The service was excellent. I went in to get a window screen done and ended up needing a new one. He explained the details thoroughly and provided me with the best option. The price was reasonable and a good value. read more

Excellent service. They will work with you to give you the precise cuts you need. We wanted a mirrored top, and we had a extra piece of mirror. WAdsworth cut mirror for us to cover a cabinet top. The edges are rounded. It is beautiful. read more

Wadsworth Glass - Custom cut mirror. - Windows Installation Near Me - El Sobrante, California

I've been working with Wadsworth Glass as a homeowner for several weeks now and I'm tired of being gaslit. You'll notice that most of their positive reviews are for people living in homes. Yet, somehow despite clearly showing an expertise in just residential homes, they are the preferred supplier selected for the condo buildings of Gateview. In the rest of my review I will explain i. why they are liars, and ii. why they deserved to be fined for non-OSHA complaint practices. My windows are over 50 years old. They have taken a beating from both the sun and salt water. Despite the frames being made of aluminium, the oceanic environment has been harsh enough to corrode the frames. On one of my frames, the corrosion is so bad that the frame has lost structural integrity and has bent out of shape. On the rest of the frames, the corrosion is so bad that the frame can no longer seal against the outer elements and constantly leak in cold air. My apartment is constantly like an ice box. Despite having an electric bill (the heaters in my unit are all electric) that is double compared to my building average, AND have never performed a leak test, Wadsworth employees claim that they visually verified that my windows seal and do not leak an abnormal amount of wind. This is gaslight attempt #1. The other issue with my windows is that they are also harboring mold growth. This is especially bad because with the wind (whether the windows are open or closed) the mold spores are spread through the apartment. Because of this, the ppm of mold in the air is so high that even with multiple air purifiers, I have developed pulmonary mycosis. Even if I clean the windows, the mold returns because it's living in the broken window seals. This mold is so obvious that if I take a picture and show it to ChatGPT, even it can immediately identify that there is mold growing on my windows. Despite all of this, Wadsworth claims that my windows are fine and do not need to be replaced. This is gaslight attempt #2. I've tried to contact several attorney's in the bay and because this is dealing with an HOA, they don't want to touch this case! If you're an attorney and want to help in this case, please reach out. Imagine having this company's employees come to your home, see the mold, acknowledge it is there, see the corrosion, see that none of the windows form a proper seal, yet still recommend to both your and your building management that the windows are fine. The other point I will bring up is their non-OSHA compliant practices. For the other apartments in my building, which they deem are bad enough to be replaced, they do not use a hanging platform to replace these floor to ceiling windows. Instead, they have in house strapped together a harness which they will drill into concrete ceilings with 60 bolts and then hang on the side of the building as they try to remove the windows. Besides the harness being non-OSHA complainant, the 60 massive holes they drill compromise the integrity of the thin concrete floors of the building. Furthermore, when they patch it up, they do not use concrete again and just use some plaster-of-paris. How do I know? Because of the units they have replaced, they have caused more damage to them by introducing new issues afterwards. In summary, if you are looking for a business that does unsafe work, and will gaslight you to make you believe that what you see is wrong, go with Wadsworth Glass! read more

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Wadsworth Glass has been my go to for - maybe 35 years. They're dependable and super skilled and friendly!

I had a double pane window that suddenly shattered. Wadsworth was quick to respond. They ordered new product and had it installed in no time at a very fair price. They're installers were very friendly and knowledgeable. read more

They do a great job with mirrored closets, showers, and windows. I've been happy with every project they've done. The quality is excellent and prices are fair. They will even work to help pull the permits for your job if needed. read more

I can not express enough how kind, helpful and friendly everyone is at Wadsworth Glass is. A pleasure to work with, from Sam and Tony who installed my beautiful closet door mirrors and went above and beyond to help with a window that was not working properly. The gentle men who came out to measure (sorry I can't remember his name) Then when I called and spoke to Yeshua (Jay in the back ground helping) to ask questions about a garden window they also went above and beyond. Just an around pleasure to work with. read more

Great company, response is quick and very courteous. Call to replace rollers on patio door and window screens. Technician came the next day and ordered necessary parts. Office called with estimate which was very inclusive with items. Very professional! read more

Even though I sometimes find it easy to put off maintenance it is never a good idea... I had to have my slider repaired. I cannot remember ever having called a glass company for home repairs. My neighbor referred me to Wadsworth Glass; I am happy that he did. Even though I don't really have a comparison to the other glass companies there are several reasons that I feel a 5-star review is justified. They did not try and sell me a new door. They answered the phone when I called. I did not have to request an estimate online. They came out the same day I called and within the time frame I was given. After he found the problem he called for the price of the parts which he had on the truck, I okayed the price and, Baldo, the tech went to work. He finished in the time he told me it would take. He was polite and professional. The cost of the repair was reasonable, The company is a local small family owned business. I might have some windows replaced and If I do I will call this company read more

