Great work by Mason's Plumbing to repair a toilet leak. We've used Mason's several times over the…read moreyears and their plumbers are always top notch. They know their stuff and they do it well! We always go back to Mason's Plumbing for any plumbing need!

Mason's Plumbing in Bartlesville, OK have gone above and beyond to ensure we got water back on as…read morefast as possible. My ONLY complaint is that the guy who was on overtime on Friday evening did not clean up the mess he had to make to find the leak and diagnose it. I got over that quickly!

Maston's responded immediately to our need. Konnor was a delight to work with and laid out clear…read moreoptions to resolve our issue. He is highly skilled, took time to answer all our questions, and is a definite asset to this company. We give Konnor 5 stars and wholeheartedly recommend Maston's.

First of all they did the estimate, $69. That was OK But, the most important job I wanted done was…read moreestimated at $895. I felt that was too much as I had the similar job done by another Co. 2 years ago. The job at that time was around $150. I know prices have risen but, not that much. I decided to get my tools out and try it myself...I hate plumbing. The total parts were $56 and 1.5 hours of my time! I guess I owe myself $839. Thank me very much.

On Jan 26 2022 I had C&M Plumbing come to my home to switch out an old gas log for a new one. I had…read morethe new gas log as I had purchased it at Lowes. C&M got to my home at 12:01 switched out the log and presented me with a $289 bill at 12:25! I tried to reason with the plumber but he said "it is what it is"! WTH! $289 is simply to much to pay for a 25 min job! I feel ripped off!

I had one of two water heaters (12+years old) start leaking enough to drown my pilot light. Cold…read moreshowers suck! Anyway on advice from a friend I called Chris at C&M Plumbing on a Monday morning at opening time. He came out immediately and assessed my issue in seconds. He then made a few calls putting off the mornings appointments so he could tend to my problem. That included getting an AC friend to come ASAP as well to move furnace and cooling parts to get my old unit out. I had to work nights so I went to bed and awoke with a brand new unit which is amazing with tons of hot water and no more cold showers. But, the weird thing is I've never met him before and he moved mountains to complete my job. Simply amazing service and I would recommend to anyone in my area. Thanks Chris!

First, let me say -- DO NOT USE ROTO-ROOTER BARTLESVILLE! Their customer service is the worst and…read moreyou'll be left with a mess. I had a clog and a small pipe leak in the spare bath sink (that I've since learned was a pressure leak caused by the clog). I called Roto-Rooter because everyone said they were great and another friend said she used them for all her plumbing needs. When John got here at 3:41 PM, I showed him everything and he told me they don't do leaks. That should have been my first red flag. I said the website said they did and a friend used them regularly for her rentals. He said many offices do, but his doesn't. Red flag. So he started working on the clog. Had me flushing toilets, running water, etc. The clog was tougher than expected so another guy came out and they finally finished at 5:21 PM. Here's where it all went wrong but I didn't know that until I walked into my bathroom at 7:30 PM, barefoot, and stepped on my beautiful carpet soaked with nasty sewer water. I spent all weekend trying to get the mess cleaned up. I ran my shop-vac three times, stomped on towels, spread baking soda, scrubbed the carpet, ran the shop-vac again. Still gross and reeking of sewer. I called their office manager, Kayla, and our 12 minute conversation was tantamount to, well, let me just say I've had more meaningful conversations with slugs. Kayla said my bathroom flooded because of a bad wax ring and it was my fault and my responsibility. I told her it happened in both bathrooms, so she said it was a bad wax ring in both bathrooms. I informed her the half bath was a brand new wax ring since it was recently remodeled and she responded with saying they did their job clearing the clog and anything beyond that is my fault and responsibility, despite the fact they ruined my bathroom carpet and floor. I told her the water wasn't there until the second person showed up. So something he did had to have caused the overflow. They said the second person was in there less than a minute. I told her I have security cam footage showing differently. Then they said he was in there less than 10 minutes and he said he didn't touch anything in my bathroom. That's another lie. He removed my tank lid for whatever reason (to pull up the ball so nasty water would stop overflowing?) and put everything on the floor. That's where I found my stuff at 7:30 when I discovered my sopping wet carpet. I was told I could call a local carpet company and have them clean my carpets at MY expense, that they aren't responsible. When I asked if they're responsible for damage at a client's location, Kayla reiterated the fact I had a clog, now I don't, and they did their job. She told me repeatedly she had called corporate and they would back her up. I told her I'd never use them again and I would let everyone I know how poor their customer service was. Kayla called me back 30 minutes later and said she spoke to the owner, Denzel, and he said they weren't responsible. Funny, she told me earlier she'd already spoken to the owner AND corporate, so why call me back to say it again?! Why call me back at all if everything she told me the first time was true and they had no intention of accepting responsibility for what they did to my bathroom floor? Bunch of liars and incompetent people!!! I told her to not call me again. I already filled out a BBB report against them and will never use Roto-Rooter Bartlesville again.

