This company advertised a free sample of mascara if you took a survey. I took a LENGTHY survey and then was unable to make their site work to order the sample so I sent them a message. I received an automated response that day. The next day they said they were looking into it. Two days later they said I had to email them. Then that same day they said I wasn't eligible for it because I wasn't subscribed to their newsletter PRIOR to the promotion! What a crock! This is the worst customer service. I will absolutely not be doing business with them and you shouldn't either! read more

A sweet friend recommended the makeup line at W3LL PEOPLE a few months ago, so I stopped in for a visit this morning to use a gift card I received for Christmas. I was greeted with a warm smile and felt welcomed instantly by one of their associates, Kana. I'd mentioned to her that I'd drifted from wearing makeup on a regular basis, and was in search of more natural products for easing back into the routine. Kana was incredibly knowledgeable about W3LL PEOPLE history, products and application. Her customer service was outstanding, and after she spent nearly a half hour with me, finding the correct shades, applying products to my skin, etc., I felt I'd been transformed! I'm so grateful for her time and expertise! Unfortunately, I realized my gift card can only be used for online products. I left the store confident in what to purchase and feeling incredibly cared for. I returned home and placed my online order immediately. I wish Kana could have received the credit for her exceptional service today. She was lovely! read more

Love this store and their products. Ali Davis helps me so much with the cosmetic line and other brand skin care W3ll People carries. As a makeup artist in today's industry, having clean products with no animal testing is very important to me and some of my sensitive skin clients. I send everyone to see Ali! Love this store so much! read more

I heard about W3ll People after paying a friend a compliment on her gorgeous complexion. She was quick to give W3ll People some credit for her glowing skin. I have been using their narcissist stick for several years now and love it. I have a few other of their products and can attest to their quality. The big plus is the company is based in Austin and their products are certified organic with ingredients you can pronounce. When I found out they opened a second location and are now at the Domain Northside I had to check out the new store. Everyone was extremely helpful and knowledgeable about their product. They had me try a few items to get the right match. Note: follow them on FB or sign up for their newsletter. They sometimes run specials and host events! read more

This place is the go to spot in the Domain for all skin care needs! They carry all the top of the line organic clean products, not just W3ll People. They carry Osmia, Paia, Tata Harper and so many more. Bring your old toxic products in and dump them in their toxic waste garbage can and get a pretty sweet discount off your purchase! Don't forget to check in on YELP for a discount as well. The gals here are super helpful! They helped my gal pal and I find the perfect brow gel... she was so professional and super hygienic with the application. If you're looking for clean make-up swaps then this is your place. Super inexpensive. I am a make up minimalist and have about 5 W3ll People products that take less than five minutes to apply and gets me out the door. This is not the super funky cat eye drag queen (although I love and respect y'all) .. this is the clean, non-toxic 2019 way to do your make up... I love how they are local and down to earth here. No intimidation, no pushy sales.. all live and excellent customer service. I forgot the gal's name that helped us.. Taylor?? If so, girl you were so helpful. My friend that I brought in is cleaning up her make up routine because of you! I also love how the employees practice what they preach! They are living the life, walking the walk and wearing the goods that they sell and believe in! Thanks for venturing to the North Side of Austin! read more

I'm really glad that the people that work here are so nice and helpful to anyone that has questions but I only buy one thing from here and I am always waiting for 20 min for the cashier to finish her life story with the customer she is talking too. I am gonna have to find somewhere else to buy the soap I need. I wish the checkout process wasn't so long. read more

If you are looking for the best service and a great facial with the highest quality non-toxic products this is the place to go. It has a swanky chic simplistic vibe with all the essentials. I got a facial from Laney and she is extremely talented in the facial and her awareness of skin health and the product lines she uses. Some of the best parts of the facial were the natural scents of the products that comes from the actual ingredients. She used One Love Organics, Marie Veronique and a decadent Honey Mud Mask from May Lindstrom. I am usually bright red after facials and I left without any makeup on or red skin. Your face is glowing after you leave and you are in such a peaceful zen state. If you want total luxury skincare and the perfect glowing skin go see Laney! read more

I don't have tons of time to research skin care but now that I have "mature" skin it has become really important to me to use quality products. After finding W3LL People, I've seen a noticeable improvement and have actually gotten compliments on my skin!! Look for Laney, she is down-to-earth and very knowledgeable, and will listen to your needs to help you find a skincare regimen that is right for you. read more

