The fellas at Pure Solar are great guys. Firstly, they answered the phone which is remarkable…read moreconsidering I tried a few other companies with no luck. Before you know it, I had a preliminary design of my home with solar placed on the southern roof to my email with a ballpark pricetag. A represenative scheduled a site visit a few short days later to visit the home and have a real life interaction which was key in my decision. Less than a month later, I am producing significant energy from the sun in Squamish BC. The government incentives really pushed me into solar and could not be happier with the results. Thank you! Trevor

These guys are great. They are experts in their field, they are reliable, knowledgable and…read moreprofessional. They recently completed a rooftop solar PV installation on a Bowen Island home and the energy savings have been great.

Tarum and his team at Vancouver Solar did an awesome job squeezing 30 panels on our roof in…read moreDecember 2023. Tricky install due to multiple peaks, slopes, exhaust vents and 50 foot climb from back yard to roof top. They dove right in and completed the job without incident. Winter months are minimum production but we are getting more than enough KWh to charge our plug in hybrid most every day. Looking forward to increasing output as days lengthen and our overcast rainy winter wanes. Thank you Vancouver Solar for being on budget and on time.

Great service. Tarum took care of all our needs and installed a great solar system for our home.read more

Was extremely DISAPPOINTED and dumbfounded by the LACK of respect for personal property. BEYOND…read moreBAD. workers left numerous large scratches on our brand new deck railing, we talked to the general manager to say this is not acceptable and they sent a new crew. The new crew was NO better as they dinged and took chunks out of every step our brand new wood steps to the backyard. Workers left and did not even acknowledge us about the damage and we had to discover it ourselves. Workers used foul and offensive language while on the job and did not respect neighbours. The company also did NOT notify us they would sticking a huge company sign in our front yard and left a decent sized hole in our grass. Not even worth the one star.

Ours was a small job of about 200 sq ft on a flat roof terrace on Bowen Island BC. The job was set…read moreup professionally and in due course Penfolds turned up and did the job. Unfortunately they made a couple of errors. They spilled bitumen on to a deck and tried to cover it up with boards but, worse than that, they left the job with a large pooling area, where water collected and would not drain. Within two days I brought this to their attention. Two different inspectors turned up over the next six weeks, and both said the problem was real; it had been caused by the way they had done the work; it was something that had happened before but had not warned me of this prospect, and they would go back to HQ and discuss it. Weeks past. I received three subsequent telephone calls from nice people, but gradually it became clear that they had no intention of doing anything about it, despite acknowledging they had caused the problem. I was asked to pay more ($900, kindly discounted from $1800!) for the repair. They would not compensate me so that I could do the work myself, and threatened that my warranty would be voided if I did any work myself. As yet I do not have the building inspector sign-off, because the roof won't drain, and the deck is not useable. Penfolds appeared to engage in a scam, in which they used their size and much heralded guarantee mechanism to fend off legitimate complaints and gouge more money out of helpless customers. They are big and 'professional', but believe nothing of what they say of their guarantee. They use their size to put you off, escape their liability and take as much money as they can from you.

We had Penfolds Roofing supply and install a new roof on our Coquitlam home…read more The service and workmanship displayed to us on our home was exemplary from start to finish to follow up. The other support services provided to service our roofing needs really put our minds at ease. We would definitely use this company again. Zorana (Coquitlam)

Just received a call from Jason to discuss a potential quote. He flatly declined and told me to go…read moreto the other company that ended up installing our shingle roof a couple years ago, then hung up. Other company that did install our roof retired so no longer available. Nonetheless were impressed by Penfolds (at the time), who were the runner up. Rude and disappointed by Jason's lack of professionalism. Won't be recommending to neighbours (three of them) who've been asking us for roofing suggestions now -- and will warn them instead!

Here's update on our roofing issues I have added a few pictures. we had work done on garage and are…read morenow having to have the house worked on. We're concerned the house roof may have to come off in order for it to be repaired correctly. Please stay away from this company, my neighbour is having his roof done and the contractor came over to talk about what he saw on our roof and was showing his employees what not to do and when we told him it was Steeves his face just fell as he just did a roof repair in Walnut Grove that they did. They hire inexperienced contractors WHY because they don't care it's all about the money and they will tell you EVERYTHING you want to hear. Steeves will leave you with a mess and you will never hear from them again. How they can be left to do this to people is beyond me.

I feel they have totally disappeared. I received negative information about them from another…read morecustomer after the job was completed. They promised to return to complete the job but no shoe, cant contact them. Nothing. I say avoid them at all costs. They are VERY shady.

it all began by responding to an ad from BC Hydro with reference to solar energy. This was…read morefollowed by a call from Solve energy. from beginning to end, it was probably one of the smoothest transactions I have ever had. Cory and his team did all the paperwork necessary for the building permit, electrical inspections, and paperwork for the BC Hydro rebate and would have walked me through financing had I decided to go that route. Torin and Connor the install team showed up and over the next two days took care of my installation and each day left as if they had never been here. The electrical contractors that they had were also super efficient and answered any questions that I had. I would have no hesitation in recommending Solve energy.

The absolute worst customer service after installation…read more This company is great and responsive during the sale pitch. If you have any issues at all after installation, including damage to your roof, they are next to impossible to get a hold of, and probably impossible to get a resolution. I wish we had gone with a different company for the panels, or none at all, after our experience. If you want to test their phone line for any issue outside of "new business", before you sign with them, you will quickly see that you can't get a human on the line, the bot goes in circles. Emailing them is just as bad.

I attended their 5-day installer course with NABCEP certification eligibilty. Materials were of…read morehigh quality with good explanations from instructors, who had an on-site demo of a working system.

From the owner: No experience necessary! Get trained and certified in solar PV installation. Our solar installation…read moretraining is designed so anyone can attend, whether you’re looking to become a professional solar installer, a homeowner who wants to do it themselves, or a renewable energy enthusiast looking for more knowledge. You do not need any prerequisites to attend and our teachers always ensure the training experience is enjoyable. Call us at 1-888-620-6733 or email us training@stardustsolar.com to register.

Thanks for your patient help and suggestions! I will definitely ask for your help again.read more