AMAZING!!! Updawg took our lab puppy in for daycare when no one else would. He was 65lbs of sheer…read morepuppy energy. He lacked impulse control, but that took him in. He went to daycare once a week and we used them for boarding. The services at Updawg were a game changer. He went from being alpha dog to being okay with following. The staff if amazing! They were always excited to see Percy and they worked with training and obedience. I cannot recommend them enough! When in doubt try Updawg I promise you will not be disappointed. We have recently left Spokane and will miss them greatly.

We are so pleased with Updawg--I would highly recommend them! Our terrier is a fantastic dog on her…read moreown, but over the years she's proven to be quite aggressive when trying to assert herself as the alpha around other dogs, regardless of their size. That said, after spending time at Updawg for daycare and overnight boarding, we've seen a complete turnaround in her behavior. What's incredible is that this transformation didn't come from formal training sessions--we simply boarded her while traveling. Her improvement is 100% due to the environment and care she's received at Updawg. While we'll always be mindful (she's still an animal, after all), I now have peace of mind knowing she can interact with other dogs. That's something I never thought I'd be able to say. Another huge win: nail trims. She used to need a "doggy chill pill" just to get through them, but thanks to the gentle and loving approach from the Updawg staff, sedation is no longer needed. That's a game-changer for her and for us. The genuine love and excitement the team shows every time we drop her off or pick her up makes it easy to recommend Updawg so highly. I can travel knowing she's not just being watched--she's being loved, cared for, and having fun. Thank you to everyone at Updawg Pet Hotel & Daycare. You've made such a difference for our family!

She took such good care of my little Jill. Jill has passed on and I remember fondly the loving…read morecare Auntie Linda gave to Jill.

I really want to like this place, but truth is after visiting several times I've come to see they…read moreare not all that friendly to new people. Nice fabric. The place had at least 3 dogs roaming around inside. Just not what I expect when fabric shopping. Her shop, her rules I guess.

We have been with Nose to Tail since they moved to their new location and they do a…read morewonderful job taking care of my two wiggle worms. Their prices are reasonable and they work quickly, while still doing a beautiful job. I would recommend them to anyone with dog.

I am so pleased to have a great groomer! I was concerned about my cranky 16 year old Shih tzu…read more Buzzy looked great and was a happy puppy. Thank you for an awesome job.

Savina is amazing! She was a big part of our fur-baby's life in Seattle from the time we brought…read morehim home at 10 weeks till he was 3 1/2 (when she moved to Spokane). In addition to daily walks, Savina stayed at our home multiple times to care for our fur-kids (dog and cat) when we were out of town. I trust Savina greatly but more important is your pet's response...our dog Porter always went nuts with joy whenever he saw her!! She has a real connection and love of animals and if I were ever in Spokane with our pup, we would be sure to bring him for a visit!!

I had the opportunity of working alongside Savina while she was a dog walker in Seattle. She really…read morefound her calling walking dogs and we all miss her on this side of Washington because of that. She is top notch with her dog handling skills, communication with clients, flexibility and most importantly ALL the dogs love her. They love her instantly! I would recommend Savina with ALL your animal care needs.

This Sunday morning a coyote pup was struck by a car in our neighborhood. She was conscious but…read moreseriously injured. We called Critters Care and a vet arrived in about 15 minutes. He sedated the pup and then put her down, petting her all the while. What a kind man. He thanked us for caring and didn't charge us for the call.

When I made the appointment, Dr. Clark's office staff refused to give me the amount of money that…read morehe charge to come out to my place in 9 mile. It turned out to be $100 on top of the charge for the visit. What a rip off. We were requesting a shot of Cytopoint for my dog's allergies, a medication that he's taken for years and typically lasts for up to three months. The dosage that Dr. Clark gave my dog was evidently insufficient and did not work even for a day, so we paid about $350 for nothing. Dr. Clark refused to come back out and give him the proper dosage, and wanted to prescribe Apoquil instead, a medication that we refused from the beginning. So disappointing.

I did not enjoy my experience here. The booking experience was fine, but then I got there and they…read moreall looked at me like they had never seen a cat before. I had to explain myself again about what I wanted done and then they proceeded to talk amongst themselves about a bunch of other things they had to do, while I stood there holding my cat. Then they shaved his belly and brushed him which took about 12 minutes and they charged me $78. I believe that was completely unprofessional and overpriced for the service they did. I will not be going back there again.

I'm new in town and in need of a groomer for my cat. This place showed up with some pretty good…read morereviews when I searched yelp. Our appointment was originally set for 10am but the groomer needed to move it to 11. They said it would only take an hour to groom my cat, so I agreed. I needed to be on base by 1, so 11 would be cutting it close but it was doable. I showed up at 11 but the groomer did not. Person at the front desk said the groomer should be there by 11:30 and that it would take about 2.5 hours to take care of my cat. This was a very different time estimate from the original 1 hour I was quoted on the phone. I asked if we switched to just washing and brushing my cat if that would cut the time down but they only said maybe. I decided it wouldn't be worth it to wait around for this groomer to show up. A little bit of lateness is annoying but manageable, but two wildly different time estimates is not something I can navigate. Plus, I didn't want to risk the groomer trying to rush and potentially hurting or traumatizing my cat. Ultimately, I drove my cat 40 minutes there and 40 back just to wash her myself at home. Update: Groomer is using all caps and "big mad" vibes to try and berate me in the comments section of my review. They are mad that I didn't wait for them to show up late to our appointment. Groomer told me 11am, which was an hour later than our initial agreed-upon time. So I showed up at 11, on time, but the groomer did not. The front desk could not give me a clear time as to when the groomer would arrive and I had other things to take care of that day. So, yes, I left. This groomer is mad I left a poor review relating the details of my experience with their business. This groomer seems to show a pattern of berating customers in the comments section of their reviews -- check the other 1-stars, it's not just mine! Avoid this angry person. After their angry response (see picture attached) I'm super glad I didn't leave my cat alone with this person.

We've been taking our pets to Ginnies for years, They have alway taken great care of our pets!read more

Took my dog to Ginni O's on July 21st. They gave him a nice haircut but no bath. They didn't clip…read morehis dew claws and they razor burned his privates so bad that he is miserable. after $80 for a 25 lbs dog and having to take him to a vet to get medicine I will not be retuning.Called and left a message so still waiting on a call back. The place smells like dirty dogs so I should have walked out then. I would never recommend this place.

When the old male vet was there it was awesome. I brought my cat in April 2026 because every couple…read moreof years she gets allergies and an upper respiratory infection and the male vet would give her antibiotics and she would be fine. I told the new vet this and after telling her the symptoms and she required a $1,500 deposit for exam and "possible lifesaving measures" and they would refund the rest upon pickup. When I got there, they did X-rays which I told the receptionist we did not want, just blood and urine tests. They ended up doing $1,800 of care which me or my boyfriend did not authorize. He authorized urine, blood, oxygen and fluids. After this experience I immediately went to Indian trail animal hospital, they looked at her, looked at the work done at Spokane Cat Clinic and listened to me, gave her antibiotics and she is perfectly healthy. If this vet actually listened to me (I never actually met her only the vet tech came out and only the vet techs / reception called me) my cat could have been feeling better faster and I would've saved over $1,000. I emailed them about this and they suggested they will discontinue us as a patient there and we would get better care elsewhere. Yeah they were right, I did that right away. Should've went to my home vet, Indian trail animal hospital, first.

Alot of money payed out with little information given and missed diagnoses. Not recommend…read moreunfortunately.