I recently bought a Groupon and tried this place for a facial . The service was amazing and I really felt relaxed . Along with basic facial the best added pro is they give a bit of head and neck massage along with arms massage as well ! It was a great touch for relaxation! Everything was good and my skin really feels refreshed. The only reason I reduced stars is that I did not like their chair that they use for massages ! Basically the chair is tilted and kind of your feet are up thighs & feet in a 90degree position. I was super uncomfortable throughout in that position and my back hurt badly later as all the weight was going into my lower back ! Not sure if they have option for traditional table for a facial ! read more

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I visited Skin Zen Spa this morning! It was my first time here. I had called a few days prior and made an appointment for a facial to indulge in some self-care. My service was completed by Kathy. Wow! It was absolutely incredible. She was so kind and didn't miss any details. Even something simple, such as putting a serum on my face, was very methodical and she really took the time to focus on each area. I highly recommend and will be back! read more

Skin Zen Spa - Massage Near Me - Austin, Texas

I've had facials with Allison at least 3 times now and now book a month in advance to make sure I can get on her schedule. She's amazing! I'm a long time customer and always have a great experience at SkinZen. read more

I've been a long time member of Skin Zen Spa. It's the one thing I treat myself to each month - a facial. The change in my skin has been amazing. They have a great selection of products from Eminence and Skinceuticals along with their own line of products. I like several of their facial cleansers along with the microdermabrasion powder. I am a Premier member so I switch between Eminence and Skinceuticals products every month. I occasionally will do an add-on service of a stronger mask. The extra shoulder and hand/arm massage during the facial is wonderful. Also, don't forget the scalp massage! I leave with wild hair but I'm so relaxed I don't care! My only complaint is that two of my favorite aestheticians left after working there for many years due to career changes and moves. Luckily I've found a new employee that I really like. Thank you Stacy! The do offer walk-in facials or you can join an pay a monthly set fee for a facial. If you have the ability to do the monthly facial I really recommend it. If you don't, it's still a great place to treat yourself. I've never encountered any hard sales tactics to get you to join. Occasionally they have special events for members like discounted peels, holiday parties, etc. read more

During my pregnancy I've been looking for prenatal massages. They charge $99 if you're not a member which to me is totally worth it. They have a great parking lot. I always get stressed out when it's hard to find parking when I'm trying to de-stress. The front desk staff is very sweet. My massage therapist Delta is awesome. Whenever I leave my body feels so happy and relaxed. Definitely, planning to get a massage for my mom here in the future. ^_^ read more

This was an absolutely magical experience. Isabel, the aesthetician, is great at what she does. She really takes the time to get to know your skin, is gentle and makes you feel very comfortable. My skin is glowing and feels great. The spa receptionist is so friendly, too. I recommend it and I will absolutely be back. read more

Amazing experience. Just had my first facial there, which was great. Even a warm,scented neck pillow and eye wrap during the arm massage. No high pressure to buy other services, just great feedback from Paula on skin, how to improve and maintain it, etc. I'm going back again! read more

My experience was awful!! I tried this spa out for a deep tissue massage that was hardly deep tissue. I found it in spaweek.com where it was priced $69 for 70 minutes. Not only was my massage only 60 minutes, my masseuse left the room multiple times and I spent more time under hot towels then actually getting massaged. When my massage ended I was surprised to see that it was $99!! I showed them the price I saw online. When I made my appointment I even informed them I was a spa week customer! When the manager Vanessa called me today she refused to acknowledge anything and just said it's unfortunate that I'm the one who viewed the wrong pricing. Since then Vanessa has reached out saying she spoke to a manager (I thought she was the manager) and said they are "trying" to get me a GC. Unfortunately I have since been ghosted by Vanessa. I didn't think ghosting was professionally acceptable but here we are. I'd steer clear of here and instead go to Green Massage up the road in parmer. I've never had a bad experience there. Edit: in response to the owner.... You're banning me for writing an honest review!? That's exactly what I expect from you. You could have actually communicated with me instead of waiting for me to post my honest experience. I hope your reactive response is a telling sign for any potential new customers that this may not be the most professional of places. For the future... it is NOT a customers fault that you have listed and advertised the wrong pricing. That's actually just false advertising, pretty simple. read more

Skin Zen Spa - Massage Near Me - Austin, Texas

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I have been going monthly for facials and I have noticed a huge difference in my skin; both with dryness and reduction of lines and dark spots. I highly recommend the monthly membership! read more

I have enjoyed the amazing staff and services at Skin Zen for almost 10 years and feel they are the best in the community for providing compassionate skin care and advice. The team of experts and great customer service make it the go to for the perfect day of self care and love. read more

This is my second time getting a facial here. As a 48 year old, I work hard to maintain great skin. I highly recommend Paula! She's wonderful and my skin feels absolutely amazing. I also love that they carry Eminence products. If you are looking for a great place to get facials, definitely check this place out. read more

