The pharmacy here is top notch. They're always there and I've never waited more than 15 minutes for my prescriptions. The last time I went, it was literally less than 5 minutes for a new prescription.They're quick! They are even polite and helpful on the phone when I called with a question in the middle of the night. They're usually pretty well stocked but the only thing that freaks me out is that there's a guard at the door. I get scared for my safety as to him looking around around the store. I haven't used the drive thru but I do find that this is my go-to drug store because of its quick pharmacy. It's also close to Wawa and a few ways to get out of the parking lot. I always have gotten a space near the front of the store. read more

Absolutely DO NOT try and get urgent prescriptions filled here! It's been 40 HOURS (and counting!) since my antibiotic and antiviral prescriptions were called in and THEY STILL DON'T HAVE THEM READY! The ultimate private equity-owned experience. read more

Whoever the female is that answers the phone in the pharmacy needs to be fired. Her attitude is disgusting and her customer service skills are terrible. To hang up on a customer for trying to gain clarity about why a prescription goes from being filled to call the pharmacy is outrageous. My child has been without her medication for over a month cause these idiots can't get it right. read more

A rude pack of clowns in the pharmacy. Over 24 hours for prescription cough syrup. Never go here. You'd be over your cold by the time you get your medicine. read more

This Walgreens pharmacy is the actual worst. So poorly managed. The wait time to pick up meds is ridiculously long. Always a long line and slow service. I seriously hate this place read more

The Pharmacy at the Bear Walgreens needs improvement. I was told 20 minutes if I wait, 2.5 hours later (after asking), my prescriptions were ready. I felt bad for a lot of older folks who were there a second day after being told the same thing the day prior. They went from 3 open windows, down to one with a pharmacy line wrapping around the isles of the store. This is typical every time I go there for the last few years. The drive thru pharmacy has a line of cars wrapped around the building. All mobile order pick up spots were filled. This was from 5:50pm -8:30pm. Get the employees some help!!!!! read more

If you have a prescription, don't go there. They are extremely slow, the line always seems endless and feels that way too. I'm a senior and can't stand for too long. Whenever I can I use my mail order pharmacy. read more

If I could seriously rate this Walgreens a 0 I would give them a zero! Tell me why does it take an hour every time I come and pick up my prescriptions?? it takes you one second to ask for someone's birthdate less than a minute to walk to get the prescription and come back to the window and another 30 seconds to give someone their script! on topog that every single time I have called it's been over 30 minute and always more than three people ahead of me. How the hell is this possible? I would never recommend going to this place. I am switching out to CVS ASAP. read more

Never in my life have I waited so long in store & drive -thru if you need to pick up a prescription make sure you have nothing else to do that day because you surely will be waiting in line for at least three hours. Totally ridiculous. read more

It's pretty frustrating how much this Walgreens changes their hours. They say they're 24 hours but constantly come and waste my time and gas just to find out they're closed. This has happened to me many times now. Maybe don't advertise that you're a 24 hour Walgreens read more

Wish I could give it zero stars they close the store randomly at night because they choose not to work with customers even though there's three employees in the store one is a girl with bright red hair and then you have two younger adults with her and they're just goofing off rather than actually working but they lock the doors. Sign says 24hrs read more

Went here and they said the pharmacy was open nope closed. I give it, i is chrismas. But dont lie and say open .

Pharmacist was just completely rude!!! She sounded as if she didn't want to be there and rushed our conversation. I was unable to ask her any questions pertaining to my prescription. Just rude. I'm definitely switching my pharmacy. That was the last straw. read more

I have been going to this Walgreens for over 20 years. Even when it was called Happy Harrys I was satisfied and never complained. I sat in the drive-thru line from 950 to 1027. I get tonthe window to just pick up my blood pressure meds and the pharmacist did not say hello or can I help you. I got we are closed...sorry. . I said I have been waiting in this line and you should make customers waiting in line to fill a prescription pull around so people who are picking up can get their meds and go. The pharmacist did not care about me or my needs, just said sorry again. Sorry does not help me when I am picking up my meds. I was truly disappointed in the service I received tonight. What if the meds were needed in a critical situation, I would have been sent home to die. Not the type of Walgreens I want and I may need to go elsewhere. Area managers need to do surprise inspections during peak hours or be secret shoppers to see how this store operates. read more

I went to browse their hair products and was disappointed to find that all of their Black hair products have stickers on them that say electronically monitored for theft. Very few of their other hair products have this sticker. I've never seen this type of thing at other walgreens in the area. I will not be shopping at this location anymore. read more

THE WORST. Do not come here if you can help it. Went to med express.. Dr called in a script. My app said be ready by 7:20pm. I SAT IN THE LOT AND WAITED 1.5 hours for them to say oh sorry, I won't be ready til later!!! If they're behind that's fine.. just say something. Don't have people freaking waiting. Ridiculous. read more

Thank you for having decent prices on first aid! I came for the gauze and bandaids and got a nice bandage wrap and pack of large bandaids for under $6 read more

