The afternoon I visited this Walgreens must've been the busiest day in town or something. Kudos to the cashiers for trying to help everyone as quickly as possible; there were two regular cashiers working and then they also opened up the photo area for additional service. This Walgreens has your essentials: from beauty to first aid to snacks and more. It's first aid that brought my group in here (friend had a fall) but I ended up up leaving with snacks for our house. Sweet and salty. Decent parking in the lot. Convenient to the Village. 2024: 92/100 read more

DO NOT STOP HERE FOR ANYTHING. Store does not allow you to use the restroom even after purchasing $100 worth of items. Avoid this place and let it shut down. My kids needed to use it and even then they said no. read more

Zero stars for the pharmacist, Jacob. Asked for a couple recommendations on OTC medication, his replies were so angry and rude. When asked if treated all his customers like this, his response, "you're not my customer, goodbye". As a healthcare worker myself, this was shocking. I would never return here. read more

Worst pharmacy I have ever been to! Total mess every time I've been in there. They have messed up prescriptions on three different occasions making me have to recontact doctor to sort it out. They will not honor GoodRx prices even though they are advertised as an eligible pharmacy and they change the amount of medication you get to what they think you should get regardless of what the prescribing doctor puts. They hang up on you when you try to call and sort it out and provide no information to contact the manager. Stay away from this place at all costs the cvs across the street is much better. It's a wonder how this place stays In business. read more

Walgreens seriously needs to start drug testing on employees...I was there today and the cashier was clearly under the influence. She was slurring her words and had to hold onto the counter to keep from falling over! Her eyes were glazed over and was mumbling to herself. read more

I purchased a hot water bottle that leaked so badly around the cork it shot water across the room like a water gun. I exchanged it for another that did the same thing. By the third time I gave up. how bad does merchandise have to be that you can't sell a functioning bottle for water? and you want me to trust you with my med needs? Add to that, their pulsometers are listed for $60+. you can buy them on eBay for $6. I pointed out the decimal was in the wrong place. Nope, that is the price they are asking. Add to that, Walgreens is actively trashing women's rights. There is no reason to shop here, not one. read more

This was the worst experience I've had in my life . This worker refused to give me the sale price on the items I was purchasing I did no know this u til after the order was complete and I looked at my receipt. When I asked for a refund I was denied that as well to this day I am still out 92.63 that this man stole from me in Walgreens benefit I would not trust this store they take advantage of you read more

Walgreens - Cosmetics & Beauty Supply Near Me - Big Bear Lake, California

What an absolutely terrible experience. I went to purchase Sudafed fir my grand daughter. It must be purchased at the pharmacy. I understood that. The pharmacy is supposed to open at 10 am. A line of older people waiting. While you could hear people behind the roll up door, they did not open till 1020. No apology. And then one guy checking on people and managing the dive thru (2 for sure, I believe 3 other employees wandering around back there. Suppose a pharmacist was one and was busy. Many people asked to use the restroom. Told "no, only for staff". Pathetic really. Not a place in a tough neighborhood. Felt so badly for older people waiting. The check in was very slow. Terrible experience. Head to CVS. Or anywhere else!!! read more

I have never been to a Walgreens that doesn't allow you to use the bathroom. Completely inappropriate and illegal. In the state of California all businesses open to the public MUST have a restroom available to customers. I am sick and super pregnant and went for cough drops and was about to pee on the floor. They refused. Did not make it to Vons! The managers were so rude and unprofessional. Absolutely disgusted. Take your business elsewhere. read more

Went into the store to grab some essential after sun gel because no matter how much sunscreen I put on throughout the day. I ended up with a nasty sunburn on my feet and shoulders. There were not many items in stock, so not sure if it's a supply issue or others in my same situation. While in the store, we bought necessary snacks for our movie and game night for our last night in Big Bear. We were in and out pretty quick. read more

I am furious at the pharmacy. I used the drive through as I am just getting over Covid and asked for Covid Test Kits. They told me they had 2 left and I bought them both for $51.70. After I pulled out of the driveway and saw they were ANTIGEN test I went back to return them. Of course, I could not return "covid" items. How pathetic are these folks! The Oriental dude and a long haired shorter girl both "helped" me. I the girl never told me they were ANTIGEN tests - I would have never bought them. I WILL NEVER SHOP AT WALGREENS AGAIN! Everyone needs to choose CVS, versus Walgreens in Big Bear. Customer Service is nil in the pharmacy!!!! read more

