Giving a 3 because I like the store, but not the pharmacy. Horrible. Was told my dog's prescription would be ready in 30 minutes, over 24 hours later it's still not ready. I get being busy, but I'd also like to know about how long. I told them I was going out of town in a couple days, and they said not a problem, give us 30 minutes. I called twice to talk to someone, and both times, after waiting over 15 minutes, it hung up on me once I was "next in line". I can't go to the store at the moment, so it's very irritating that I also can't get ahold of them. I'm very disappointed and will NOT be back with prescriptions. read more

awful. always having to call to get them to submit the request to insurance. nobody knows whats going on with prescriptions, always being transferred. really miss rite aid. read more

THEY SAVED ME TIME & MONEY... yup this Walgreens has some great staff. The younger girl working the register today gave me a great tip during checkout and was very helpful. She was super professional and chill. Love when the staff at Walgreens are nice! I was super impressed with how hard everyone on the team was working. No aisle was left messy, and everything was organized and easy to find. I stopped by to pick up a few things before heading home and I swear each time I come to this Walgreens it gets better and better. It's located on Beaumont Ave, and at the corner of a neat little plaza. I found great parking and was able to stop by in a breeze. I got a good deal on Liquid Death (Sparkling Water), they had a 2 for $4 deal that I could not pass up. I highly recommend Walgreens if you're trying to quench your thirst. They usually always have a deal on soda, water, etc. Per usual, this Walgreens has a photo section, loads of wine, make-up and more. The pharmacy looked pretty good. read more

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If I could give zero stars, I would. The level of incompetence here is mind boggling. Antibiotics not filled, and zero customer service to figure out what's wrong. Phone endlessly on hold, and then the system hangs up. Partial prescription filled and other stuff not filled. Massive confusion from top to bottom. Most frustrating experience ever, and not just once. I REALLY MISS RITEAID!!!! read more

Pharmacy is a joke! Be prepared to wait 45 mins for your prescriptions. I will never be back here. Absolutely ridiculous very unorganized and rude. read more

I would give -5 if I could. Been a pharmacy customer for 7 years now. Patiently waiting for all the bugs to be worked out because of Rite-Aid closing . It's been months now and no closer to fixing mistakes. One prescription had wrong directions, one prescription I was shorted 57 pills but charged for them, numerous time told prescription was ready but when I got there no prescriptions done, numerous times not just once or twice. So this last time I called in my prescriptions, prescription numbers etc, told the date to pick up, they texted me they were ready , went to pick them up paid over $50, get home , only one prescription out of three in the bag, called immediately, they said it would be ready by Friday (thus is Wed) I said no I have to have it today. Ok she said 1 hr. I gave them 2 hr 45 min drive up .. still working on it.‍ I said I'll wait (in drive thru- I have stage 5 kidney disease w/dialysis) which is why I picked a pharmacy with drive thru. Can't stand. Manager said If I don't move she's calling the police. I said as soon as I get my prescription. She said I have customers behind you. Ok this is the second time I crawled out of bed to pick up my prescription I needed. Worst customer service I've ever encountered. I refill 8 prescriptions a month. I gave them many leeway's to settle into the rite-aid closing but when you receive your prescription with the wrong dosage it's getting dangerous. read more

This is the worst pharmacy location to get your prescription. They don't send you notification if your prescription is ready for pick up. I've drove 3 times and yet my prescription is not available. The pharmacy staff are so rude and don't have customer service skill at all. So incompetent. Now I missed Rite Aid. read more

This is the WORST Walgreens I have ever been to. Multiple times I have given them my insurances card just for them to say I have no insurance. My last and final straw is them losing my prescription. How do you not see it on your system and blame my Dr for not submitting it however I am getting notifications about it and have the RX number..? Don't wait your time here go to the Banning one instead. read more

They continually refill my pain pills late. They don't COUNT THE DAY'S they refill on the same DATE. Not only do they short me on months with 31 days, they constantly have to order it adding another 1-2 days. WHY IS THIS SO HARD? read more

Such helpful staff and great quality products. Store is organized and clean. I came in to make a poster for an upcoming event and had no idea where to start. The ladies in this store were very kind and helpful. I highly recommend this store. It is a very busy store so being patient while staff helps other customers too is a must. Especially if you require extra help like I did. read more