Since I wrote my previous Yelp review, I've found the pharmacy department at this store to be unbelievably incompetent and so I'm forced to revise my rating. First time we went, the pharmacy clerk insisted that the date of birth on the insurance was wrong and that we would have to pay full price on the prescription. No further explanation and no effort at figuring out what was wrong. She just kept saying the same thing over and over again, that the date of birth was incorrect. So we called the health insurance provider and of course, nothing was wrong at their end. The pharmacy clerk had simply screwed up somehow when accessing the insurance information. One trip wasted! Second time we went, the pharmacy clerk only filled one of the two medications. We called the doctor later and found out that she had indeed punched in both medications when sending the prescription to the pharmacy. The packer at the pharmacy was the one who screwed up. Two trips wasted! We can't wait to see how they'll screw up on the third visit, which we are planning for early March. Thank goodness none of the medications are life-or-death critical. If you value your time and gas money, avoid this pharmacy. read more

The pharmacy sucks. I needed a refill of a medication and they're usually out of stock. I was trying to beat having to sit in their long drive thru line in Friday. They told me yesterday that it was too early for a refill and that I would have to wait for today. I called early this morning and they said they would have it processed within a hour and a half. I go on the app and it was delayed. I called and the girl tells me they're out of stock. If I had driven over there and wasted my gas I would have been really pissed. I love the one pharmacist, Shawn, but the rest of the pharmacy personnel suck. They take their good old sweet time at the drive thru but I have a disability and can't stand for long periods of time. When I went to different pharmacies in Philly they were NEVER out of stock for my medication. I no longer work up there so I'm SOL. The stuff in the store is overpriced and isn't worth going in anyway. And whatever you're looking for is always out of stock. It's best just to go to CVS or Rite aid. read more

Great and nice employees. Love that the pharmacy is 24hours. Very useful for serious health issues that need refills ASAp like me with needing my inhaler for asthma. Only Negative is every time I shop im always all over the place n taking my time n always have employees walking by me all the time or lingering around like I'm going to steal... Very annoying & Is a big turn off with going here & I've had a few other Walgreens do the same n made me feel very uncomfortable :-/ read more

Walgreens - 24hour pharmacy & walgreens - Cosmetics & Beauty Supply Near Me - Bear, Delaware

This is the worst customer service I ever experienced and the worst part it's 24hrs. They always seem to have some type of employee issues that needs a little meeting at the front register. This is the type of location you should be able to pop in and out of. They never have enough staff to stock and help customers. This make you have to wait even when the store drama doesn't need 3 employees in a huddle. I hate this store but after 10 it's about the only thing open . read more

I have yet to find someone in the pharmacy that has any sense whatsoever. Every month I have to call (and wait on hold for 20 min) because there is always a problem. Pharmacist - There are no refills Me - Yes, there are. Pharmacist - Let me check. Oh, there are refills. My next option is to pick them up by waiting 45 minutes in the store or in the drive thru. Today, I am finally taking the next step in life. Switching to CVS. read more

I switched to this Walgreen's because it was closer to my new apartment. I have had nothing but problems. They have not filled prescriptions for eye drops, antibiotic, pain medication always claiming they never received the fax from Dr. office. On Sunday I reviewed a text message to automatically refill one of my prescriptions. I messaged to auto refill. Was informed by text they would contact Dr. for authorization and could pick up medication Monday anytime after 8 am. Waited Monday. Nothing. So I called the medication in to the auto system on Tuesday. No refill Tuesday. Wednesday morning I called auto system and was informed there was no prescription for me and none pending. I tried calling Pharmacy and was on hold 10 minutes, only for them to pick up and inform me to please hold. I'd had it by then. I called Walgreens customer service and spoke to a nice lady named Connie. I told her the problems I was having and that I would not be returning to this Walgreens. I called my old Walgreens in Middletown and within one hour this medication is filled and ready for pickup. Thumbs up Middletown. Thumbs down Bear read more

I will never understand why people still come here. Picking up a prescription for my nephew and the wait is going on 3 hours now. Ridiculous. This is why I switched to CVS. It's been years and still the same nonsense. Makes absolutely no sense to me. read more

Just left Walgreens in Bear,DE rt. 7 & 40 Was not very happy about the service, waiting for a prescription, as always, then the employee who waited on me was wearing a mask ( not even covering his nose ) pulled down with " the black fist logo on it " which I did not think was appropriate since he was working, so I asked him, what was the purpose of the mask with the logo, he got all defensive, ( first all I wanted was to be educated about the meaning, that logo is fifty years old, just wanted to understand if it meant what it did fifty years ago) why get defensive, do you not want to explain your meaning of wearing it. He, who was not wearing a name tag, yet had about 4 other things hanging around his neck showing his cause, Africa painted red,black and green for one, then he called the manager over and asked for the next customer, so I stepped to the side, waited for the manager who was on the phone, waited 2 -3 minutes, all the time I was there, he kept giving me the evil eye, whispering things I could not hear. Not very professional Walgreens read more

