Ann, the Pharmacist, is amazing! You can tell she really cares about you as a person, not just a customer. She has always gone above and beyond and deserves a 5 star shout out!! Thank you, Ann!! read more

The pharmacy employees @ this location have been top-tier but a super shout out to the team working this evening. Thank you so much. You guys are amazing. I appreciate your help. you are all stars. read more

Ann the pharmacist is about as rude and as dumb as they come. Not only that, she's arrogant enough to think it's her decision what medications patients can take. She has on more than one occasion refused to fill my RX, and twice has hung up on me. Her attitude and behavior are completely unacceptable and not caring or empathetic towards patients. She's the entire reason I am changing my pharmacy and never using Walgreens again, especially this location. What a child she is. read more

Waited an hour today behind 2 cars while trying to pick up a prescription. Sat at the window for another 15 minutes before anyone came to the window. Meanwhile 3 people inside got their prescriptions. Once they finally came to the window, it took about 2 minutes for my prescriptions to be ready. Also, I constantly get spammed with emails,phone calls and texts about my prescriptions and then when I go to pick up they often tell me that the prescription is delayed due to insurance reasons. Why does this happen so often? It's the same insurance, nothing has changed... read more

Clean, quiet, well-stocked with a pleasant staff that is genuinely helpful when you need assistance finding an item or fetching it from ceiling height. This store is convenient and easy to enter/exit from Slaughter with plenty of close-to-the-door parking. Hopefully, they'll do well enough in this location to one day become a 24 hour store. read more

Walgreens - Logo - Drugstores Near Me - Austin, Texas

Majority of the pharmacy staff is rude, slow, and very unapologetic for taking their time filling prescriptions. I literally got yelled at for being a day late for my flu shot by one of the pharmacist! The whole process of filling out paperwork again was unheard of. H-E-B NOW handles all my meds, the pharmacy staff is GREAT! read more

They say stupid is as stupid does and the workers at the pharmacy at this location sure are stupid. Got there at 1:28 pm and waited in line while they served one person ahead of me and one person at the drive-in window. When it came to my turn the stupid young lady tells me their closed for lunch break. Now I don't want to take anyone away from their lunch break, but how much effort would it have been to serve me and then take the lunch break. There were no other customers waiting. Another example of a stupid employee who obviously works for a stupid boss that values rules over customer satisfaction. I'm moving all my business to HEB which is just a close given the poor customer service I just received. Judging by the other one star comments, I'm not alone in my criticism here. Clearly no one is looking at these reviews as this pharmacy and its employees are poorly managed. I expected more from a national player like Walgreens. I guess that makes me stupid for expecting that and being a customer for more than 10 years. Bye bye Walgreens! read more

This place is a f***ing joke! They lied to me about my prescriptions only gave me 26 and told me to come back for the remaining 4. (This is a medicine I cannot go without) The bitchy pharmacist working that day yelled from back behind the counter and told me I don't have to fill it. I will write a negative review every week until they right their wrong! DO NOT GO HERE! read more

My husband and I came to this location for flu and Tdap shots at 5:30 PM on a Sunday, the clinic closes at 6 PM. We waited 10 minutes in line to be told by the 3 person pharmacy staff (they discussed turning us away right in front of customers) that it was too close to 6 PM to be seen. We were at the clinic 30 minutes before closing and were dismissed in the rudest way because the staff didn't want to go out of their way and help us close to closing time. I used to be a regular at this Walgreens and now will probably not return because of how poorly we were just treated. read more

Nothing particularly good or bad about this location. It's a typical Walgreens. A nice employees showed us where they hide the camera memory cards. The store is fairly decently laid out. Though I will say the check out boy seemed so disillusioned with his job barely going through the motions and forgot to include and item we'd wanted to buy so we had to go back in where he had found it on the floor. Not a huge deal but not fun having to go through a line twice. read more

