Difficult to get a rep on the phone for specific questions. Happens all the time at this location.

Walgreens continues to go downhill. Turnover of staff, insufficient staffing levels, pharmacies closing earlier with no advance notice, not honoring posted store hours, unable to recruit/retain pharmacists, being on hold for 30-40 minutes with a recording telling you there is one customer in front of you and then learning the pharmacy is actually closed. This used to be a respected corporation, no longer. I predict they will close their doors in 2026. Very sad.... read more

I find the staff very helpful, friendly and professional. I go atleast twice a week and it is always a positive experience. I do check out the people in the parking area to decide if I am going in or not. (But I do this everywhere in Albuquerque.) read more

Thank you to the sales associate who helped me today. I had been to two other places to get a passport photo. She helped me with respect and also helped me get my purchases to the car. read more

I've shopped this location for near 20 years. Great staff always. Lousy inventory problems creating too many empty shelves. Chronic problem. Frustrating when it becomes a waste of my time. read more

Came into Walgreens to get a few cosmetics. My friend and I were talking and this amazing girl name Melissa came over and asked if she could assist us,, She helped us better than when we go into department stores. This is now my new favorite cosmetic place she was awesome. Thank you read more

Went in for a quick item. The store was not busy but other than the person in the front there was no one to assist with finding something. Things seemed to be slightly different than other locations. I finally got what I needed and the person at the register was rude. read more

Walgreens has REALLY improved since the last time I wrote a review. The staff is ALWAYS courteous and nice, with a pleasant conversation when you get to the checkout. The pharmacy is amazing. I go there for my flu and Covid shots and they are better at giving those shots than anyone at my doctor's offices! They are also knowledgeable about all sorts of things. I also love it that they have groceries at this store. It really comes in handy, especially for a disabled older lady who has trouble negotiating busy aisles. There is only one problem and that is that I had to stop getting my prescriptions from them because 2 or 3 months in a row they were unable to fill my pain medication. If not for that, they would get 5 stars. I love my local Walgreens again. read more

Paid for photos online, showed the online receipt, photo person STILL charged me for the photos at the store. Argued with a wannabe manager. These people are idiots. The only reason I come to this Walgreens is because it's within walking distance to my house. Avoid at all costs. read more

This is a great pharmacy. The people working here are friendly and helpful. The service is consistently prompt.

Unsafe place to shop and the management will not have your back. Let me start by saying the pharmacy staff and most the cashiers are always great at this Walgreens. I have been using this same location for the last 28 years. It's my neighborhood pharmacy. There is a great selection of New Mexico local gear which i love. However I had a terrible experience with the management today. My wallet was stolen either from my jacket pocket or my purse. I am pretty sure I had an idea of which person in the store had taken it. I asked the manager to look at the footage to review what had happened. He first told me I could leave a number and he was too busy. So instead I called the cops because the nice ladies at the desk suggested they may be able to look at it. Once I called the cops, the manager went to review the video. He came back and let me know that from the pharmacy window I put my wallet in my pocket. I asked if he had cameras where the lady was who i thought took it and he said no just in the front of the store and pharmacy. When the police officer got there to take my report she was not allowed to view the footage without going to get a subpoena. So instead she ask him to view the front-of -store footage for the suspect. He said he was too busy with Valentines. I couldn't believe that he didn't want to try to help out a loyal customer more. It's not Walgreens fault my wallet was taken of course but they could show some compassion and at least try to help. I went back in and asked one more time for him to view the front of store footage for the woman. I was starting to give a brief description to the manager when he cut me off and said I'm sorry if this sounds insensitive but you just described everyone in the store. (The lady I was describing was short and older with mostly white salt and pepper mid length hair and a Frey sweatshirt on, not one person around me looked like this plus there was only a span of 10 minutes or so that she would have walked by the cameras). So I would say there are some sketchy people that hang out at this store and don't expect the management to help you out if you get in a bad situation with one. Very disappointed in the lack of care. I guess it's just corporations for or the manager had a bad day. Either way not the safest place to be and the management doesn't seem to care either way. read more

Worst pharmacy on the planet!! Will lie about when prescriptions are ready, give fake names over the phone, and completely ignore the drive up line!! read more

I have to say this is the worst pharmacy ever! They take forever just to get to you wether your in line or picking up thru the drive thru! Always messing up on my prescription's, What I mean by that is already twice when I went to pick them up they were missing one of them which was on list, So I'm confused how they were able to mess that up!? Then it came time again the next month to fill my scripts again this time I had a new script from my Dr. went to pick up and again was missing a script how do you manage to mess that one up when it was on new script? And again in two months same problem! I'm done! Not to mention lady in front of me was telling them she wanted al hers transferred because she was done getting hers messed up as well! read more

Receptionist and manager were rude. Don't tell me I'm wrong x10 before you have your info straight. No apology. Repeatedly bad experiences here. read more

