A few days ago, I requested a fillable form for updating my homeowner info record on Maui. I…read morereceived the form the next morning, with a nice note from Ricky Santos. Ricky was prompt, efficient, clear and pleasant. Good Job!!

I wanted to take a moment and thank Ricky Santos for his more than professional help resolving an…read moreissue I had with my mortgage company needing a copy of the master insurance. He quickly downloaded a copy into my email and within minutes satisfied my request. Thank you Ricky!!

Love Love Love Diamond Head Sands!! Dan is such a great…read moreresident manager at this property!! He always take care of us and this property so well!! We can't live without Dan! Thank you Dan!! I want to appreciate you so much for being our Ohana!! Best location by the Diamond Head, walk to the beautiful beach and Kapiolani park. Quiet and great neighborhood in this area!

Let me begin by saying that Dan Gomez, the resident manager here, is THE MAN! His predecessor was…read moreless than stellar and I always found him outside the office mean-mugging instead of doing anything productive. Our journey as Diamondhead Sands residents began four years ago and we just moved out to build a house of our own, as we were sick of paying into the endless black abyss that is tenant rent. You will see from the pictures attached that this was a beautiful space for us to call home. We were lucky enough to have a Diamondhead view from the kitchen, a plumeria tree and Kapi'olani Park view from our bedroom, and a peek-a-boo ocean view from our lanai! The neighborhood is fully walkable with restaurants such as Bogart's, Da Cove Health Bar, Pioneer Saloon and Diamondhead Market and Grill to boast! Insider's tip...Diamondhead Market has the cheapest price in town for our favorite beer (Maui Double Overhead) and a pretty extensive beer and wine selection overall. In addition to drinks and eats, there are at least three parks, two gardens and a plethora of beaches within twenty minutes on foot. Waikiki is also right there, if you are into that madness. I must also add the weekly Friday night fireworks, which we took advantage of as often as possible. They begin during winter at 7:45 and summer at 8:00 each Friday evening. All in all, Diamondhead Sands was a phenomenal place to live. While being close to so many things, it is extremely safe and quiet. I highly recommend!

Loved this mostly shady challenging trail…read more Hawai'i Loa only allows ten parked cars at the hiking parking lot. Make sure to have an ID Plan a few hours if you are going to the top. It's under 3 miles one way. There are some fairly steep spots which makes this hike beautiful and rigorous exercise. I'm no fan of heights so I stopped just at the 2.10 marker while my friends hiked to the top. It took 1 hour 20 minutes for us to casually get to this point. Bring a backpack to hold water rather than trying to hold it as you need your arms and hands for balance. I wish I would have worn hiking boots or shoes instead or running shoes for better grip. Beautiful views of the ocean. It's super peaceful and not the normal tourist trap so locals love this hike. What I suggest is to plan two hours-ish each way. Being water and a light snack and wear proper hiking shoes. Of course sunblock. Lol. There are some dogs with owners who are on a leash. Enjoy the views while being safe. Also you may want to check weather if a storm is in the future to make sure you don't get stuck.

As an hiker enthusiast, this is one of the awesome hike you can do in the island of oahu…read more ~ The hike is longer than I expected! Trail is well established but as you ascend going to the last ridge you'll encounter muddy and narrow trail which make it just a little bit difficult but it's manageable still. For those who are planning to hike w/ their dog nake sure leash is on and because it is a long hike and going to the top is really a tough one being on the 3rd or 4th ridge will actually give you an instagrammable picturesque perfect snap. But being on the top and end part of the hike unveil a much awesome view to feast on. It's really worth for all those stairs that you will go through. Pretty much this stairs are high I hope they'll renovate it. Hahaha. LoL. ~ It is a private property land so you better follow the instruction that the guard is instilling you and park on the designated area for hikers if you don't want your car to be towed. Closing time is 0700pm, but the guard will advice you to be at the parking lot at 0645pm. ~ But in our case we arrive at the parking lot at exactly 0710pm and luckily nobody give us ticket or towed our car. It took us 5hrs. to finish the hike (back-&-forth) because my husband took a lot of stops because of taking photos and live videos on Facebook. But if you guys are not like us who took a lot of photos you can hike this for maybe 3hours minimum, back-&-forth. It really depends on the pace you give it. But might as well to enjoy the trail by taking a moment to savor the most beautiful and wonderful view along the way. ~ The muscle pain is worth the hike on this. It will definitely give the challenge you are looking for in a hike. ~ Aloha and HAPPY JUANDERING!

Great price with quality accommodations. I'll be back again for sure. Prime location that was…read moreaccessible to many different area areas.