I pulled through the drive through to ask the pharmacist if I could purchase Claritin D through the drive through. He told me no that I'd have to come in. I told him I'd be right in. Walked in one minute later and all stations were shut. I asked what time they closed to an associate and she said 6pm on Sundays. It was 6:01. read more

I love the staff at this Walgreens. This store is close to my house and they always have what I mean. The staff is friendly and helpful. And they were there for us throughout the pandemic. And I recommend this store to anyone who needs a run in and grab store. read more

this is the worst pharmacy i have ever been to!!!! manager on shift is natalie p. horrible horrible service!!!! never knew putting in insurance could be so difficult. not only unprofessional but rude!!!! corporate needs to get this store under control!!!! read more

Truly one of the worst pharmacies I have ever used. My insurance company forces me to use them. Otherwise, I would avoid like the plague. Slow service, lack of stock, terrible refill policies, the list is endless. Avoid this pharmacy unless you are forced to use it. read more

Good customer service. Adriana let me update all my balance rewards information with ease! Store is very well-lit, clean and great location! Two gentlemen also made my exchange very easy even though I didn't have the tags or receipt! They looked up my purchase through the balance rewards. I have been 4-7 in two weeks! read more

I think her name is Charlotte. She's awesome. Placed an untimely order for Father's Day and when I placed it, said it would be avail today. After I placed it, said Monday. Worried about not making it in time for Father's Day I called and spoke to Charlotte to see if they could help. She was super helpful and later called me back that they would have it ready today. Disaster averted and we get our photo gifts in time for Father's Day. Yay. Thank you Charlotte! read more

I've had nothing but trouble with this pharmacy since I've started with them a few months ago. The latest incident was today when they sent me to my prior location Who then told me that prescriptions were at this location. So I had to drive all the way back to pick them up. This is just the latest. Every time I've gone there has been an issue. I'm not sure what's going on at that location but they really need to clean house and bring some Competent pharmacist and pharmacy techs I'm bored there. read more

The pharmacy techs are rude, unprofessional and will lose your prescription. I recently switched over from CVS because of insurance and I have never had such difficulties. They lie about prices and say they gave my months supplies when I only received one. My insurance will now not cover it, i now have to pay out of pocket and they are calling me the liar. Similar situation with my dads diabetes medications and trying to make him pay $500 for a medication that is covered. They are awful and i am moving everything away from here. read more

My wife and I use this location from time to time for convenience. MY wife went in this week to purchase Sudafed to help her with her seasonal allergies. My wife walks up with two boxes of 24 tabs in her hands. "Sorry, I can't sell you these" the pharmacy clerk says.....ugh we ALWAYS buy two boxes. DEA thing and all she indicates. They she states "but I can sell you this one box with 96 tabs". WTF?...........now we can get our crystal meth thing on. Stupid policy especially since you have to give your ID to purchase it in the first place. read more

I don't know why some of the previous reviews are negative - my experience was always good at this Walgreens location, the pharmacy may be a bit slow, but overall- very clean, fast, great selection. Good job with helping customers in regards to questions and concerns. read more

This location is near my house and I'm there several times a week. The pharmacy has always helped with questions, and they are courteous and friendly when I get my flu shots. The rest of the staff is welcoming, friendly and chatty. I get what I need, pay & chat, and leave. The store is always clean. I don't mind paying for the convenience, especially during the pandemic. 5 stars across the board. read more

Still terrible. An old prescription was still at this location (I've switched everything else over to CVS). Absolutely horrific customer service. I tend to avoid places who think they're doing you a favor by 'allowing' you to be a customer. If you hate what you're doing so much, find a new job. I can't say I've encountered any pleasant pharmacy tech at this location. read more

Ok, so it's not like I'm always in the store, but I do pick up meds for my dad each month. Walgreens pharmacists (and team) has always been helpful and always accurately provides the meds that have been ordered. So there is a strong history of good customer service. The ante was upped recently by Billy. He greets me by name and I'm reminded of the soda fountain pharmacist who gave meds and treats when I was a wee child. Thanks Billy for the excellent service. read more