My friend and I stopped in here for me to ask some questions after a friend of mine gave me some of their mascara for my birthday. Staff was extremely knowledgeable not only about their products but about health stuff in general too, which goes to show they really believe in and have a passion for what they do. I have been struggling with super dry skin and rosacea to go along with thyroid/autoimmune issues, so when got a facial and still noticed by the next day how much more smooth my face was, I had to go back and buy more products! I love how natural everything is. It is no more pricey than other "nice" brands full of chemicals, and all the skincare smells like essential oils. My husband even complimented how much better my face looked at breakfast this morning (without makeup)! I'm still working on my internal health issues, but I'm so grateful that God led me to these products that help my exterior without chemicals which ultimately work against my health. I am sold! Currently I am using the W3ll People eye liner and mascara, Osmia purely simple face cream, Osmia restore facial serum, One Love Organic Scrub/Masque and May Lindstrom skin blue cocoon. read more

Having little to no knowledge of skin care or beauty products can make stores like this incredibly intimidating. However upon walking in I was greeted by Laney and was surprised by how easy it was to talk about what I was looking for. She never made me feel incompetent, even when finding out I was still using store brand face wash, and was able to make finding my product a fun conversation rather than a judgmental interview. Incredibly grateful for this experience and the education that came along with it. I am in love with the product and would recommend this store to absolutely anyone. read more

Love this place! Great product and really feel like they took the time to find out what my face needed. Was able to test/try face wash in the store. read more

W3LL PEOPLE - Studio - Skin Care Near Me - Austin, Texas

I was so happy with my experience at w3ll people today. Alli and Kana helped me pick out a perfect lipgloss for my birthday I can not wait to wear it out this weekend read more

I love going to this store! I live in the Domain and always enjoy there advice and natural recommendations! I'm obsessed with the lipgloss and the hurraw! Lip hydrator Ali Davis showed me! I can't wait to go back and see her! Nhung and Kana always remembers my name and is always happy to help me! I love them! If you love natural green beauty you should definitely make the trip! read more

If you are looking for natural makeup and skincare products, I highly recommend this place. Customer service and attention is top-notch. One on one help and personalized suggestions were great. I was concerned because they used a lot of products on me and any time I've tried new things on my face my skin breaks out horribly. I was very surprised last night after washing my face that there was not a single breakout. This morning i felt like my skin looked calm still and maybe smoother. I like the rose clay soap and acne treatment oil a lot. The only product I wasn't crazy about was the foundation. The products are pricey but as they say, you get what you pay for. In this case, you don't get a ton of harmful chemicals like in all other beauty products. read more

Every time I come to Austin, I HAVE to make it a point to visit this particular location one because the location is fantastic (near amazing shopping and fabulous restaurants) and second to visit Lauren. Lauren is AMAZING! She has been a HUGE help in my non toxic skincare and beauty journey! She welcomes everyone with open arms and makes the buying experience super easy and carefree. I highly recommend this location, not only because of where it's located but because of people like Lauren who are there to help anyone and everyone. See Lauren, she will not steer you wrong! read more

The skin care and make-up are fantastic! Kana provided exceptional customer service and it was a joy to visit with her.

I followed Ali Davis here from another skin care retailer. She is THE BEST! I am UBERLY (word?) satisfied with her suggestions on male skin care and pore reduction. I get compliments often of how clear my skin looks and I must say my skin hasn't felt this soft and smooth since birth! #NoFiltersNeededAnymore LOL. PLEASE visit this store and find healthier options of healthy skin care. Thanks Ali for the best customer service outside of Chik-Fil-A! #MyPleasure read more

W3LL People is amazing! I have loved every product I've purchased from them and since using their makeup, have had family/friends make comments about how much better my skin looks. It's so nice to know that you're getting an excellent-quality product at a reasonable cost--and a product that is actually good for you! I also love that this is a local business right here in the Austin-area. Visit their store --you'll also receive amazing customer service from persons who are knowledgeable about the products and who can make recommendations about what may be right for you! Check them out!! read more

I absolutely LOVE these products! My skin has never felt so radiant, clear and smooth! People are asking me what I've done lately to look so refreshed! Thank you Kana and Ali for your expertise in not only helping me find the right products, but assuring me on how easy they are to use. My routine is simplified and so much better than ever in my life. I'm 56 years old and have been told recently I look 15 years younger! Can't complain about that! read more

I used to live in Austin and every time I come back for a visit I like to stop by W3LL people and was so excited to see they have a location at the domain now. I stopped in on Saturday evening around 5:45 with my mom. We were both greeted immediately and I explained that I was looking to replace an old foundation from them and see what new products were available. I sat in one of the makeup chairs and was helped by Lauren who gave me a full makeover! Lauren was so helpful and patient answering all my questions and explaining everything that she was using so I could recreate the look on my own later. My makeup looked and felt great which is why I love W3ll people products! I also just love the way the store smells and everyone is so friendly. I would highly recommend anyone come to the store! read more