Skin Zen Spa - Pic right after facial - Massage Near Me - Austin, Texas

I always have a really informative and restorative experience when getting their signature facial, and I love their prioritization of products that are natural and organic! read more

This is a wonder spa with capable and caring staff. I have been there many times over the past several years and will continue to take advantage of their services . They have reasonable fees , immaculate facilities ,and I always feel calm with a smoother face . read more

Although the esthetician I had was very good, she only worked some days and it was difficult to get an appointment sometimes. That being said, DO NOT GET A MEMBERSHIP!! I tried to cancel 30 days in advance and realized that they continued to charge my cc. I have sent emails, left phone messages and told the receptionist at my last appointment that I had canceled. I have called numerous times and never get a call back. I have emailed numerous times and have never gotten a response. It is a shame to have talented people working at a place with such poor customer service. read more

Update on my skin- I'm closing in on 44 years old. I'm seeing defined expression lines (I don't mind) and dryness. I've been using the Eminence line for about three weeks now. The photo is the after cleansing portion- I also use the Calm Skin Chamomile cleanser. The result is supple clear skin with no flaking. My lines are still there but smooth rather than HARSH... I'm pleased with the recommendations from all the esthetician's at the spa. Eat clean, drink lots of water, get adequate sleep, smile through the stress, and use a high quality product on your skin. Thanks Skin Zen read more

Skin Zen Spa - Massage Near Me - Austin, Texas

Hands down the best facial I have ever had !! And first time dermablading !! I'm hooked . Paula is an absolute artist at facials - she was my esthetician. Do your skin and well being a favor !! Cute - practical stocking stuffers available too !! read more

Had my first facial there this weekend. Now, I'm a bit of a facial connoisseur, I get them every month like clockwork and have absolutely tried pretty much every reputable establishment in Austin (like to do my due diligence before committing to a membership) and this place was a definite win! I already have an appointment booked for next month and will update after I have another experience and results under my belt. The location was clean and professional, and the front desk help and esthetician both talkative and very friendly. I had a 50 minute detox facial (purchased through Groupon). They have these awesome chairs they flip you back on (I think called anti-gravity but don't quote me) which were literally the most comfortable facial bed/chair I've ever been on. My facialist talked me through all the products and asked all about my skin which I appreciate. They include a scalp, neck and upper body massage which was extremely thorough. When I left, my skin was LITERALLY. GLOWING and I was so relaxed throughout I dozed off. A couple of downsides though. There are no private rooms. Essentially, when you go back you go into a tiny dressing room and put on the towel wrap and put your clothes in a bucket. Then, you go back into the public hallway (eeek, in my towel wrap and yes I had pants on but still) before entering the back area where it's whisper only. It's one big room with dividers, so you have to walk by other patrons and workers in your towel wrap which made me a bit uncomfortable. I know, no one was paying me a bit of attention I'm sure, but I've never had to do that before. Also, because it's a shared room, you can hear other facialists talking to their clients. Another thing was that the facial advertised extractions, and they did put a mask on that had paprika i think to force stuff out of your pores, but no one did that painful sort of steam and extract with the sharp implement. Maybe I didn't need it (doubt it) but I am unsure if I got extractions. I will clarify at my next appointment. The final thing was the massage I mentioned above- it was long and thorough and took up a good portion of the appointment, which is fine, but while it's happening they put a mask on your face and it sets. I'm sure that's what it's supposed to do but I felt like less products were used on my face than normal. HOWEVER, my skin was glowing so I'm not too upset about it. They do have a member ship program and the pricing is REALLY GOOD. First member ship starts at $55 for the essential facial which is what I got. That's unheard of! Definitely give this place a try! read more

I've had nothing but wonderful experiences here. I originally purchased a Groupon for a facial--I expected it to be a one time treat for myself. I loved the treatment and the esthetician so much I've started budgeting this in every quarter. I've also had to reschedule a few times due to a death in the family as well as sickness and the staff has been so understanding and lovely. Going for my next one tomorrow, I'm so excited! read more

I have been coming to Skin Zen for about 3 years now, and still love it. Although staff shortages created limited availability for services, the staff made sure I got in as soon as I could! The masseuses are each amazing with different strengths which makes me leave feeling like jelly and so relaxed each time. The facials are so amazing and my skin has never looked better! This new location is gorgeous and they have upgraded their gowns and added robes! I used to be a person who could skip a facial and be happy. Now I look forward to both the facial and the massage every month! read more

Skin Zen Spa - Entrance to Skin Zen - Massage Near Me - Austin, Texas

I can't say enough good about Skin Zen! They are staff is well trained and very welcoming. This kind of skin care I thought I couldn't afford but I cannot afford not to. My skin is younger by years after one year of having facials and RF treatment done. Their line of skin care by eminence is amazing. I would recommend to anyone. Treat yourself, you deserve it. Thank you Ted, you're awesome! read more

