Prior to my appointment, I was texted reminders and confirmations regarding my appointment. There…read moreis plenty of parking located outside of this business. I was told to arrive 15 minutes prior to my appointment to fill out paperwork. As I was getting ready to walk in about 20 minutes prior to my appointment, an employee called to ask if I was still coming. I told her I was in the lot and getting ready to walk in. The clerk that checked me in was pleasant. The nurse that did my initial intake was friendly and helpful. The lab tech was also kind and helpful. My new doctor was kind and listened to my concerns. She asked questions to make sure that she understood everything that was documented. I'm looking forward to future visits at this office.

Friendly staff, primary care is great Dr. listens to your concerns and makes you feel comfortable…read more They actually love there job and it shows.

Can't say enough good thing about the practice. Very timely on appointments. The maximum wait time…read moreis less than 5 minutes. Friendly staff that makes you feel important. Dr. Harris takes his time to explain the course of action and never feel rushed. I moved an hour away, but well worth the drive to get quality medical care.

Sadly, I have decided to stop using this practice. I very much like Dr. Stephen Peterson, my…read moreprimary care physician from this practice, but I have now had 3 separate issues with their billing department. 1. I was charged for a full 30+ minute visit ($255) for what was actually a virtual Covid diagnosis call, which should have been something like $25 as advertised at their office. This happened 10 months ago and I am still getting the run around from their billing department. I spoke to someone months ago who said she was looking into it and has never called me back. Their outgoing voice mail says they will return voice messages within 24 hours. They have not once called me back after 3 or 4 follow-up inquiries. 2. They charge a higher amount for 30 minutes-or-less visit, as they do for a 31-to-40 minute visit. If I schedule a 30 minute visit, and it happens to go over by a minute or two, I don't think it's my responsibility to watch the clock. I find it dishonest to let the appointment run over and then charge me more. The efficiency of the office flow should be on them, not the patient. I am not a difficult patient who sticks around and asks multiple extra questions. This happened on a different office visit than the Covid call mentioned above. Strike 2. 3. I just got charged a $25 appointment cancelation fee for a recent appointment I had to miss due to showing Covid symptoms. From my point of view, I didn't cancel the appointment -- they did! Of course, no once answers when you try to call and discuss (see point 1). 3 strikes, time to move on to someone else.

What happened to me at Duke Primary Care on Leesville Road yesterday was traumatic, negligent, and…read morecompletely unacceptable. I am now physically injured, emotionally shaken, and walking around with my arm looking like I have track marks -- all because of the incompetence and unprofessionalism of their staff. I arrived for my scheduled blood draw at 8:35 a.m. and was left sitting for nearly ten minutes with no communication. When I knocked on the lab door, I found the lab worker FaceTiming her boyfriend while on the clock. She admitted she was on FaceTime. When I asked why she was on a personal call instead of doing her job, she told me I would not be getting my blood drawn and instructed me to leave the building. Two non‑lab employees were then sent to draw my blood. They were not trained for that job, and as a result, they did not collect the correct vials or the right number of vials needed for my pre‑operative testing. This mistake has now delayed two medically necessary surgeries by at least another week. I am sick, vomiting, and dealing with severe reflux -- and this delay is directly due to their failure. Later that evening, the doctor called me. She did not apologize, did not ask how I was, and did not acknowledge the trauma of the morning. Instead, she attempted to reprimand me -- until I refused to allow it. The only reason I wasn't retraumatized a second time was because I stopped her from talking down to me. I had to ask her three separate times what was wrong with my blood work before she finally admitted the truth: the two employees she sent weren't responsible for that job and didn't know which tubes were required. This morning, my arm looks bruised, swollen, and discolored, with visible marks that resemble track marks. I will have to walk around like this for the next week and a half because of their negligence. I am escalating this situation as high as I possibly can -- because no patient should ever be treated this way, ignored, lied to, or physically harmed by untrained staff. Attached is a photo of my arm taken this morning. It shows the physical evidence of what happens when a medical facility allows unqualified employees to perform procedures they are not trained for. This is not just unprofessional -- it's unsafe.

I've been coming to DPC Leesville to see Dr. May for primary care since 2021…read more Dr. May is an excellent primary care provide. She is always kind, patient, and very thorough. She takes the time to listen to all your concerns. She incorporates a holistic approach to her medical practice and recommends natural remedies in addition to prescription medication when needed. The office staff are friendly, polite, and professional. The lab technicians are skilled and I've never had any issues getting my blood drawn.

Everything at Emerge Ortho is first class. Dr. Gilbert is an outstanding caring, empathetic, good…read morelistener, demand for high quality and safety, first class hip and knee orthopedic surgeon. He is my angel, saviour, and model medical professional. The staff from front desk to checkout were friendly, well trained and professional. I had two hip replacements by Dr. Gilbert that significantly improved my quality of life and eliminated my severe pain.

