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    Waggy Hotel

    4.1 (14 reviews)
    Closed 7:00 am - 7:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Waggy Hotel

    Pet boarding

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    4 months ago

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    4 months ago

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    9 months ago

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    Zachary M.

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    1 year ago

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    2 years ago

    Our dog loved going to stay at the Waggy Hotel!!! The staff was so friendly & caring. We will definitely be back!

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    2 years ago

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    3 years ago

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    3 years ago

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    Zachary M.

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    3 years ago

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    Zachary M.

    Thank you so much for taking the time to leave us a five-star review!

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    3 years ago

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    4 years ago

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    3 years ago

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    Rover’s Place

    Rover’s Place

    (54 reviews)

    Today I had my 13-year old Havanese groomed at Rover's Place, and I'm thrilled…read more After a brutal groom at Wags on Willow (reviewed separately), our vet suggested Rover's, and I'm so glad. My senior dog can't take epic grooming sessions, and her hair was choppy and uneven after her last groom. Her ears and tail had been weirdly shaved, and I wasn't sure we'd be able to make her look normal again during her lifetime. The staff at Rover's is friendly, patient, and knowledgeable. The groomer we saw today has been grooming for 18 years, and had my sweet pup groomed in 45 minutes--and it's the best cut she's had in years. She did what she could to round out her ears, and to help set her up with a cut she can grow back into and look like herself again. My dog is fluffy, soft, adorable, and HAPPY! As a side note, all of the groomers there today were being so warm and friendly with the dogs in their care. I even saw one groomer sitting on the floor keeping a dog company while it waited for its owner. We will be going to Rover's for our grooming from now on!!

    The staff have been great and the facility is clean however the ratio of dogs to humans can be too…read moreextreme. On more than one occasion We have seen one person trying to manage 15+ large dogs. It's often too many for him or her to control. One family member compared Rover's Place to a shelter because the dogs are put into crates more often than they should be. Our dog enjoys going to Rover's Place, finds ways to have fun with the other dogs and comes home tired however, we were hoping that there would be additional open space for the dogs to run around.

    Wiggly Tails - Judd, Cindy, Ashlee, Pico, Roscoe

    Wiggly Tails

    (66 reviews)

    In keeping with what appears to be an annual tradition, today is May 23, 2025, and I just picked up…read moremy most valued pet, Shyla, from Wiggly Tails and although I missed her terribly, I know she's in great, loving hands at Wiggly Tails! It's a wonderful place for dogs! You can see that everyone who works there loves dogs and really cares about them. I have been taking Shyla here for day care for several years, and I board her there when necessary. I wouldn't trust Shyla to anyone else! The place is HUGE and very clean. There are several different areas of play, both inside and outside, and a few different types of sleeping areas for overnight guests. When you board your dog you get a report card, letting you know everything you'd want to know about your dog's stay! Plus they have webcams all over the place, but I don't use them anymore. I know Shyla is in loving care, safe and happy! Wiggly Tails is where you want your dog to be! (And this is about the 3rd review I've given them in the past four years! The wonderful people who work there have become our family! And it's Shyla's second home!)

    I'm sharing my very bad experience with Wiggly Tails Dog Daycare in Northbrook in hopes no one will…read moremake the same mistake I did. I will not be going back to Wiggly Tails after a second, and this time horrific, biting incident resulting in severe injuries to my dog, the defenseless, kind and loyal Bailey. I apologize for sharing these horrific pictures, but I do not want any other unsuspecting owners to land themselves in the position that my dog and I are in. The photos are after my dog was cleaned up. It was much worse, looking infected. I'm heartbroken and mentally exhausted. I gave them a second chance the first time and I was assured it wouldn't happen again. The first time, I didn't post anything and I was asked to give them a second chance. I'm not sure why they neglected my dog to allow it to happen. There should have been some supervision to avoid this. The facility refuses to share surveillance tapes of the injuries. I gave them an opportunity for explanation and was told "We can't guarantee this won't happen again". Why not? Is Wiggly Tails staff extensively trained? Is the staff trained to handle emergencies? How do they organize dogs? by size or by play style? Are "dangerous" or aggressive dogs allowed in group play? Do they let the dogs do what they want until a fight breaks out? Is the facility more concerned with revenue than safety? Doggy daycare places will tell you that they watch the dogs and stop inappropriate behavior from happening but in most cases it's either a lie or they don't intervene until it's escalated too far. Wiggly Tails were negligent in their duty of care which led to my dog getting bitten and severely injured. There is no excuse for my poor little dog to suffer like this! My poor family has to deal with the trauma of an injured dog due to an irresponsible daycare business! Irresponsible decisions were made that lead to Bailey's injuries, and I would not want this to happen to any other pet or pet parent. Please, if you are considering a dog care facility, do not take your beloved pup to Wiggly Tails. I wanted to share my story in hopes that others who see this post will share it, and perhaps other pet parents will think twice about using Wiggly Tails.

    Waggy Hotel - petboarding - Updated May 2026

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