Old hotel that needs serious renovations. Rude money hungry parking garage attendant (old rude…read morelady!!) with this hotel for $45 a night, made us pay an additional $45 even when we were checking out at 7 am the next morning -cheaters!! Non-working elevators, the two that were working are slow as hell. Midnight fire alarms goes off as they try to evacuate the place. Waikiki 50 police cars down Kalakaua all hours of the night you can hear because of the thin hotel walls. Our neighbors complained about roaches and bed bugs/YUCK, we just had a few bugs. Small rooms, no living room, no balcony. Everything is a fine, pool rules, return valet trolley within 20" or pay a fine, security desk nor guards were never there. Really old hotel and serious renovations are needed from decor, elevators, pool area (spa jets don't work other are weak). Won't be back....EvER!!!!

As a first-time homebuyer, I couldn't have asked for a better experience than working with Tony…read moreKawaguchi and Valentina Haberman. From the very beginning, they went above and beyond with truly first-class, personal service. They answered every one of my questions with patience and care, making what could have been an overwhelming process feel comfortable and exciting. Thanks to their deep knowledge of Hawaii and their commitment to understanding exactly what I was looking for, they helped me find my perfect dream home in beautiful Kailua. I honestly can't sing their praises enough -- Tony and his amazing team were with me every step of the way, making sure no detail was overlooked. If you are looking for a home in Hawaii, I highly, highly recommend Tony Kawaguchi and his team. Their dedication, expertise, and genuine care set them apart. You will be in the best hands possible!

We highly recommend Tony, who helped us buy a house in Kailua. He spent a lot of time listening to…read morewhat we were looking for in a home. He's quick to respond to any questions or concerns. He's honest about the good and the bad when looking at homes. He's very knowledgeable about the market and what one can expect. We highly recommend him to anyone looking to buy a place on the island!

Rio was amazing service. This is frist time renting my…read moreunit. Rio was assisted really good. I am so happy. Thanks

Sadly HappyDoors customer service, communication, attention to detail and professionalism went out…read morethe window. Through their neglect, my husband and I suffered in the tens of thousands of dollars renovating our condo (down to the sub-floors). HappyDoors allegedly completed a final walk through of the unit, provided a minimal list of due outs (with an absolutely astronomically priced labor estimate of fixes) and returned the renters deposit. Only for my sister to find the unit with urine soaked floors, spongy in some areas, and a grotesque overall appearance - some examples were dark gray filthy doors (which were once white), personal property and baseboards gnawed on by some sort of animal (assuming dogs), rusted tub, and scratched floors. To make matters worse, they then quickly signed somebody new, did no periodic checks and it wasn't until neighbors found a way to contact me, that we learned of unauthorized dogs (that we paid HOA penalties for) who were defecating all over the communal property and terrorizing others by being outside (unleashed). Those tenants also further destroyed the unit (which we finally parted ways with happy doors following this) and had to completely gut it. I always felt like they sided with literally everyone but me, even though my family was at the receiving end of massive financial loss. Save yourself time and money and find a different company to represent you AND protect your property.

Not many properties available for rent that are managed bt Oishi's. Mostly small apartments in busy…read moretown areas. Most of the listings state units come "as is", which means incredibly flawed, outdated, or in need of repair. Rental process is tedious and long, which is a testament to the kind of renters they're targeting. Beware!

My move-out date was 10/31/2025. Through early December, I did not receive my security deposit…read more After I contacted Oishi's Property Management, they said that they mailed it on 11/10/2025, but I never received that mailing. I later received a second mailing on 12/19/2025, which they said was a reissued/resend. In the second mailing, about $700 was deducted from my $1,600 security deposit. The documentation I received did not clearly explain the deductions, and I am currently trying to obtain complete copies of the move-out statement/ledger and supporting documents (invoices/work orders and photos). If you have had a similar issue with delayed security deposit returns or disputes over deductions with this company, please message me through Yelp!!!!!! I'm trying to see whether this is a pattern and, if so, explore possible options for collective action!!! Thank you.

Trevor Benn and Sean Melton recently assisted us with a successful complex sale of a large mixed…read moreuse commercial/residential property. Their service was impeccable and their expertise and experience were without compare. They were there to assist us with every step and were always available and reachable at a moment's notice whenever we needed them. We could not have secured or seen this sale through without them and we unconditionally and unequivocally recommend them without reservation.

I wanted to buy a specific size unit in a specific Kakaako building. Trevor kept his eye out for…read moreme until the exact unit came on the market even though it took a couple of years. He reached out to me the day it was listed, we put our offer in within 24 hours, were in contract 2 days later and closed in less than a month. I can't thank Trevor enough for helping my wife and I to buy exactly what we wanted and to never give up on finding our unit for us. If we ever sell or buy again we will defiantly use Trevor's services. He is the best realtor that we have ever worked with!

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.