I have been a loyal customer since moving up here 7 years ago. Service is always excellent. They have a great selection of e-juice and mods and the employees are knowledgeable and friendly. It's more than just a vape store. They have a variety of products for sale that I am sure are top notch. read more

Take it from someone who lives here. This place truly deserves a solid 5-star rating, & the title of best Vapor shop in town. From the moment I walked in, they didn't let me feel overwhelmed with their huge selection. Mike or Garrett are very good at walking you through the whole shebang if you're new to vaping & not being condescending simultaneously. The shop's selection is unparalleled. They have a vast array of nicotine free vape products, Salt or non salt nicotine juice, and accessories out the wazzoo. They cater to both beginners and experienced vapers. I was thrilled to find some good salt nic flavors, and a caveman friendly battery. Something I hadn't seen anywhere else, and their prices were very competitive. What truly sets Mike and Garret apart is their commitment to customer satisfaction. I tend to come in lifted from time to time & they are more than willing to answer all my off topic questions whether it is about their favorite animal, their products, or just the day itself. I have NEVER felt unwelcome in this shop, which is not something i can say for every head/Vape shop on the mountain. I happened to break a pretty niche Banger size (8mm) & they hooked me up way faster than anything i could've bought online. For $15 they picked out a better shaped nail of better quality quartz on a bargain. Shout out to Mike for his eagle eye on the best banger on a budget!! The shop reminds me of going over to my homies house who just happens to own a vape & small glass store. Great place to hang out and chat with someone who is a consumer before a merchant. They even have a beautiful & comfortable PHub-esque casting couch you can sit back & try the flavor you just got or the disposable you picked up to make sure she rips. (Never picked up a dud disposable here but they always mention to try in store before you leave just in case.) I've been to almost every vape and smoke shops in the big bear area, but Mike and Garret are hands down the best. Whether you've been around the block or are a complete greenhorn, this shop has something for everyone. I come here for the excellent customer service, a wide selection, and a welcoming atmosphere that makes it your best stop on the mountain. I get greeted like a old friend instead of a walking dollar. That is what makes me keep coming back to them over any other shop. I can't recommend these guys enough, and I'll definitely be returning for all my glass & vape needs. If you're in the area, don't waste your time anywhere else besides their sister shop at 42011 Big Bear Blvd 92315. That location is more central to the village & is pretty central to Big Bear Lake. Y'all never disappoint! read more

Very large inventory to choose from. Very clean and friendly environment. The worker was knowledgeable with a very positive and helpful demeanor. I did have a positive customer-service experience. I actually broke the lid on my bottle of juice when I was in the car after my purchase. There was no way that I could open it now. I walked back in the store for assistance with my issue. The worker helped me with the lid and also provided me with an empty replacement bottle for free in case I needed it (which I did). I gave five stars for the excellent Customer Service. read more

This place is excellent. Super helpful and friendly staff. They even gave me some product to sample! I can't wait to go back.

I was visiting on vacation and happened to look for a vape shop. Wow Mary was awesome very helpful with what I needed. If your looking for a vape shop look no more this is the place. Great people very nice and knowledgeable helped out on what i needed. I'll be back, thank you so much. read more

Absolutely amazing store and an amazing owner! Mary was very nice and extremely knowledgeable! Even had an amazing conversation just about life! Best vape shop on the mountain! Highly recommend this place! Thanks again! read more

I love this store. Always good prices on juice and decives. Love that they give away merchandise from juice companies. Their monthly free raffle is a huge plus! Mary and Michael are very helpful and friendly. They're good at making you feel like family. read more

Great vape store they know their stuff helped me with a problem on my rig and then showed me some better options and they were right I am much happier with my new mods than my old one thank you read more

The owner knows her stuff. She was really kind and her process we're actually way better than I thought they would be. She seems to knows the ins and outs of this industry. Considering how small her shop was, she had a huge selection. Look for the small sign on the road that says vape shop. If I need juice in big Bear, I will go back to her. read more

Great shop. Great selection and Awesome prices and service! Dont be afraid to ask questions or sample product. Mary and her staff are very accommodating. read more

Ms Mary is awesome... I've been to her since she was started selling last summer... Selection is vast and prices are AMAZING... Literally better than down the hill... Very very helpful and a beautiful person.... Thank you Ms Mary! read more

Ah man what a lifesaver you are Mary! Definitely top notch customer service and such an all around great attitude! If you are in need of vaping supplies in the Big Bear area, this is the place to go! Thank you soooo much Mary and also for the compliment on my shirt..lol! read more

Best vape shop!! Everyone here is really sweet and will answer any questions you have about anything and actually sell you what would fit you best and not just what is most expensive. Their monthly raffle is a huge plus. Thanks guys! read more

I stop by to get a new coil. Unfortunately they did not have the one I needed but the lady still help me out and gave me some alcohol to clean my coil. Super kind and helpful willing to help. read more