I'd give it zero stars if I could. Being in such as trafficked area it's just ridiculous to me that their restrooms are for employees only. So many ppl come to enjoy their day with little ones that can't hold it. The employee looked ashamed when she had to tell me no. Shame on management and Walgreens corporate for allowing their pharmacies to be operated like third world countries. Disgusting !!! Next they'll probably try to charge for like in Mexico read more

The automated phone service told me my prescription was ready but I wanted to talk to someone in the pharmacy to be sure. When the pharmacist picked up he rudely interrupted me when I was explaining why I was calling and then told me, "We just opened 10 minutes ago, I don't know why your prescription would be ready. It will be at least an hour and a half." Then he proceeded to say thanks and hang up. Very rude behavior from a medical professional. read more

Here we go again. This is an absolutely one of the worse pharmacy's you can go to. They always say there under staffed and use it for an excuse to be rude and curt to everyone including the elderly. on 04/26/24 around 9:00 am my wife whom is elderly and termly ill called her doctors office because the medication she received from Walgreens had an active ingredient that she is allergic to. the doctors assistant advised her to call the pharmacist and see what he suggest she take instead. My wife called the Pharmacy and was told it did not have the ingredient she was concerned about. She told him it did after going back and fourth he found where it did. He then told her she could not return it. she was trying to tell him she was not wanting to return it. She was wanting to know what would work for her. he kept cutting her off and was being totally rude. she asked him if he would speak with me, her husband. The first thing he said to me is, what do you want. I told him he needed to be more polite and understanding when speaking with sick and elderly. he started to apologize, then said what else can I do for you. He then hung up on me. I think he needs to check out some casuistic medication. Its to bad there is only two pharmacy's to choose from. we need a small Mom and Pop family ran Pharmacy. read more

I am so disgusted by the lack of customer service in the pharmacy department. The rude Hispanic gentleman that works there was beyond a jerk. I ended up filing the prescription at CVS and they had it to be within 5 minutes. I work in the healthcare field and he was such a disservice and disappointment. read more

Getting there: Right before turning on Moonridge you'll find this store on the corner. You can't miss it as you have to pass it before turning onto the main road to Bear/Summit. There is plenty of parking and I've never seen this location packed to where there is no parking. Experience: This Walgreens is always so clutch for us because we always either stop here to grab a case of drinks or anything we may have forgotten on the way up to the mountain and they almost always have it. So if you forget anything before a boarding trip to Big Bear this Walgreens has got you! read more

They used to have pharmacists who were very pleasant but a newer one is so unfriendly! He looks at you with his deadpan face, has a horrible attitude and will mouth off. Kong Wei is another one with horrible manners. They must be desperate to hire these two. Get another job if you're so miserable!!! read more

We had to stop by and say THANK YOU to the pharmacists who fill for our mutual patients! We appreciate your time, your attention to detail, and definitely wanted to commend you for being especially professional, helpful and personable. At a time when COVID places so much stress on doctors and pharmacists, it is nice to know that we can count on you when the going gets a bit tough, when patients are suffering in pain, and when it is difficult to find someone who cares. Thank you for being dependable! You ROCK! Highly appreciated and highly recommended! Need a prescription filled in Big Bear Lake? This is one place you can count on, so go in confidence and reach that place of special peace that only a pharmacist can fill. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Big Bear Lake, California

My fiancé was a pharmaceutical technician for 17 years and it sickens me the quality of pharmacists on this mountain. The first ridiculous thing is the pharmacist actually says that I can take the medication twice a day, every eight hours which is actually three times a day. The second one is my fiancé quizzed a pharmacist on whether one should eat when taking the steroid prescribed, which you were supposed to, and the pharmacist did not know that. Leslie which was very disappointing on top of everything else is they have my phone number incorrect and they refused to fix it they said it was OK because they had the proper address. Well if I call Lynn a medication and they say they're going to call me and let me know when it's ready, who the hell are they going to call read more