Skin Zen Spa - 65 and getting younger! - Massage Near Me - Austin, Texas

Facial with Claire was excellent! Really enjoyed and recommend it at Skin Zen! It was so relaxing

I'm so grateful for finding Skin Zen!!! Rodney is the total bomb when it gets to massages! I would recommend him to anyone that needs to have a massage, he is courteous and really knows his job. Well done skin zen for keeping him on read more

Had the best experience at Skin Zen! Literally one of the best facials i've had in my life with Karen. I've had facials all over Austin since moving here and this was better than any other spa i've been to in this area, and paid almost half of what i've paid at other spas! I chose one of their anti aging premier facials and highly recommend choosing that one if it's your first time! Definitely considering getting one of their facial memberships, the young lady at the front desk was so helpful answering all the questions I had regarding the membership and other services they have here. Haven't booked my next appointment but I can't wait to be back! read more

Great Facial. One of best I have ever had. Daughter and I went for 1st time last month. Going back this month and hope it will be same experience. It will be 3 of us going this time. Only complaint is leaving messages for return calls to set up appts. It may take 2-3 days from first experience setting up appt. 2nd appt scheduled took a couple days for confirmation. But otherwise, I recommend. read more

**Updated Response to owner** You guys sent me the birthday coupon, not the other way around. When I called and inquired about the restrictions, I was told the only restrictions was it could not be used on massages. I even asked if I could use it for this particular facial and was told yes. I was not asked if I was a member and no where on the email or coupon does it state "for members only". You cannot blame my review on the services I received based upon this poorly given excuse and I'm sorry if it sounds harsh but I feel like I wasn't given adequate service. My review does state I used a coupon for half off - it was the opening sentence even so I am being 100% transparent. See attached picture of my email and tell me where it says members only. i will remove my comment about neck massage as I did misread, but everything else will be kept as it's the truth and it's honest. Sorry if you do not like it, maybe use as a teaching practice for your front desk so in the future they can explain what your emails really mean. *********** I received a BDay offer for 50% off any service. Last time I was there (granted it was a year ago) the service was wonderful and the lady that did my facial suggested their Hydrofacial. I looked them up and it was a bit pricey for me. However with the 50% coupon for my birthday I figured why not. BIG MISTAKE. As you can tell from their website they state that the service is good for all skin types and is approximately 45 minutes. I showed up about 10 minutes early. Walked in, checked in, and went to use the restroom. I came out and sat down for about a minute or two when they called me back. First thing that struck me as odd was last time when I had a facial I was able to undress and wear one of their comfortable robes and this time I was told that I wasn't doing that. Not sure why one facial you can use their robes in another you can't but OK. The facial itself was rather nice however and this is why I gave them a one star. Their 45 minute facial last 20, TWENTY MINUTES. When I asked about it upfront, the lady went in the back and pulled The person who did my facial up front. At first she tried to say that well the facials can be anywhere between 20 minutes to 45 minutes. Then I was told it was because my face was sensitive that she did not want to "go over your face more like others would get to" with the wand. Then tried to say that she brought me back 10 minutes early. If anything it might have been 5 minutes early, however even if she did bring me back 10 minutes early that is still only 30 minutes and I am paying for 45 minutes. When I told her 30 minutes is not 45 minutes and that their website does not mention this, she just apologized and said she would talk to the owner about changing the verbiage on their website. So needless to say, I will not be back. It took me longer to drive from my house then it did for me to get a facial. This was supposed to be a treat as I don't normally spend money on myself when I have children that I can spend money on. But it was a treat and I wanted to experience this magical hydrofacial and feel pampered. None of that happened. I feel as if I was ripped off completely. Even with the 50% coupon (which of the lady did not know at the time that I had the coupon so that tells me she was fully expecting me to pay full price for a 25 minutes facial). You can see from my photos that I booked an appointment for 530. My card was swiped at 5:59 PM. This was after waiting 3 to 5 minutes for the front desk person to get off the phone and then waiting for her to go get the lady who did my facial so she could come talk to me about how my skin is the reason why she only took 25 minutes. Apparently if you have sensitive skin and you choose a facial that is good for all skin types you still get shorted as they don't make up for the unused minutes you are paying for. Pretty much paid $75 for 25 minutes and gave the lady a 20 minute paid break. read more

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I've been going to Skin Zen for over 10 years- i've always gotten really great service and I absolutely love their facials. I always come out glowing and feeling so relaxed. This past Friday I received a facial from Lisa H. She had the most amazing touch, she was so thorough, and she really spent time on my skin. My skin is still glowing from the facial she gave. I highly recommend Skin Zen! read more

