I was to have 36 physical therapy visits. I have done 21/2…read more Today while getting treatment, one of the employees was coughing constantly very loudly. When I was moved closer to her for another treatment, I asked her to leave because her coughing was spreading germs all over the place. She made a sarcastic remark. I immediately left, went to the front desk and canceled the rest of my 36 appointments. A business that lets sick employees amongst its customers, many elderly, should be avoided. BTW, the treatments I received were great by the therapists.

I have worked with talented Physical Therapists with the aid of trained Therapy Dogs helping…read morepatients with certain needs. I have worked with a number of talented trainers. However, OPT on Ligon Mill Road in Wake Forest tops them all! Olivier and his staff were recommended to me through a home PT after a full knee replacement. Adding to this surgery were complications from Vertigo as well the right knee in the same shape as the pre surgery left knee was. My appts have been on time, positive mental attitudes from all staff members, along with just the most friendly professionals, and very knowledgable. Full knee replacements can take a lot of time, patience and work. Having such trained pros helping us to recover, heal and strengthen without overdoing it - makes all the difference! I know what I am going to be going into with another full knee replacement coming up, but with the care of OPT I am ready to schedule the next. Thank you all for the incredible first rate patient help you give all your clients!

Largest private physician owned Orthopaedic practice. All physicians are fellowship trained and…read moreboard certified. I was able to get an appointment on the same day I called. Customer service was excellent and the physician was kind, listen to my concerns and suggested a conservative treatment plan over having surgery. Office was clean and everyone was professional.

I was in a minor fender bender that landed me w some major neck problems. I started going to…read moreBreakthrough when I lived in Cary and when I moved to Rolesville in OCt I needed a place closer. I was excited that Breakthrough Physical Therapy had multiple locations. I love the Wake Forest location and the therapist that has been seeing me, Hameera. She is amazing at what she does and has such a calm and professional demeanor I can't say enough good things about her and the staff at this location!

I want to share my experience to help other patients avoid unexpected costs when visiting…read moreEmergOrtho. Please take the time to stop and carefully read anything you are asked to sign in their office. During my visit to the Raleigh urgent care location, I was provided with an arm brace without being clearly informed that it would cost nearly $200. I later discovered that a similar brace could have been purchased online for under $25. I was not given the opportunity to decline or explore more affordable options. Additionally, if you are paying out of pocket, make sure to get your quoted price in writing. At the Wake Forest location, I called ahead and was given a price for my follow-up visit. I paid that exact amount at the appointment, but was later billed an additional $25 with no prior notice or explanation. To make matters worse, attempts to resolve this issue were unsuccessful. The manager never returned my calls or responded to my email. Overall, if you must, I strongly encourage patients to ask detailed questions, request written cost estimates, and fully understand and question any documents before signing to avoid unexpected charges.

I've had a torn shoulder rotator for 6 months. After injections, medications, another injection for…read moreMRI, appointment after appointment all in the end to be told I can't have surgery unless I quit smoking for 6 weeks, perfectly, no slip-ups, absolutely not a single smoke and they will drug test to find out if I cheat. Is this a smoking cessation business or orthopedic office? Yes, I know smoking is bad and not the best for healing but mind your business. There is no way I can succeed at quitting smoking if I have to focus on doing it for 6 weeks total and not just one day at a a time, plus, I was told after the 6 weeks I may schedule an appointment so we can talk about scheduling the surgery for who knows when... What?? So maybe 6 weeks + 6 weeks or whatever. Figure out what business you are in. Set up to fail.

I recently decided to join Rex Wellness because of their aquatic center. I had been a member of…read morethe Y but got tired of having to compete with the toddlers and their parents... or worse, the kids who were not supervised at all. I like Rex much better (so far) than the Y because it has 3 different pools (lap swimming, physical therapy and HOT TUB!). I don't have to worry about competing with kids or teenagers ... just the opposite, I'm probably one of the younger people here and that is saying something since I'm over 50! I also like the fact that when you join, you can go to any club you like -- you aren't just limited to the one closest to you. Since I'm right smack dab in between Knightdale and Wakefield, that gives me more options. Wakefield has a bigger Hot Tub than Knightdale. Flipside, Wakefield seems to be busier. Both locations have built in combination locks which can be a bit confusing -- whenever I've been there, someone is constantly getting locked out and last night I got locked out... they operate differently at both locations so it can be a bit confusing. The lap pool isn't as large as the Y and it usually has large aqua aerobics classes going so if you REALLY want to swim laps, then this may not be the place for you. Also, the lap pool doesn't have a deep end -- deepest depth is 4.5 to 5 feet depending on location. I do wish it was a bit deeper because I like to tread water in the deep end but again, not having to deal with hyper teenagers makes it worth it to me. RexWellness pools do not have lifeguards so you really have to know your own limitations and look out for yourself -- especially if you are going when there aren't many people there. The workout space is large and when I go there even at peak time, there is plenty of equipment. Deducting one star because the swimsuit dryer has been out of order for quite some time and the showers are TEENY TINY... also wish they would stay open until 10. One other note: Everything I had read said that the pools were saline based and not chlorine... that must have changed because pools at both centers are most definitely chlorine-based. There is a 99 dollar fee to join but they do have frequent (unannounced) specials where that is waived. They expect the next one to be around September timeframe (I guess as the weather cools down and it is safe to venture outside again without the risk of heat stroke!) Yes, you can pay 10 bucks a month for Planet Fitness (and I have)... but every time I climb in the pool and hot tub, I think "this is the best 52 bucks I have ever spent!" It is truly like being able to take a vacation every day.

My wife and I belonged here for several years, but it has closed. We really miss it because we live…read morein Wakefield. The members were mainly a more senior crowd of which we are a part.