I never had a problem with this pharmacy until today. Thing is, when the pharmacy makes mistakes with prescriptions it can have a serious impact on your life. The lady who I dealt with on the phone today wasn't at all apologetic, accommodating, or concerned with making any effort whatsoever to try and solve the problem they created. I wish I had caught her name =( I immediately transferred my care to another pharmacy. read more

Just a heads up good to know that they ask for your driver license even though you have receipt and even if you just want to exchange.The reason she gave me was that there a lot of people going through the trash and returning stuff and just grabbing it off the shelf I was just there 4 hour ago I walked in with it in my hand around 10:35 no one else was there two cashier right in front as I walked in were talking one of them was actually the one who helped me earlier and that how it went. I come here all the time never this late the manager nice but this employee was on a different level. read more

This review is directly about my experience with MARTHA. I come in here pretty often. This is our local pharmacy and photo stop. Every person I've interacted with here is absolutely awesome but when I see that Martha is here I absolutely know that there are going to be longer lines and lots of attitude. I order a lot of pictures to be printed from this store, and this is only the second time that I have entered a code on their website (that is literally on the banner of the website) and it gave me an error. I tried using it twice and based on my last visit here, two employees mentioned that when there is heavy volume on the website, sometimes the codes don't work. As They did on a previous visit, mentioning that it's a very easy fix, I didn't think it was a big big deal. Unfortunately, everyone here was new today and she was the one that helped me and immediately as she walked up to the counter she had an attitude that she was bothered by people waiting for her at the photo counter . I mentioned the issue with a coupon code and she told me it was absolutely impossible to be resolved if it wasn't done online (keep in mind that there were several people here on my last visit picking up photos that were dealing with the same issue and that's what they told us about the glitch on the website. It only happened to me once before, but this this happens often enough) In an effort not to waste anyone's time I took pictures of the error and the code that you can easily pull up from their app. to show them. I Very nicely explained to her that I would have used the Code online like I was trying to show her if it wasn't giving me the error code when I tried using it. She said it's probably expired? She kept cutting me off and telling me there was nothing she could do. I thought her conduct was extremely unprofessional, and I asked to speak to a manager, SHOCKINGLY they have this person in a position of management. She said I could come back tomorrow and speak to the store manager, the prints are time sensitive so I ask if she could just write down the store manager's name for me and I would give them a call tomorrow . I asked her an additional SIX times to provide the store managers name - she was messing around with some of the shopping bags and pretending like she couldn't hear me. When she passed me my receipt to push me along to assist the next person I asked her one more time to please write down the store managers name so that I can call them tomorrow and she raised her voice and told me she would absolutely not be writing ANYTHING down. Even the people behind me in line look shocked. I told her that her attitude with anyone I've ever seen her deal with is absolutely crazy and I asked if I could borrow her pen so that I can write the information down myself. She initially refused to let me borrow her pen?? She then repeated to me that she also wouldn't be writing anything on my receipt. I didn't even bother to ask why because obviously this woman has some major issues. I asked her again to let me borrow the pen on the counter so that I could write down the store managers name - She begrudgingly passed over the pen and when I told her I would definitely be having a conversation about my experience- She told me I can have a conversation with whoever I want. Fair. 100% this is the last time I come to this store. Ive seen her interactions with other customers and her behavior is shocking. The Definition of nurse Ratchet at Walgreens. read more

I would like to give a big 5 stars to Walgreens! Today I had a lab corp appt for blood. Sadly I am handicapped and had a difficult time walking and fell. I needed help and the lab came out and helped me up and to my car. I can't thank the enough. It this world today, people would step over you before they'd help. Thanks so very much gentlemen, I really appreciate all you did!! read more

Worst pharmacy ever! I went in yesterday to pick up my daughters medicine and waited more than an hour in line just to be told the urgent care never sent them the prescription. The urgent care was closed already so I couldn't get her medicine that night. This morning I called the urgent care and they told me they did sent the prescription at 7 pm but the pharmacy literally lied and said they hadn't received anything. read more

Worst pharmacy in Beaumont. RUDE, inconsiderate, uninformed, SLOW and lackadaisical pharmacy tech attitude. They don't care about you or how much of your time they waste. Avoid this place if you value your sanity. TERRIBLE PEOPLE! read more

