100% worth it. Literally- don't pass up this company!…read more We were traveling from Louisiana (where there's no need for snow clothes) to Colorado where we would definitely need weather appropriate clothing. KitLender had it all. I ordered a full kit for myself (a north face jumpsuit, boots, gloves, and goggles) as well as a pair of snow pants. My husband got a snow bib and boots. And my toddler got a full kit (snow bib, jacket, boots, mittens, and goggles). ALL of this for a fraction of the cost to buy. However, the best part was I had to pack NONE of it. It was delivered to my lodge, we used it, repacked it, and it was picked up by FedEx from the lodge to go back to KitLender. I think it was the least stressful part of our family vacation (lol). WILL DEF BE USING AGAIN! THANKS KL!

Zero stars if that were an option. Absolute failure when it mattered most…read more I ordered ski clothing from Kit Lender for 9 people nearly a full month in advance (28 days) for what was supposed to be a once-in-a-lifetime family trip to Big Sky. We did everything right to avoid issues. Kit Lender did everything wrong. When FedEx tracking showed delays, I proactively contacted the company on December 31. I was reassured they were "working on options." That reassurance turned out to be meaningless. Fast forward to January 2, the night before our 8am flight, and suddenly I'm told nothing can be done. It gets worse. When I called customer service, I was actually told that I should drive to Billings, Montana to pick up the shipment myself from a FedEx warehouse. Let that sink in. Their proposed solution was that I abandon my travel plans to fix their logistics failure. I asked a very reasonable question: why not arrange Saturday delivery, since the items were already sitting at the Billings FedEx facility? I was told a manager named Ben would call me back after speaking with FedEx. He never did. Instead, Ben sent a dismissive email claiming FedEx doesn't deliver to business addresses on weekends. I immediately responded clarifying that we were staying in a private home, not a business. No response. I called again asking for Ben. The person who answered hesitated, clearly knew who I was, and said "uhhh... is this Nikki?" before telling me Ben would call me shortly. He never did. I have now called four times and am sent straight to voicemail. No callback. No urgency. No ownership. Here's the part that matters most: This was a bucket-list trip for my mother, who has breast cancer. She asked for her children and their partners to take her skiing in Big Sky. We spent an enormous amount of money on this trip. And thanks to Kit Lender's complete lack of accountability, we are arriving with no ski clothing for anyone and scrambling at the last minute to fix a problem that should never have happened. Yes, they offered a refund. And then they disappeared. Refunds don't fix ruined plans. Refunds don't replace lost time. Refunds don't excuse a total failure of customer care when things go wrong. Every company looks good when everything goes smoothly. Kit Lender showed exactly who they are when things were in distress. The answer was silence, deflection, and indifference. If your trip matters to you, do not trust this company. When it counted, they did not care -- not about our vacation, not about solutions, and certainly not about their customers.

Bought three pair of Toto sneakers. They all developed problems at the heel. I feel that they have…read morea defective design. No positive response from the store. Cost $ 140 each. One would have to save the receipt, the packaging, and return within 30 days. Not likely if you believe in the reputation of the store would resolve the problem

Sean, the manager at this store, is awesome. I brought in a pair of boots I purchased almost a…read moreyear ago and explained how they were defective. Sean was helpful in finding me a new pair (better pair!) and was kind all the way through. Thank you so much for being gracious!!

From SF Bay Area. Wife wouldn't let me bring my own. Place was clutch and made me feel like I was…read morehome! Going back in the morning!

Awesome experience working with CCC. Dealing with a kidney stone and stopped in for some medicinal…read more Budtender was super knowledgeable and recommended a particular strain. After applying my medical card discount I left with some fine herb and some extra cash in my pocket. The outside of the building looks sketchy but don't judge this book by it's cover. The inside is really nice and they carry some really fine bud. Great deals and just cool folks to deal with. I'd love to see them open up shop in St Albans. I'd be there daily.

A shout out to Kevin Knudsen (?). My husband was tasked with fitting two young girls with cleats…read moreand some ski gear- no small feat. Kevin was super patient and helpful to the extent that my Husband insisted I write this review. Thank you!

I asked for a receipt and they looked at me like I was crazy. They said no and when I told them I…read moreneeded one, they abused me verbally and then took their sweet time producing a receipt. It took the owner 30 minutes to give me a receipt, for a basic $50 purchase. Ridiculous.

Such a nice guy! Great selection and prices. Was just visiting Burlington and this is where we…read morestopped.

Nice vibe and very friendly staff. It's nice to walk into a store where people greet you and are…read morefriendly and knowledgeable

The shop itself is nice, good selection of products (when they are not backordered..seems it's a…read morelot lately). the staff however is not good..just downright not knowledgable, not interest in customer, and sells stuff that is wrong and/or does not work. If you are out and cant wait, go to Burlington in Mornings only during week or when owner is there..thats it..so sad.

I wanted to stop in to this Patagonia store specifically to see if they had a sticker for my…read morefriend, who collects them. (Most Patagonia stores have a sticker with the city name on it!) I found them pretty quickly - they were just sitting out on the counter so I snagged one. The store is quite large and we took some time to browse - I wasn't really looking for anything specific, but it's always nice to be able to see products in person. They had a good sale section. I loved the local recommendations sprinkled on chalkboards throughout the store - so helpful! I also loved that we were greeted when we came in - it's a small gesture but can really make a difference when visiting businesses and I always appreciate it.

This was the first ever Patagonia store I had ever been in. It's located in the Church Street…read moreMarketplace. The store is huge with clothing available for men, women and kids. There were tops, shorts, shirts, fleece, jackets, hats and a lot of winter gears. The store was a super clean and tidy. There was a nice sit down table in the middle of the store. We found some nice UV proof beach shirts for our daughter. I also liked a t-shirt and a winter fleece, but the size didn't fit me. So we bought the kid's t-shoes from the store. As expected the prices were on the higher end, as it's Patagonia. But the quality totally makes up for the price. The staff assisted us with fitting rooms, size queries and checkout process. They were very friendly and helpful.

Great place, nice vibe, and very friendly and helpful people. They answered all questions we had…read moreabout various strains and were enthusiastic as well as informative. Great stop for some pre rolled cannabis, chocolates, and some infused drinks. We will certainly go back.

Super cute dispo with great products at great prices! Definitely worth your stop, they have…read moresomething for everyone.