Service goes above and beyond. They make you feel welcome. The staff is very friendly and engaging.

Lovely place, wonderful vibe and great food. The bao buns were a big hit for us as was the ramen and the salad. We were helped by Yasmin who was the most attentive and helpful server. Come here if you want a lovely and easy sit down meal! read more

Services is amazing. Best food had in a long time. Was taken care fast and appropriate. only great thing out of this place.

So over a decade ago, I didn't have a good meal here. But I kept loving the UK branches of this place and even the NYC one was solid. So I decided to give this another shot. While it wasn't perfect, it was much improved from a prior visit. It's got a cozy vibe, the service overall was attentive and thoughtful and the prices reasonable. The good? The chicken katsu was a big portion with plenty of curry sauce, perfectly crispy chicken, and a good kick to the spice. The duck bao bun was also solid and with the hoisin flavor shining through. The work in progress? Well they didn't have three of the four listed mocktails on their menu and the bao bun (an app) came out with the main course and wasn't hot. Did they forget? Again, overall I still enjoyed the meal but consistency is critical. Obviously this place has been around a long time so it's nice to see them do dishes well. read more

wagamama - Prudential - Asian Fusion Near Me - Boston, Massachusetts

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A group of us had dinner at Wagamama at the Prudential Center recently. A wide range of dishes were had and enjoyed. I really liked the sound of the Miso Cod Soba, so I ordered that. The fresh ginger and green tea soba noodles were good, but the cod was terribly over cooked. If the fish was cooked correctly, it would've been great. Since it wasn't, it was just okay. Everyone else seemed to enjoy their ramen, bao, and curries. Service was really good, so giving Wagamama a 4 star review overall. read more

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This Wagamama is next to Sak's Fifth Avenue and is across from CAVA and Anna's Taqueria. It's pretty spacious and there was only one other table when we came on a weekday night. It's the only real asian fusion in Prudential so my wife and I decided to eat here and we were pleasantly surprised! I wasn't expecting too much since it's a chain, but the food and service was pretty good. It's got a cool modern vibe and there's umbrellas for decorations on one of the walls. We got the chicken firecracker curry and miso cod soba. The chicken curry was prety spicy and delicious, but it wouldn't really consider it a curry as there wasn't that much sauce, the spice was from a powder. The cod was delicious and it was very soft and tender, it almost seemed like sea bass! It came with green tea noodles, but we couldn't taste the green tea. Our server was nice, my wife wanted soup with the soba noodles and he provided some on the side for free. read more

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Wow, full circle moment coming back here to this specific location to eat a bowl of ramen after almost 7 years (last time was November 2018). It's funny how other things change but some things stay the same. My friend and I tried ordering the edamame but they had run out. We ended up getting the korean fried chicken bao but it showed up 1/2 way into our meal. The baos were decent. Same with our waters, we had to beg for them. But the star of the show - the ramen - was spectacular. I really enjoyed my slightly spicy tantanmen beef brisket ramen. The broth was insane, as was the broth of my friend's grilled duck ramen (her usual order). read more

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The place has changed! They completely renovated the restaurant in the Prudential location and I'm happy to say that it looks really nice including the restrooms which were badly needed! The food was constantly good in terms of one of my favorites, the Katsu chicken curry. I also love the Korean chicken wings, which I never had before but I'm telling you this is a must if you haven't tried it and you like Korean spice flavors. The food seems to be the same with a few adjustments. They added Korean slider which was OK. The "Positive" juice is always my favorite from the juice menu. I was really happy to meet John the manager who was very welcoming. Service was excellent this time around. read more

wagamama - Prudential - Asian Fusion Near Me - Boston, Massachusetts

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Good: -Chicken Katsu- cut in to small portions with a bowl of rice with curry on top, salad on the side. 10/10 -Getting food was quick Bad: -Service was incredibly slow, waited for my check for 15 minutes had to get someone's attention that I'm ready to check out even though it wasn't busy. Everybody was standing around talking to each other. -staff was cordial but not very friendly. -tipping started at 18%. I did not believe the server deserve any tip but I paid 15% anyway because I'm hopeful they split it with kitchen who basically carried the team by cooking up the delicious meal. I absolutely do not recommend eating in. I do recommend carrying out though if you want to try the food. read more

wagamama - Prudential - Chicken Katsu $20 - Asian Fusion Near Me - Boston, Massachusetts

Very nice. I loved the food and the atmosphere was really cool. I would come back definetly. read more

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Food is amazing and the tea and juice is so fresh. I had the beef ramen so tender! Our server Bernardo was the best! read more