This Walgreens has a great cosmetic and perfume division as a very complete selection of skin care products. The staff is friendly and helpful. It reminds me of the old "five & dime" stores where the displays were fun to look at. At my last visit on Christmas Eve, a customer brought his new puppy in the store to show everyone. read more

I have had repeated troubles at this location. The pharmacy manager and pharmacist create a hostile environment for their employees and their customers. Worst customer service I've ever had at a pharmacy. They will lie to you when you tell them you've been sitting in line for five minutes before closing. They will lie and say the pharmacist didn't know about a prescription when it's there and you get a reminder to pick it up. They will send you to other locations even though their system shows it at their location. I've seen them yell at their staff loud enough that I could hear them out in the main store. Christy and Lisa are horrible and really should be fired at this point. I've spoken with Jared, the manager before and will be speaking to him again tomorrow about the latest debacle which means I am without medication again. I will probably file complaints against their licenses as well this time. they're condescending and rude. I will take my business to another pharmacy. No wonder there is no one there whenever I go. read more

This pharmacy is beyond bad. The employees of the pharmacy act like they would rather be doing anything besides helping you . I have shopped at this store since it opened and have never had a good experience in the pharmacy. It is a shame when you do not feel well or have just come from the doctor's office, to be treated with such a lack of compassion. The employees of this Walgreen's pharmacy need to put themselves in their customer's shoes. read more

Worst pharmacy in south Austin. They made me sit there because they double submitted the claim while my sick 3 year old that had to poop waiting in the car. 20 minutes of my life wasted. read more

What kind of a pharmacy doesn't carry douche or enema bags? Walgreens on Slaughter Lane, apparently. After discreetly inquiring as to the whereabouts of their hot water bottles, I was directed to a shelf at the back of the store. No attachments to be seen. Then on to the laxatives section, only to find some ridiculously tiny disposable bottles filled with salt solution. Nothing else. Then on to the feminine hygiene section to see if they had a douche bag instead. Nothing here either. Then I spent at least 20 minutes scouring the store for (a) a complete kit, or (b) a hose to attach to a hot water bottle. Nothing. I don't care what anybody says: 1) All drug stores should carry basic stuff like this IN the store, and not just on-line. When you need it, it's bloody EMERGENCY. 2) Any educated pharmacist should know that Fleet disposable enemas have very limited usefulness, and can actually be frigging dangerous! The average layman has no idea that the "saline" variety of these little horrors, instead of containing a soothing physiological saline solution, actually contain a hypertonic salt solution that causes you to involuntarily "bear down" with such violence that it could send someone with hemorrhoids to the hospital. 3) Nobody should have to ask where something like this is hidden - it should be right there in front of your eyes. read more

This is the slowest and most disorganized of all the Walgreens pharmacy dept.! Bee cave pharmacy is awesome and quick. This one... You can Always count on waiting forever. Hate getting my scripts here. Really stresses me out! The ONLY reason I come here is that I live so close. Think I'd actually be willing to drive to Wm Cannon for a change. :-( read more

Rating: pharmacy. Expect HIGH wait times. Current situation: 5 cars in drive through, 3 persons in line in the store, I'm on minute 14 in line. There are only 3 people working. It's not the employees fault; Walgreens needs to do better about hiring more pharmacy personnel. read more

Don't go to Walgreens often but when I needed that specific watch size battery for my bike speedometer this place filled the gap. My wife loves this place and its proximity. I can only rate it with a like. The staff were friendly and the store was clean and well stocked. What else needs to be said... read more

Dang....is it ME or is Walgreens expensive, yah I said it Expensive! Craziness, my drugstore make-up is cheaper at the grocery store, weird. read more

My photo order was screwed up and I had to come back in to have it fixed. Debra, the manager, helped a lot and fixed everything for me.