I had back surgery in February with dr Idler! It was successful and this Doctor is awesome!read more

After one year of shoulder pain I contacted the office and was given a next day appointment with…read moreDr. Nelson. The check in process was fast and efficient. X rays were taken and the subsequent exam seemed through. I was given the stages we would progress through. I was treated like a valued client, the doctor was knowledgeable. Now to I wait to see if the first treatment was effective. Overall a positive experience.

I was referred to Dr. Reinke by my UNC Health Primary Care Physician. I had been going to Dr…read more Rosenblum but he retired. I have severe arthritis in both knees. Everyone one here was friendly, nice, good listeners, and professional. I pre-checked in using My Chart. When I arrived, check in was very easy. I was called by Alyssa, Dr. Reinke's Physicians Assistant. She interviewed me. Afterwards, Dr. Reinke examined my knees. EmergeOrtho had sent over my x-rays from about a year ago. We reviewed those and he explained the scope of my condition based on the X-rays, his questioning, and his examination. He is a very good listener and made me feel very comfortable in his care. He prescribed and new medication and set me up for gel shots. I will return when the gel shots are approved.

This review is for Joseph Falsone, MD and NC Heart And Vascular in the Medical Office Building…read morewithin the Rex Hospital Complex. between the Heart & Vascular Hospital and the Emergency Department. Almost all of my physicians are within the UNC Health network, which I find extremely helpful. The MyChart app makes it easy to manage appointments, communicate with my providers, review test results, and keep track of my healthcare. I am on Medicare with a Mutual of Omaha Supplement, and the system has worked very well for me. Dr. Falsone and the entire NC Heart and Vascular team have always been knowledgeable, professional, courteous, friendly, and genuinely caring. I see him for my annual cardiology checkups and have also undergone a stress test at this office. Every visit has been efficient and reassuring. What I appreciate most is the excellent coordination between Dr. Falsone, my cardiologist, and Dr. Williams, my primary care physician. Their communication and shared access to my medical records through UNC Health give me confidence that my care is well coordinated and that everyone is working together for my long-term health.

UNC Rex is my trusted medical provider and hospital in my community. Today I visited the Women's…read moreWake Radiology UNC Health Rex Raleigh Breast Care Center for an annual mammogram. Caroline was wonderful assisting with registration. She contacted me the Friday before my appointment to make sure all of my paperwork was accurate. I scheduled my appointment using the My Chart App and she followed up after. This office is located conveniently in the 3100 medical park. My daughter sees her PCP here. Plenty of parking and easy to access when entered the lot on Duraleigh Rd. Once I arrived for my early morning appointment she assisted with scanning my insurance card and getting me checked in. Cindy came out immediately and brought me over to the beautiful changing room. This office is so organized and modern. Lovely. I chose a pink gown and headed into the radiology room. Cindy walked me through positioning my breasts for accurate imaging. This can make you nervous, but I was out of the room in less than 10 minutes and survived ! Cindy was very pleasant and made me feel at ease. I highly recommended this office. They offer professional bedside manner and etiquette.

Now, if you have very comprehensive coverage, you'd want to go elsewhere, as Tremont Medical Center…read moreis more for people either without health insurance, or the lower-end plans. (You will be paying out of pocket!) You don't need an appointment, but can make one if you want. I got a mean splinter almost right through my toe and knew I couldn't get it out myself. Doctor Tope and the Nurses/office staff were all very friendly and accommodating. They even asked if I wanted to take the splinter home as a keepsake, ha! The doc said that there was no way I could have removed it myself, as he had to make an incision, which made me feel much better about going to urgent care over a splinter. (My dignity is still intact!) My wait time was only about 15 minutes (due to my own paperwork). They were able to get me generic prescriptions, which was very much appreciated, and were very knowledgeable with wound care and took the time to answer any questions. We all hate getting sick, so I won't say that I had a blast at Tremont. I will say, however, that for an urgent care, they are probably the best in Raleigh.

I didn't know Urgent Care clinics could be like this! I've always had pretty bad experiences with…read moreUrgent Cares- long waits, tired & impatient staff, cursory communication from the PA, etc. Everyone at Tremont was efficient, friendly, and caring. I only waited for about 15 minutes to be seen, and left feeling extremely cared for. Dr. Tope took time to answer my questions and never showed impatience or scorn about anything I said or asked (which frequently happens to me with most doctors). The nurses were friendly and explained everything to me and made me feel at ease with shots, etc. They don't take insurance, but you can pay with an HSA or flex-spending card (there is one exception that I don't remember so I would call first to find out if they take your card). Very happy with this place- it's the only Urgent Care I'll use from here on out!