It had been maybe over three years since I've visited Skin Zen spa my aesthetician was no longer there but I read reviews and all of them suggested Julia. Julia was wonderful she listened to my concerns which one big one was I'm allergic to aloe vera and most products do contain it but she was very careful on selecting what was good for me. I Would definitely be back to visit her she didn't try to upsell me on anything but did suggest some thing that I was looking for to remove dark spots on my face. I'm very excited they're moving to a new location because this place is a bit small and hard to get to. read more

I've been going to Skin Zen for facials for many years now. They will have someone to suit your needs, whether you like a light touch or firm touch. They also carry Eminence products, which are my favorite. read more

Just wanted to update my review after having three more facials with Skin Zen Spa. I love this place because they are so accommodating! They are always open to feedback. If you don't vibe with your esthetician, they are more than happy to switch it up. I just had an appointment with Erika, a newer esthetician with them. She was so kind and did a great job. She wasn't rushed and she was great if you are like me and don't feel like being chatty during your facial! Highly recommend! I had the best facial of my life at Skin Zen Spa! From the moment I walked in, the staff made me feel so welcome. The detox facial is incredible and my skin was glowing all week!! Abby was so kind and personable and went out of her way to make me feel welcome. I came across this spa through Groupon with every intention of only going once, but after my facial I signed up for the monthly membership because I had such a good experience. I can't wait to come back read more

First Timers, here's the experience for a detox facial: Start by filling in a form with your regular skincare routine / allergies etc. Then your esthetician meets you and brings you back to discuss your form and skincare needs and explains what you're about to experience. You then change into a strapless robe and put all your stuff in a basket and she takes you to your seat where you just lay back and relax. These aren't private rooms but theirs dividers between each person and quiet for the most part (music playing in the background ofcourse). Then begins the most relaxing awesome treatment with her telling you what she's putting on (if you want to know). The best surprise for me was while you wait for some of those masks to soak in you get a FANTASTIC massage - upper back/neck/arms/head. She then does do an extraction and then completes the process with a nice rose water spray and some calming face moisturizer and lip balm. You then go back and change, she gives you water and walks you through some products that they think might be good for your skin without pressuring you to buy anything. I had Abby and she was amazing, especially bc I have very sensitive skin which made me nervous about how it was going to react after the facial. But I have to say my face looks awesome! Abby is so sweet and so good at her job - truly relaxing and amazing experience. I will definitely be back and be asking for her. Thank you Groupon for introducing me to this place!!! read more

Best facial I've ever had- seriously!!! Ask for Emily. The anti gravity chairs, the amazing massages included...it was all around AMAZING! read more

Skin Zen Spa - :) - Massage Near Me - Austin, Texas

Valerie was wonderful. My skin feels and looks amazing. Thank you for loving your job and figuring out what my skin needed. You really took care of my face and were very knowledgeable. I will be back! read more

I checked out two other spa's before this one and Skin Zen is probably my favorite. I fell in love with this spa when I went for the first time that I got the premiere membership. You pay $69 / month for a facial and get 50% off a waxing service or massage. I come here once a month for my customized facial. They walk you through what your skin is going through and what it needs. You can expect a soothing + refreshing facial AND an upper body massage - it feels so good. read more

Amanda was just the best . Such a relaxing facial and also very partient in giving me daily face care routine . Definitely going to be back

I had the most amazing facial here. I'm an esthetician myself and I have to say it's one of my fav treatments I've ever had. Sooo relaxing! I'll be back for sure read more

I have been a Premier Member at Skin Zen for many years. I always look forward to my monthly facials! They have become essential to my healthcare regimen. Not only does my skin feel and look better...I always leave feeling rejuvenated or very relaxed. The customer service is great! Everyone is always so friendly. They have also educated me on skincare, as well as all of the wonderful products they carry. I highly recommend Skin Zen! read more

I've been coming to Skin Zen for over a year. The quality of service is consistently excellent and with a subscription, the price is a good value. I really enjoy the chance every month to do some self care and relax. I've gone to many of the other spas in Austin and Skin Zen is the best bang for the buck. read more

Great place to pamper yourself and get quality self care via facials, massages, and other spa services at affordable prices with wonderful, friendly staff. read more

What a relaxing, rejuvenating experience! I had an amazing radiance facial with Ted, and I can honestly say it's the best spa experience I've ever had in the five states in which I have lived. The atmosphere of the room, his calm demeanor and soft touch along with high-quality products, made for a wonderful experience. He was willing to chat with me about skin care questions I had and made recommendations that were personalized to my aging skin. I will definitely visit again! read more

I almost don't like to leave good reviews, because I have a fear of others finding out, kind of like you don't share your babysitter or your house cleaners, but this place equals a major urban area in every way. My experience was the best. Thank you everyone at Skin Zen Spa. I cannot say enough good things about you! read more