Can't say that I've had any negative experiences at this location, but nothing stands out to really write about. It's a pain in the ass to reach coming up from S. Brodie. read more

I came to this location lastnight.. An associate helped me get a print submitted, he said it would be ready at 8am.. I was grateful to have an associate help me to ensure my picture will be correct and ready for pick up. Today I get there at 11am! Since i needed this picture as part of my mothers day project.. Surely it would be ready by 11am!! Nope, the lady couldn't even find it in the system!! She didn't even find anything in the system that was processed the night before. I asked her if she could print it asap.. Then she said "well, the printer is down". Omg!!!?!?! Such a waste of time!! I have never been soo disappointed. read more

The pharmacy is ridiculously slow. Go anywhere else. They've always been short on people so just beware.

I'm irritated that I still go here. There have been one or two consistently kind and helpful techs at the pharmacy (either behind the counter or flu shot clinic), but otherwise they are often understaffed and unapologetic. I brushed it off that they would wait until I showed up at the counter to begin filling my prescription that they said would already be ready, but when they did that to my sick toddler it was too much. I called headed from doctor to pharmacy just before 5pm to ask if they could fill needed antibiotics while I waited since I was trying to get home with my child, and she told me to come back in an hour and a half to pick up (6:30pm - his bedtime is at 7). That made me nervous, but I told her I'd get someone there on time. So my husband rushed out the door at 6:25, I get the toddler ready, and I wait. HALF AN HOUR after they said it would be ready, my husband finally made it to the front of the line only to have them say, we'll fill that in 10-15 minutes. I was furious and tried to call them but was on hold for that whole time. We waited over two hours for a 10 minute prescription, while my toddler's fever continued to spike and he cried "I want medicine, I want to go to sleep" for 20 minutes past his bedtime. I really want to switch to a business that will take me seriously when I say I need something urgently, or at least have it ready when they say they will. I'm so angry at them, at myself, and for my toddler. I hope the meds kick in and he can get some rest now. read more

I now know why this store has such poor ratings.. I usually go to my Walgreens off escarpment and William cannon, but ran into this one to grab a quick drink... My 3 year old son had gotten a frosty across the street and dropped a couple drops by the photo/soda section. Had I known he dropped a COUPLE of drops on the floor, I would have immediately cleaned it up with a simple Kleenex. Next thing I heard was an older woman worker huffing and puffing to another co worker about some "ice cream "all over" the floor. It was not a lot...It was a few drops. After hearing her angry tone, I immediately turned around and apologized at leas a few times... louder each time because, since she never acknowledged me (as a customer) I assumed she couldn't hear me. I went then to check out as I could see she had it "under control" with a paper towel (or whatever she had) and I responded to the (very nice) check out lady that the other employee was very rude. She immediately apologized, but then the other woman walked up. So, as a mamma bear, I stated "you were very rude..." I said "I tried apologizing to you" then she curtly responded "yes, I heard you 3 times"... " but I was more concerned about someone slipping". #1. Are you kidding me?!?! You can't talk and at least acknowledge me WHILE you are wiping up The "HUGE" mess?!?! #2) I'm guessing she doesn't have kids the way she acted. The man behind me (who had a 2-3 year old) just smiled because he knew how ridiculous she was acting... and especially RUDE to a CUSTOMER!!!!! Never ever again will I go to that store. read more

I have to give a shout out to this location. Not only were they friendly and proficient. They all went above and beyond for my son. We have dual insurance and have been trying for 2 years to get the additional insurance to pick up co-pays (Medicaid) for my son. This place did it! After several other Austin Pharmacies could not! Thank you Billy! Billy is their Insurance Expert Pharmacist. We will continue our business with this location! read more

Probably the friendliest Walgreens in South Austin politeness goes a long way and it is much appreciated the good Folks at Walgreens will get you taken care of come on and meet these folks that work here read more