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    7-Eleven

    2.9 (41 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    7-ELEVEN ATMOSPHERE

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    Devynn L.

    Shot customer service , shirt gross location. No water in window cleaning station , trashed full , isles are not clean or organized

    Just a mess in a 7/11 that I'll never go to again.
    JD G.

    Less than one star. I don't leave reviews on places very often but I have to make a review on this place.. I'll start with it being the most disgusting 7/11 I've ever been in in my entire life. Floor is sticky from the cashier counter to the soda fountain. Theres cups on ground.. cups half full with soda.. and a rude cashier who tells me to go fuck myself and go clean it up myself. "It's not me making the mess'" "go clean it up then" . Isn't cleaning part of your job??

    This is the woman who verbally abused my 8 year old son and the man who was very strange behind the counter.
    Destiny C.

    I am a local of Big Bear. I am a huge supporter of local businesses and I am generally very accepting even when service is bad...but I just can not let this slide. Wednesday morning we came to 7eleven for gas, coffee, and chapstick for my 8 year old son. We were departing for his very first visit to Disneyland. I gave him the money to try going to a cashier all on his own...like a big boy...per his very sweet request. Together he and I verified the price per the tag over the entire row of chapstick - $1.79 - Please see picture. I gave him two dollars and he went to the cashier while I went to get a cup of coffee. In moments I hear the female cashier YELL at him "it's $3.19!!" and then she yelled it again! At that moment I sent my daughter to go assist because clearly she was mistaken - I had verified the price myself - and why was she yelling at my son?? My daughter comes back and says she thinks the price tag is wrong...so of course we give my son the additional funds - even thought State Law says she should have price matched. What really matters to me is how she treated my little boy. I was so bothered I took pictures. When I did a man behind the counter moaned and said "REAAALLY" at me. When I asked if he worked at 7eleven he said "no" - when I asked his name he refused to give it to me and smirked at me... I was so shocked I stared at him and he laughed at me and said "can I help you?". I am pretty sure he does work there because he was behind the counter -- or that it is outside of policy for him to have been there if he was not a employee. (Please see picture of this man and the woman who yelled at my son.) It is my full intent to follow through with this to the highest authority - including contacting the 7eleven franchise to see if this is up to their standard - as well as the Owner of this store - who also owns a Subway in town to my knowledge. My son and I deserve an apology for them starting out his very special day in such a awful way. Quoting California B&P Code, 12024.2. (a) It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity. (2) Charge an amount greater than the lowest price posted on the commodity itself or on a shelf tag that corresponds to the commodity, notwithstanding any limitation of the time period for which the posted price is in effect. (b) A violation of this section is a misdemeanor punishable by a fine of not less than twenty-five dollars ($25) nor more than one thousand dollars ($1,000), by imprisonment in the county jail for a period not exceeding one year, or by both, if the violation is willful or grossly negligent, or when the overcharge is more than one dollar ($1). (c) A violation of this section is an infraction punishable by a fine of not more than one hundred dollars ($100) when the overcharge is one dollar ($1) or less. (d) As used in subdivisions (b) and (c), "overcharge" means the amount by which the charge for a commodity exceeds a price that is advertised, posted, marked, displayed, or quoted to that consumer for that commodity at the time of sale. (e) Except as provided in subdivision (f), for purposes of this section, when more than one price for the same commodity is advertised, posted, marked, displayed, or quoted, the person offering the commodity for sale shall charge the lowest of those prices. (f) Pricing may be subject to a condition of sale, such as membership in a retailer-sponsored club, the purchase of a minimum quantity, or the purchase of multiples of the same item, provided that the condition is conspicuously posted in the same location as the price.

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    Photo of Taylor S.
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    3 months ago

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    1 month ago

    It had a good server the food was amazing, and the guy working their was bad, and they cool

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    3 years ago

    Helpful 4
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    6 months ago

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    Photo of Karla M.
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    2 years ago

    Very kind! Both guys working inside were great and helpful with me getting tire in my car. Thank you for hiring nice individuals.

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    1 year ago

    Employees will steal from customers and management won't respond to resolve any issues. Messages to corporate also get no action.

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    2 years ago

    Friendly staff. My visit was at 4am and they had coffee unlike the other 7-11 up the street. Come to this one. It is such a better choice.

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    3 years ago

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    6 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    4 years ago

    Helpful 1
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    5 years ago

    Helpful 2
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    Photo of Mark L.
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    6 years ago

    Helpful 1
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    8 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    Photo of Destiny C.
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    9 years ago

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    4 years ago

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    9 years ago

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    3 years ago

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    Photo of Kim G.
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    15 years ago

    What can i say, all your regular stuff. Clean and the guy working there was cool.

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    Photo of Paul L.
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    11 years ago

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    6 years ago

    Helpful 1
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    Photo of Jaime J.
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    9 years ago

    Helpful 1
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    Photo of Mark R.
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    13 years ago

    Helpful 1
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    6 years ago

    arty is #1 give him a raise! always makes my day when i see him in there and can chat while shopping

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    Photo of Amber E.
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    13 years ago

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    16 years ago

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    14 years ago

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    10 years ago

    OK, the 7-11 is OK over all, but they really need to get a bigger bathroom. Every time I go here there's a line.

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    10 years ago

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    Photo of Bryce U.
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    12 years ago

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    Photo of Yang P.
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    10 years ago

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    10 years ago

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    Photo of T C.
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    11 years ago

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    Photo of Alexa O.
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    9 years ago

    The employee was wonderful to me. He was beyond helpful when it came to refilling the hot chocolate! Thank you for being attentive!

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    Photo of Stephen M.
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    10 years ago

    I came here for gas. Station and store are large and clean. The store had a variety of products, though I prefer the slurpees.

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    Photo of M S.
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    14 years ago

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    Photo of Ilan F.
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    11 years ago

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