The food overall was decent. The duck ramen was good since the duck itself was savory and juicy. The chicken katsu however was dry and very thin since it's not from the pork loin and most likely pounded. Potstickers were just okay but should be more crispy. The mandarin salad was tasty. Service was kinda slow since even at 3pm it was busy due to the Anime Boston just ending that day. read more

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Ordered Wagamama on Uber Eats after a long travel day and didn't have the best experience in part due to Uber Eats and to Wagamama itself. I've had their ramen before and never thought it was the tastiest, but I didn't have anything bad to say about it either - there are definitely better ramen spots in the city. However, this time, we weren't provided any broth for our ramen and only had the noodles itself which were dry and chewy. Taste profile was lacking as well. Was a disappointing experience after a long day. read more

wagamama - Prudential - Asian Fusion Near Me - Boston, Massachusetts

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Casual sit-down Asian food, communal tables with bench seating. Service was quick- food came out in no time at all. Food was fine, large portions. The miso cod soba was a bit light in flavor. The Korean fried chicken bao was very good- sticky sweet sauce and crispy batter, in a fluffy bun. read more

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The food. The set up; a mixture between the menu selection & certain presentations. A fun place to eat in a mall, not typical of usual mall food or major chains. It was just a well-rounded dining experience. And family friendly. Would definitely return read more

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After all of these years, I still enjoy some wagamama! Is it the most authentic ... no. Is it reliable ... yes. There's something nice and comforting about getting exactly what you're expecting every single time. If I had to pick a favorite dish, it would have to be the Katsu Chicken. It always hits the spot and is sooooo yummy. I also enjoy the sake flight and the amazing variety of fresh juices. The juices really amplify this place and set it apart from just being average. This place is great for a nice, chill bite to eat after some shopping! read more

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I visited Wagamama in Prudential on recommendation from a friend on a work outing for a conference. The restaurant wasn't very busy for a Thursday evening. We were able to be seated immediately. The server was friendly enough. I didn't get the vibe that anyone that worked there was particularly bubbly and friendly but our server was ok. The food was also just ok. I ordered chicken ramen and a Korean BBQ bun. I enjoyed the ramen, but was not a fan of the sauce on the Korean BBQ bun at all, which was interesting because I ordered it on recommendation from our server. Overall, it was just ok. There's so many places to eat in the area and this just didn't wow me. read more

wagamama - Prudential - Asian Fusion Near Me - Boston, Massachusetts

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We were a party of 4 females and we ordered an assortment of apps and main dishes...EVERYTHING was suberb...the food, the service, the presentation all exceeded our expectations as first timers...we highly recommend Wagamama and already look forward to returning soon! S. PAVAO, Cape Cod read more

They have an open kitchen so I can tell that there are only 4 people back there on a Friday night and two of them are leaning and chatting for the past twenty minutes. It took 15 min for one of my apps to come out-the gyoza. It tasted microwaved. It was another 5 min after that that the drink I ordered right as I sat came. Not a cocktail. Just a canned drink. As I write this it's been 30 min since I sat and my other app (the pressed ahi ) still isn't here. I had also requested a side of firecracker sauce that did not come. 40 min in: pressed ahi came but not the sauce. Upon reminding it came. I should clarify they are maybe 20% full at 8 pm on a Friday. Waga at fanuiel is actually a favorite of mine for lunch since I work in the area. Theirs is so genuinely good. Getting the pressed ahi gyoza and ramen here it feels like someone skimped and was high and microwaved it. Take the 10 min trip to the other location if you want this food-this location isn't worth it. Service is abysmal and so is the quality. read more

wagamama - Prudential - 25. chili chicken ramen - Asian Fusion Near Me - Boston, Massachusetts

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Thank you so much to Axel and Alex, very knowledgeable and helpful with the menu, fun ambiance and excellent food, just love it

Axel was wonderful and so was the food!!! Absolutely delicious - some of the best chicken I've ever had in a ramen. read more

wagamama - Prudential - 25. chili chicken - Asian Fusion Near Me - Boston, Massachusetts

This place has really deteriorated. The menu is now much more limited and they took removed my favorite chili chicken ramen, and what happened to the calamari?! It is now mostly batter, and they changed the dipping sauce. They must be cutting corners to deal with inflation but I don't want to waste my money either. read more

