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Waite Park Post Office

1.0 (1 review)

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3 months ago

Never got the product showed delivered didn't get service. They closed claim good there not.

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Ask the Community - Waite Park Post Office

US Post Office

US Post Office

3.0(2 reviews)
4.7 mi

Easy in and out. Had to purchase 20 cent stamp to mail a letter. Older gentleman worker was nice.read more

New postmaster/manager. I moved to Sartell from DC in 2017 and always went to this location for…read moreservice. Staff there were outstanding especially Kate. Not so much anymore. About a year ago the head lady retired and the one to replace her is not nice. I try not to go to her for service but sometimes it's unavoidable but after last week I will not ever go back in there again for her if I have to stand and wait in line for someone else or go to a different location and this is not the first time that I've had a bad experience with her. She's very condescending she's rude. She treats you like a piece of dirt. I ship a lot to my family that is stationed in the military F PO Box. She doesn't know what she's doing. I can fill out those forms better than her. I always come prepared with the custom filled out. She even not too long ago lost a very important piece for my son's car Because she filled out the form wrong. It was lost for several months before it finally came back to me and I had to resend it. I continued to go back whenever I needed to send something, but after my experience with her this week, I left and went to one of the locations in Waite Park, which is not convenient, but the people are very nice as, long as she's there, I will not go back if it means I have to step aside and wait for the next clerk to be free. She definitely needs some customer service training.. and if it was because of the holiday, I would give her a break. OK you're busy but she's like that all the time she snaps I asked if I had to sign something which I've always had to do. No, you don't have to. oh OK well, I've always well you don't have to again very rude. I'll avoid going there at all cost if she's the only one I can see. I don't make this decision lightly because it's inconvenient for me as well and I like to give people the chance, but I've given her too many.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

3.4(8 reviews)
1.5 mi

To Whom It May Concern,…read more My name is Shaontay Tyson. I am writing to formally report a very concerning experience I had at the FedEx Office location at 2423 W Division St, St. Cloud, MN regarding a recent print order for business cards. I visited the store to pick up business cards for my nonprofit organization, Soul Sisterhood, and paid approximately $140 in cash for the order. When I received the cards, the quality was extremely poor and did not match what I requested or paid for. The cards were printed on paper that felt very thin and unprofessional, not the heavier cardstock that I was told would be used. Some of the cards were also damaged. When I calmly asked about the issue and requested a refund or correction, the manager became confrontational. Instead of assisting me in resolving the problem, she threatened to call the police on me while I was simply requesting a refund for a product that did not meet the quality I paid for. During this interaction, the manager made a comment that was extremely offensive and inappropriate. She stated, "You people always want something for free." This statement was humiliating and discriminatory, especially in front of other customers in the store. As a customer and a nonprofit founder, I expect to be treated with respect and professionalism. I believe this situation was handled very poorly, both in terms of product quality and customer service. I am requesting that FedEx Office: 1. Conduct a review of this incident and the employee's conduct. 2. Address the discriminatory comment that was made. 3. Ensure that customers are treated fairly and respectfully in your stores. I would appreciate follow-up from a corporate representative regarding this matter. Sincerely, Shaontay Tyson Founder, Soul Sisterhood soulsister@soulsisterhood25.com

The staff at this location are incredible. Their attention to detail are the reason that my…read moreheirloom dishes and spinning wheel traveled across the country without harm. They were also able to make copies of three challenging documents. I would trust them with any of my shipping and copy needs.

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FedEx Office Print & Ship Center - Outside

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Outside

Waite Park Post Office - postoffices - Updated May 2026

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