Family Owned - very personable, and will work with you to achieve exactly what you want!! The team is professional , considers your home dynamic as far as cleanliness, and Great quality of work! read more

I had a front house window broken and called Wadsworth Glass yesterday morning for service. Zion and his crew were able to evaluate my situation by looking at a picture of the broken window and got some information and arrived at 12:42 p.m. and replaced the broken window! Everyone on the team was efficient, professional, knowledgeable, helpful, friendly, provided a reasonable rate, and quality product and service. I highly recommend Wadsworth Glass for anyone who has any glass needs. I am a very happy returning customer. L.C. read more

Excellent customer service! I needed an assessment on my sliding door and screens and they came out quickly, did an assessment, and quickly sent me a quote and helped me submit part of that quote to my HOA. They regularly updated me and kept me in the loop with what was happening, and quickly came back out to re-install. Every person I came in contact with was so warm and kind, and I really enjoyed their thoughtfulness and trusted their expertise. I definitely will be going to them for any of my glass needs, and appreciate their quality work and amazing service! read more

Great place! Had glass made to fit table tops to prevent scratches to wood & had them replace a window that someone threw a rock and broke the outer pane. Both times they were great. read more

I had Wadsworth install 2 large mirrors (which I ordered from them). They came at the time they said they would and completed the job quickly. The installers were friendly, explained what they were doing, and finished in short amount of time. They left everything spotless. I am very satisfied with the whole experience. read more

Go here, at least to get an estimate. They were honest people; letting me know upfront that replacing a screen door may not be necessary. We went ahead anyways. read more

We have had a couple windows replaced by Wadsworth Glass. Everyone at Wadsworth- in the office, Zion and all the workers are great. Looking forward to replacing more windows in the future. We really like to work with local family owned businesses like Wadsworth Glass. read more

We went to Wadsworth Glass after purchasing a sliding door and then being burned by a large chain store with an orange logo... U can guess who... Wadsworth was the complete opposite! They were very helpful and prompt and addressed all our concerns. They also looked out for us. For instance, the first door we ordered from them arrived but had a scratch on it. Wadsworth did not want to sell us a door with any issues so they promptly notified me, sent back the door and went to a higher quality manufacturer and didn't charge us more! Now that is customer service which you don't find too common nowadays. We received our door and had it installed by our contractor and we could not be happier! Adrienne and Michelle were the wonderful ladies who helped us out and they were beyond awesome! I wish I could give Wadsworth Glass 10 stars! We will be coming here for our windows and doors from now on. No more large impersonal warehouse stores for us. Wadsworth Glass is a winner! read more

Wadsworth Glass - Our Sliding Door installed - Windows Installation Near Me - El Sobrante, California

Someone put a rock through my window, I know who it was, my neighbors know who it was, my coworkers know who it was, but because I don't want another rock through my window, I have chosen not to review his business. These guys came in during a Marie Kondo styled cleaning that started and lasted much longer than expected which means that this happened at a horrible time and I'm totally embarrassed. However, they came in, did the work and were totally great about it. The cleaned up the broken glass, installed a new door and I was able to go to my evening job with bells on. These guys were amazing and I know why the other glass repair company recommended them to me. I am forever grateful for the work that they did, work that was cheaper than the deductible for my insurance company. read more

Wadsworth replaced our old aluminum bay windows with beautiful white vinyl windows. Did an excellent job, on time and with good communication. We are always happy to support local, family owned businesses and this is one of the best! read more

A local small business with a personal touch- the owner was super friendly, and personally helped me find the right solution to my broken screen door. I will definitely be a repeat customer! read more

From the first day that Rob and Johnny showed up to inspect and measure we had a good feeling about our decision to use Wadsworth Glass. Once the order had been placed, it seemed like the time flew by quickly and we were ready to schedule the installation. It was a pretty good size job as we were having almost every window and sliding glass door replaced. We Decided to go with the same product that the improperly installed sliders were. That is a whole other nightmare that is only being referenced because they were the reason, we made the choice to replace them. We then thought since we are doing the doors, let's just do the rest of the windows. Although the existing windows were double paned, they were old metal ones from the 1980's. We were given a time frame for completion and that was exactly how long it took, including cleanup. Considering it was 5 windows, 2 sliders and 1 existing window adjustment, it was an impressive accomplishment. After the stucco guy came (a connection from Wadsworth Glass) we were left with minimal touch up painting. My husband and I are completely satisfied. If you are in need of any windows, doors or even shower doors, we would recommend Wadsworth Glass 100% read more