This has to be the worst clerk for Fed Ex I've ever encountered...She was an older Caucasian woman, very wrinkled face (Sadly). I approached her with a smile (With my wife) and said good morning 3times before she acknowledged my presence, very sad and even then she was quite rude... Where do they find these kinds of people? read more

Why do the people working there kept working there if they are so unhappy? I just moved to the area and this is a "preferred pharmacy" for my health ins. I've been there 4x now and each experience is worse than the next. Rude pharmacy employees, filthy dirty pharmacy area, they seem to allow panhandling in the store as well - that's very uncomfortable. Can't pay with cash b/cash b/c the panhandlers will see and follow you and harass you. And the wait times for north drive thru and at the window - unacceptable - they don't ask the ppl pondering payment/fill/don't fill choices to stop aside so they can help the others in long line in there waiting. InsteD they leave everyone standing around all the sick people, coughing and sniffling, sitting in the chairs in the pharmacy without masks (GROSS and dangerous) waiting for their doc-in-a-box appts. Yes, they are clearly understaffed but at very least, treat you customers with courtesy and care. Going back again today to pick up an RX - if it's still dirty/staff is rude/ panhandlers there, then - I'm changing pharmacies. I'll pay more at a non-preferred pharmacy to get better service and care. Someone needs to contact the Board of Heath AND Walgreens HQ about this place. read more

This Walgreens is awful, they're rude and slow every time, always don't have the rxs that are to be ready, nothing but excuses with them. Looks like it's time for Walgreens to go out of business. All the others have bad reviews too. Lasr time coming to a Walgreens. read more

This Walgreens is amazing . Don't know the shift leads name but he has blond hair and is really great with customer service!! .. really awesome staff here read more

As soon as I enter I always get greeted. I always come here for labcorp. I usually do walk ins early in the morning. It may get super busy but the process is fast. Jaime always does a great job. Also, she's friendly and caring. Would recommend coming here for labcorp and snacks. read more

Walgreens in Beaumont, CA. I want to say THANK YOU for making my shopping experience the best ever today. I believe the cashier's name is Leticia. She was so upbeat and professional. I felt she cared about me as a customer. Thank you Walgreens for excellent customer service. That is why I will always be a loyal customer. read more

They treat young people who are trying to buy stuff and spend a little time somewhere like garbage. They're constantly making people uncomfortable and taking drastic measures for no reason. Everytime a kid was yelled at they listened to what the staff said the first time and they still proceeded to call security on them. read more

Had the worst experience with the Tall white haired man. Couldn't even get a name because he was too busy throwing boxes when all I wanted to know was can I grab some ice teas for a Doordash order and was super rude and sent his little man to basically come give me more attitude and didn't help which I'm glad he didn't help. But thankfully the night was saved by a worker by the name of Marie super friendly attentive and 5 stars for her whole customer service experience she gave me. Rang my items up and sent me on my way. read more

New to the area. Not a reflection of the store in general but the pharmacy just gave the worst service. As I am preparing for my upcoming surgery, I was referred to pick up my needed prescription at this pharmacy. There was 2 items ordered from my doctor. As I arrived to the drive thru to pick up I pressed "call" button. After waiting few minutes I heard a very faint voice answer and state "how can I help?" I told her that I was there to pick up my prescription. She couldn't understand my name and was nowhere in sight so I asked," is there a way you can please come to the window?" Thinking I could maybe hear better. She rudely then asked "do you have insurance, yes or no?!" She came over so fast and opened the drawer to get my cards and payment and disappeared for approx 5 minutes. I caught a glimpse of her name and was shocked that it was the actual PHARMACIST treating clients this way. Her name is Regina. She disappeared again, I'm assuming to grab my items. She got back on the phone out of sight and said my payment amount $7.38. Returned to the window after waiting now for another 7 minutes. She put my medication in the drawer. I asked," do you need to go over this?" (As I have had pharmacists do in the past?) I was completely shocked at her response "ITS ON THE BOX!" What the heck just happened. After leaving the pharmacy completely devastated because I have no idea how to use my medicine I called my mom crying and get interrupted by a phone call from the pharmacist herself saying hi this is Regina I'm calling to go over your medicine. What the heck??? She knew she messed up and was trying to cover her butt. I reported to the store manager (Vani) and she was super sweet. The resolution is they will have the closing pharmacist call me so that I know what I am doing with my medication. My fear is they can truly upset people and someone could be taking your medicine in correctly because the pharmacist is not taking the time to go over the medicine. I truly hope that the head pharmacist sees this and puts the staff in check on how they are treating the public. read more