Great place to shop. There is always what I need. Employees are friendly, productive and helpful. The pharmacy staff is always friendly, knowledgeable and quick to help! I feel bad for the staff having to deal with and hear the complaints about the transients and the construction! read more

Let me start by saying the pharmacy staff and most the cashiers are always great at this Walgreens. I have been using this same location for the last 28 years. It's my neighborhood pharmacy. There is a great selection of New Mexico local gear which i love. However I had a terrible experience with the management today. My wallet was stolen either from my jacket pocket or my purse. I am pretty sure I had an idea of which person in the store had taken it. I asked the manager to look at the footage to review what had happened. He first told me I could leave a number and he was too busy. So instead I called the cops because the nice ladies at the desk suggested they may be able to look at it. Once I called the cops, the manager went to review the video. He came back and let me know that from the pharmacy window I put my wallet in my pocket. I asked if he had cameras where the lady was who i thought took it and he said no just in the front of the store and pharmacy. When the police officer got there to take my report she was not allowed to view the footage without going to get a subpoena. So instead she ask he view the front of store footage for the suspect. He said he was too busy with Valentines. I couldn't believe that he didn't want to try to help out a loyal customer more. It's not Walgreens fault my wallet was taken of course but they could show some compassion and at least try to help. I went back in and asked one more time for him to view the front of store footage for the woman. I was starting to give a brief description to the manager when he cut me off and said I'm sorry if this sounds insensitive but you just described everyone in the store. So I would say there are some sketchy people that hang out at this store and don't expect the management to help you out if you get in a bad situation with one. Very disappointed in the lack of care. I guess it's just corporations for or the manager had a bad day. read more

Terrible terrible store. Apart from being on one of the worst corners of the city due to construction, the pharmacy employees seem to not have figured out a way or system to effectively handle their customer flow. Sometimes you can wait 10 to 15 minutes in the drive thru with just one car in front of you. Now I'm standing here and they can't find a medication they just called to say it was ready an hour ago. Store and regional managers, its time to earn your keep!!!! read more

The cashiers and pharmacists are helpful. The pharacist's helper--who I believe was an older woman based on her voice--was surly. It was pretty bad. read more

All walgreens stores some what random but this one takes the cake for most randomest in albuquerque need i say more!

Hokay so... This Walgreens closes early. Like maybe at 10pm, early!!! It really sucks because I live in old town which is essentially a food store desert. I'll want to stop by to get a soda or candy and lo and behold they are closed. I thought walgreens stays open 24 hours. Welp, not this jewel of a walgreens. So yeah, I've experienced much better!!!! read more

This Walgreens is great, staff is friendly and helpful both pharmacy and cashiers! I would recommend shopping here to anyone. Been coming here for years! read more

I love my local Walgreens. The staff is helpful and pleasant. The store is full of characters, which makes it interesting to shop there.

Longest. Lines. Ever. They never open up the second register. When I said something about it finally (on my 11th visit to the store), I was told that they had cut hours and there was nothing they could do about it. Mgr came up from the back to assist the clerk with something, then left and went back to back of store. She never even offered to open the second register even though the line was long. Spend your valuable time elsewhere. read more

This is the worst place i've ever been to. They have lousy service and refused to help me get my pictures. Three workers made eye contact with me and still chose to act as if i wasn't there. I'm not sorry to say i'll never be back to this establishment. And the workers were giving me shitty attitude after they finally accepted i wasn't leaving until i got my pictures. After i made my anger known, the worker was snobby and confrontational. read more

I frequently shop this convenient neighborhood Drugstore. The floors have recently been redone and they are redoing the ceiling. This has given it a makeover with a fresh, clean, look. The Pharmacy has drive thru service and the Pharmacist is very knowledgable about what products are carried at the store. She is a good professional consult with new prescribed medication. The staff is very friendly and helpful. I never have to wait very long in line to check out. My only complaints are the transient people who hang out in the parking lot at all hours. I sometimes find their strategy to ask for money aggressive and intimidating. Also, there are often carts blocking the sidewalk making the sidewalk not wheelchair accessible. I often have to roll in the parking lot to get in the store and that makes me feel vulnerable. read more

Great place to get mugged. This store is dirty and the staff is rude. You'll wait forever for the pharmacy as well.

So this store said it closes at 10:00 pm well apparently that means 9:50 pm or earlier if you're the manager. They just lost 10 customers after they turned me away since their website says 10:00 pm and not 9:50 pm. The manager wanted to close early so they could leave at 10... The manager was also rude about saying they were closed. Won't be going back. Wish I didn't have to even give one star. read more

I'm always greeted when I walk into this store! The staff are friendly & helpful. Conveniently located, definitely recommend this Walgreens!! read more

Everybody at the store was friendly and very helpful. Store was fully stocked and fast checkout.