*Masks not worn by any employees inside* I just picked up a pane of glass from here today and have purchased them from them before and have been fairly happy with the pricing and the product. When I first called to inquire about a quote, I didn't get a call back for maybe a week. I then emailed this week and got a response the next day with quotes. The glass was ready the next day and they even cut it down further for me right away when I brought it right back because there was a miscommunication about the size and I realized it was too wide when I got home. The only thing I'm bothered by, is that even though there's a sign outside their door that says customers are required to wear a mask to enter, literally no one in there was wearing one. I was surprised to see the woman in the office turn around from finishing a call at her desk without a mask and no attempt to put one on once she saw me there. I had called before going over there to ask if they had curbside pickup, but the receptionist told me no I have to come in. Because I have asthma and family members with immune issues, I try to do curbside pickup wherever I can. However, she didn't ask for a signature when I arrived, no real reason I could see for requiring customers to come inside if the order has already been paid and all I had to do was provide my name. I waffled about whether to make this a 3 star or 4 star review because covid safety is really important to me. They are a small business though & I appreciate they cut the pane down right when I brought it back even though it was so close to closing time. I'm hoping they're all vaccinated and that's why they're confident enough not to wear masks but there's no way to know that about strangers, and this pandemic is not over yet by a long shot (just learned this morning someone I know died from it) so I was surprised to see bare faces. I have no idea about the employees' vaccination status or what their habits are, but seeing that sign on the door while everyone inside ignores it makes me think that it's only there so it appears they're following the county health mandate from the outside, without actually doing so. For people with underlying conditions such as myself, it makes me really uncomfortable to be around people right now without masks and their lack of curbside pickup options make it impossible for customers to avoid possible exposure if any of them happen to be infected without symptoms. At the very least I hope they offer curbside pickup to keep their more vulnerable customers safe. Most of us aren't going to bring it up if caught off guard with maskless people, especially after all the stories of people getting aggressive or violent over being asked to wear a mask. But we might choose to go elsewhere next time, where we feel the business is actually making the safety of its customers a priority read more

Wadsworth continues to be awesome! This time they helped me with...of all things...an edge for flooring. I needed to finish the edge of "luxury vinyl" and thought a mirror trim in black might work. They let me take a sample home to try and sure enough: perfect. And then they sold me a left-over piece for a song. (As for a recent review saying service has not been as good since Mike passed away -- they're grieving, for goodness sake. Surely we can cut them some slack.) read more

Wadsworth Glass - The black strip is an edge for mirrors. Perfect finish for the floor on the landing! - Windows Installation Near Me - El Sobrante, California

friendly. honest. quick and made sure i was secure with a patio door. did not want to leave g go or the weekend knowing i was without a door when he knew he could facilitate even if it meant a little over for his crew. thank you. read more

This family run business has been around for years, very well run and the family is amazing, they do quality work!! highly recommended glass and shower door company!!! read more

Wadsworth glass are consummate professionals, I replaced 11 original aluminum windows with retrofit vinyl double pane windows on a house built in the early 50s; not only did their work look amazing and fit perfectly my investment immediately returned 200% in the increased value of my home! That's not even mentioning the savings I'm now getting on my heating and cooling; I haven't needed to run the ac at all and my house stays at a very comfortable 63°f. Wadsworth glass was fast, polite, tidy, and knowledgeable. They answered every question I could come up with and then some! I definitely recommend this highly qualified, honest, reasonably priced and efficient team for any job where you need to replace glass. They do glass doors, showers, and probably even sky lights! For all your glass needs Wadsworth glass is on the job! read more

A handle on our exterior sliding door cracked and was about to snap off completely. After checking hardware stores and then calling around, I ended up at Wadsworth Glass. Their technician took the time to rummage through a box of parts to come up with the hard-to-find part that matched what I brought in. The counter staff was friendly and helpful. If not for them, I would have had to try my luck ordering the part online or searching at more distant glass shops. read more

Called Wadsworth at the close of business when my sliding glass door shattered. They got right on it, and got me an estimate and scheduled the glass replacement for the next day. EXCELLENT customer service. They are professional, friendly, and truly care about the customer. The work speaks for itself as I got my sliding door replaced and everything cleaned up in abut an hour. I will never forget this experience. Highly recommend! read more

I had all the windows in my house replaced by Wadsworth Glass recently. I want to say they are the BEST in the business. They were done in a day and a half and did outstanding work. Their crew was very professional and friendly. They thoroughly cleaned up everything afterward and I couldn't be more pleased. The office staff is also excellent!! I highly recommend them. read more