Do not come to this place ! this is a RACISTS pharmacy. Went there to do my second shot of COVID-19 vaccine, It was hot outside when I arrived the stuff A checked my temperature and shows 99.1 F, And she immediately tell me sorry we can't give you the shot today, and I told her it's hot outside I just arrived I can sit there for a while you can check my temperature again. And she still refus to test me second time and I asked her what's the highest temperature that they except, she checked with the white lady inside , came back told me it's 98.7. I asked her again why you cannot test me again, She checked with the white lady inside again and told me the pharmacy doesn't feel comfortable to give you the shot. I was really Shocked that they refuse to test my temperature second time and give me the answer is the pharmacy doesn't feel comfortable! I was really upset I called my doctor on the phone while walking back to the service window I asked the stuff A again, I was like I have my doctor on the phone he said 99.1 is not a fever can you talk to my doctor or can anyone give my doctor a call. While I was asking stuff A just took the thermometer and said let me check your temperature again, this time she didn't check with the white lady inside. After stuff A took my temperature she immediately turn around told that white lady "it's 97.8". And I can hear that white lady ask her (stuff A)did you put at the right place and I was shocked again she's asking her own staff if that she has test at the right area on my forehead to get this temperature. At the end I did got my second shot but I believe because I have my doctor on the phone which is as a witness they kind of scared or concerned there's someone on the phone and it was a doctor. So ppl run away to this RACIST ass people! read more

This pharmacy has gone downhill over the past two years. Hours of operation suffer from seemingly random closures and hours changes. These changes are at odds with their auto-attendant. More and more often out of stock on drugs that have been ordered here for the past two years. read more

The lady at the register was very rude and made everyone that was young uncomfortable, I get it that she doesn't want people to steal but a lot of her comments are very unhelpful and unnecessary. Me and my friends went to get some makeup and she started talking about how her daughter doesn't wear make up and that we are trying to act all grown then went on to talk about how a girl got kidnapped and died for wearing makeup I think trying to scare us not to wear makeup. She kept giving us dirty looks and was just rude for no reason. She talked bad about all of the teenagers that came in the store including us just making backhanded comments about calling our parents, hinting that all the teens that came in were their to steal and then letting a group of guys have their backpacks on when she made every girl take off their backpacks, mocked all of the people that tried to talk about how unfair and rude she was being behind their back, making questionable remarks to one of the middle schoolers saying for the girl to talk to her when she turns 18 and had people follow us everywhere we went and got very upset when I asked why I had to put my number in the machine when I was just confused. Overall the experience was just terrible it felt humiliating and embarrassing being belittled while she gave us nasty looks when me and my friends were paying for what we got. read more

This location is inept and full of mental midgets. They don't know what the left hand or right hand is doing. If in fact you need pharmaceuticals do not get it from this location or from any Walgreens. What a terrible company and a waste of our time. read more

I really don't want to be a Karen, but man this store is a total exercise in frustration. Having an appointment with them is a total waste of time. The people working there truly offer no help, they are nonchalant, or downright rude. I have given them several opportunities, but poor attitudes are prevalent throughout the store.Trust me, I'm being kind by stopping the review here. Do yourself a favor, drive a little farther and find some happy, helpful people. read more

