This is insulting. I ordered 2 eggs over medium, white toast, sausage and grits. My hubby assumed Waffle House would get this right . Wrong! And he didn't find out until he was home. These items were paid for. So I tried to call and ask for compensation. However Waffle House no longer taking phone in orders. And so there is no choice but to go back. If you call know that by pressing 8 it gets you through to another series of rings which ends "I am sorry there is no one here to answer". read more

Waffle House - Waffle House - Diners Near Me - Madison, Alabama

Or server was awesome she made up for the burnt bacon. I would go back just for her

Most think all Waffle Houses are the same. Close but not quite. The staff make a difference. Wife and I came through this Waffle House about 3 pm on a Monday and the food was top notch and the service was excellent. There were few people here so it was nice and quiet too. We will likely swing through here from time to time in the future. read more

I came here at night with my beautiful wife. I was disgusted to smell the pure scent of marijauana (the devils grass) in the parking lot. I looked around and saw two employees smoking and nobody was in the restaurant. I'm so sad my beautiful wife had to smell a drug. read more

Waffle House - Employees smoking - Diners Near Me - Madison, Alabama

I dunno what it is about Waffle House scrambled eggs with cheese, but they're always delicious. This WH is cleaner than most and it was actually pretty quiet for a Sunday morning at 8am. Food was swift, as usual, and the place isn't nearly as cold as the other WH I've been to. Shana is an excellent server. Kind temperament, will check on you but not bug you, and she even took a look at my waffle when she was delivering it, didn't approve, and voluntarily took it back so they could make me another one. I didn't have to say anything. Great experience. Comfort food. WH. read more

Given the fact that it was very busy, the staff was well organized and worked hard! Food hit the spot as well!

We arrived at 10:00pm, roads started to ice over so we got a hotel in Madison. Figured we get a warm bite to eat but was very wrong! We sat there for 22 minutes and neither one of the employees even looked at us, there was only 3 customers in the restaurant! If your hungry your better off eating at the gas station or your going to starve. Absolutely pathetic customer service!! read more

Friendly service and good food! The waffle was awesome along with the rest of the food we ordered. Clean location and close to our hotel.

Food was so good and fresh. Service was great and didn't have any problems. Portion size was perfect.

We ordered Triple All the Way Hashbrowns. We got hashbrowns and ham, mushrooms and some onions. No cheese, jalapenos, chili or gravy! They reluctantly gave us a very small chili when we called them out on the ripoff. This place has gone through the floor on quality. Avoid. Sad, I used to Love Waffle House. read more

Ordered 2 eggs, crisp bacon and wheat toast. Eggs were cold, bacon wasn't done and the toast wasn't toasted. I won't be back here again.

This new Waffle House in Madison is nice and clean. The staff this morning was on the ball and very courteous. I noticed that the new waffle irons imprint the Waffle House logo on the waffles! What next...Waffle House tattoos? read more

Waffle House - Diners Near Me - Madison, Alabama

Service was friendly & attentive. We loved the waffles with their cute little waffle house stamp & buttery taste but otherwise the rest of the food was okay. I'm glad I tried grits elsewhere because otherwise I would have said that I just don't like them ( they may have been instant). I ordered over medium eggs twice because they came to me both times with the whites uncooked. Waffle house felt like a Denny's in choices and price but I liked Denny's quality better. If you're looking for a place to eat just yummy waffles then wafflehouse is a good choice read more

Can't even give this location "8950" 1 star. Walked in after trying to find an open restaurant off the highway and not one employee greeted us. The employee behind the counter continued to dig in the floor drain to figure out why it was clogged and didn't even wash his hands. My husband and I sat patiently to be waited on and eventually got up and left nothing was said. I found it simply rude not to mention dirty! Simply applaud! I've never had an experience so pathetic at the Waffle House how hard can it be to make a waffle, much less say hello! read more

As a long term customer of Waffle House, I don't know what is going on here. Cook doesn't have anything covering his hair. Waiter is wearing a hoodie with a super negative attitude. Dishes are piled high, full strips of bacon and slices of cheese on the floor in front of the booths. Staff is not wearing name tags. There no open tables because they are all dirty except where two customers are sitting. I refuse to eat here. Management is failing big here.... read more

1st time I've ever been to a Waffle House. Ordered a Pecan WAFFLE w/ a side of sausage. Well, I've had better waffles, was not very impressed. You figure if waffles are their signature dish, than they should be spectacular, right ? I feel my waffle lacked any hint of flavor, had a very limp & soggy texture also. Coffee was also extremely weak. Maybe I'd do an egg breakfast if I ever came back to another Waffle House. But honestly, I'm not in any rush to head back to one. read more

