Fergie likes it, so I like it!…read more The staff here, especially Sheena! are amazingly kind, friendly and put Fergie (my big black pug baby) at immediate ease. They carry all kinds of pet products, and everyone is fairly knowledgeable on what will work best for yours. Love also, that despite being a locally owned business, their prices are on par or cheaper with their big box competitors. Not to mention all the furry friends I make when I come here! Hello dogs! It's nice to meet you. :D Got a dog that hides under the bed and bares his (or her) teeth when the clippers come out? Bring him to Sheena, she's a total boss. Would come here more if I lived in the area, but if you live near Edmonton Trail in the NE... well, why haven't you been here yet?

If you have an animal with allergies this is the place to go for you pet food the staff know there…read moreproducts well and can advise you what would be best suited for you pet. The staff are very friendly and always ready to help and they love to see your pets

I stop here a couple times a month to stock up on rabbit supplies - I usually have to go back more…read morethan once as they're often sold out of rabbit food and Timothy Hay - I imagine they don't order huge amounts of rabbit stuff, as rabbits aren't as popular as dogs/cats. (even though rabbits are way better than dogs/cats...) Anywhoo - when they DO have what I need, the prices are fair and the service is great. if they were to start carrying more brands of rabbit / small animal products, (Oxbow brand, etc) they'd get 5 stars!

I've been shopping here for over 2 years and have always had a great experience. Knowledgeable…read morestaff, always willing to lend a hand. I've never used their grooming services but they do have a great selection of products and their rewards program (buy certain # of bags get one free) has earned me a couple free bags of food which is nice. I will definitely be back again, highly recommended.

You can kinda see it from Deerfoot Trail looking east. With…read moreall the traffic, it's kinda hard getting to this pet supply place if coming from the east. The store is quite big with great selection of exotic creatures, if that's your thing. We came for dog food and a new toy for my dog that will always be my puppy. Had a great selection and we found the dog food we wanted, and a toy my puppy just loves. If you can't find what you looking for your pet this place may have it!! So many unique pet needs for any reptile, fish, rodent, birds, cat, dog needs. I was so lost at looking, watching mesmerized by the creatures. I totally forgot to take pictures!!! -park is okay -clean and very well taken care of -staff friendly and very knowledgeable Had a wonderful time just looking.

The store and the floor staff and the products are great …read more..... The prices .... meh! Not great but OK. The only REAL problem with the entire store is the checkout and the till staff when you want to GIVE THEM YOUR MONEY !! You can go there at peak times with the entire line full or be the only one in the store and have to wait, every , single, time. I've been there and waited while the person on desk #1 will eventually wander back over to it after having a lovely chat with the girl on #3. I was there on Dec 11 and dropped a couple of hundred on dog food and that's how it happened! You will actually feel your life ebbing away and slipping closer to death waiting in that line, its THAT bad. (grin) I don't know if its their system, or the staff training, or the steps in the checkout process, or what, but the waiting in that bloody line is beyond ridiculous. Maybe its deliberate because of all the impulse purchase stuff they have CRAMMED in to the check out aisle. ...... it sure feels that way.

We love our new puppy! The people who work there answered all of our questions, including who the…read morebreeder was and where they were located. We were set us up for a successful and confident puppy. Thanks so much!

We got our puppy and the next day she had blood in her stool so spend almost $400 having her…read morechecked out. Then she got worms shortly after even though she should not have gotten them if she was dewormed twice like the immunization record showed. She was scared of everything when we got her and would hide in corners. She would try to eat her own poop. The warranty only covers if they get serious conditions like parvo. I don't recommend you get a pet from this store

Great selection of healthy dog food/raw options/treats/bones…read more. Awesome staff . They even often open a new bag of treats for my treat snob dog if he doesn't like what they're offering that day lol . Every time we walk by , even when they're closed he tries to go to the door to go say hi .

The best pet store in the Marda Loop area. Everyone here is super helpful and knowledgeable, and…read morethey're especially patient in educating you on the best food for your pet.

