your customer service people are horrible. very arrogant and non helpful. Glad we have choices.read more

I pay my bill and they disconnect my service. Bill was paid 5 days ago but they still say that I…read moreowe. No service for past due payment for 5 days, which was paid. I can't get thru over phone or chat, 2 hour wait time.

Jared did a great job quik and friendly. Starlink is WOW. Verizon was a piece of S**t.read more

Leo at Graves Satellite is a true professional. Very helpful and knowledgeable! He took over 30…read moreminutes out of his day to consult with me and what would normally have been a for fee service, he said it's on the house. I will need to come back to have some service done, and Leo will definitely be getting my business.

Customer Beware: Before signing a contract with BTC, I strongly encourage you to explore other…read moreproviders. If you cancel your service for any reason--even if you're moving to an area where BTC does not offer service--you may be charged a $200 High-Speed Internet cancellation fee and a $148 installation charge. In my experience, there was no willingness to discuss or negotiate these fees. My interactions with customer service during the cancellation process were disappointing. I found the representatives to be unhelpful, and my email communications regarding the charges did not lead to a satisfactory resolution. What I find most concerning is being charged an installation fee after canceling service, particularly when that same installation would typically be charged to a new customer. This approach feels unfair and reflects poor customer service. Based on my experience, I cannot recommend BTC. I encourage prospective customers to carefully review the service agreement, understand all cancellation terms, and compare other internet providers before making a decision.

Customer Beware: Before signing a contract with BTC, I strongly encourage you to explore other…read moreproviders. If you cancel your service for any reason--even if you're moving to an area where BTC does not offer service--you may be charged a $200 High-Speed Internet cancellation fee and a $148 installation charge. In my experience, there was no willingness to discuss or negotiate these fees. My interactions with customer service during the cancellation process were disappointing. I found the representatives to be unhelpful, and my email communications regarding the charges did not lead to a satisfactory resolution. What I find most concerning is being charged an installation fee after canceling service, particularly when that same installation would typically be charged to a new customer. This approach feels unfair and reflects poor customer service. Based on my experience, I cannot recommend BTC. I encourage prospective customers to carefully review the service agreement, understand all cancellation terms, and compare other internet providers before making a decision.

They showed up within 4 hours after being contacted. The electrician was polite, efficient and…read morecleaned up the worksite. Highly recommend

From the owner: Holtz Electric, Inc., based in Bartlesville, Oklahoma, is a trusted electrical, telecommunications,…read moreand structured cabling contractor serving commercial, industrial, and residential clients across the region. With decades of experience, Holtz acts as a one-stop shop for electrical and technology solutions, including audio and video systems, structured cabling, business telephone systems, security installations, and a full range of electrical services. From installing VOIP phone systems for financial institutions to high-speed data transport systems for hospitals and complete LED lighting packages for dealerships, Holtz Electric delivers reliable, high-quality results. Known for professional service, attention to detail, and getting the job done right the first time, our team is committed to safety, efficiency, and long-term client relationships on every project.

I have found that the cell and internet service is second to none. The quality of the phones is…read moregood. Our local store offers knowledgeable and helpful staff and I never feel pressured .. they seek to fill a customer's perceived needs. I have had nothing but great service locally. The longer waits in the store are often due to customers unsure what they want, and their expectations greater than their wallet.

I used to be an AT&T customer, the worst customer service at the highest prices ever !!!…read moreA friend recommended that I switch to T-Mobile , and I must say I've been thrilled with the service both in store and over the phone.Ijust got off the phone with Kia (126703) she was so professional , friendly, and extremely knowledgeable, Once again I really do love T-Mobile they take the time to see you as a person not a number very important during these turbulent times

I would give zero stars if I could. This company and their customer service do nothing but lie and…read moremisinform you. All these hidden one time charges and "I can walk you through the pdf" and rudely "as I just explained the pdf has this" no Kevin I'm not the incompetent one! I know how to read and listen! Everything is an add on for their mistakes. There used to be a loyalty department that cared and would do the right thing. Being a loyal customer for years no longer matters but they will tell you every lie about other companies like Spectrum, Verizon and Charter to stay with their service. The few positive reviews I'm seeing are probably employees being paid to do them. Do yourself a favor and look the other way! And when you get the surveys on your representative make sure you do them because that affects their raise and bonus and they don't deserve

service requested - i've had home internet service at the house where i'm staying for the entire…read moremonth of april, the first few days of may, and some time before that. quality - the service is of an excellent quality. i've experienced little to no buffering in the aforementioned service period, including with use of phone internet in the radius of the back and front lawns at the house. the devices i've used with the internet service include a google chromebook laptop and figgers communication cell phone, both of which operate with similar speed on the home internet wi-fi. value - the cost is really affordable, considering the quality of service.