Jon called before coming over, was polite and efficient. He was able to find the clog then made…read moresure to run our washer to double check no water backing up. The price was great for his hard work! will definitely call again if need help.

The second time we had an emergency the day after a holiday and Gary saved the day again. He and…read moreStarla were both professional and wonderful to work with. He knew exactly what was wrong and how to fix it. SO GRATEFUL for this company and I highly recommend them.

So glad I found Gary when I had a plumbing issue. Started…read moreout with a leaky faucet in an upstairs bathroom. Gary came out and gave it a look, and we determined the smart thing to do would be to just replace the valve which meant buying a new fixture as well. It took The Wife a little while to land on one, but once we had it, Gary came back out and did the replacement. Worth mentioning that Gary did not initially charge me for the first visit... but we squared up on the install. Gary is the real deal... an old school craftsman who knows all the tricks to getting the job done right without cutting corners, not to mention having a wicked sense of humor. Very ethical in his work practices and really competitive on pricing. He's now my go-to guy for plumbing needs

We just had our HVAC unit upgraded and we are thrilled with it. The two teams that did the install…read morewere courteous and professional. They had to deal with very tight spaces and didn't miss a beat. I was very impressed. Special shout out to Gabriel Perdon. His knowledge and professionalism was the reason we chose to buy from Airco. Great job everyone!!

I had an annual subscription (not just a monthly) with AirCo for my property in midtown. The…read moreproperty was sold in late July. I called the day the subscription renewed, explained the situation, and asked them to reverse the charge. The agent said they'd contact the dept. that handles this, give them my info, and get back to me. No one ever did. I put all of it in writing. No response. The subscription cost 269$ And, again, I never used it, can't use it and no longer own the home. My only recourse at this point is to contact the State of OK Attorney General's office and file a complaint. I am disappointed in AirCo.

This company will mislead you of the work they are capable of completing. I had a gas leak issue,…read moreand they said they would be able to handle the job, getting the pressure test and getting an inspector out. At the end, they changed what they said, and said they actually couldn't do that. I had to hire an entirely different plumbing company to come and complete the job properly. I am out thousands now due to this company not being upfront. One of the areas they "fixed" is actually still leaking gas. I would NOT trust this company with anything. They will 100% take your money knowing they are unable to take care of the repairs needed to properly complete the job. ​

BEWARE OF HIRING THIS COMPANY FOR WASHING MACHINE REPAIR…read more I hired this company for a problem with my washing machine not draining. Devin came out, did not check out the machine, just took a picture of the bar code, said it was the drain pump. Said it would be $204.00, would order part, come back out when he received it. Didn't hear anything from him. I called, left text several times. Finally got a call back and once again it took him about a week to come back out. Installed, took my $204.00 that he said I owed and left without checking to see if it was the issue. When I did a rinse cycle, it still didn't drain, I was able to get ahold of him and he came back. Said the pump he installed was faulty. Took it off, said he would return this pump and get a new one. Once again had to wait another week. Had to call, text to get him to call back. Said he would be out in about a week! Of course something came up and I had to leave. I tried calling, couldn't get ahold of him, so I text and told him I would be gone for a short time if he showed up. He did, rang the doorbell then left. Of course called me when he left. So, I had to call, text several times to get him. Once again, he put me off 2 weeks! He didn't seem the least bit concerned my washer had been down for 3 weeks waiting on him. At this point I was done with him not calling back, putting me off so I tried to get my money back. He said I signed a "no return" agreement which I never saw. This experience involved: Poor communication Missed and vague appointments Misdiagnosis A repair that did not fix the problem Refusal to issue a refund. I would strongly advise others to look elsewhere for appliance repair.

MGB Plumbing was contracted to do a job for several sewer taps. The owner Mike took down trees and…read moreother things without asking the property owners. He left the clients yards in disarray and when asked if he was going to assist in the mess he had left he stated" Only if you pay me $100/hour to clean it up". While at home during lunch I overheard him repeatedly cursing. This is definitely not a company I would recommend to anyone or have return to my house.

From the owner: MGB offers plumbing, heating, air conditioning, water heating, electronic leak detection w/ video…read moreinspection, ventilation systems and more. With over 35 years of experience, we provide quality workmanship and reliable service