I was on a quest to find a new food for my dog since my usual isn't coming across the border…read moreanymore, so Fairplay was a new choice for me. The store is huge! They have a great variety of toys, more than other premium stores I have been too. There is a good selection of leashes and collars. They have a great stock of bones and bulk treats. I got a great deal on 2 massive rawhide bones for $10! They are well stocked with dry and wet foods, although I didn't see any raw food. They had a huge section for cats too! No one initially asked to help me, so I looked at the dog food and grabbed one I thought would be good. When I went to the counter the lady asked if I found everything I was looking for. I told her what I was looking for and asked if the food I had chosen was good. She said it was, but suggested another food since my dog has a sensitive stomach. She also suggested a probiotic powder that you can put on your dogs food, she uses it for her dog. I had never heard of the food she suggested or the powder but together they sounded like what I needed. I was very happy with the overall selection that Fairplay offers! The prices seemed to be decent for toys, treats and food. I will definitely return to Fairplay for my pet supply needs!

A great store packed to the rafters with a large variety of higher end and hard-to-find food and…read moreaccessories for you cat or dog (aww, come on, you know they're worth it!). They also have an exceptional range of food and dispensers for wild birds. The staff are very present and helpful compared to a big box pet store, without being pushy. Prices are comparable to other stores in town. I feel bad for not having gone here before...they've been in Calgary for over 90 years!

Really sucks that the only place you can buy Artisan raw in Kelowna is at tailblazers‍ I like to…read moreshop at locally owned and operated businesses in Kelowna like Social Pets, guess I won't be feeding my dog Artisan Raw

From the owner: High quality Raw dog food. No supplementation necessary. 4…read moreoz individually frozen pucks. Easy to measure, no mess. 18 lb case to fit in your freezer.

Great staff, knowledgeable, friendly and helpful. Prices are good and they have a wid selection…read more Always make us, and our doggie, feel welcome

friendly service, excellent customer service, a lot to choose from, variety etc... great pricesread more

Pet Planet is almost the same as your run of the mill chain pet store, but with a few personal…read moretouches of their own. It has all the food and toys of the large chains, similar friendly, knowledgeable staff, and the same smell that you'll find in other pet stores. The thing I like about Pet Planet is that, since it's smaller, the staff actually remembers you... or your pet. I've seen plenty of people bring their dogs with them to this store, something I've never seen anywhere else. It's pretty neat because when I go in I get to pet and play with doggies that aren't mine. I've never seen any cats in there, but who brings their cat with them places? They offer many different services for your furry creatures such as day spa, grooming, training and day care. Since they have something that would suit almost anyone with a pet, it's like your own personal pet store. Pet Planet actually makes it a point to make sure you are educated about your pet. They offer plenty of information for new pet owners, or people just looking to further their knowledge. I'd rather go to a pet store where I feel the people truly care about my animal and what's best for it. Pet Planet definitely gives me that impression, which is why I'll always go to them first for all my pet needs and questions. This place really is the cat's meow!

LOVE! Super friendly staff. Always remember me and seem to have more knowledge than my vet…read more Also you can earn points on purchases that can add up to money off in the store.

This isn't my favourite of the Pet Planet locations. It could be because it's a little smaller…read morethan most, but I'd rather go to a different locations... I think. It would seem that this particular PP caters mostly to dogs, leaving not much for the cat owners in the area. There are waaay more dog food, treat, toy choices than there are cat stuff. This is unfortunate because I'm such a cat lover. They also seem to carry mostly food. There aren't a whole lot of toys, though there are some. Most, again, are for the pups, and seem to be treats as well as toys. They do have a lots of treats for the animals though, which is nice. This Pet Planet is also a groomers, which is great. It means that you can have your pet prettied up while you buy new food, litter, toys or treats. The staff are just as nice here as anywhere else, and don't hesitate to answer questions or offer a hand. A mediocre Pet Planet in my opinion, but I'm a cat lover so that's why I don't dig the abundance of doggie stuff!

This review is for the pet grooming service located in the store. I took my loooong haired cat in…read morefor his first shave, after his mats became utterly unmanageable. Given my own feeble attempts to shave him, I assumed Pet Planet might fail too. Thankfully, the groomer was able to clip his nails in less than 30 seconds, then efficiently proceeded to execute a lion cut. No fuss, no muss. No scratching or biting like he does with me. After the clippers, she deftly and impressively trimmed the legs with scissors in no time flat. I was in and out in just over half an hour! Dog service is usually slower though, I'll warn you. People usually bring in their pooch at 9am and dogs stay in cages between cutting, shampooing, drying, etc. until the late afternoon. They were are pretty quiet though, bemused by my shorn cat. The cat was relieved to be rid of the fur and so was I...$50 well spent!