Went to get a vaccine - they got my paperwork all wrong (I had filled it out online) the technician was extremely rude and they kept me waiting for almost 30 minutes. Don't go here for vaccines unless you absolutely must! read more

Lazy rude associates doing everything for not to work do not help customers so far 3 bad experiences enough for me not ever comeback

Samia asked me if I lived in America. I said yes, I do? Weirded by the question...and she asked why don't I have a Walgreens card. I'm all confused and just said...uhmm because I don't need it???? Thanks Samia! read more

Pharmacy issue only...Rude and blatantly annoyed with your call and/or presence, and if they discover you primarily use CVS you can forget any help you hoped to get from this enthusiastic group. read more

Terrible pharmacy. Kongwu (pharmacist) is a total asshole. I try giving this place a chance every couple of years but he always makes me go right back to cvs. If you want to be belittled or treated poorly just stop by the Walgreens pharmacy to see him. I can't believe he is still working there. Must be short supply for pharmacists on the mountain. read more

Below is the review I left for CVS and why I ended up calling Walgreens instead. CVS is my primary pharmacy but this location definitely let me down. Waited 15 mins on the phone for pharmacy Customer Service just to be told they will not disclose whether or not they have ADHD medicine in stock. In all fairness, this is something I've had to deal with at other pharmacies occasionally but the biggest issue with this location is their refusal to fill a prescription for 3 pills. I am well aware and understand ADHD meds are a controlled substance and typically are not be distributed more than 30 days at a time. But life happens and sometimes you are away from home without your meds and need an emergency prescription for literally 3 pills. This is the one and only pharmacy who has refused to fill an emergency prescription (which remind you, they also refused to verify if they even had the pills in stock, which would require me to call the doctor back to resend yet another prescription to another pharmacy had CVS not had it in stock). ADHD is a mental disorder that should be treated just like another other health condition and when someone needs LITERALLY 3 pills to get through the weekend without the physical and mental breakdown of being without their medicine, a pharmacy should never refuse to fill that need when a doctor trusts their patients enough to write an extra prescription. I called Walgreens immediately after. Their pharmacy answered the phone within 2 rings, let me know they had 3 pills available and had no issue allowing me to fill an emergency prescription. Save yourself some time and aggravation and just call Walgreens first. read more

Would not allow us to use the restroom. Rude staff. This is a place that provides access to items related to your health however declined to allow us the human dignity of using a bathroom. read more

The service at this Walgreens is complete rude. My wife is on her time of the month and desperately needed to change her feminine product because it wasn't holding anymore blood. Therefore bleeding through her pants. We told the 2 staff members and they both denied access to the washroom to change her feminine product. We were buying costumers too. read more

This Walgreens is absolutely horrible !! My Dr. Prescribed me pain medication after being in a horrible car accident !! Then my therapist percribed me something 2 help me sleep ! After getting the sleep medicine for 5 months the pharmacist ( JACOB ROBERTSON ) said i cant get both medications and called me a drug addict ! Its horrible how they make u feel if u get any kind of pain medication :( Now that the pharmacist canceled all my refills on my sleep medication its been horrible for me ! KARMA IS A BITCH !! read more

I went here yesterday to see if my mental health meds were ready (I'm from out of town) because the normal pharmacy I go to ran out so I had my provider send it up here while we're on vacation for 10 days. These meds can only be refilled the day of. I'm so upset because the way the Asian pharmacist spoke to me yesterday was super condescending and reminding me it's a holiday and just beyond. My psych doc texts me today and says he sent it, went back today. A Caucasian pharmacist name David made sure he knew I was from out of town and was beyond condescending. He didn't even know what I was picking up and automatically had a smug attitude cause it wasn't sent as I was told. I'm upset. I've never been felt like a drug seeker. Ever. They all automatically thought I was being shady. This will go to corporate read more

Horrible. The "blonde" youngish girl is very rude. There is always a line, a lack of availability and really, the entire feeling in there is disingenuous and disconnected. SHOP LOCAL! read more

This Walgreens is so understaffed all the time no one can ever answer the freaking phone. I guess I'll have to go in there now that I've tested positive for COVID and spread it around. That's the pharmacy I'm speaking of. read more