I absolutey love this store! I have super sensitive skin and Kana suggested the best skin care products for me. I love the environment and everyone is friendly! read more

I've been a fan of W3ll People for several months now and I'm so happy I made the switch! It's wonderful knowing I'm putting the cleanest ingredients on my face and my skin has improved greatly just by switching up my skincare and makeup. My skin recently went a little nuts with a breakout so I went RUNNING to W3ll People! Once again.. ALI SAVED THE DAY and was able to help pinpoint the issue super fast! Turns out my skin is NOT a fan of silicone and she helped me realize that was the main ingredient of the allergy medication I had started taking (insert eye roll emoji). Thankfully Ali knew how to attack the problem and helped get me the right products to clear up my skin as quickly as possible. The best part is she wasn't just trying to sell me products.. but was more concerned with helping find the right products just for me and my skincare needs. This store is really the BEST and has outstanding customer service! Everyone that works there is always so kind and knowledgable about every product!! read more

I was really impressed by this place, the selection of products as well as the knowledgeable employees and great customer service. Laney was super helpful and knowledgeable and helped me find some great products for my oily skin! It is amazing and scary how many products out there that are marketed as "gentle" or "natural" actually contain toxins. W3LL People really does their research and only sells verified nontoxic products. My eyes were definitely opened after our conversation and I will be shopping at W3LL People more often now! read more

I've walked into w3ll people a few times, but this time I was greeted by Conna. She knew her stuff, helped me find a foundation but then she also recommended some skincare that suits my needs and my skin looks so much better. Love the look of the place, it has great energy about it. For sure next time I go in i will be looking for conna! read more

I threw out ALL of my makeup and made the big switch to all W3LL people products. I couldn't be happier! The staff are so friendly and helpful, there was another woman in there doing the same thing as me. I am blown away how much my skin as improved since switching a few months ago. And the prices are great! I will never go back to the chemical-loaded alternatives. I am so grateful well people makes taking better care of your skin so convenient and affordable. read more

W3ll People @ Domain hosted the Marie Veronique event this past Saturday, Oct. 21st. Marie and her right hand person were in-store providing 2 hours of great knowledge on their products and ingredients. This event, is just one of the many reasons for why I absolutely LOVE W3ll People. W3ll People is such an incredible concept and incredible make up brand (I LOVE all things W3ll People!). I love visiting that store not only to learn from the many experienced and talented green beauty gurus but also to de-stress from work and relax. There aren't many knowledgeable people in Austin that know about green beauty and what it means to have non toxic skin care and makeup. Highly recommend going to this very welcoming studio for the best in both! Shout out to Lauren for GREAT make-up application, and to the studio manager, Allie and the best brow girl ever - Nhung! If you want great non toxic makeup that makes your skin look beautiful, highly recommend visiting. EVERYONE in that studio is such a pleasure to interact with! read more

I've gone into this location many times and I always enjoy it so much! I'm always greeted with a warm welcome, and I love the selection of product. Ali, Nhung, and Kana have helped me in the past and have been so helpful and knowledgeable. Ooo just a bonus, but it smells great in there haha read more

BEST organic, chem-free make up brand. They also sell some of my favorite brands for skincare.

This is long overdue since this store opened, but guys, COME HERE! I didn't think I could love anything more than W3ll People products until I met the staff at this store! Every time I go to this store, the staff makes me feel right at home and always keep me up to date with skincare, makeup and events. My whole family has gone and loves all the employees we have met! A really great approach to selling and learning about product instead of the usual makeup pushing you find at a lot of places. Major shout out to Lauren who makes me feel like I'm meeting up with a longtime friend every time she is there! You guys are the best! read more

The customer service here is unparalleled. I feel like every associate that has helped me is extremely knowledgeable and passionate about all products and I always feel like I'm in good hands. Every staff member and manager is extremely flexible, understanding and patient. I am beyond grateful to have a found a store with people whom I can trust and am starting to know by name at this stage! Thank you ladies for all your beauty help! read more

I love w3ll people in the domain for their product and their people! Lauren and Ali are fantastic! They always remember my name and greet me when I walk through the door and provide great recommendations! Lauren got me addicted to the products and I quickly switched all my makeup over to w3ll. She always remembers what I last purchased and what I was looking for. I love visiting and the products!!! read more

If you want personal care and divine products that actually work, go here! I had THE BEST customer service here with Lauren & Laney. Lauren did my makeup and shared some face oils with me and changed the look of my skin instantly-I was so shocked. I bought several things on the spot. Laney set me up with some skincare that really works I showed her a handful of loooong receipts from things I just returned to other stores because they made my skin worse. I've been trying for a year to fix my hormonal skin (after a baby) and I finally found the right place and the right stuff. Thanks so much!!! read more