Waffle House - Madison, Alabama - Diners Near Me - Madison, Alabama

Completely unprofessional and irresponsible!!!!! Placed an online order 20 + plus minutes before arriving and order was not started or even paid attention too. Watched a person walk in 5 minutes before me and the server (Ashley) took their order and they were served before I could even get my order or a refund. Terrible service time after time of coming here. Me or my family will no longer spend our money at this Waffle House it's always an issue or never right! If I could leave no stars I would read more

This place was so amazingly nice!! My girlfriend and I go to Waffle House often (in different locations), and this one was probably the friendliest one we've been to. They served us quickly, and checked on us to make sure we had everything we needed (even the cook!). Would highly recommend! read more

Legitness!! The staff are honost with their opinions and reccomendations. Clean tables. Restrooms nearby. Jukebox. Hot food! I suggest Dbl Hash ScatterCoveredChunkt w/3 eggs overMedium or the Philly Hashbrown bowl read more

Ashley is the best waitress ever to exist she deserves a raise and promotion: she took care of me and my friends at 1:00 in the morning and she is truly a Great person that deserves all the great things coming to her and she is such a sweet person and is honestly great.I honestly love her: all my friends are thankful for the way she treated us honestly. Working super hard to get us our food too. She was working crazy hard to get us our food and everyone else there food. I love her and my friends love her. Hope she has a Great life. I made a yelp account just for this review. Please promote her and give her a raise.I definitely recommend it here read more

Where to start? First I never leave my go to 1892 for Brunch but my daughter talked us in to it. Three orders taken, Three orders wrong. When it came to checkout the bill was 9.00 to high. The Waitress couldn't take orders nor use an adding machine. read more

I walked in as usual, with the restaurant running mildly busy. Afterward, I placed my to-go order knowing it would be a short waiting time due to placing my order first before five other people put their orders after mine. Ten minutes turned into 20 minutes, 20 minutes turned into 30 minutes. After seeing the other people that placed their orders and received their meals, I asked if my food was ready, and the woman at the counter looked at a bag and stated, "oh, is this your order." Of course, I was frustrated for entering the restaurant first and leaving last; my order was cold and missing the other waffle. read more

Waffle House will always be my go to place for breakfast galore! Ever since I was introduced to one of this restaurants' franchise in Georgia, I just can't stop raving and wanting to eat there. A lot of people get upset when I say this, telling me there's a place that's better (i.e. Cracker Barrel, huddle house, ihop/ihob... etc) that it's essentially grease I'm eating. But this place always gets my money more for what it could from other places. Plus, their service is quick. And those waffles are really good. Don't expect no fancy fixin's tho. This is not a croissant and eggs Benedict place. If you want something fast, hot and cheap -this is your place. read more

This waffle house was so lovely. The waiter was very kind and the service was up to par. MUCH better than other waffle houses.

My food was good and hot. Although she filled my coffee up and I had to add more sugar..I didn't mind because if it was low..I would have been mad. Service was good..and everybody was friendly. read more

Waffle House - Diners Near Me - Madison, Alabama

This is the first time I've been to a "Waffle House". I always thought they looked a bit rum down. So I get there and the place is packed. As I stand waiting a waitress approaches me and mentions that there are seats art the counter around the corner. I say that I would rather wait for a normal height chair (counter chairs tend to be uncomfortable) and she told me there are some around the corner that face a counter. Ok. Good. I look around the corner and have a seat. Basic menu, fine, as expected. I order a basic over easy breakfast which was delivered quickly and cooked correctly.. Good basic breakfast for on the go. Friendly and entertaining to watch the staff crank out the orders and keep people happy. read more

The reason I am giving a low rating for this location is the service. The cook and one of the waitresses we're great. The food was great. When we walked in there was an older waitress there who apparently has issues with people of color named Jackie. She never took our order. We did not get served until another waitress came in. I want write a long complaint because life will deal with her. Madison is a melting pot of different cultures and if you can't handle that then you are in the wrong line of work. read more

Wouldn't take a call in order for breakfast, so I walk from my hotel. They tell me they don't have plates or Philly cheese steak. Waste of time. Terrible read more