Closing the customer restrooms citing COVID concerns is incredibly stupid. Giving a paying customer no other option than peeing out does not enhance COVID safetyy read more

Terrible pharmacy service. Have been on hold for over and hour. They filled my prescription wrong, gave me blood pressure pills instead of water pills Cant get anyone to help. Want to complain to corporate. read more

Disrespectful person denied us to use the restroom because they thought we had covid. Rude service, they told us to go down 2 miles to find one. They are not courteous. 2 other women were denied with the excuse that they "weren't working" while other people used it. Disgraceful. read more

Love this Walgreens store. It always has just what I need and it so so close to Bear Cubs Den. Keep up the strong work

They had everything we needed. Very convenient The best part was the cashier Ben. He was the most positive up eat and nicest guy I met while on travel here in Big Bear. read more

Need your prescription filled? Skip this place. It's like having your teeth pulled without numbing. Lengthy lines, forever to fill a 10 pill prescription, comical issues with customer service and the list can go on. I'm sure corporate is proud of this place. MASSIVE INCONVENIENCE FOR LOCALS. Avoid like the plague. Need to wait in line for pickup? Plan for an hour plus. Need a consult? Forget it. My torment in hell will be waiting in this line all over again. Waste of time. Management obviously doesn't have schedules planned very well nor have employees competent to work behind a counter. Someone from Walgreens needs to contact me alerting me to their solutions to the aforementioned issues and add an apology. Looking to move my business elsewhere. read more

DO NOT try to fill a prescription here if your prescription is from down the hill, even if you use Walgreens as your primary pharmacy (well not my primary after this experience). The pharmacist will embarrass you, talk about PRIVATE HIPAA information out-loud so others can hear, and generally just treat you rudely and unprofessionally. I am from Rancho Cucamonga, but I own a home in Big Bear Lake also. I went in to fill my prescription, and everything was fine until the pharmacist came over. She looked at me very oddly, and asked the girl helping me, "Why are you filling a prescription from Rancho Cucamonga? This is weird." Basically making me feel like they didn't trust me, or that the prescription was not legitimate. Of course the suspicious and condescending pharmacist called to verify the prescription (which could have been done without embarrassing me), and the prescription was filled. Just a suggestion, if you doubt a prescription, there are ways to verify it without loudly speaking about the customers medications, and making them feel uncomfortable. read more

This place is a train wreck. Getting the app is no help. Spent 20 minutes on hold after putting in a refill req for my prescription 3 days ago. I was told it would be ready 3 days later. 3 days later they tell me they're out of it and it will take 2 days more but to call back. I told them I will come In instead of wasting 20 minutes on hold, she said fine and hung up on me. Lousiest pharmacy service ever. I would switch to CVS but everyone says they're no better. We only have those 2 pharmacies on the mountain I live on. read more

Well let's just start with the words perfunctory which is a fair compliment considering and leave it at that. Because sometimes you need to consider the business type. It's a pharmacy, not a restaurant or hotel... nothing you would visit on vacation. They're Pharmacists, not servers. Let's face it who wants to go to a pharmacy? When do you ever say, "So I'm going to Big Bear and I'm so excited, I get to go to the Walgreens pharmacy... yaaayyyy! Isn't the true test of the pharmacy when you figure out whether the prescription worked? That could take weeks. Bottom line I needed a prescription refilled from another pharmacy and they took care of it. They weren't overly friendly and the Tech was sick... likely caught something from a customer. Only in commercials will you see the Pharmacist sitting next to the patient, head slightly tilted with that concerned yet caring look on their face. Or better yet reaching down to smile at a sweet little child and gently touching their shoulder to show they care. Heres the real image; a rotten sick little snot factory sneezing and touching everything in sight... while the parent is playing candy crush on their phone. My prescription was well prepared, the presentation of the white paper bag and the 14 pages of instructions, 57 side effects and legal EZ (that we never read) staples to it was lovely. Other than that, Walgreens was pretty clean and organized and I picked up my wife a $5 pair of slippers while I waited. Our anniversary is just around the corner. To me a four is pretty much the highest rating a drug store can get. read more