Slowest, most inneficiently run pharmacy in Delaware! Often, you have to wait more than 45 minutes even when your prescription is supposed to have already been filled! The employees are in no hurry. read more

We were told our order put in at 1 and came back at 6, waited in a 20 minute line to be told are order wasn't finished with rude customer service. Plus the bathrooms were disgusting with paper towels and toilet paper everywhere. This is not the first time this has happened to us. They also were not paying attention to us while we were talking to them. Would not recommend. read more

I have had numerous issues with this store. Had to go back two days in a row, because one of the prescriptions wasn't ready. While waiting in line, another person right behind me said they saw me there yesterday. It turned out that there were three people in the line, we waited a half hour. This is the second month in a row this store has had an issue. The pharmacist who is obviously busy, or the store manager, obviously don't really care about the customers waiting and worse having to come back. More concerning is how stupid they are in not recognizing that all this would be resolved if they didn't have half their customer coming back and standing in line multiple days because they can't get orders right or have them done. read more

Since the Walgreens near my house was closed, I have been forced to use the Walgreens on Pulaski Highway in Bear. I was a frequent visitor to the store for inside purchases but never had any need to use the pharmacy. Since the closing of the New Castle store, I have had to rely on the Bear store for prescriptions and, I have to say, the service is really bad. There are always lines inside the store at the pharmacy, and even longer lines at the drive thru. The first time I needed to get a prescription, it took two days to get it filled, and then several trips to the store because of the long wait times....this month was no exception...I even use the APP to confirm refills which I thought would save time, but it's not any faster once you have to deal with the store directly. The drive through should NOT be used to get prescriptions filled...it should be DROP OFF or PICK UP only...not sit in the car outside the window to wait for it. This level of service is insane...I had thought it was just because of the other store closing, but after looking at the reviews for the past year, I see it has ALWAYS been this bad...they should have closed THIS STORE and kept the other one open! Poor management & insufficient resources to service customers. Even calling in the complaint on the phone had me on hold for over 30 minutes! I will go to Rite Aid or CVS before I ever use Walgreens again. read more

This was the worst experience I've ever had with a pharmacy. After waiting in the phone queue for 10+ minutes, someone answered and put the phone down and I could hear them as they served customers. I was calling to deal with an emergency regarding an insulin prescription. So I was trapped. I ended up having to call the store manager from a second line, to get them to walk over and force someone to pick up the phone they put down. And then I was given the runaround by the pharmacist, who told me my doctor was wrong and my insurance company was lying to me, when the error was the pharmacy's error. Getting transferred to a manager, the phone just hung up after ringing non-stop for a few minutes. My insurance company then called. And was hung up on 3 times. This was an emergency too, for a medication that I can't go without. These people are negligent, rude and I would say if you value your health avoid this pharmacy at all costs. read more

If I could give zero stars, I would. I am taking my business elsewhere. They consistently have 2 hour wait times due to what they call "glitch" in system. Dropped script off, came back 90 minutes later to be told due to a glitch my script was not processed. DONE with this place. read more

Would be zero stars if possible. 24 hour pharmacy? Called and was on hold for 20 minutes. Hung up and drove 15 miles to the store arrived at 8:45 am. Two employees behind the pharmacy counter. One person on line checking out at the pharmacy counter. I had to endure the conversation about what time the employees left the day before before being acknowledged, about two minutes. Handed the prescription to the employee, who promptly(without looking at the prescription) asked if I would be coming back to pick the prescription up. There was nobody waiting and three cars in the parking lot. I asked how long. At least an hour was the reply. ( this is on 1/4/20, a Sunday morning) for a non opioid pain medication. To my knowledge, this is not a compounding pharmacy which i believe means all someone has to do is locate the medication, count out 20 pills, place them in a vial, place the vial in a bag, and accept my payment. An hour wait and another 30 miles in the car is unacceptable. I retrieved my script and left. Please dont waste your time at this location. To do so would promote poor service and in my humble opinion a P.O.S. company. read more

These people are the most incompetent people ever I spent 40$ in uber fees to get over there because they said they'd fill it 12:45 am only to be told that they couldn't fill it till 4 am because it was an insurance issue so me calling them an telling them I'd pick it up at 1245 am wasn't enough they had to send me there and a uber fee to boot. Plus every time I go there they treat me like a drug addict. My opinion don't go here read more

Ridiculous! My doctor electronically sent over two prescriptions for me on a Wednesday morning, around 10am. I know they're busy, so i waited until 4:00pm to pick it up. Well, they weren't ready! They told me to come back in two hours. Like really?! I will never go back. Rite aid filled my perscriptions in less than an hour. read more

Will NEVER EVER get a script filled at this location!!! Ridiculous wait time when my script was faxed over on a Wednesday evening at 8pm! Was told i needed a "script card" in order to fill my prescriptions! Unheard of as I've had my insurance for over 20 years and had script processed at this location earlier this year without a "script card" just getting home at 10pm... I knew I should of just had my script sent to Costco never a problem or issue there! Only decided to use their "24 hour convenient location" WHAT A JOKE! read more