This particular Waffle House was the first I've ever been to. The USLI Hawaii Team I'm a part of decided to eat here the first night we got into Alabama. It was rather late after 10, so Waffle House wasn't packed at all. We're a group of 7. The booths there weren't very big, so we had to do four on one table and two on another (one of our members was still coming in to AL). Our waitress was SO nice. She looked about my age, skinny (super jelly), tattoos, piercings, and an AWESOME haircut (I wish I could rock those kinds of cuts). I'm pretty sure she knew we weren't from AL. She was patient with us when we initially didn't know what we wanted to order. Once we got our food. I was in HEAVEN. Everything on their menu (even burgers) comes with hash browns. I was skeptical because I've never really ate good hash browns before. They were always too soft for me. The ones we got were delicious. The hash brown, how would you say, patty(?) was on the thinner side and the potatoes were crisp on the outside. YUM! My friend and I both ordered the Bacon Egg Cheese Texas Melts with hash browns. The melts were even more amazing. I don't know if the chef we had was just great or because we were the only ones there, but OMG the food was so good. AND it was SOOOOO cheap. Our whole meal was under $6. The food was so good and our waitress was so nice we ended up leaving a really hefty tip. If I go to Bama again, I'm definitely going back to this Waffle House (: read more

Waffle House - Single Waffle - Diners Near Me - Madison, Alabama

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Had not eaten at a Waffle House in over 15 years but decided to stop in since it was located in front of my hotel. Seemed like it was new and it was very clean. Service was great and the food was tasty and inexpensive for a quick meal. read more

Waffle House - Diners Near Me - Madison, Alabama

Waffle House like you would expect. Clean inside. Quick service. Staff was friendly and we had a good conversation going about sports. Just ordered some hash browns loaded but the price was right and the food quick and exactly as ordered. Good late night spot for breakfast. read more

Shortly after being seated we learned the cook had just quit. Despite the setback Travis, our server, and Latotya put in a heroic effort to take care of a full restaurant. Our food was quick to arrive and cooked to perfection (thanks Latoya!). Travis handled every customer in the store and never found an excuse not to take care of us. read more

Since when does a Waffle House do to go orders only???? Them ignore you when you are ready to order. So disappointing because usually this place is so great. read more

Rarely eat out and have been to this place twice in two years, but today on the way to work I was hungry and stopped by to pick-up breakfast. Never again, after they had grits and toast in place of the hash browns and ham I ordered. Not sure how they got the order wrong, but lesson learned for me to check before I leave. You have to follow-up on everyone these days and eating out is not a pleasure at all, even when you do it for a break from eating at home, it's a hassle. Well, Waffle House is pretty much a stove sitting in a rest stop bathroom anyway, but at least you can see them cook the food. read more

We show up to waffle house and they have the door lock and there's clearly people in there eating and they're just staring at us not saying anything and giving very much racist vibes! Wouldn't recommend read more

Waffle House is not my favorite place to visit because of the tiny space and I prefer not watching how my meals are prepared. However, I do enjoy my food most of the time when I'm here. I always get the All-Star Special for breakfast. Sometimes the waffle turns out good, sometimes it doesn't. It depends on who makes it, I guess. Yesterday I had dinner at WH for the first time and decided to order something different. I got the pork chop dinner, which I liked. I was pretty full by the time I finished everything on the plate. Didn't care for the salad though... I didn't even know WH served salad. My hashbrown was cooked the way I liked: crispy top! Everything was greasy, but I kinda like indulging in greasy food occasionally. If you hate greasy food, I think you should probably avoid WH. read more

Waffle House - Meat Lovers pork chop dinner. Comes with three chops, hashbrown, Texas toast and salad (not in picture). - Diners Near Me - Madison, Alabama

Terrible customer service. Absolutely no display of teamwork by the staff. Our server was nice and courteous but others left her to fend on her own. We left before our food was even ordered because several other customers walked in, sat down, and ordered before we were even greeted. We sat at the counter and we only got stairs from all other staff. Not to mention other patrons were rude to us. read more

I was horrified when my waitress continued coughing throughout my entire time there. The manager should have sent this sick employee home. The lack of judgment and leadership form the manager makes me wonder what other health impactors are overlooked at this location. Based on this bad experience I will not return to this waffle house. read more

Waffles were soggy and not good at all. The steak melt I had was pretty good and the portions were fine for the price. Just so sad that its called waffle house but waffles were aweful! read more

I like their cheese eggs breakfast special. Breakfast is my favorite meal, so I am very happy that they serve breakfast all day. My wife adores their waffles, so she orders the All Star breakfast. We like the friendly waiters too. The place is clean and lively. read more