff is very friendly and helpful. The pharmacy staff is exceptional and is the reason we still buy all of our prescriptions at this store. Basically we now buy almost all of our food at the local PRICE CHOPPER MARKET 32 that has everything we need on every visit at lower prices.

So, wallgreens in my opinion is great, their prices are a bit high, but they are so convenient and…read morethey have one dollar cheesey dip snacks, but they have gone way out of line recently. When im writing this its before halloween. You dont expect christmas decorations at halloween. Its breaking a well known and well followed rule that you cant put up christmas decorations before halloween is over. Its just common sense. These big corperations are breaking the natural order of things. Also they hire child SAers. So, bad place to go.

Excellent service, easy location, clean, and the pharmacists' are always very helpful and kind.read more

Lousy customer service, every time I call, they put me on hold for extended periods of time!read more

This location is staffed with some of the nicest people on the planet. I have been doing business…read morewith this location for about 5 years now and I can't think of anything that could be better unless the people could be cloned somehow. I try to never rush them and I often go in and sit down and rest a minute until they get caught up and there's a nice place to do just that. They are the kindest and most considerate people I have seen. Kudos to the crew here! They are able to do a whole lot with limited shelf space. They are all very welcoming and kind and always seem to have a kind word. The only thing they could do better is move to a larger location down the street and then bring in more people with the same great attitude! Barbara and Heather always seem to look out for my interests and save us money. I can't think of that many details or this review would be miles long. I should also mention Carol and Cindy too. Always with a smile! Great job!! Keep it up! I'll never go anywhere else! Their selection is quite vast considering the size and area of shelf space! I'm really impressed!! Thank you!!

Friendly, helpful staff. Pharmacists are professional, knowledgeable, and fill my prescriptions…read morepromptly. Conveniently located next to the Village Market, another excellent resource in Waterbury!