My best friend, his wife, and I went here last night before my train ride back to Connecticut. This was my first time here and I have to say for a chain restaurant, the ramen was on point. I had the tantanmen beef brisket ramen and it reminded me of birria ramen. The beef was tender and it had the right about of tang and spiciness. I would definitely come back. read more

wagamama - Prudential - Asian Fusion Near Me - Boston, Massachusetts

1. They served the chocolate cake with ice cream BEFORE the entree. Ice cream melts ok? I told the server about it. She just said, I told you food comes at different time. 2. It took a lifetime to get a glass of water and a check. Tired of asking the servers multiple times for a check. 3. Just overpriced Asian-y food. Chicken from chicken ramen is dry as a jerky. 4. Recommend if you enjoy wasting your money and time read more

wagamama - Prudential - Asian Fusion Near Me - Boston, Massachusetts

4 stars for the food but 0 for the service. We were staying nearby and decided to get lunch here. We went to the hostess desk and a person sat us down outside of the restaurant since we had a baby carriage. We waited 20 minutes before my husband went to ask if a server can come assist us with getting our waters. We waited about another 10 minutes. The waitress that came over was nice and got us our water. We noticed many people coming in way after us already getting their drinks and food at this point. When we finally got our waters, we placed our orders in. We were hungry and so were our toddler and baby. The food came out about 15 minutes later and the waitress never came back to check how everything was. She came back once we were done and to give us our check. The food was great, surprisingly. I got the spicy pork szechuan ramen; ramen with half a tea stained egg, red onions, snow peas, spicy chicken broth, cilantro, scallions, and szechuan pork/teriyaki sauce. SO GOOD. Everyone enjoyed their food. Unfortunately the service was lacking at this location. Don't think we'll return. read more

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While there are more 'authentic' ramen places in the city, this was a convenient stop for lunch while shopping. Service was quick and friendly and we enjoyed our meal. It's a great place to go for large groups because of their long community tables which can accommodate both small and large groups. read more

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The food is so baddddd, if ur in HMC, trust me don't come. The rice is stuck together, the waiter is slow, my friend's udon taste like raw gingers and there is almost no noodles in his bowl read more

Very busy and lively. Great ambiance. The staff is very friendly but shy. Pork gyozas were amazing - very flavorful and tasty. But the chicken ramen tasted so bland. Like they cooked the noodles and just gave you the noodle water and then added meat and everything else in. They should keep seasonings on the table other than two sauces read more

wagamama - Prudential - 20. chicken ramen - Asian Fusion Near Me - Boston, Massachusetts

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Wagamama is delicious. It's such a great spot with so many great options. The service is quick, their formatting is really fun, and the food is awesome. I always get the chicken katsu curry and it is always incredible. This is a great spot for bigger groups or if you just want a quick bite. read more

wagamama - Prudential - 71. chicken katsu curry - Asian Fusion Near Me - Boston, Massachusetts

Was surprised to be greeted by manager John Kim. It was a nice touch. I like the pared down menu. Food and service was great. But bring back the TVs!! read more

I did takeout from the website and the food was delicious and ready when expected. I'm a firecracker chicken fan and this was consistent with strong flavors and heat. The salad with chicken was also good, with a light dressing. Service for takeout was prompt and pleasant. I definitely recommend the firecracker chicken if you like strong spiciness. There isn't much ambiance for takeout; the restaurant itself is fine and in the mall area of the Pru. read more

The food it's super good here! I come a lot of times , it's always taste good. Also the Jasmin! It's so nice! Will come again! read more

wagamama - Prudential - Asian Fusion Near Me - Boston, Massachusetts

Solid comfort food. Pad Thai is good, filling, nothing off the playbook for a solid, predictable dish. Great dumplings. Good service. Pricing is what you expect for this location. Have eaten there several times and I will say this one is even more predictable in a good way than other locations. read more

We love it here, the food is always absolutely amazing! Service from Axel was great, and staff is always very attentive and kind! read more

wagamama - Prudential - 20. chicken 25. chili chicken - Asian Fusion Near Me - Boston, Massachusetts

Decent food and service, for a mall atmosphere setting. This is the second time that I've had food here and first time I've had it seated at the restaurant. When seated in the interior, the ambience makes it seem as though you're not in the middle of a bustling mall environment, which is nice. I had the firecracker chicken which was spicy as promised. We also had the dumplings which were fairly decent. Overall, not a bad place to check out when you are in the Prudential. read more

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Great Ramen and very fast service The place is open until pretty late so if you are craving ramen this is the place to go to. read more

Jesús is a great waiter--he provides excellent service and is always attentive to whatever you need.

Stephanie was great - she brought our food out really quickly and brought us free tea at the end of the night!

Stephanie was amazing! super helpful and great personality！ would come back just for her service!

The food is awesome and the service is really good! Thanks Stephanie for great service!