This pharmacy is absolutely horrible. They never have anything in stock the staff there is as rude as could be and it's hard to manage my healthcare with them as my pharmacy partners. Sadly I am forced to use these incompetent asshats due to insurance reasons. Today was really my last straw. I have NEVER been treated so poorly. The 'lady' 'helping' me at the pharmacy was Shellie. Hands-down I have never had someone be so rude to me. Sge was a complete b to the itch. She kept telling me that they did not have certain prescriptions and when I inquired when they would know she kept telling me 'check with us tomorrow' she kept hanging up the phone for the drive-through pharmacy as I was trying to explain why I couldn't just wait and check until tomorrow as my husband and I are doing an IVF cycle where everything is exceptionally time sensitive down to the minute literally and if they wouldn't have it I need to make other arrangements. Instead she couldn't be bothered to actually stop for a second and listen and gave me attitude the entire time. Zulu foxtrot golden. Zero f's given. I actually tried to go in the store to talk to a manager but of course the store manager wasn't present and I would've had to go through this miserable sorry excuse for a person in order to try to talk to the pharmacy manager. Walgreens's used to be decent but the store in particular really sucks they're actually worse than CVS and I didn't think I would ever say that anybody was worse than CVS. They send emails telling you your prescriptions are ready then you get there and they aren't read more

Main pharmacist guy here literally yelled at me and gave everyone my information and now the medication I've taken for 13 years (never been late-IS LATE for the FIRST time because of this bot . I'll sue if I get a seizure though ;) read more

If I could give them a negative zero I would. My advice is to avoid this pharmacy at all cost. They send out emails saying medication is ready then when you FINALLY make it to the drive thru window you get an unhelpful, undereducated, unprofessional tech that tell you sorry they are not ready it will be 20 minutes but you can not wait in drive thru, you have to park or wait in line all over again!!!! WOW... read more

Scheduled two appointments for two people for COVID booster shots back to back. There is just one lady at the pharmacy running back and forth between the drive thru and the counter, multiple cars and multiple customers standing in line. I have NO idea how they expect this person to single-handedly cater to all those customers AND to give two shots to two people who have appointments. I brought this up with the manager and she told me I can reschedule. That's NOT the point. I pointed out to her that she's overworking one employee who I'm supposed to trust to stick a needle in me? I don't think so. What is the point of making an appointment if THEY can't keep it? I walked out and went to Kaiser. Completely reckless and irresponsible of Walgreens. Never coming here again. read more

Not only is this store unable to keep the medication that I have been getting for two years in stock, now their pharmacy is randomly closed. every month when it is time to refill, they send me a notification letting me know they do not have the medication in stock and it will be a couple days for it to arrive. Now my medication is in stock, but they don't have a pharmacist to disperse it. I will not be using Walgreens in the future for medications, as they do not recognize the seriousness of timely access to medications. read more

Went to pick up pictures that I ordered through google photos app and the employee could not find them. After I verified again with my husband, he had to return to ask the employee to search again... employee did but it was a $28 order that could have gone to the trash. Be careful with the loses for not training staff in this area. read more

This is just a rating for the bathrooms. They are awful. A big chain store like this in a decent neighborhood should not ever be like this. Broken toilet paper holder no toilet paper and a roll of paper towels sitting on top of the holder. The floors were dirty as well as the urinal. One would expect better standards from a place like walgreens. read more

Walgreens - It probably shouldn't look like this - Cosmetics & Beauty Supply Near Me - Beaumont, California

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I guess this pharmacy is only helpful when Marissa is here. Aside from Marissa, the other pharmacy techs and pharmacist are all incompetent and rude! read more

This review is for the pharmacy. It is the worst pharmacy in town. I come here because of it's close proximity to my home. I've had multiple bad experiences in the drive-thru, as well as walking in. They will bombard you with calls and emails from their automated system letting you know your prescription is ready. Then when you come to pick it up, they will have no idea what you're talking about. read more

This is the worst pharmacy one could ever go to. As a healthcare provider I am familiar with clinical work flow and patient care... and I have to say this place is utterly atrocious! I've been coming to this pharmacy for the past two years to pick up my birth control and have to say that not one single time (in these past two years) did it take me less than three hours to get this simple preventative medication. I tried to cut him some slack because of Covid and stayed patient these past two years, but have come to a point where there is no excuse for this horrific service!! The front staff and techs are so incompetent and have poor customer service skills as well as poor people skills in general. Most of the time they stand there chatting while line builds up... for me, the day my medication is due when I come to pick up they never even order it.... so I typically have to come back three days after I should've started taking my birth control to see if it's even available. After 2 years of this crap I've decided Covid isn't an excuse and Walgreens in Beaumont absolutely sucks and I do not recommended! Rite Aid up the street is 1000 times better i've transitioned all my pharmaceutical needs to them and highly recommend everybody who reads this does so as well!! read more