Hello everyone!
I am not one to do this, but once my kids are involved, it's a completely different story.
We went to the Waffle House at 1515 51st Ave E Ellenton, Fl 34222.
I walked in for breakfast and no one was up at the front. There was some dirty tables so I walked to one to see if any were going to be available. Before I could even finish my sentences to a employee, she just kept saying "No ma'am No ma'am" over and over. I was trying to figure out if there was a line or how they did things at this Waffle House. She was incredibly rude about it.
I proceeded to walk to the front to sign in. We waited, got a table and ordered our food (server was great btw). After we got our food, our daughter needed to go to the restroom. It's a one stall bathroom. We gave our daughter a phone and said to call when she was done (tummy ache so it was going to be a couple min). We were right next to the stall and could see everything. So it was safe and we could continue eating.
I sat down and another customer walked up to use the restroom. Immediately, the employee who was already rude once, ran up to the door and hit it/started yanking on the handle loudly. It was so loud and aggressive it scared my daughter to the point of tears. I ran up the door and told her to stop! The employee scoffed at me, rolled her eyes and said, "She has been in there forever" I rebuttled and said she just went in there and there was absolutely no reason for that behavior. There were other customers comments how aggressive that was and uncalled for.
My daughter came out and it caused her to panic and she was in tears. This was completely unacceptable and just plain arrogant behavior.
I spoke to management and will be pursing higher management. However, this wasn't just a slap on the wrist scenario. This lady scared the crap out of my daughter, was rude to me and honestly, wasn't the nicest to other customers as they came in. The best way I can describe it was she was treating customers as cattle, calling them to tables as they were clean.
Like I said, I don't normally do this, but this scared my daughter so bad, I wanted other families to know about it before going to this Waffle House.
The employees name is Karen. And if she were to be reading this, I hope she is incredibly disappointed in her behavior and realize that positive actions are better than negative, regardless what's going on in your own personal life. Because now, a 6 year old is crying and scared when all she wanted to do for a week was going to Waffle House with her mom and dad.
Thanks for reading,
Brooklyn read more