Wadsworth came very highly recommended to us so we were really glad when they agreed to take our small job. They sent out someone to the house to assess the situation, make notes, take measurements etc. Their policy was that we agree to provide a $150 deposit against any work to be done in order for the home assessment to take place. He came and did a seemingly good job for which we paid the deposit. After a couple of weeks we called to get a status update. This started a months long volley of back and forth messages by phone and email when they would say they were waiting for information, had to research it, had to talk to the assessment guy....then they sent us another customer's invoice. They did cash our check but at this point we think they've lost our paperwork and won't admit it. We've asked for a refund. They need to talk to the manager. So far, no response. This whole time, we have had to initiate communication. No calls or emails from them. Maybe this review will spur on some activity. In the meantime, I advise you go somewhere else. I give one star to account for the COVID situation. Everyone is working hard, but In this case, not hard enough. 10/19: here's the coda to my review. Today I received a check for $150. No note; no call. I will take the check as an indication that they take responsibility for poor service in this case and either being unwilling or unable to complete the job. As a business person myself, I think it is customary to provide an apology or some words of understanding. It's too bad they couldn't find a way to use their words. I will be doing a remodeling project soon, and was hoping they'd turn out to be a good partner for the window purchasing and installation. Enough said. read more

I had a leaking window replaced at my home, great window, beautiful job on installation. Also had an attempted break in at my office this week, needed a quick temporary glass repair until they could do the permanent fix. They were out the same day I called, and they ordered the permanent replacement for install later. Very professional, responsible and reasonable fees. Highly recommend. read more

Sent them photos and didn't hear back from them. When I had messaged them again they said they had tried to contact me. The message said they were busy and gave me some basic short spiel about my problem and said they had to come out and do a water test which seemed rather expensive. $150. No thank you. read more

We would highly recommend working with Wadsworth Glass! From the welcome of their sweet dogs when you visit their office to the final product, we were very pleased with their work and customer service. We really appreciated Zion's excellent customer service as we worked through permitting and willingness to find a solution that left us feeling heard. We also felt the installation crew including Kao, John, and Sam was truly stand out. Getting new windows is a game changer for the comfort, efficiency, and look of our home. read more

Replaced broken window at house. Professional, friendly & knowledgeable staff. I love that they're local and have been in business so long. Unfortunately I'll probably need to hire them again soon! Old house + old windows = lots of repairs needed! At least I know that I will good good service, at a fair price. read more

They were quick and did a beautiful job. Great communication, we were kept informed at every stage from purchase, fabrication, delivery to installation. Highly recommended read more

Have done business with Wadsworth Glass for over fifty years. Since Mike passed away,,, the office staff has been very unreliable, ordered wrong items, assured receiving a return call, which never comes as promised. Need to call time and again as status of an order with no return call. Work by techs is has always been excellent! Office staff???? What is happening? read more

We wanted to replace 3 large window panes on a bay window, and 2 large sliding glass doors on a balcony. Wadsworth was the only company (of 6) that sent us a contract after the estimate. Other companies did not follow through on this size job. The job foreman, Rob, was also the estimator from over a year ago (pre-Covid) and remembered our Oakland hills house and issues. He recommended an excellent glass tint and new spacer finish. Crew size was 3-4 men. For us, this was an expensive job and the Wadsworth office staff was very patient with the many questions we had, and provided us with sample glass to bring home and test. We highly recommend Wadsworth Glass. read more

It would have been nice after calling twice trying to get an estimate for a window and I was the one who gave all the measurements. I was told that I would get a call back with the estimate for the window and the labor but never heard back. I didn't bother to waste my time as they didn't seem to want my business. read more

So who do you call for emergency window replacement after a WILD TURKEY flies through and shatters the plate glass window in the living room? WADSWORTH! Partner arrived home yesterday to find chaos and AND wild turkey IN THE HOUSE! Insurance doesn't cover damage from such occurrences. The emergency window company wanted $500+ just to board up the window for the night and then additional money to replace the window today. Since it was a pleasant spring evening without too much wind, decided to wait until the morning to contact Wadsworth-- and GLAD I did. (They had done previous work for us about five years ago: sleek shower stall and large LR mirror.) Called Mike just after 8:00am this morning. Within 30 minutes a rep is at the house to measure and commiserate. Within 90 minutes after my first call, two other reps are here removing the remaining parts of the window and installing the new one. Best of all, Mike even convinced me I was not having a bad dream. He explained that his guys had recently replaced several other large windows that had also been destroyed by flying wild turkeys. For quality, responsiveness, promptness, friendliness, and excellent value in a LOCAL small business I highly recommend Wadsworth. They saved the day! read more

Made an appointment for an estimate about a week ago and the day of the appointment was told by Veronica, the owner's wife, that the job was too small and they cancelled same day at the time of the appointment. When we called back to discuss with the owner we let Veronica know that the last bid was $75,000 and that this was not a small job. She said that this might be "out of their scope" . Overall a very unprofessional experience. I would suggest finding other providers that know how to keep an estimate appointment and are better equipped to handle business accordingly! read more